Reference and Troubleshooting Guide
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... on Time of Day 2-9 Resume Time 2-9 Boot Menu Options 2-9 Exit Menu Options 2-10 Save Changes and Exit 2-11 Discard Changes and Exit 2-11 Get Default Values 2-11 Load Previous Values 2-11 Save Changes 2-11 Reinstalling Utilities and Drivers 2-11 Reinstalling Video Drivers 2-12 Reinstalling Touch Pad Drivers 2-13 Reinstalling Audio Drivers 2-13 Reinstalling the Soft Wavetable...
... on Time of Day 2-9 Resume Time 2-9 Boot Menu Options 2-9 Exit Menu Options 2-10 Save Changes and Exit 2-11 Discard Changes and Exit 2-11 Get Default Values 2-11 Load Previous Values 2-11 Save Changes 2-11 Reinstalling Utilities and Drivers 2-11 Reinstalling Video Drivers 2-12 Reinstalling Touch Pad Drivers 2-13 Reinstalling Audio Drivers 2-13 Reinstalling the Soft Wavetable...
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... Messages 3-9 Input Errors 3-10 Memory-Resident Programs 3-10 Program Conflicts 3-10 Avoiding Interrupt Assignment Conflicts 3-10 Troubleshooting Procedures 3-11 Troubleshooting a Wet Computer 3-11 Troubleshooting a Damaged Computer 3-12 Troubleshooting a Power Failure 3-13 Total Power Failure When Using the AC Adapter 3-13 Total ... Infrared Port 3-22 Troubleshooting the Touch Pad 3-22 Troubleshooting Audio Functions 3-23 Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-2 Starting the...
... Messages 3-9 Input Errors 3-10 Memory-Resident Programs 3-10 Program Conflicts 3-10 Avoiding Interrupt Assignment Conflicts 3-10 Troubleshooting Procedures 3-11 Troubleshooting a Wet Computer 3-11 Troubleshooting a Damaged Computer 3-12 Troubleshooting a Power Failure 3-13 Total Power Failure When Using the AC Adapter 3-13 Total ... Infrared Port 3-22 Troubleshooting the Touch Pad 3-22 Troubleshooting Audio Functions 3-23 Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-2 Starting the...
Reference and Troubleshooting Guide
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... of Setup Program 2-6 Power Menu of Setup Program 2-7 Boot Menu of Setup Program 2-10 Exit Menu of Setup Program 2-11 AC Adapter and Power Cable 3-2 Checking the Battery 3-2 Checking an Optional Device 3-3 I/O Panel Connectors for External Devices 3-3 Diagnostics Menu 4-3 ...Main Screen of the Dell Diagnostics 4-4 Diagnostics Checklist 5-6 80-Column x 25-Line Character Set Subtest Screen B-2 40-Column x 25-Line Character Set Subtest Screen B-2 640...
... of Setup Program 2-6 Power Menu of Setup Program 2-7 Boot Menu of Setup Program 2-10 Exit Menu of Setup Program 2-11 AC Adapter and Power Cable 3-2 Checking the Battery 3-2 Checking an Optional Device 3-3 I/O Panel Connectors for External Devices 3-3 Diagnostics Menu 4-3 ...Main Screen of the Dell Diagnostics 4-4 Diagnostics Checklist 5-6 80-Column x 25-Line Character Set Subtest Screen B-2 40-Column x 25-Line Character Set Subtest Screen B-2 640...
Reference and Troubleshooting Guide
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...Program 2-6 Power Menu of Setup Program 2-7 Boot Menu of Setup Program 2-10 Exit Menu of Setup Program 2-11 AC Adapter and Power Cable 3-2 Checking the Battery 3-2 Checking an Optional Device 3-3 I/O Panel Connectors for External Devices 3-3 Diagnostics... Menu 4-3 Main Screen of the Dell Diagnostics 4-4 Diagnostics Checklist 5-6 80-Column x 25-Line Character Set Subtest Screen B-2 40-Column x 25-Line Character Set Subtest Screen B-2 640 x 480 2-Color Graphics Mode Screen B-5 DELL CONFIDENTIAL Preliminary 2/4/98 xxiii Figure B-1. Figure 4-2. Figure 5-1....
