Service Manual
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Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User...950.60 EPROM mismatch failure 2-78 Charge roll service check 2-79 Cover closed switch/cable service check 2-80 Dead machine service check 2-80 Duplex option service check 2-82 Envelope feeder service check 2-84 Fuser service checks 2-87 920.xx-Cold fuser service check 2-87 922.xx-...
Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User...950.60 EPROM mismatch failure 2-78 Charge roll service check 2-79 Cover closed switch/cable service check 2-80 Dead machine service check 2-80 Duplex option service check 2-82 Envelope feeder service check 2-84 Fuser service checks 2-87 920.xx-Cold fuser service check 2-87 922.xx-...
Service Manual
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...3-7 Button Test 3-7 DRAM Test 3-7 CACHE Test 3-8 Parallel Wrap tests 3-8 Serial Wrap tests 3-9 DUPLEX TESTS 3-9 Quick Test (duplex 3-9 Top Margin (duplex 3-10 Sensor Test (duplex 3-10 Motor Test (duplex 3-11 Duplex Feed 1 3-12 Duplex Feed 2 3-12 INPUT TRAY TESTS 3-13 Feed Tests (input tray 3-13 Sensor Test (input tray... (finisher 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Envelope Enhance 3-20 Engine...
...3-7 Button Test 3-7 DRAM Test 3-7 CACHE Test 3-8 Parallel Wrap tests 3-8 Serial Wrap tests 3-9 DUPLEX TESTS 3-9 Quick Test (duplex 3-9 Top Margin (duplex 3-10 Sensor Test (duplex 3-10 Motor Test (duplex 3-11 Duplex Feed 1 3-12 Duplex Feed 2 3-12 INPUT TRAY TESTS 3-13 Feed Tests (input tray 3-13 Sensor Test (input tray... (finisher 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Envelope Enhance 3-20 Engine...
Service Manual
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... 3-31 Autoconnect system, paper tray options, envelope feeder-electrical 3-32 Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check Env Feeder 3-39...
... 3-31 Autoconnect system, paper tray options, envelope feeder-electrical 3-32 Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check Env Feeder 3-39...
Service Manual
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202 Paper Jam Open Rear Door 3-43 23x Paper Jam Open Duplex Rear Door 3-44 270 and 280 Paper Jams 3-45 27x Paper Jam Check Bin x 3-45 28x Paper Jam Check Finisher 3-46 Clearing staple jams 3-48 ... cover assembly removal 4-16 Left cover handle holder removal 4-1 7 Right cover handle holder removal 4-17 Left and right frame extensions 4-18 Pass thru plate 4-19 Laser cover removal 4-20 Bevel gear removal 4-22 Cartridge duct removal 4-24 Developer drive assembly removal 4-25 Developer drive coupler kit removal 4-26 ESD cover removal...
202 Paper Jam Open Rear Door 3-43 23x Paper Jam Open Duplex Rear Door 3-44 270 and 280 Paper Jams 3-45 27x Paper Jam Check Bin x 3-45 28x Paper Jam Check Finisher 3-46 Clearing staple jams 3-48 ... cover assembly removal 4-16 Left cover handle holder removal 4-1 7 Right cover handle holder removal 4-17 Left and right frame extensions 4-18 Pass thru plate 4-19 Laser cover removal 4-20 Bevel gear removal 4-22 Cartridge duct removal 4-24 Developer drive assembly removal 4-25 Developer drive coupler kit removal 4-26 ESD cover removal...
Service Manual
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...drawer 7-42 Optional 250-sheet paper tray 7-43 Optional 500-sheet paper drawer 7-44 Optional 500-sheet paper tray 7-45 Duplex option 7-46 Envelope feeder 7-47 Output expander 1 7-48 Output expander 2 7-49 High-capacity output expander 1 7-50 ... features A-1 Installing input options A-1 Order of installation A-1 Installing a 250-sheet or 500-sheet drawer A-1 Installing a duplex unit A-3 Installing memory or option cards A-4 Accessing the printer system board A-5 Removing or installing a memory card A-7 Removal A-7 Installation A-8 Removing or installing a flash memory or ...
