Service Manual
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Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User...950.60 EPROM mismatch failure 2-78 Charge roll service check 2-79 Cover closed switch/cable service check 2-80 Dead machine service check 2-80 Duplex option service check 2-82 Envelope feeder service check 2-84 Fuser service checks 2-87 920.xx-Cold fuser service check 2-87 922.xx-...
Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User...950.60 EPROM mismatch failure 2-78 Charge roll service check 2-79 Cover closed switch/cable service check 2-80 Dead machine service check 2-80 Duplex option service check 2-82 Envelope feeder service check 2-84 Fuser service checks 2-87 920.xx-Cold fuser service check 2-87 922.xx-...
Service Manual
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...3-7 Button Test 3-7 DRAM Test 3-7 CACHE Test 3-8 Parallel Wrap tests 3-8 Serial Wrap tests 3-9 DUPLEX TESTS 3-9 Quick Test (duplex 3-9 Top Margin (duplex 3-10 Sensor Test (duplex 3-10 Motor Test (duplex 3-11 Duplex Feed 1 3-12 Duplex Feed 2 3-12 INPUT TRAY TESTS 3-13 Feed Tests (input tray 3-13 Sensor Test (input tray... (finisher 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Envelope Enhance 3-20 Engine...
...3-7 Button Test 3-7 DRAM Test 3-7 CACHE Test 3-8 Parallel Wrap tests 3-8 Serial Wrap tests 3-9 DUPLEX TESTS 3-9 Quick Test (duplex 3-9 Top Margin (duplex 3-10 Sensor Test (duplex 3-10 Motor Test (duplex 3-11 Duplex Feed 1 3-12 Duplex Feed 2 3-12 INPUT TRAY TESTS 3-13 Feed Tests (input tray 3-13 Sensor Test (input tray... (finisher 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Envelope Enhance 3-20 Engine...
Service Manual
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... 3-31 Autoconnect system, paper tray options, envelope feeder-electrical 3-32 Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check Env Feeder 3-39...
... 3-31 Autoconnect system, paper tray options, envelope feeder-electrical 3-32 Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check Env Feeder 3-39...
Service Manual
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202 Paper Jam Open Rear Door 3-43 23x Paper Jam Open Duplex Rear Door 3-44 270 and 280 Paper Jams 3-45 27x Paper Jam Check Bin x 3-45 28x Paper Jam Check Finisher 3-46 Clearing staple jams 3-48 ... cover assembly removal 4-16 Left cover handle holder removal 4-1 7 Right cover handle holder removal 4-17 Left and right frame extensions 4-18 Pass thru plate 4-19 Laser cover removal 4-20 Bevel gear removal 4-22 Cartridge duct removal 4-24 Developer drive assembly removal 4-25 Developer drive coupler kit removal 4-26 ESD cover removal...
202 Paper Jam Open Rear Door 3-43 23x Paper Jam Open Duplex Rear Door 3-44 270 and 280 Paper Jams 3-45 27x Paper Jam Check Bin x 3-45 28x Paper Jam Check Finisher 3-46 Clearing staple jams 3-48 ... cover assembly removal 4-16 Left cover handle holder removal 4-1 7 Right cover handle holder removal 4-17 Left and right frame extensions 4-18 Pass thru plate 4-19 Laser cover removal 4-20 Bevel gear removal 4-22 Cartridge duct removal 4-24 Developer drive assembly removal 4-25 Developer drive coupler kit removal 4-26 ESD cover removal...
Service Manual
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...drawer 7-42 Optional 250-sheet paper tray 7-43 Optional 500-sheet paper drawer 7-44 Optional 500-sheet paper tray 7-45 Duplex option 7-46 Envelope feeder 7-47 Output expander 1 7-48 Output expander 2 7-49 High-capacity output expander 1 7-50 ... features A-1 Installing input options A-1 Order of installation A-1 Installing a 250-sheet or 500-sheet drawer A-1 Installing a duplex unit A-3 Installing memory or option cards A-4 Accessing the printer system board A-5 Removing or installing a memory card A-7 Removal A-7 Installation A-8 Removing or installing a flash memory or ...