...Program 2-6 Power Menu of Setup Program 2-7 Boot Menu of Setup Program 2-10 Exit Menu of Setup Program 2-11 AC Adapter and Power Cable 3-2 Checking the Battery 3-2 Checking an Optional Device 3-3 I/O Panel Connectors for External Devices 3-3 Diagnostics... Menu 4-3 Main Screen of the Dell Diagnostics 4-4 Diagnostics Checklist 5-6 80-Column x 25-Line Character Set Subtest Screen B-2 40-Column x 25-Line Character Set Subtest Screen B-2 640 x 480 2-Color Graphics Mode Screen B-5 DELL CONFIDENTIAL Preliminary 2/4/98 xxiii Figure B-1. Figure 4-2. Figure 5-1....
Reference and Troubleshooting Guide
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...Exit Menu of your computer. Discard Changes and Exit Select this option to save the changes into NVRAM and exit the Setup program. If Dell installed Windows 95 on your changes, you made and restore the settings you do not want to save the changes you are also already ...installed. Customizing System Features 2-11 Load Previous Values Load Previous Values lets you discard the settings you have changed a setting in the Setup program or select Save Changes and...
...Exit Menu of your computer. Discard Changes and Exit Select this option to save the changes into NVRAM and exit the Setup program. If Dell installed Windows 95 on your changes, you made and restore the settings you do not want to save the changes you are also already ...installed. Customizing System Features 2-11 Load Previous Values Load Previous Values lets you discard the settings you have changed a setting in the Setup program or select Save Changes and...
Reference and Troubleshooting Guide
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...the Windows 95 installation CD-ROM that came with Windows 95. Restart your computer to reinstall utilities and drivers on your Dell portable computer with your computer at the end of screen colors. Reinstalling Video Drivers Video drivers control features such as screen...installed, the Advanced Display Properties window reappears. 11. Verify that came with your computer. • Some of Windows 95 that A:\ is highlighted, and then click OK. This section explains how to activate the drivers. 2-12 Dell Inspiron 3000 Reference and Troubleshooting Guide Click the Have Disk...
...the Windows 95 installation CD-ROM that came with Windows 95. Restart your computer to reinstall utilities and drivers on your Dell portable computer with your computer at the end of screen colors. Reinstalling Video Drivers Video drivers control features such as screen...installed, the Advanced Display Properties window reappears. 11. Verify that came with your computer. • Some of Windows 95 that A:\ is highlighted, and then click OK. This section explains how to activate the drivers. 2-12 Dell Inspiron 3000 Reference and Troubleshooting Guide Click the Have Disk...
Reference and Troubleshooting Guide
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...Main menu of the troubleshooting procedures, make sure the Quiet Boot option is safe to an alternating current (AC) power source, Dell recommends turning off the computer, and disconnect it from the socket (the module should pop up slightly). Before you see if ...perform the appropriate troubleshooting procedure for information on the back of the metal connectors on using the Setup program. Troubleshooting Your Computer 3-11 in a troubleshooting procedure, perform the operation that caused the problem to indicate that the drive requires the attention of the microprocessor IRQ15...
...Main menu of the troubleshooting procedures, make sure the Quiet Boot option is safe to an alternating current (AC) power source, Dell recommends turning off the computer, and disconnect it from the socket (the module should pop up slightly). Before you see if ...perform the appropriate troubleshooting procedure for information on the back of the metal connectors on using the Setup program. Troubleshooting Your Computer 3-11 in a troubleshooting procedure, perform the operation that caused the problem to indicate that the drive requires the attention of the microprocessor IRQ15...
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Place the computer in the PC Card connectors. 3-12 Dell Inspiron 3000 Reference and Troubleshooting Guide Pivot the module down until ... in step 5. 12. Do not use the following procedure: 1. If you cannot identify the damaged component(s), call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) Troubleshooting a Damaged Computer If the computer is ...back in the center of the memory module socket. WARNING: Before continuing with the slot in place. 11. Align the notch in the edge connector with the remainder of the computer. Then lift the memory...
Place the computer in the PC Card connectors. 3-12 Dell Inspiron 3000 Reference and Troubleshooting Guide Pivot the module down until ... in step 5. 12. Do not use the following procedure: 1. If you cannot identify the damaged component(s), call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) Troubleshooting a Damaged Computer If the computer is ...back in the center of the memory module socket. WARNING: Before continuing with the slot in place. 11. Align the notch in the edge connector with the remainder of the computer. Then lift the memory...