...drawer 7-42 Optional 250-sheet paper tray 7-43 Optional 500-sheet paper drawer 7-44 Optional 500-sheet paper tray 7-45 Duplex option 7-46 Envelope feeder 7-47 Output expander 1 7-48 Output expander 2 7-49 High-capacity output expander 1 7-50 ... features A-1 Installing input options A-1 Order of installation A-1 Installing a 250-sheet or 500-sheet drawer A-1 Installing a duplex unit A-3 Installing memory or option cards A-4 Accessing the printer system board A-5 Removing or installing a memory card A-7 Removal A-7 Installation A-8 Removing or installing a flash memory or ...
Service Manual
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..., and legal size - 250-sheet universally adjustable tray - 250- and 500-sheet paper drawers - 400-sheet universally adjustable tray - 2000-sheet high-capacity feeder - ThinPrint - Duplex option-500-sheet (For Dell 5210n and Dell 5310n) - External serial adapter - Duplex option-250-sheet - Token-ring -
..., and legal size - 250-sheet universally adjustable tray - 250- and 500-sheet paper drawers - 400-sheet universally adjustable tray - 2000-sheet high-capacity feeder - ThinPrint - Duplex option-500-sheet (For Dell 5210n and Dell 5310n) - External serial adapter - Duplex option-250-sheet - Token-ring -
Service Manual
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... other configurations also must use either a printer stand or printer base if you attach print media handling options to the printer, it may look more like the fully configured model. 5-Bin Mailbox* Standard output bin StapleSmart Finisher* Envelope feeder* Operator panel Tray 1 (integrated tray or standard tray) Duplex unit* Tray 1 (integrated tray or standard... sheets) Tray 5* (2000-sheet drawer) The standard tray holds 250 sheets for the T111 and 500 sheets for stability. More information is available on our Dell Web site at www.dell.com.
... other configurations also must use either a printer stand or printer base if you attach print media handling options to the printer, it may look more like the fully configured model. 5-Bin Mailbox* Standard output bin StapleSmart Finisher* Envelope feeder* Operator panel Tray 1 (integrated tray or standard tray) Duplex unit* Tray 1 (integrated tray or standard... sheets) Tray 5* (2000-sheet drawer) The standard tray holds 250 sheets for the T111 and 500 sheets for stability. More information is available on our Dell Web site at www.dell.com.
Service Manual
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...Weight 16.0 in. (406 mm) 17.2 in. (436 mm) 20.2 in. (513 mm) 51.6 lb (23.1 kg) Dell 5310n (base printer) Options Duplex 250-page option Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart finisher Envelope ... mm) 15.7 in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 31.8 in. (808 mm) Printer cabinet stand 31.8 in. (808 mm) * Envelope option fits within height and width of printer. * 30.4 in. (772 mm) 34.8 in. (883 mm) 20.2 in. (513 mm) 23.4 in...
...Weight 16.0 in. (406 mm) 17.2 in. (436 mm) 20.2 in. (513 mm) 51.6 lb (23.1 kg) Dell 5310n (base printer) Options Duplex 250-page option Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart finisher Envelope ... mm) 15.7 in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 31.8 in. (808 mm) Printer cabinet stand 31.8 in. (808 mm) * Envelope option fits within height and width of printer. * 30.4 in. (772 mm) 34.8 in. (883 mm) 20.2 in. (513 mm) 23.4 in...
Service Manual
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...10,000 ft. (0 to 95% - Relative humidity: 5% to 3,048 meters) • Storage and shipping environment (packaged) - Environment Printer temperature and humidity • Operating - Temperature: 0° to 40° C (32° to 110° F) - Temperature:... environment (unpacked) - Model Dell 5210n Status Idle (standby mode) 1 Meter average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements...
