Setup Guide
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Contents Using Support Tools 45 Dell Support Center 45 My Dell Downloads 46 System Messages 46 Hardware Troubleshooter 48 Dell Diagnostics 49 Restoring Your Operating System 53 System Restore 54 Dell DataSafe Local Backup 55 System Recovery Media 57 Dell Factory Image Restore 58 Getting Help 60...Status Service 63 Product Information 63 Returning Items for Repair Under Warranty or for Credit 64 Before You Call 65 Contacting Dell 67 Finding More Information and Resources 68 Specifications 70 Appendix 77 Macrovision Product Notice 77 Information for NOM, or Official ...
Contents Using Support Tools 45 Dell Support Center 45 My Dell Downloads 46 System Messages 46 Hardware Troubleshooter 48 Dell Diagnostics 49 Restoring Your Operating System 53 System Restore 54 Dell DataSafe Local Backup 55 System Recovery Media 57 Dell Factory Image Restore 58 Getting Help 60...Status Service 63 Product Information 63 Returning Items for Repair Under Warranty or for Credit 64 Before You Call 65 Contacting Dell 67 Finding More Information and Resources 68 Specifications 70 Appendix 77 Macrovision Product Notice 77 Information for NOM, or Official ...
Setup Guide
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.../manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 67). 42 An unwanted signal is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 49). • If the problem persists, contact Dell (see "Contacting Dell" on page 67). Some possible causes of interference are...
.../manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 67). 42 An unwanted signal is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 49). • If the problem persists, contact Dell (see "Contacting Dell" on page 67). Some possible causes of interference are...
Setup Guide
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...may invoke the Pre-Boot System Assessment (PSA) on your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your hard drive. Start the Dell Diagnostics from your computer. This may not ship with your computer, perform the checks in the system setup ... known to an electrical outlet that you want to enter the System Setup (BIOS) utility. NOTE: Dell Diagnostics works only on page 43 and run the Dell Diagnostics before you contact Dell for technical assistance. Press during POST (Power On Self Test) to test displays in "Lockups and Software...
...may invoke the Pre-Boot System Assessment (PSA) on your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your hard drive. Start the Dell Diagnostics from your computer. This may not ship with your computer, perform the checks in the system setup ... known to an electrical outlet that you want to enter the System Setup (BIOS) utility. NOTE: Dell Diagnostics works only on page 43 and run the Dell Diagnostics before you contact Dell for technical assistance. Press during POST (Power On Self Test) to test displays in "Lockups and Software...
Setup Guide
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...and the operating system logo appears, continue to wait until you want to run the remaining memory tests? The PSA will start the Dell Diagnostics from the Drivers and Utilities disc. This will appear on your screen. Press any key to the Choose An Option window. Select ... memory issues, press , otherwise press . NOTE: If you see "Contacting Dell" on your computer and try again. then, shut down the error code and problem description and contact Dell (see a message stating that no diagnostics utility partition has been found with the error code and a description of the...
...and the operating system logo appears, continue to wait until you want to run the remaining memory tests? The PSA will start the Dell Diagnostics from the Drivers and Utilities disc. This will appear on your screen. Press any key to the Choose An Option window. Select ... memory issues, press , otherwise press . NOTE: If you see "Contacting Dell" on your computer and try again. then, shut down the error code and problem description and contact Dell (see a message stating that no diagnostics utility partition has been found with the error code and a description of the...
Setup Guide
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The Service Tag helps you identify your computer. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and ...storage device for your computer and try again. 51 Insert the Drivers and Utilities disc. 2. To exit the Dell Diagnostics and to the Choose An Option window. 7. then, shut down and restart the computer. When the tests ...Using Support Tools NOTE: The Service Tag for the procedures that involve discs. 1. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to ...
The Service Tag helps you identify your computer. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and ...storage device for your computer and try again. 51 Insert the Drivers and Utilities disc. 2. To exit the Dell Diagnostics and to the Choose An Option window. 7. then, shut down and restart the computer. When the tests ...Using Support Tools NOTE: The Service Tag for the procedures that involve discs. 1. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to ...
Setup Guide
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Type 1 to start -up, the computer boots according to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. If multiple versions are listed, select the version appropriate for your computer is displayed at the top of ... error code and problem description and contact Dell (see "Contacting Dell" on your computer when you encounter a problem during a test, a message with the error code and a description of each test screen. Select the Boot from CD-ROM option from the numbered list. To exit the Dell Diagnostics and restart the computer, click Exit. 11...
Type 1 to start -up, the computer boots according to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. If multiple versions are listed, select the version appropriate for your computer is displayed at the top of ... error code and problem description and contact Dell (see "Contacting Dell" on your computer when you encounter a problem during a test, a message with the error code and a description of each test screen. Select the Boot from CD-ROM option from the numbered list. To exit the Dell Diagnostics and restart the computer, click Exit. 11...
