Owner's Manual
Page 6
A program crashes repeatedly 56 A program is designed for an earlier Windows operating system. . . . . 57 A solid blue screen appears 57 Other software problems 57 Memory Problems 58 Network Problems 58 PC Card Problems 59 Power Problems... display is difficult to read 65 If only part of the display is readable 65 Drivers 66 What Is a Driver 66 Identifying Drivers 66 Reinstalling Drivers 66 Restoring Your Operating System 67 Using Microsoft Windows XP System Restore 68 Using Dell PC Restore by Symantec 69 Resolving Software and Hardware Incompatibilities 70 9 Adding and Replacing...
A program crashes repeatedly 56 A program is designed for an earlier Windows operating system. . . . . 57 A solid blue screen appears 57 Other software problems 57 Memory Problems 58 Network Problems 58 PC Card Problems 59 Power Problems... display is difficult to read 65 If only part of the display is readable 65 Drivers 66 What Is a Driver 66 Identifying Drivers 66 Reinstalling Drivers 66 Restoring Your Operating System 67 Using Microsoft Windows XP System Restore 68 Using Dell PC Restore by Symantec 69 Resolving Software and Hardware Incompatibilities 70 9 Adding and Replacing...
Owner's Manual
Page 10
... - Online discussion with other Dell customers • Upgrades - Drivers, patches, and software updates • Reference - www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label • Latest drivers for my computer • Answers to technical service and support questions • Online discussions with...
... - Online discussion with other Dell customers • Upgrades - Drivers, patches, and software updates • Reference - www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label • Latest drivers for my computer • Answers to technical service and support questions • Online discussions with...
Owner's Manual
Page 22
... You can connect USB devices while the computer is compatible with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer... status, or try connecting again later. Your printer may arrive in the past, the ISP might have a service outage. www.dell.com | support.dell.com 4 In the next window, click the appropriate option: • If you do you want to select one, click Choose from a list of Internet service...
... You can connect USB devices while the computer is compatible with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer... status, or try connecting again later. Your printer may arrive in the past, the ISP might have a service outage. www.dell.com | support.dell.com 4 In the next window, click the appropriate option: • If you do you want to select one, click Choose from a list of Internet service...
Owner's Manual
Page 45
When you turn on the Dell Support website at support.dell.com. Setting Up a Home and Office Network 45 If the software is removed or corrupted, follow the instructions included in the area for which your ... from the network icon in the notification area whenever a network is already installed. Connecting to a Wireless Network in Microsoft® Windows® XP Your wireless network card requires specific software and drivers in your area. The user's guide is available on your computer, a pop-up or the icon to configure your computer...
When you turn on the Dell Support website at support.dell.com. Setting Up a Home and Office Network 45 If the software is removed or corrupted, follow the instructions included in the area for which your ... from the network icon in the notification area whenever a network is already installed. Connecting to a Wireless Network in Microsoft® Windows® XP Your wireless network card requires specific software and drivers in your area. The user's guide is available on your computer, a pop-up or the icon to configure your computer...
Owner's Manual
Page 57
...; Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories... CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU Solving Problems 57 See the software documentation for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD -
...; Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories... CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU Solving Problems 57 See the software documentation for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD -
Owner's Manual
Page 62
... have volume controls, adjust the volume, bass, or treble to MP3 songs, ensure that the sound is listed, Windows recognizes the scanner. R E I N S T A L L T H E S O U N D ( A U D I O ) D R I N G K E Y B O A R D S H O R T C U T S - See the setup diagram supplied with the speakers. See "Reinstalling Drivers" on page 66. E N S U R E T H A T T H E S U B W...I V E R - If your speakers have been listening to eliminate distortion. 62 Solving Problems www.dell.com | support.dell.com RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner...
... have volume controls, adjust the volume, bass, or treble to MP3 songs, ensure that the sound is listed, Windows recognizes the scanner. R E I N S T A L L T H E S O U N D ( A U D I O ) D R I N G K E Y B O A R D S H O R T C U T S - See the setup diagram supplied with the speakers. See "Reinstalling Drivers" on page 66. E N S U R E T H A T T H E S U B W...I V E R - If your speakers have been listening to eliminate distortion. 62 Solving Problems www.dell.com | support.dell.com RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner...
Owner's Manual
Page 64
... NOTE: If you are using a battery to power your computer. If the AC adapter has a light, ensure that the electrical outlet is on. See "Reinstalling Drivers" on page 66. If you are using the AC adapter, and turn on the computer. A D J U S T T H E P O W E R P R O P E R T I M A G E - S W I T C H T H E V I D E O I E S - If ... | support.dell.com TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open...
... NOTE: If you are using a battery to power your computer. If the AC adapter has a light, ensure that the electrical outlet is on. See "Reinstalling Drivers" on page 66. If you are using the AC adapter, and turn on the computer. A D J U S T T H E P O W E R P R O P E R T I M A G E - S W I T C H T H E V I D E O I E S - If ... | support.dell.com TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open...
Owner's Manual
Page 66
... your computer might not work correctly. See the following ways: • Use Windows XP Device Driver Rollback. • Reinstall drivers manually. 66 Solving Problems Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. www.dell.com | support.dell.com Drivers What Is a Driver? If you experience a problem with a [!]) on the device icon. Identifying...