...10,000 ft. (0 to 95% - Relative humidity: 5% to 3,048 meters) • Storage and shipping environment (packaged) - Environment Printer temperature and humidity • Operating - Temperature: 0° to 40° C (32° to 110° F) - Temperature:... environment (unpacked) - Model Dell 5210n Status Idle (standby mode) 1 Meter average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements...
Service Manual
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...(option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher ...or specialty media you use a print media size not listed, select the next larger size. This printer provides high quality printing on the Dell Web site at www.dell.com. You must consider a number of things concerning print media before purchasing large quantities. Media ...
...(option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher ...or specialty media you use a print media size not listed, select the next larger size. This printer provides high quality printing on the Dell Web site at www.dell.com. You must consider a number of things concerning print media before purchasing large quantities. Media ...
Service Manual
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...-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media sizes (continued...
...-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media sizes (continued...
Service Manual
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...option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer Envelope feeder Duplex unit Standard output bin Output expander 5-bin mailbox High-capacity output stacker Standard Offset Stapled Paper Card stock ✓ ... label1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 1 Printing label applications on the printer requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is specified by the software application. 3 No universal support for label applications. 2 Vinyl labels...
...option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer Envelope feeder Duplex unit Standard output bin Output expander 5-bin mailbox High-capacity output stacker Standard Offset Stapled Paper Card stock ✓ ... label1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 1 Printing label applications on the printer requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is specified by the software application. 3 No universal support for label applications. 2 Vinyl labels...
Service Manual
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...m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) ...g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/...Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4 Includes envelopes fed ...
...m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) ...g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/...Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4 Includes envelopes fed ...
Service Manual
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...m2 (110 lb) 203 g/m2 (125 lb) 199 g/m2 (110 lb) 203 g/m2 (125 lb) Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 47 lb bond) 163 g/m2 (90 lb) 163 g/m2 (100... Media weights supported in the finisher" on whether your vinyl label converter has passed the Dell's criteria is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4 Includes envelopes fed from the ...
...m2 (110 lb) 203 g/m2 (125 lb) 199 g/m2 (110 lb) 203 g/m2 (125 lb) Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 47 lb bond) 163 g/m2 (90 lb) 163 g/m2 (100... Media weights supported in the finisher" on whether your vinyl label converter has passed the Dell's criteria is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4 Includes envelopes fed from the ...
Service Manual
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...damp, or curled print media. • Flex, fan, and straighten print media before purchasing large quantities. If jams do occur with the printer before you have loaded. Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help you have cut or trimmed..., weights, or types in the same print media source. • Make sure the recommended print side is limited to your simplex or duplex needs. • Keep print media stored in an acceptable environment. Tools required Flat-blade screwdrivers, various sizes Phillips screwdrivers, various sizes 7/32...
...damp, or curled print media. • Flex, fan, and straighten print media before purchasing large quantities. If jams do occur with the printer before you have loaded. Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help you have cut or trimmed..., weights, or types in the same print media source. • Make sure the recommended print side is limited to your simplex or duplex needs. • Keep print media stored in an acceptable environment. Tools required Flat-blade screwdrivers, various sizes Phillips screwdrivers, various sizes 7/32...
Service Manual
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...the format XXX.YY. The following tables are available: • "Base printer symptoms" on page 2-5 • "High-capacity feeder (2000-sheet) symptoms" on page 2-5 • "Paper tray symptoms" on page 2-6 • "Duplex option symptoms" on page 2-6 • "Envelope feeder symptoms" on page ... handling errors (2xx.xx)" on page 2-5. Additional information • "Power-On Self Test (POST) sequence" on page 2-4 • "Understanding the printer operator panel" on page 2-2 • "Understanding the menus" on page 2-3 • "Diagnostics mode" on page 3-2 • "Configuration menu (CONFIG...