...drawer 7-42 Optional 250-sheet paper tray 7-43 Optional 500-sheet paper drawer 7-44 Optional 500-sheet paper tray 7-45 Duplex option 7-46 Envelope feeder 7-47 Output expander 1 7-48 Output expander 2 7-49 High-capacity output expander 1 7-50 ... features A-1 Installing input options A-1 Order of installation A-1 Installing a 250-sheet or 500-sheet drawer A-1 Installing a duplex unit A-3 Installing memory or option cards A-4 Accessing the printer system board A-5 Removing or installing a memory card A-7 Removal A-7 Installation A-8 Removing or installing a flash memory or ...
Service Manual
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... assembly and SCS/TNe - Bar code card assembly - External serial adapter - ThinPrint - MarkNet™ Print Servers - Output expander - Duplex option-250-sheet - StapleSmart™ Finisher - 5-bin Mailbox - Duplex option-500-sheet (For Dell 5210n and Dell 5310n) - Korean 1-2 Service Manual Ethernet - and 500-sheet paper drawers - 400-sheet universally adjustable tray - 2000-sheet high-capacity...
... assembly and SCS/TNe - Bar code card assembly - External serial adapter - ThinPrint - MarkNet™ Print Servers - Output expander - Duplex option-250-sheet - StapleSmart™ Finisher - 5-bin Mailbox - Duplex option-500-sheet (For Dell 5210n and Dell 5310n) - Korean 1-2 Service Manual Ethernet - and 500-sheet paper drawers - 400-sheet universally adjustable tray - 2000-sheet high-capacity...
Service Manual
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... a printer stand or printer base if you attach print media handling options to the printer, it may look more like the fully configured model. 5-Bin Mailbox* Standard output bin StapleSmart Finisher* Envelope feeder* Operator panel Tray 1 (integrated tray or standard tray) Duplex unit*... The standard tray holds 250 sheets for the T111 and 500 sheets for stability. You must have a printer stand or printer base. More information is available on our Dell Web site at www.dell.com. General information 1-3 CAUTION: Floor-mounted configurations require furniture for the T112.
... a printer stand or printer base if you attach print media handling options to the printer, it may look more like the fully configured model. 5-Bin Mailbox* Standard output bin StapleSmart Finisher* Envelope feeder* Operator panel Tray 1 (integrated tray or standard tray) Duplex unit*... The standard tray holds 250 sheets for the T111 and 500 sheets for stability. You must have a printer stand or printer base. More information is available on our Dell Web site at www.dell.com. General information 1-3 CAUTION: Floor-mounted configurations require furniture for the T112.
Service Manual
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...Weight 16.0 in. (406 mm) 17.2 in. (436 mm) 20.2 in. (513 mm) 51.6 lb (23.1 kg) Dell 5310n (base printer) Options Duplex 250-page option Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart finisher Envelope ... mm) 15.7 in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 31.8 in. (808 mm) Printer cabinet stand 31.8 in. (808 mm) * Envelope option fits within height and width of printer. * 30.4 in. (772 mm) 34.8 in. (883 mm) 20.2 in. (513 mm) 23.4 in...
...Weight 16.0 in. (406 mm) 17.2 in. (436 mm) 20.2 in. (513 mm) 51.6 lb (23.1 kg) Dell 5310n (base printer) Options Duplex 250-page option Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart finisher Envelope ... mm) 15.7 in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 31.8 in. (808 mm) Printer cabinet stand 31.8 in. (808 mm) * Envelope option fits within height and width of printer. * 30.4 in. (772 mm) 34.8 in. (883 mm) 20.2 in. (513 mm) 23.4 in...
