Replacing the System Board
Page 2
...see "Replacing the System Board" in your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the computer. You should . 6 Enter the configuration-mode number that you cannot change the management mode... the bottom access panel. 7 If this process is not reversible. An initialization screen is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. Once you have selected a configuration, you use ...
...see "Replacing the System Board" in your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the computer. You should . 6 Enter the configuration-mode number that you cannot change the management mode... the bottom access panel. 7 If this process is not reversible. An initialization screen is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. Once you have selected a configuration, you use ...
Setup and Quick Reference Guide
Page 29
...noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for storage): Operating 143 G Storage 163 G Altitude (maximum): Operating -15.2 to 3048 m (-50 to 10,...) Storage -15.2 to 3048 m (-50 to 10,000 ft) Camera (Optional) Resolution 640 x 480 pixels (VGA) Specifications 29 Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for operating.
...noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for storage): Operating 143 G Storage 163 G Altitude (maximum): Operating -15.2 to 3048 m (-50 to 10,...) Storage -15.2 to 3048 m (-50 to 10,000 ft) Camera (Optional) Resolution 640 x 480 pixels (VGA) Specifications 29 Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for operating.
Setup and Quick Reference Guide
Page 33
... not respond to the microprocessor has failed. BA D C O M M A N D O R FILE N A M E - The primary cache internal to commands from the computer. The hard drive cannot read the data. See your computer. Contact Dell (see "Contacting Dell" on page 65). See your Service Manual failure. Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery...
... not respond to the microprocessor has failed. BA D C O M M A N D O R FILE N A M E - The primary cache internal to commands from the computer. The hard drive cannot read the data. See your computer. Contact Dell (see "Contacting Dell" on page 65). See your Service Manual failure. Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery...
Setup and Quick Reference Guide
Page 34
...of paper. The message is too large to commands from the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). DRIVE NOT READY - Install a hard drive in the bay before it can continue. ERROR READING PCMCIA CARD - See your ...The computer cannot identify the ExpressCard. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. The operation requires a hard drive in the hard drive bay. Try copying the file to a different disk or use these characters...
...of paper. The message is too large to commands from the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). DRIVE NOT READY - Install a hard drive in the bay before it can continue. ERROR READING PCMCIA CARD - See your ...The computer cannot identify the ExpressCard. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. The operation requires a hard drive in the hard drive bay. Try copying the file to a different disk or use these characters...
Setup and Quick Reference Guide
Page 35
... page 40). D I S K D R I V E R E A D F A I L U R E - For external keyboards, check the cable connection. L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Troubleshooting 35 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). Insert bootable media. Run the Keyboard Controller test in the...
... page 40). D I S K D R I V E R E A D F A I L U R E - For external keyboards, check the cable connection. L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Troubleshooting 35 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). Insert bootable media. Run the Keyboard Controller test in the...
Setup and Quick Reference Guide
Page 36
... TRY AGAIN - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them . If the hard drive is installed, properly seated, and partitioned as a boot device. Contact Dell (see "Contacting Dell" on the system board may be faulty or improperly seated. M EMORY A L L O C A T I L A B L E - See your Service Manual at support...
... TRY AGAIN - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them . If the hard drive is installed, properly seated, and partitioned as a boot device. Contact Dell (see "Contacting Dell" on the system board may be faulty or improperly seated. M EMORY A L L O C A T I L A B L E - See your Service Manual at support...
Setup and Quick Reference Guide
Page 37
... FOUND - D A Y C L O C K L O S T P O W E R - Connect your at support.dell.com). Remove and then reinstall the program. See Windows Help and Support for installation instructions. A chip on the hard drive. The operating system cannot locate a sector on the system board may have a defective sector or corrupted...; Programs and Features. 2 Select the program you want to check the file structure on the hard drive. A R E Q U I R E D . TI M E- Contact Dell (see your computer to an electrical outlet to restore the data by entering the system Troubleshooting 37...
... FOUND - D A Y C L O C K L O S T P O W E R - Connect your at support.dell.com). Remove and then reinstall the program. See Windows Help and Support for installation instructions. A chip on the hard drive. The operating system cannot locate a sector on the system board may have a defective sector or corrupted...; Programs and Features. 2 Select the program you want to check the file structure on the hard drive. A R E Q U I R E D . TI M E- Contact Dell (see your computer to an electrical outlet to restore the data by entering the system Troubleshooting 37...
Setup and Quick Reference Guide
Page 39
... use the Hardware Troubleshooter to start test (see your Service Manual at support.dell.com). Possible hard drive failure during harddrive start the search. No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that...
... use the Hardware Troubleshooter to start test (see your Service Manual at support.dell.com). Possible hard drive failure during harddrive start the search. No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that...
Setup and Quick Reference Guide
Page 40
...and ensure that the device that you begin . Start the Dell Diagnostics from the Drivers and Utilities media. Dell Diagnostics CAUTION: Before you want to be working properly. 40 Troubleshooting Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see... "Lockups and Software Problems" on Dell computers. It is recommended that is known to test displays in the...
...and ensure that the device that you begin . Start the Dell Diagnostics from the Drivers and Utilities media. Dell Diagnostics CAUTION: Before you want to be working properly. 40 Troubleshooting Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see... "Lockups and Software Problems" on Dell computers. It is recommended that is known to test displays in the...
Setup and Quick Reference Guide
Page 41
...until you see a message stating that is appropriate for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTE: The next steps change the boot ...sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and press . 5 Type ...
...until you see a message stating that is appropriate for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTE: The next steps change the boot ...sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and press . 5 Type ...
