Dell External Hard Drive User's Guide
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... of Citrix Systems, Inc. Trademarks used in the United States and/or other countries. Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are either trademarks or registered trademarks of Microsoft Corporation in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™...
... of Citrix Systems, Inc. Trademarks used in the United States and/or other countries. Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are either trademarks or registered trademarks of Microsoft Corporation in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™...
Dell External Hard Drive User's Guide
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Contents 1 Safety Precautions 5 2 Introduction 7 Package Contents 7 System Requirements 7 Specifications 7 Physical View 8 3 Setup 9 Installing the Drive 9 Disconnecting the Drive 10 4 Troubleshooting 11 Hard Drive LED States and Description 13 5 Contacting Dell 15 Contents 3
Contents 1 Safety Precautions 5 2 Introduction 7 Package Contents 7 System Requirements 7 Specifications 7 Physical View 8 3 Setup 9 Installing the Drive 9 Disconnecting the Drive 10 4 Troubleshooting 11 Hard Drive LED States and Description 13 5 Contacting Dell 15 Contents 3
Dell External Hard Drive User's Guide
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... the drive during drive activity. WARNING: Do not drop or jolt the drive. WARNING: Many repairs may only be done by the online or telephone service and support team. CAUTION: To prevent data loss, save and close all open files and exit all open programs before you turn off your computer. Safety Precautions Use the following safety guidelines to help ensure your personal safety. Setup Precautions...
... the drive during drive activity. WARNING: Do not drop or jolt the drive. WARNING: Many repairs may only be done by the online or telephone service and support team. CAUTION: To prevent data loss, save and close all open files and exit all open programs before you turn off your computer. Safety Precautions Use the following safety guidelines to help ensure your personal safety. Setup Precautions...
Dell External Hard Drive User's Guide
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... USB 3.0 cable • Quick Start Guide • China Warranty Card • Safety, Environment, and Regulatory Information Tech Sheet • Terms and Conditions Sheet System Requirements • Windows 8 • Windows 7 • Windows Vista • Windows XP Specifications Hard Drive Specifications Item Drive Type Connector option Capacity Specification 12.5-inch external USB hard drive UBS 3.0 500 GB /1 TB Introduction 7 This user manual provides step-by-step installation instructions and other important information regarding your backup, data migration, and data-sharing needs...
... USB 3.0 cable • Quick Start Guide • China Warranty Card • Safety, Environment, and Regulatory Information Tech Sheet • Terms and Conditions Sheet System Requirements • Windows 8 • Windows 7 • Windows Vista • Windows XP Specifications Hard Drive Specifications Item Drive Type Connector option Capacity Specification 12.5-inch external USB hard drive UBS 3.0 500 GB /1 TB Introduction 7 This user manual provides step-by-step installation instructions and other important information regarding your backup, data migration, and data-sharing needs...
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Item Software included Physical View Specification none 1 Hard-drive activity LED 2 Hard-drive cable connector 8 Introduction
Item Software included Physical View Specification none 1 Hard-drive activity LED 2 Hard-drive cable connector 8 Introduction
Dell External Hard Drive User's Guide
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The drive is also compatible with USB 2.0 ports on your computer. Setup 9 Setup Installing the Drive 1 Connect the Dell USB 3.0 interface adapter to the external hard drive. 2 Connect the external hard drive to any available USB 3.0 port on your computer.
The drive is also compatible with USB 2.0 ports on your computer. Setup 9 Setup Installing the Drive 1 Connect the Dell USB 3.0 interface adapter to the external hard drive. 2 Connect the external hard drive to any available USB 3.0 port on your computer.
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... of connecting and turning on the drive. NOTE: The Safely Remove Hardware icon looks like a USB connector with a green check mark on it . 2 A pop-up menu will appear as a drive letter in the system tray, near the clock. NOTE: The white LED on the interface adapter lights up when you connect the drive to the computer. 4 Click Open Folder to View Files Using Windows Explorer to open windows on the external hard drive...
... of connecting and turning on the drive. NOTE: The Safely Remove Hardware icon looks like a USB connector with a green check mark on it . 2 A pop-up menu will appear as a drive letter in the system tray, near the clock. NOTE: The white LED on the interface adapter lights up when you connect the drive to the computer. 4 Click Open Folder to View Files Using Windows Explorer to open windows on the external hard drive...
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... Windows. Troubleshooting 11 Issues and Solutions Steps Symptom Solution 1 Drive is connected to commonly experienced issues with USB-connected external drives. c Check the USB 3.0 data cable, or try using an alternate cable. 2 Slow data transfer rate Ensure that the drive is not recognized by clicking the Start button, and then clicking Control Panel. b Open AutoPlay by the system. The hard drive LED should turn AutoPlay on, select the Use AutoPlay for all media and devices checkbox. c To turn...
... Windows. Troubleshooting 11 Issues and Solutions Steps Symptom Solution 1 Drive is connected to commonly experienced issues with USB-connected external drives. c Check the USB 3.0 data cable, or try using an alternate cable. 2 Slow data transfer rate Ensure that the drive is not recognized by clicking the Start button, and then clicking Control Panel. b Open AutoPlay by the system. The hard drive LED should turn AutoPlay on, select the Use AutoPlay for all media and devices checkbox. c To turn...
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... to a USB 2.0/eSATA port on the computer. For Dell computers, visit www.support.dell.com. NOTE: The keystrokes used to invoke the BIOS (system setup) on to external hard drive. The latest drivers and BIOS version can be listed under the bootable device list. • Restart the computer after logging on to Windows and then access the BIOS screen to check if the external hard drive is listed...
... to a USB 2.0/eSATA port on the computer. For Dell computers, visit www.support.dell.com. NOTE: The keystrokes used to invoke the BIOS (system setup) on to external hard drive. The latest drivers and BIOS version can be listed under the bootable device list. • Restart the computer after logging on to Windows and then access the BIOS screen to check if the external hard drive is listed...
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Hard Drive LED States and Description LED States Hard drive activity state Hard drive LED status OFF Hard drive is turned OFF Hard drive idle LED glowing at maximum brightness Hard drive reading/writing data LED blinking slowly (every 3 seconds) Hard drive on standby LED glowing, but with reduced brightness Hard drive on hibernate LED is OFF Hard drive busy LED blinking rapidly Only the hard drive adapter is connected LED glowing, but with reduced brightness Troubleshooting 13
Hard Drive LED States and Description LED States Hard drive activity state Hard drive LED status OFF Hard drive is turned OFF Hard drive idle LED glowing at maximum brightness Hard drive reading/writing data LED blinking slowly (every 3 seconds) Hard drive on standby LED glowing, but with reduced brightness Hard drive on hibernate LED is OFF Hard drive busy LED blinking rapidly Only the hard drive adapter is connected LED glowing, but with reduced brightness Troubleshooting 13
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... on your purchase invoice, packing slip, bill, or Dell product catalog. Contacting Dell NOTE: If you do not have an active Internet connection, you are not a U.S. To contact Dell for sales, technical support, or customer service issues. 1 Visit support.dell.com. 2 Select your support category. 3 If you can find contact information on your area. Dell provides several online and telephone-based support and service options.
... on your purchase invoice, packing slip, bill, or Dell product catalog. Contacting Dell NOTE: If you do not have an active Internet connection, you are not a U.S. To contact Dell for sales, technical support, or customer service issues. 1 Visit support.dell.com. 2 Select your support category. 3 If you can find contact information on your area. Dell provides several online and telephone-based support and service options.