Computer Associates ETRAVE7010BPUE - UPG ETRUST ANTIVIRUS.V7 10-NODE Support and Manuals
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Popular Computer Associates ETRAVE7010BPUE Manual Pages
User Guide - Page 2
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Installation...3 The EZ Antivirus Program Window 5 The Selection Tabs...6 The Buttons...7 Antivirus Protection Status 9 On-demand Scanning ...10 Schedule a Scan ...11 Selective Scanning...13 Scan Settings ...14 Scanning Exclusions ...15 Real-time Protection...16 Disabling and Snoozing Real-time Protection 17 EZ Antivirus Updates ...18 Quarantined Items ...22 Log Files - Overview
This guide...
User Guide - Page 4
... connect to the my-eTrust.com website to download the latest signature files so the software is as up to date as possible at the time of installation.
• Once the download and installation have completed, the EZ Antivirus program window will open and an initial scan will automatically take place.
• When the scan has completed, you...
User Guide - Page 8
When the Proxy Settings button is up to view.
8
Quarantined Items
When you may require a proxy server to make a connection to the Internet.
Log Viewer
When the Log Viewer button is clicked, a dialog box is displayed. If you use a modem to connect to download a Virus Update. Within this window, you click the Update Antivirus button, EZ Antivirus will automatically connect...
User Guide - Page 9
.... • A cross indicates that the Virus Update that the protection is recent, and has been
installed successfully. Real-time protection status:
• A tick indicates that the real-time file monitoring is enabled and running EZ Antivirus, you are experiencing a problem with the software, and Customer Support have requested your antivirus protection (real-time protection, email protection...
User Guide - Page 10
... the Virus Name field. includes all items on your computer and recognized by Windows. • System items including registry, and system files.
10 includes floppy's, ZIP disks, CDs, DVDs, memory sticks and other
media connected to start scanning your computer. The simplest and most direct way to your hard disk/s. • All removable media - EZ Antivirus proceeds...
User Guide - Page 15
... excluded from being scanned by antivirus software. Scanning Exclusions
If you click the Scan Settings button, located on the Scan My Computer tab, you will be removed by clicking once on the ...* character. The exclusion list can be excluded from the Scan Settings window, click the Modify button relating to the scanner you wish to set up a new exclusion:
• Click the Add button. ...
User Guide - Page 16
... email, EZ Antivirus will display a window when an infection is actively scanning all items you disable a particular real-time scanning component, or uninstall the product. By default, the real-time protection is the most vital antivirus component. This means that are controlled by opening EZ Antivirus and selecting the Virus Scanning tab, then clicking the Scan Settings button...
User Guide - Page 17
... infected item you may cause complications if your antivirus software.
The Snooze option can include cleaned, removed, quarantined and infected. • Info: This is called the Quarantine Information window.
Although it off for a set period of item detected. This can be used to switch it is being installed.
For example, file or email. • Status: The...
User Guide - Page 18
.... EZ Antivirus Updates
Updating Introduction
Antivirus software requires constant updating to perform the update. This ensures that the user wishes to remain effective. It also provides the flexibility to choose a time that your antivirus protection will appear with new virus information to provide detection for the user, by using the same automatic update process. Manually Updating...
User Guide - Page 19
... the icon, details about the update problem
Update Out of Date Notification
If EZ Antivirus has not successfully performed an update for a long period of failure. If the update has not been performed for a period of time, the EZ Antivirus tray icon will appear with the download
If you double-click the tray icon, the Update Progress window is displayed. If the...
User Guide - Page 20
... in the dialog box. The update will manually update using the Schedule Update Settings dialog box. The Update Progress Window
The Update Progress window is also displayed when the update is accessed by clicking the Schedule Update button from within this dialog box: Update Type Update automatically: Selecting this option lets EZ Antivirus automatically update on the same day, enter...
User Guide - Page 22
... with an option to link to it, and removes it in the fields supplied below the quarantined items list allow you to update, you with the ability to perform various actions on your proxy server details and enter them . When EZ Antivirus detects malware, it is, by EZ Antivirus it prevents access to detailed information about the...
User Guide - Page 23
..., may instantly redetect the infection upon replacement.
• Remove -
They will be copy and pasted into other applications and email clients for easy problem solving.
23 The contents of each log file is displayed in either a .log or .txt file extension. The information contained in the EZ Antivirus installation folder. Remove all items from the quarantined items...
User Guide - Page 24
...; Uninstall Information • Services • Product Installation Path • Various files may experience problems when using EZ Antivirus software. System Reports
To access the system report, open EZ Antivirus and click the Tools Tab, then click the System Report button.
From time to time, customers may also be subject to customer support:
• System Model • Operating System...
User Guide - Page 25
... may believe to be associated with the problem can view the report. When you double-click the flashing tray icon, the error will also record the full error in the above will be entered.
EZ Antivirus will be automatically displayed when you start Windows. occurrence or any virus which become active from the Scan Settings window, the tray icon will...
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