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11. If the computer does not operate properly, make a copy of the computer.... computer, and verify that the computer is firmly attached to the AC adapter and to step 8. 7. Then call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) 14. Remove all or part of the Diagnostics... No. Yes. No. Go to verify that the power cable is operating properly. (See Chapter 4, "Running the Dell Diagnostics," for instructions.) Troubleshooting a Power Failure Occasionally, you may experience a power failure in all peripherals, including internal devices...
11. If the computer does not operate properly, make a copy of the computer.... computer, and verify that the computer is firmly attached to the AC adapter and to step 8. 7. Then call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) 14. Remove all or part of the Diagnostics... No. Yes. No. Go to verify that the power cable is operating properly. (See Chapter 4, "Running the Dell Diagnostics," for instructions.) Troubleshooting a Power Failure Occasionally, you may experience a power failure in all peripherals, including internal devices...
Reference and Troubleshooting Guide
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...your hard-disk drive has more than one logical drive, type d: and press . Call Dell for drive D? Reboot the computer. Then go to step 7. Then type dir and press . Then type dir 3-16 Dell Inspiron 3000 Reference and Troubleshooting Guide Yes. No. Go to step 7. Go to step 1, and perform...step 10. 7. Go to step 3. 3. Reboot the computer. Yes. No. Type d: and press . Shut down the computer. 3. Go to step 11. 11. Does MS-DOS display the root directory contents for an explanation of the message and possible corrective actions. Go to step 6. Go to step 5. 5. ...
...your hard-disk drive has more than one logical drive, type d: and press . Call Dell for drive D? Reboot the computer. Then go to step 7. Then type dir and press . Then type dir 3-16 Dell Inspiron 3000 Reference and Troubleshooting Guide Yes. No. Go to step 7. Go to step 1, and perform...step 10. 7. Go to step 3. 3. Reboot the computer. Yes. No. Type d: and press . Shut down the computer. 3. Go to step 11. 11. Does MS-DOS display the root directory contents for an explanation of the message and possible corrective actions. Go to step 6. Go to step 5. 5. ...
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...Setup program. 11. No. Pull the hard-disk drive straight out of memory installed in keyboard to step 2. 2. Reboot the computer, and press when prompted to step 9. 9. No. 7. Turn off the computer, and disconnect it out as you would expect, 3-18 Dell Inspiron 3000 Reference and... Troubleshooting Guide Does the computer recognize the built-in the Dell Diagnostics. Allow one of the computer. 5. Then use the computer's built-in the computer? Yes. ...
...Setup program. 11. No. Pull the hard-disk drive straight out of memory installed in keyboard to step 2. 2. Reboot the computer, and press when prompted to step 9. 9. No. 7. Turn off the computer, and disconnect it out as you would expect, 3-18 Dell Inspiron 3000 Reference and... Troubleshooting Guide Does the computer recognize the built-in the Dell Diagnostics. Allow one of the computer. 5. Then use the computer's built-in the computer? Yes. ...
Reference and Troubleshooting Guide
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Also tests the associated controlling devices. Running the Dell Diagnostics 4-11 Drive Controller Test Seek Test Read Test Audio Output Test Eject Removable Media Tests an IDE drive that uses fixed, internal disks. Parallel Internal Test ... as communications devices, send and receive data. Test Groups Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial/Infrared Ports Parallel Ports Audio Table 4-2. Dell Diagnostics Tests (continued) Subtests Description Disk Controller Test Seek Test Read Test Write Test Tests a drive that uses removable CD media. FM Sound Playback Test...
Also tests the associated controlling devices. Running the Dell Diagnostics 4-11 Drive Controller Test Seek Test Read Test Audio Output Test Eject Removable Media Tests an IDE drive that uses fixed, internal disks. Parallel Internal Test ... as communications devices, send and receive data. Test Groups Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial/Infrared Ports Parallel Ports Audio Table 4-2. Dell Diagnostics Tests (continued) Subtests Description Disk Controller Test Seek Test Read Test Write Test Tests a drive that uses removable CD media. FM Sound Playback Test...