Setup Guide
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... pertain to run Dell Diagnostics. 4. See the Dell Technology Guide on your hard drive or at support.dell.com/manuals for information on page 39 for help with any necessary procedures. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for information... and procedures that the support staff can complete the following steps to the proper support personnel. INSPIRON Getting Help If you experience a problem with...
... pertain to run Dell Diagnostics. 4. See the Dell Technology Guide on your hard drive or at support.dell.com/manuals for information on page 39 for help with any necessary procedures. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for information... and procedures that the support staff can complete the following steps to the proper support personnel. INSPIRON Getting Help If you experience a problem with...
Setup Guide
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... for your region or go to support.dell.com. For more information, go to www.dell.com/dellconnect. 61 Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer... through a broadband connection, diagnose your problem and repair it all under your supervision. Our support staff use computer-based diagnostics to provide fast...
... for your region or go to support.dell.com. For more information, go to www.dell.com/dellconnect. 61 Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer... through a broadband connection, diagnose your problem and repair it all under your supervision. Our support staff use computer-based diagnostics to provide fast...
Setup Guide
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.... NOTE: You are also responsible for insuring any product returned, and you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on ) if the return is not responsible for any of loss during shipment to obtain a Return Material Authorization Number, and.... Collect On Delivery (C.O.D.) packages are missing any of the Diagnostics Checklist (see "Contacting Dell" on any and all items being returned (power cables, software, guides, and so on page 49). 4. Call Dell to Dell. Getting Help Returning Items for Repair Under Warranty or for Credit...
.... NOTE: You are also responsible for insuring any product returned, and you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on ) if the return is not responsible for any of loss during shipment to obtain a Return Material Authorization Number, and.... Collect On Delivery (C.O.D.) packages are missing any of the Diagnostics Checklist (see "Contacting Dell" on any and all items being returned (power cables, software, guides, and so on page 49). 4. Call Dell to Dell. Getting Help Returning Items for Repair Under Warranty or for Credit...
Setup Guide
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... technician): • Operating system and version: • Devices: • Expansion cards: • Are you call Dell for assistance and call from a telephone at the computer itself. Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on... your computer before you connected to a network? You may be asked to fill out the following Diagnostic Checklist. Ensure that the computer documentation is available. Getting Help Remember to type some commands at the keyboard, relay detailed information during...
... technician): • Operating system and version: • Devices: • Expansion cards: • Are you call Dell for assistance and call from a telephone at the computer itself. Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on... your computer before you connected to a network? You may be asked to fill out the following Diagnostic Checklist. Ensure that the computer documentation is available. Getting Help Remember to type some commands at the keyboard, relay detailed information during...
Setup Guide
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...active Internet connection, you can find contact information on your requirement. 4. Dell provides several online and telephone-based support and service options. Choose the method of contacting Dell that is connected to determine the contents of problem and troubleshooting procedures ...you . 67 Visit www.dell.com/contactdell. 2. Select your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of the computer's start-up ...
...active Internet connection, you can find contact information on your requirement. 4. Dell provides several online and telephone-based support and service options. Choose the method of contacting Dell that is connected to determine the contents of problem and troubleshooting procedures ...you . 67 Visit www.dell.com/contactdell. 2. Select your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of the computer's start-up ...
Setup Guide
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INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall system software find more information about the Microsoft® Windows® operating system and features upgrade your ...hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 57 "Dell Diagnostics" on page 49 "My Dell Downloads" on page 46 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 68...
INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall system software find more information about the Microsoft® Windows® operating system and features upgrade your ...hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 57 "Dell Diagnostics" on page 49 "My Dell Downloads" on page 46 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 68...
Setup Guide
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... vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Non-Operating 1.30 GRMS Computer Environment Maximum shock (for non-operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for operating -
... vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Non-Operating 1.30 GRMS Computer Environment Maximum shock (for non-operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for operating -
Setup Guide
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Index A airflow, allowing 5 B backup and recovery 55 C calling Dell 65 CDs, playing and creating 36 computer capabilities 36 computer, setting up 5 Contacting Dell online 67 customer service 61 D damage, avoiding 5 DataSafe Local Backup 55 DellConnect 61 Dell Factory Image Restore 58 Dell Support Center 45 Diagnostic Checklist 66 drivers and downloads 69 DVDs, playing and creating 36 E e-mail addresses for technical support 62 F finding more information 68 FTP login, anonymous 62 79 INSPIRON
Index A airflow, allowing 5 B backup and recovery 55 C calling Dell 65 CDs, playing and creating 36 computer capabilities 36 computer, setting up 5 Contacting Dell online 67 customer service 61 D damage, avoiding 5 DataSafe Local Backup 55 DellConnect 61 Dell Factory Image Restore 58 Dell Support Center 45 Diagnostic Checklist 66 drivers and downloads 69 DVDs, playing and creating 36 E e-mail addresses for technical support 62 F finding more information 68 FTP login, anonymous 62 79 INSPIRON