Setup and Quick Reference Guide
Page 46
...Start button. The service is free and can be customized for the Dell Technical Update service, go to run the software. Accessing the Dell Support Utility Access the Dell Support Utility from the Start menu, go to check the hard drive, floppy disks, CDs, or DVDs • Save and close any... open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software ...
...Start button. The service is free and can be customized for the Dell Technical Update service, go to run the software. Accessing the Dell Support Utility Access the Dell Support Utility from the Start menu, go to check the hard drive, floppy disks, CDs, or DVDs • Save and close any... open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software ...
Setup and Quick Reference Guide
Page 51
... that came with the device. If you want to your hard drive as described in your system window. 6 Click the driver that...Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your media drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard.... For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If it does not, start Windows Explorer, click your administrator to restart ...
... that came with the device. If you want to your hard drive as described in your system window. 6 Click the driver that...Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your media drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard.... For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If it does not, start Windows Explorer, click your administrator to restart ...
Setup and Quick Reference Guide
Page 52
... Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your computer are installing the driver. 5 Click the Driver tab&#...the location to your operating system. However, using the Operating System media also deletes all data on the hard drive. The program permanently deletes all data on the hard drive and removes any programs installed after you previously copied the driver files. 7 When the name of the ...
... Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your computer are installing the driver. 5 Click the Driver tab&#...the location to your operating system. However, using the Operating System media also deletes all data on the hard drive. The program permanently deletes all data on the hard drive and removes any programs installed after you previously copied the driver files. 7 When the name of the ...
Setup and Quick Reference Guide
Page 54
... reinstall Windows XP with less than 200 MB of low disk space. This option restores your hard drive to the operating state it was in certain countries or on . NOTE: Dell Factory Image Restore may not be available in when you received your computer. regardless of free... tab and ensure that Turn off System Restore is automatically disabled. If you received your computer-including data files-are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. If possible, back up...
... reinstall Windows XP with less than 200 MB of low disk space. This option restores your hard drive to the operating state it was in certain countries or on . NOTE: Dell Factory Image Restore may not be available in when you received your computer. regardless of free... tab and ensure that Turn off System Restore is automatically disabled. If you received your computer-including data files-are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on certain computers. If possible, back up...
Setup and Quick Reference Guide
Page 55
...reinstalling the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. See "Using Microsoft® Windows® System Restore" on the computer. The... in before you want to the factory condition, then click Next. NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to proceed with a newly installed driver, first try using Windows Device Driver Rollback.
...reinstalling the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. See "Using Microsoft® Windows® System Restore" on the computer. The... in before you want to the factory condition, then click Next. NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to proceed with a newly installed driver, first try using Windows Device Driver Rollback.
Setup and Quick Reference Guide
Page 56
... the boot sequence for one time only. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. After you reinstall the operating system, you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to load any key to Boot... from which you ordered your primary hard drive. NOTE: If you wait too long and the operating system logo appears, continue to wait...
... the boot sequence for one time only. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. After you reinstall the operating system, you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to load any key to Boot... from which you ordered your primary hard drive. NOTE: If you wait too long and the operating system logo appears, continue to wait...
Setup and Quick Reference Guide
Page 67
... technical support and customer service, 60 Technical Update Service, 46 Dell Diagnostics, 40 starting from the Drivers and Utilities media, 41 starting from your hard drive, 40 Dell Factory Image Restore, 55 Dell Technology Guide, 58 DellConnect, 60 diagnostics beep codes, 31 Dell, 40 documentation, 57 Dell Technology Guide, 58 Service Manual, 58 drivers, 49 Drivers and...
... technical support and customer service, 60 Technical Update Service, 46 Dell Diagnostics, 40 starting from the Drivers and Utilities media, 41 starting from your hard drive, 40 Dell Factory Image Restore, 55 Dell Technology Guide, 58 DellConnect, 60 diagnostics beep codes, 31 Dell, 40 documentation, 57 Dell Technology Guide, 58 Service Manual, 58 drivers, 49 Drivers and...
Service Manual
Page 2
.... A possible graphics card/video failure has occurred. • Reseat any plug-in Option ROM initialization. • Reseat the hard drive (see Hard Drive). • If the problem persists, contact Dell Support. • If you have identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into...
.... A possible graphics card/video failure has occurred. • Reseat any plug-in Option ROM initialization. • Reseat the hard drive (see Hard Drive). • If the problem persists, contact Dell Support. • If you have identified a faulty module or reinstalled all modules without error. • If available, install working memory of the same type into...
Service Manual
Page 3
.... Type hardware troubleshooter in the search field and press to start the search. 3. Click the Windows Vista start the search. 3. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that best describes the problem and follow the remaining troubleshooting...
.... Type hardware troubleshooter in the search field and press to start the search. 3. Click the Windows Vista start the search. 3. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that best describes the problem and follow the remaining troubleshooting...
Service Manual
Page 4
...2. NOTE: If your system board, keyboard, display, memory, hard drive, etc. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer does not display a screen image, contact Dell Support. 1. When the test completes, record the test results ... has been found, run a complete test on your hard drive. o If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: Write down the error code(s) and contact Dell Support. Press any key to return to a docking device...
...2. NOTE: If your system board, keyboard, display, memory, hard drive, etc. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer does not display a screen image, contact Dell Support. 1. When the test completes, record the test results ... has been found, run a complete test on your hard drive. o If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: Write down the error code(s) and contact Dell Support. Press any key to return to a docking device...
