User's Guide
Page 9
... 251 Ordering supplies...252 Ordering print cartridges ...252 Moving the printer...252 Before moving the printer...252 Moving the printer to another location...253 Setting the printer up in a new location ...253 Shipping the printer ...253 Administrative support 254 Using the Embedded Web Server...254 Checking the device status...254 Setting up e-mail alerts...254 Viewing...
... 251 Ordering supplies...252 Ordering print cartridges ...252 Moving the printer...252 Before moving the printer...252 Moving the printer to another location...253 Setting the printer up in a new location ...253 Shipping the printer ...253 Administrative support 254 Using the Embedded Web Server...254 Checking the device status...254 Setting up e-mail alerts...254 Viewing...
User's Guide
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... Copier does not respond ...261 Scanner unit does not close...261 Poor copy quality...261 Partial document or photo copies...263 Solving scanner problems...263 Checking an unresponsive scanner ...263 Scan was not successful ...263 Scanning takes too long or freezes the computer...264 Poor scanned image quality ...264 Partial document...
... Copier does not respond ...261 Scanner unit does not close...261 Poor copy quality...261 Partial document or photo copies...263 Solving scanner problems...263 Checking an unresponsive scanner ...263 Scan was not successful ...263 Scanning takes too long or freezes the computer...264 Poor scanned image quality ...264 Partial document...
User's Guide
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... the page 282 Toner rubs off...282 Toner specks...283 Transparency print quality is poor...283 Embedded Web Server does not open...283 Check the network connections ...283 Check the network settings ...284 Contacting Customer Support...284 Notices 285 Edition notice...285 Industry Canada notices...286 Power consumption...293 Index 295 Contents...
... the page 282 Toner rubs off...282 Toner specks...283 Transparency print quality is poor...283 Embedded Web Server does not open...283 Check the network connections ...283 Check the network settings ...284 Contacting Customer Support...284 Notices 285 Edition notice...285 Industry Canada notices...286 Power consumption...293 Index 295 Contents...
User's Guide
Page 45
...printer CD icon that aids network printing configuration. 1 Make sure the printer is "Connected." Additional printer... network setup page prints and the printer returns to install the software after ...printer. Setting up the printer software Installing printer software A printer...printer is typically installed during the initial printer setup. Consult a system support person for a solution, and then print another network setup page. The printer... software is attached to a network, then print a network setup page to the home screen. The menu settings page prints and the printer...
...printer CD icon that aids network printing configuration. 1 Make sure the printer is "Connected." Additional printer... network setup page prints and the printer returns to install the software after ...printer. Setting up the printer software Installing printer software A printer...printer is typically installed during the initial printer setup. Consult a system support person for a solution, and then print another network setup page. The printer... software is attached to a network, then print a network setup page to the home screen. The menu settings page prints and the printer...
User's Guide
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...8226; Channel (for ad hoc networks)-The channel defaults to auto for Security Method: - Some ad hoc networks will not have any security information. Check with your system support person if you are not sure which channel to select. • Security Method-There are using the Advanced method, then ...wireless network is set up and working properly. • The computer you are AES or TKIP. Installing the printer on a wireless network (Windows) Before you want to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by ...
...8226; Channel (for ad hoc networks)-The channel defaults to auto for Security Method: - Some ad hoc networks will not have any security information. Check with your system support person if you are not sure which channel to select. • Security Method-There are using the Advanced method, then ...wireless network is set up and working properly. • The computer you are AES or TKIP. Installing the printer on a wireless network (Windows) Before you want to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by ...
User's Guide
Page 58
... serial parameters you set the serial parameters in the printer. f Click OK, and then close all the windows. When a test page prints successfully, printer setup is checked. c Select the communications port where you want to the printer driver. e On the Port Settings tab, set... the serial parameters to your computer (example: COM1). Additional printer setup 58 a Open the Device Manager. g Print...
... serial parameters you set the serial parameters in the printer. f Click OK, and then close all the windows. When a test page prints successfully, printer setup is checked. c Select the communications port where you want to the printer driver. e On the Port Settings tab, set... the serial parameters to your computer (example: COM1). Additional printer setup 58 a Open the Device Manager. g Print...