Service Manual
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... average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements apply to 90°...; F) - Temperature: 16 to 32° C (60° to 300 dpi, 600 dpi, and 1200 dpi printing. 1-8 Service Manual Relative humidity: 5% to 80% - Relative humidity: 8 to 95% - Altitude: equivalent to 10,300 meters (0 to 110° F) - Environment Printer...
... average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements apply to 90°...; F) - Temperature: 16 to 32° C (60° to 300 dpi, 600 dpi, and 1200 dpi printing. 1-8 Service Manual Relative humidity: 5% to 80% - Relative humidity: 8 to 95% - Altitude: equivalent to 10,300 meters (0 to 110° F) - Environment Printer...
Service Manual
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We recommend that you try a limited sample of paper and specialty media your printer supports, refer to the Card Stock & Label Guide available on the Dell Web site at www.dell.com. Print media sizes 250-sheet tray 500-sheet tray 250-sheet drawer (option) 250 UAT... 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media size (3- This printer provides high quality printing on standard and optional sources for...
We recommend that you try a limited sample of paper and specialty media your printer supports, refer to the Card Stock & Label Guide available on the Dell Web site at www.dell.com. Print media sizes 250-sheet tray 500-sheet tray 250-sheet drawer (option) 250 UAT... 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media size (3- This printer provides high quality printing on standard and optional sources for...
Service Manual
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...-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media sizes (continued...
...-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media sizes (continued...
Service Manual
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...drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer Envelope feeder Duplex unit Standard output bin Output expander 5-bin mailbox High-capacity output stacker Standard Offset Stapled Paper Card stock ✓ ✓...and integrated label1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 1 Printing label applications on the printer requires a special label fuser cleaner which prevents duplexing. 250-sheet tray 500-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT...
...drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer Envelope feeder Duplex unit Standard output bin Output expander 5-bin mailbox High-capacity output stacker Standard Offset Stapled Paper Card stock ✓ ✓...and integrated label1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 1 Printing label applications on the printer requires a special label fuser cleaner which prevents duplexing. 250-sheet tray 500-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT...
Service Manual
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...m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) ...g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/...Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4 Includes envelopes fed ...
...m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) ...g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/...Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4 Includes envelopes fed ...
Service Manual
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...) 216 g/m2 (80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 25% cotton content. 4 Includes envelopes fed from the multipurpose feeder only. 5 Information on whether your vinyl label converter has passed the Dell's criteria is preferred for papers over 135... 5-bin mailbox Output expander High-capacity output stacker Finisher Paper (grain long) Card stock- Media weights supported in the finisher" on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 39 lb bond) Labels-
...) 216 g/m2 (80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 25% cotton content. 4 Includes envelopes fed from the multipurpose feeder only. 5 Information on whether your vinyl label converter has passed the Dell's criteria is preferred for papers over 135... 5-bin mailbox Output expander High-capacity output stacker Finisher Paper (grain long) Card stock- Media weights supported in the finisher" on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 39 lb bond) Labels-
Service Manual
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...are not placed too tightly against the stack of any print media you are properly positioned for more information. If jams do occur with the printer before you have cut or trimmed yourself. • Do not mix print media sizes, weights, or types in the same print media source...: Try a limited sample of print media. Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to your simplex or duplex needs. • Keep print media stored in the trays are considering using with print media, try feeding one sheet at a time through the multipurpose...
...are not placed too tightly against the stack of any print media you are properly positioned for more information. If jams do occur with the printer before you have cut or trimmed yourself. • Do not mix print media sizes, weights, or types in the same print media source...: Try a limited sample of print media. Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to your simplex or duplex needs. • Keep print media stored in the trays are considering using with print media, try feeding one sheet at a time through the multipurpose...
Service Manual
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... cartridge, paper jam, option, port, and so on page 2-5. The following tables are available: • "Base printer symptoms" on page 2-5 • "High-capacity feeder (2000-sheet) symptoms" on page 2-5 • "Paper tray symptoms" on page 2-6 • "Duplex option symptoms" on page 2-6 • "Envelope feeder symptoms" on page 2-6 • "Output expander" on page...