...the format XXX.YY. The following tables are available: • "Base printer symptoms" on page 2-5 • "High-capacity feeder (2000-sheet) symptoms" on page 2-5 • "Paper tray symptoms" on page 2-6 • "Duplex option symptoms" on page 2-6 • "Envelope feeder symptoms" on page ... handling errors (2xx.xx)" on page 2-5. Additional information • "Power-On Self Test (POST) sequence" on page 2-4 • "Understanding the printer operator panel" on page 2-2 • "Understanding the menus" on page 2-3 • "Diagnostics mode" on page 3-2 • "Configuration menu (CONFIG...
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...2-107. Go to "No buttons work . Operator panel-none of printed page. Paper jams at exit of redrive assembly-duplex option not installed. Print quality-black page Print quality-blank page Print quality-light print Print quality-background Print quality-residual ..." on edge of redrive assembly-duplex option installed. High-capacity feeder (2000-sheet) symptoms Symptom Action The printer does not recognize the highcapacity feeder installed. Printer sounds 5 beeps. Operator panel-display is blank. Symptom tables Base printer symptoms Symptom Action Dead machine Operator...
...2-107. Go to "No buttons work . Operator panel-none of printed page. Paper jams at exit of redrive assembly-duplex option not installed. Print quality-black page Print quality-blank page Print quality-light print Print quality-background Print quality-residual ..." on edge of redrive assembly-duplex option installed. High-capacity feeder (2000-sheet) symptoms Symptom Action The printer does not recognize the highcapacity feeder installed. Printer sounds 5 beeps. Operator panel-display is blank. Symptom tables Base printer symptoms Symptom Action Dead machine Operator...
Service Manual
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... feed problem with 250-Sheet Paper Tray. Paper does not feed all the way into base printer. Media fails to "Input tray(s) service check" on page 2-82. Paper fails to "Duplex option service check" on page 2-103. Go to pass from lower option through from the envelope...Paper feed problem with 500-Sheet Paper Tray. Go to "Duplex option service check" on page 2-110. Paper skews in the Duplex Option. Action Go to "Output expander service check" on page 2-111. 2-6 Service Manual Output expander Symptom Printer does not display Output Bin Full. Go to "Envelope feeder...
... feed problem with 250-Sheet Paper Tray. Paper does not feed all the way into base printer. Media fails to "Input tray(s) service check" on page 2-82. Paper fails to "Duplex option service check" on page 2-103. Go to pass from lower option through from the envelope...Paper feed problem with 500-Sheet Paper Tray. Go to "Duplex option service check" on page 2-110. Paper skews in the Duplex Option. Action Go to "Output expander service check" on page 2-111. 2-6 Service Manual Output expander Symptom Printer does not display Output Bin Full. Go to "Envelope feeder...
Service Manual
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Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. Invalid command parameter received by the specified device. The specified device has detected an ... communications to the specified device. Invalid command received by the specified device. Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. 2-30 Service Manual Communications error detected by device General device equipment check 991 .00...
Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. Invalid command parameter received by the specified device. The specified device has detected an ... communications to the specified device. Invalid command received by the specified device. Service errors 980 thru 984 can be one of the following : system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. 2-30 Service Manual Communications error detected by device General device equipment check 991 .00...
Service Manual
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...messages (continued) Error code Sub code Primary message Check Duplex Connection Check Tray x Connection Close Finisher Side Door Close Finisher Top Cover Delete All Jobs Go/Stop? If the message continues to be displayed, go to the printer but a communications problem may be taken: • ... The following conditions: • The specified device may have been removed from the printer, possibly to clear a paper jam or to remove the option. • The duplex option may prevent the printer from the printer, possibly to clear a paper jam or to uninstall the option. • The...
...messages (continued) Error code Sub code Primary message Check Duplex Connection Check Tray x Connection Close Finisher Side Door Close Finisher Top Cover Delete All Jobs Go/Stop? If the message continues to be displayed, go to the printer but a communications problem may be taken: • ... The following conditions: • The specified device may have been removed from the printer, possibly to clear a paper jam or to remove the option. • The duplex option may prevent the printer from the printer, possibly to clear a paper jam or to uninstall the option. • The...