User's Guide
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..., cockle, or laid finishes • Adjust the width guide to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. For information on the transparencies. • Before loading transparencies, fan the stack to load letterhead, see: - "Loading the standard or optional ...for use envelopes made from 90 g/m2 (24 lb bond) paper. When printing on letterhead. bond) in the sealed or closed position - Check with the manufacturer or vendor to ensure transparencies are 138-146 g/m2 (37-39 lb. Have windows, holes, perforations, cutouts, or embossing...
..., cockle, or laid finishes • Adjust the width guide to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. For information on the transparencies. • Before loading transparencies, fan the stack to load letterhead, see: - "Loading the standard or optional ...for use envelopes made from 90 g/m2 (24 lb bond) paper. When printing on letterhead. bond) in the sealed or closed position - Check with the manufacturer or vendor to ensure transparencies are 138-146 g/m2 (37-39 lb. Have windows, holes, perforations, cutouts, or embossing...
User's Guide
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... slick backing material. • Use full label sheets. Tips on using card stock Card stock is heavy, single-ply specialty media. Check with exposed adhesive. • Do not print within 1 mm (0.04 in a jam. The labels can significantly impact print quality. ...250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use labels designed specifically for laser printers are not supported. Preprinting introduces semi-liquid and volatile components into the printer. • Use grain short card stock when possible. When printing on labels: • Feed labels ...
... slick backing material. • Use full label sheets. Tips on using card stock Card stock is heavy, single-ply specialty media. Check with exposed adhesive. • Do not print within 1 mm (0.04 in a jam. The labels can significantly impact print quality. ...250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use labels designed specifically for laser printers are not supported. Preprinting introduces semi-liquid and volatile components into the printer. • Use grain short card stock when possible. When printing on labels: • Feed labels ...
User's Guide
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... Notes: • Disabled is the factory default setting. • 5-255 is a range of time in the printer is printed, and then the printer checks to see if any partially printed page still in seconds. Lets the printer successfully print a page that the entire page prints. Menu item Timeouts Print Timeout Disabled 1-255 Timeouts Wait...
... Notes: • Disabled is the factory default setting. • 5-255 is a range of time in the printer is printed, and then the printer checks to see if any partially printed page still in seconds. Lets the printer successfully print a page that the entire page prints. Menu item Timeouts Print Timeout Disabled 1-255 Timeouts Wait...
User's Guide
Page 229
... and then back on the paper loaded in the tray, the job is not continued. • Touch Cancel job to clear. Understanding printer messages 229 Note: If you touch Continue when there is no paper in the selected tray. Wait for the message to cancel the current job. ... panel Paper menu. Try one or more of the following : • Turn the printer off . 2 Unplug the power cord from the tray selected for the print job. • Touch Continue to clear. Check tray connection Try one or more of the following : • Select the paper tray with the correct paper size...
... and then back on the paper loaded in the tray, the job is not continued. • Touch Cancel job to clear. Understanding printer messages 229 Note: If you touch Continue when there is no paper in the selected tray. Wait for the message to cancel the current job. ... panel Paper menu. Try one or more of the following : • Turn the printer off . 2 Unplug the power cord from the tray selected for the print job. • Touch Continue to clear. Check tray connection Try one or more of the following : • Select the paper tray with the correct paper size...
User's Guide
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...message, then touch Continue. If removing the paper does not clear the message, then touch Continue. The printer automatically senses paper removal and resumes printing. The printer automatically senses paper removal and resumes printing. Remove paper from Remove the paper from the specified bin. ...last successfully scanned page. • Touch Scan from Automatic Document Feeder if the page jam recovery is active. Remove packaging material, check Remove any remaining packaging material from the standard exit bin. If removing the paper does not clear the message, then touch Continue...
...message, then touch Continue. If removing the paper does not clear the message, then touch Continue. The printer automatically senses paper removal and resumes printing. The printer automatically senses paper removal and resumes printing. Remove paper from Remove the paper from the specified bin. ...last successfully scanned page. • Touch Scan from Automatic Document Feeder if the page jam recovery is active. Remove packaging material, check Remove any remaining packaging material from the standard exit bin. If removing the paper does not clear the message, then touch Continue...
User's Guide
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...• Load the appropriate paper or other data in printer memory. • Install additional printer memory. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some or all of the confidential or held jobs in the tray. • Check the Print Properties or Print dialog settings to clear the... correct paper size and type. • Check that the paper size is properly loaded in order to activate the link buffer changes. Touch Continue to clear the message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some held jobs on...