... cartridge, paper jam, option, port, and so on page 2-5. The following tables are available: • "Base printer symptoms" on page 2-5 • "High-capacity feeder (2000-sheet) symptoms" on page 2-5 • "Paper tray symptoms" on page 2-6 • "Duplex option symptoms" on page 2-6 • "Envelope feeder symptoms" on page 2-6 • "Output expander" on page...
Service Manual
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... quality-black bands on outer edges of the buttons work " on page 2-107. High-capacity feeder (2000-sheet) symptoms Symptom Action The printer does not recognize the highcapacity feeder installed. Go to "Paper feed service check" on backside of printed page" on page 2-96. Operator ... 5 beeps. Operator panel continuously displays all black page" on page 2-118. Paper feed problems-base printer or integrated 500-sheet paper tray Paper jams at exit of redrive assembly-duplex option not installed. Fuser solenoid fails to clear a 32-Unsupported Print Cartridge user error message. Go ...
... quality-black bands on outer edges of the buttons work " on page 2-107. High-capacity feeder (2000-sheet) symptoms Symptom Action The printer does not recognize the highcapacity feeder installed. Go to "Paper feed service check" on backside of printed page" on page 2-96. Operator ... 5 beeps. Operator panel continuously displays all black page" on page 2-118. Paper feed problems-base printer or integrated 500-sheet paper tray Paper jams at exit of redrive assembly-duplex option not installed. Fuser solenoid fails to clear a 32-Unsupported Print Cartridge user error message. Go ...
Service Manual
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...tray(s) service check" on page 2-103. Paper skews in the Duplex Option. Go to "Duplex option service check" on page 2-82. Paper does not feed all the way into base printer. Paper jams at Paper Removal Tray. Go to "Duplex option service check" on page 2-82. Go to the next higher... mounted option. Duplex option symptoms Symptom Paper feed problem with 250-Sheet Paper Tray. Output expander Symptom Printer does not display Output Bin Full. Media fails to pass through the Duplex Option. Paper feed problem with 500-Sheet Paper Tray. Action Go...
...tray(s) service check" on page 2-103. Paper skews in the Duplex Option. Go to "Duplex option service check" on page 2-82. Paper does not feed all the way into base printer. Paper jams at Paper Removal Tray. Go to "Duplex option service check" on page 2-82. Go to the next higher... mounted option. Duplex option symptoms Symptom Paper feed problem with 250-Sheet Paper Tray. Output expander Symptom Printer does not display Output Bin Full. Media fails to pass through the Duplex Option. Paper feed problem with 500-Sheet Paper Tray. Action Go...
Service Manual
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... by the specified device. Invalid command parameter received by the specified device. Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. Communications error detected by the specified device. The specified device has detected an equipment check in the...Possible causes Action The engine is unable to the specified device. Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. 2-30 Service Manual
... by the specified device. Invalid command parameter received by the specified device. Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. Communications error detected by the specified device. The specified device has detected an equipment check in the...Possible causes Action The engine is unable to the specified device. Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. 2-30 Service Manual
Service Manual
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... poor connection or a hardware failure. For example, there may be a poor connection or a hardware failure. The following conditions: • The duplex option may have been removed from the printer, possibly to clear a paper jam or to uninstall the option. • The option may prevent the.... The following conditions: • The specified device may have been removed from the printer, possibly to clear a paper jam or to remove the option. • The duplex option may prevent the printer from detecting the option. Diagnostic information 2-33 When the user has selected the Print ...
... poor connection or a hardware failure. For example, there may be a poor connection or a hardware failure. The following conditions: • The duplex option may have been removed from the printer, possibly to clear a paper jam or to uninstall the option. • The option may prevent the.... The following conditions: • The specified device may have been removed from the printer, possibly to clear a paper jam or to remove the option. • The duplex option may prevent the printer from detecting the option. Diagnostic information 2-33 When the user has selected the Print ...