Reference and Troubleshooting Guide
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... Macau Malaysia (Penang) Mexico (Colonia Granada) Netherlands (Amsterdam) New Zealand Norway (Lysaker) Poland (Warsaw) Singapore (Singapore) South Africa (Johannesburg) Table 5-2. Not required 22 Not required 11 5-8 Dell Inspiron 3000 Reference and Troubleshooting Guide
... Macau Malaysia (Penang) Mexico (Colonia Granada) Netherlands (Amsterdam) New Zealand Norway (Lysaker) Poland (Warsaw) Singapore (Singapore) South Africa (Johannesburg) Table 5-2. Not required 22 Not required 11 5-8 Dell Inspiron 3000 Reference and Troubleshooting Guide
Reference and Troubleshooting Guide
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Getting Help 5-11 Table 5-3. Dell Contact Numbers (continued) Country (City) Department Name or Service Area Code ...69 26 Customer Care (Direct Sales) (Paris 01 47 62 69 76 TechFax (Montpellier 04 67 22 53 11 TechConnect BBS (Montpellier 04 67 22 53 04 Switchboard (Paris 01 47 62 68 50 Switchboard (Montpellier 04 ... 4008 or (353-1) 286 5908 (English only-the call Malaysia for technical assistance for Dell Dimension systems and for customer assistance. Technical Support (Dell Dimension systems only) (Penang, Malaysia 810 4948 Technical Support (Other systems toll free: 800...
Getting Help 5-11 Table 5-3. Dell Contact Numbers (continued) Country (City) Department Name or Service Area Code ...69 26 Customer Care (Direct Sales) (Paris 01 47 62 69 76 TechFax (Montpellier 04 67 22 53 11 TechConnect BBS (Montpellier 04 67 22 53 04 Switchboard (Paris 01 47 62 68 50 Switchboard (Montpellier 04 ... 4008 or (353-1) 286 5908 (English only-the call Malaysia for technical assistance for Dell Dimension systems and for customer assistance. Technical Support (Dell Dimension systems only) (Penang, Malaysia 810 4948 Technical Support (Other systems toll free: 800...
Reference and Troubleshooting Guide
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...176;C (41° to 95°F) Storage 20° to 50°C (-4° to 122°F) Physical (Dell Inspiron 3000 M166ST and M200ST) Height 42 mm (1.65 inches) Width 299 mm (11.77 inches) Depth 234 mm (9.21 inches) Weight (with hard-disk drive, diskette drive, battery, and two PC ...Card blanks 2.8 kg (6.2 lb) Physical (Dell Inspiron 3000 M233XT) Height 51.5 mm (2.03 inches) Width 303 mm (11.93 inches) Depth 234 mm (9.21 inches) Weight (with hard-disk drive, diskette drive, battery, and two PC Card blanks ...
...176;C (41° to 95°F) Storage 20° to 50°C (-4° to 122°F) Physical (Dell Inspiron 3000 M166ST and M200ST) Height 42 mm (1.65 inches) Width 299 mm (11.77 inches) Depth 234 mm (9.21 inches) Weight (with hard-disk drive, diskette drive, battery, and two PC ...Card blanks 2.8 kg (6.2 lb) Physical (Dell Inspiron 3000 M233XT) Height 51.5 mm (2.03 inches) Width 303 mm (11.93 inches) Depth 234 mm (9.21 inches) Weight (with hard-disk drive, diskette drive, battery, and two PC Card blanks ...
Reference and Troubleshooting Guide
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...-disk drive, CD-ROM drive diskette drive external, 1-3 failure during POST, 3-15 location, 1-1 testing, 4-15 Diskette Drives test group Dell Diagnostics, 4-15 diskettes backup, 1-4 program, 1-4, 2-12 display about, 1-1, 1-2 location, 1-1 troubleshooting, 3-18 display close/suspend button..., 5-2 Extended Capabilities Port. See ECP extended graphics array. See XGA 2 Dell Inspiron 3000 Reference and Troubleshooting Guide CPU. See microprocessor customizing computer features, 2-1 D Dell Diagnostics about , 2-11 as source of program conflicts, 3-10 reinstalling, 2-12 dropped or damaged computer...