...• Load the appropriate paper or other data in printer memory. • Install additional printer memory. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some or all of the confidential or held jobs in the tray. • Check the Print Properties or Print dialog settings to clear the... correct paper size and type. • Check that the paper size is properly loaded in order to activate the link buffer changes. Touch Continue to clear the message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some held jobs on...
User's Guide
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... to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 52 Not enough free space in flash memory for the serial port. • Check that the serial cable is connected correctly and...Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in flash memory. • Upgrade to a larger capacity flash memory card....
... to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 52 Not enough free space in flash memory for the serial port. • Check that the serial cable is connected correctly and...Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in flash memory. • Upgrade to a larger capacity flash memory card....
User's Guide
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... successfully scanned page. • Touch Scan from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . Understanding printer messages 246 Scanning resumes from the ADF immediately after the last successfully scanned ...cord from flatbed if page jam recovery is active. Scanning resumes from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . Successfully scanned pages go to their destination: copy, fax, e-mail, or ...
... successfully scanned page. • Touch Scan from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . Understanding printer messages 246 Scanning resumes from the ADF immediately after the last successfully scanned ...cord from flatbed if page jam recovery is active. Scanning resumes from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . Successfully scanned pages go to their destination: copy, fax, e-mail, or ...
User's Guide
Page 251
... a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. Checking the status of supplies from the printer control panel 1 Make sure the printer is on the display when a replacement supply item is needed or when maintenance is not on the home ... supplies There are some settings you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies. Maintaining the printer 251 Note: If Status/Supplies is required. Checking the status of supplies A message appears on and Ready appears. 2 On the home...
... a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. Checking the status of supplies from the printer control panel 1 Make sure the printer is on the display when a replacement supply item is needed or when maintenance is not on the home ... supplies There are some settings you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies. Maintaining the printer 251 Note: If Status/Supplies is required. Checking the status of supplies A message appears on and Ready appears. 2 On the home...
User's Guide
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...E-mail Alert Setup. 4 Select the items for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer settings • Configuring network settings • Viewing reports To access the Embedded Web Server, type the.... Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for notification, and type in the e-mail addresses. 5 Click Submit. Checking the device status Using the Embedded Web Server, you an...
...E-mail Alert Setup. 4 Select the items for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer settings • Configuring network settings • Viewing reports To access the Embedded Web Server, type the.... Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for notification, and type in the e-mail addresses. 5 Click Submit. Checking the device status Using the Embedded Web Server, you an...
User's Guide
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... appears. 3 Select Print as image. 4 Click OK. If Ready does not appear, then turn the printer on . Printer control panel display is securely attached to print in Adobe Acrobat. 2 Click the printer icon. Turn the printer off and contact Customer Support. Check the printer power switch. • The printer cable is blank or displays only diamonds The...
... appears. 3 Select Print as image. 4 Click OK. If Ready does not appear, then turn the printer on . Printer control panel display is securely attached to print in Adobe Acrobat. 2 Click the printer icon. Turn the printer off and contact Customer Support. Check the printer power switch. • The printer cable is blank or displays only diamonds The...
User's Guide
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...8226; Make sure the internal print server is properly installed and that the printer is connected to make sure you bought the printer. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to the network. • Print a network setup page... and check that came with the printer. Confidential and other held jobs do not print ...
...8226; Make sure the internal print server is properly installed and that the printer is connected to make sure you bought the printer. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to the network. • Print a network setup page... and check that came with the printer. Confidential and other held jobs do not print ...
User's Guide
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...list of held jobs and deleting some of pages in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print...matches the paper loaded in the job. Job prints from the Print dialog. Troubleshooting 259 Turn the printer off and back on to Page Protect until Print Recovery appears. 6 Touch Print Recovery. 7 Touch ... fonts, the number and complexity of images, and the number of them. Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on and Ready appears. 2 On the home screen,...
...list of held jobs and deleting some of pages in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print...matches the paper loaded in the job. Job prints from the Print dialog. Troubleshooting 259 Turn the printer off and back on to Page Protect until Print Recovery appears. 6 Touch Print Recovery. 7 Touch ... fonts, the number and complexity of images, and the number of them. Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on and Ready appears. 2 On the home screen,...
User's Guide
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Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is on, and Ready appears. Troubleshooting 261 Scanner unit does not close Make sure there are some examples of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any obstruction keeping...
Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is on, and Ready appears. Troubleshooting 261 Scanner unit does not close Make sure there are some examples of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any obstruction keeping...