... your computer might not work correctly. See the following ways: • Use Windows XP Device Driver Rollback. • Reinstall drivers manually. 66 Solving Problems Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. www.dell.com | support.dell.com Drivers What Is a Driver? If you experience a problem with a [!]) on the device icon. Identifying...
Owner's Manual
Page 67
..., click Next. 10 Click Finish and restart your computer. Using Windows XP Device Driver Rollback If a problem occurs on page 68. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick...
..., click Next. 10 Click Finish and restart your computer. Using Windows XP Device Driver Rollback If a problem occurs on page 68. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick...
Owner's Manual
Page 68
... All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is unsuccessful, then use Device Driver Rollback (see page 67) to an Earlier Operating State If problems occur after you received the computer. All calendar dates with available restore ... this document were written for information on using System Restore. See the Windows Help and Support Center for the Windows default view, so they may not work if you set your Dell™ computer to the Windows Classic view. To access help, see and select restore points. Restoring ...
... All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is unsuccessful, then use Device Driver Rollback (see page 67) to an Earlier Operating State If problems occur after you received the computer. All calendar dates with available restore ... this document were written for information on using System Restore. See the Windows Help and Support Center for the Windows default view, so they may not work if you set your Dell™ computer to the Windows Classic view. To access help, see and select restore points. Restoring ...
Owner's Manual
Page 69
5 Click Next. If possible, back up the data before using a different restore point, or you reinstall Windows XP with www.dell.com appears at the top of free hard-disk space available, System Restore is unchecked. NOTICE: Using PC Restore permanently deletes...applications or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK. Solving Problems 69 The Restoration Complete screen appears after you can either repeat the steps using PC Restore. Using Dell PC Restore by Symantec Use Dell PC ...
5 Click Next. If possible, back up the data before using a different restore point, or you reinstall Windows XP with www.dell.com appears at the top of free hard-disk space available, System Restore is unchecked. NOTICE: Using PC Restore permanently deletes...applications or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK. Solving Problems 69 The Restoration Complete screen appears after you can either repeat the steps using PC Restore. Using Dell PC Restore by Symantec Use Dell PC ...
Owner's Manual
Page 98
... computer and try again. 5 When the boot device list appears, highlight the device from Dell, as well as the verification of appropriate functionality of the operating system, software programs, and hardware drivers to the original default configuration as shipped from which you save the changes and exit system ... device in the list, highlight the device and press either to move a device down the list. If you wait too long and the Windows logo appears, continue to the selected device. The computer boots to wait until you reboot the computer, the previous boot order is restored.
... computer and try again. 5 When the boot device list appears, highlight the device from Dell, as well as the verification of appropriate functionality of the operating system, software programs, and hardware drivers to the original default configuration as shipped from which you save the changes and exit system ... device in the list, highlight the device and press either to move a device down the list. If you wait too long and the Windows logo appears, continue to the selected device. The computer boots to wait until you reboot the computer, the previous boot order is restored.
Owner's Manual
Page 119
... description, 11-12 removing, 86 display latch description, 11 display settings for a TV enabling in Windows XP, 34 documentation help file, 9 online, 10 Product Information Guide, 9 Setup Diagram, 9 Dolby headphones, setting up, 34 drivers about, 66 identifying, 66 reinstalling, 66 Index 119 Index A audio connectors description, 17 audio device...connecting audio device, 31 TV, 31 copying CDs helpful tips, 30 how to, 29 copying DVDs helpful tips, 30 how to, 29 D Dell contacting, 99, 117 support policy, 98 support site, 10 Dell Diagnostics, 47 device status lights description, 12 diagnostics...
... description, 11-12 removing, 86 display latch description, 11 display settings for a TV enabling in Windows XP, 34 documentation help file, 9 online, 10 Product Information Guide, 9 Setup Diagram, 9 Dolby headphones, setting up, 34 drivers about, 66 identifying, 66 reinstalling, 66 Index 119 Index A audio connectors description, 17 audio device...connecting audio device, 31 TV, 31 copying CDs helpful tips, 30 how to, 29 copying DVDs helpful tips, 30 how to, 29 D Dell contacting, 99, 117 support policy, 98 support site, 10 Dell Diagnostics, 47 device status lights description, 12 diagnostics...
Owner's Manual
Page 122
... 97 T technical support policy, 98 telephone numbers, 117 touch pad customizing, 38 description, 13 using, 38 troubleshooting conflicts, 70 Dell Diagnostics, 47 external keyboard problems, 54 Hardware Troubleshooter, 70 Help and Support Center, 10 restore to previous operating state, 67 See problems...power supply. See UPS UPS, 23 USB connectors description, 19 V video problems, 64 video connector description, 18 W warranty, 9 Windows XP Device Driver Rollback, 67 enabling display settings for a TV, 34 Hardware Troubleshooter, 70 Help and Support Center, 10 Program Compatibility Wizard, 57 ...
... 97 T technical support policy, 98 telephone numbers, 117 touch pad customizing, 38 description, 13 using, 38 troubleshooting conflicts, 70 Dell Diagnostics, 47 external keyboard problems, 54 Hardware Troubleshooter, 70 Help and Support Center, 10 restore to previous operating state, 67 See problems...power supply. See UPS UPS, 23 USB connectors description, 19 V video problems, 64 video connector description, 18 W warranty, 9 Windows XP Device Driver Rollback, 67 enabling display settings for a TV, 34 Hardware Troubleshooter, 70 Help and Support Center, 10 Program Compatibility Wizard, 57 ...