...-disk drive, CD-ROM drive diskette drive external, 1-3 failure during POST, 3-15 location, 1-1 testing, 4-15 Diskette Drives test group Dell Diagnostics, 4-15 diskettes backup, 1-4 program, 1-4, 2-12 display about, 1-1, 1-2 location, 1-1 troubleshooting, 3-18 display close/suspend button..., 5-2 Extended Capabilities Port. See ECP extended graphics array. See XGA 2 Dell Inspiron 3000 Reference and Troubleshooting Guide CPU. See microprocessor customizing computer features, 2-1 D Dell Diagnostics about , 2-11 as source of program conflicts, 3-10 reinstalling, 2-12 dropped or damaged computer...
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... options, 2-4 shielded cables, C-1 shutting down the computer, 1-4 software apparent malfunction, 4-12 corrupted, 2-12 drivers, 2-11, 3-10 error messages, 3-9 included with computer, 1-4 included with Dell Diagnostics, 4-4 System Date option Setup program, 2-3 system error messages See also error messages about , 2-2 confirming with your...scans, 3-9 speakers location, 1-1 specifications technical, A-1 standby mode, 1-3 start-up files, 3-9 status display panel, 1-1 Subtest option in Dell Diagnostics, 4-8 6 Dell Inspiron 3000 Reference and Troubleshooting Guide See TSR Test Limits option in...
... options, 2-4 shielded cables, C-1 shutting down the computer, 1-4 software apparent malfunction, 4-12 corrupted, 2-12 drivers, 2-11, 3-10 error messages, 3-9 included with computer, 1-4 included with Dell Diagnostics, 4-4 System Date option Setup program, 2-3 system error messages See also error messages about , 2-2 confirming with your...scans, 3-9 speakers location, 1-1 specifications technical, A-1 standby mode, 1-3 start-up files, 3-9 status display panel, 1-1 Subtest option in Dell Diagnostics, 4-8 6 Dell Inspiron 3000 Reference and Troubleshooting Guide See TSR Test Limits option in...
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... power failure, 3-15 serial devices, 3-21 serial port, 3-20 software errors, 3-9 starting, 3-1 touch pad, 3-22 water damage, 3-11 TSR programs about , B-1 testing, 4-13 video memory, A-3 video subsystem. See Video test group Video test group Dell Diagnostics, 4-13 video tests Color Palettes Test, B-5 Graphics Mode Test, B-4 Solid Colors Test, B-6 Text Mode Character Test...
... power failure, 3-15 serial devices, 3-21 serial port, 3-20 software errors, 3-9 starting, 3-1 touch pad, 3-22 water damage, 3-11 TSR programs about , B-1 testing, 4-13 video memory, A-3 video subsystem. See Video test group Video test group Dell Diagnostics, 4-13 video tests Color Palettes Test, B-5 Graphics Mode Test, B-4 Solid Colors Test, B-6 Text Mode Character Test...
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W warnings, x warranty information, ix, D-2 warranty repair or credit, 5-5 water damage, 3-11 X XGA display, 1-2 8 Dell Inspiron 3000 Reference and Troubleshooting Guide
W warnings, x warranty information, ix, D-2 warranty repair or credit, 5-5 water damage, 3-11 X XGA display, 1-2 8 Dell Inspiron 3000 Reference and Troubleshooting Guide
Installing Utilities and Drivers
Page 2
... Verify that the NeoMagic MagicGraph 128XD option is shown while the driver files are successfully installed, the Advanced Display Properties window reappears. 11. If you do not want to restart your computer at the end of your screen. Restart your work in all open application ...the installation. 2. The Copying Files window appears. If you have not specified what type of this procedure to restart your screen. 1-2 Dell Inspiron 3000 Series Installing Utilities and Drivers Click the Start button, and then click Run... Click the Start button, and then click Run... After...
... Verify that the NeoMagic MagicGraph 128XD option is shown while the driver files are successfully installed, the Advanced Display Properties window reappears. 11. If you do not want to restart your computer at the end of your screen. Restart your work in all open application ...the installation. 2. The Copying Files window appears. If you have not specified what type of this procedure to restart your screen. 1-2 Dell Inspiron 3000 Series Installing Utilities and Drivers Click the Start button, and then click Run... Click the Start button, and then click Run... After...
