Service Guide
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Maintenance and Service Guide HP Pavilion zx5000 Notebook PC HP Pavilion zv5000 Notebook PC Compaq Presario R3000 Notebook PC Series HP Compaq Business Notebook nx9100 Series Document Part Number: 335402-003 July 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
Maintenance and Service Guide HP Pavilion zx5000 Notebook PC HP Pavilion zv5000 Notebook PC Compaq Presario R3000 Notebook PC Series HP Compaq Business Notebook nx9100 Series Document Part Number: 335402-003 July 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
Service Guide
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... to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and Transporting Precautions 4-5 4.6 Workstation Precautions 4-6 4.7 Grounding Equipment and Methods 4-7 5 Removal and Replacement Procedures 5.1 Serial Number 5-2 5.2 Disassembly Sequence Chart 5-3 5.3 Preparing the Notebook for Disassembly 5-5 5.4 Notebook Feet 5-10 5.5 Memory Module 5-11 5.6 Combination Drive 5-16 5.7 Heat Sink 5-21 5.8 Processor 5-27 5.9 Strip Cover 5-30 5.10 Keyboard 5-32 5.11 Modem...
... to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and Transporting Precautions 4-5 4.6 Workstation Precautions 4-6 4.7 Grounding Equipment and Methods 4-7 5 Removal and Replacement Procedures 5.1 Serial Number 5-2 5.2 Disassembly Sequence Chart 5-3 5.3 Preparing the Notebook for Disassembly 5-5 5.4 Notebook Feet 5-10 5.5 Memory Module 5-11 5.6 Combination Drive 5-16 5.7 Heat Sink 5-21 5.8 Processor 5-27 5.9 Strip Cover 5-30 5.10 Keyboard 5-32 5.11 Modem...
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... software applications. Exhaust air is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for ventilation. The notebook uses an electric fan for disassembly steps. The system board provides the following device connections: ■ Memory module ■ Mini PCI communications devices ■ Hard drive ■ Display ■ Keyboard and...
... software applications. Exhaust air is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for ventilation. The notebook uses an electric fan for disassembly steps. The system board provides the following device connections: ■ Memory module ■ Mini PCI communications devices ■ Hard drive ■ Display ■ Keyboard and...
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... that they cannot be handled with extreme care; Apply pressure only at the points designated in such a way that cables are placed in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the work area to unseat or seat the cables during... disassembly and reassembly can damage the notebook. Apply only the tension required to prevent damage. In all accompanying screws) away from the notebook, place the subassembly (...
... that they cannot be handled with extreme care; Apply pressure only at the points designated in such a way that cables are placed in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the work area to unseat or seat the cables during... disassembly and reassembly can damage the notebook. Apply only the tension required to prevent damage. In all accompanying screws) away from the notebook, place the subassembly (...
Service Guide
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... sink 10 to remove Pavilion heat sink cover 11 to remove HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 heat sink cover 4 to be referenced when removing notebook components. Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to remove heat sink Processor 0 Strip cover...
... sink 10 to remove Pavilion heat sink cover 11 to remove HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 heat sink cover 4 to be referenced when removing notebook components. Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to remove heat sink Processor 0 Strip cover...
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Removal and Replacement Procedures Section 5.14 5.15 5.16 5.17 5.18 Disassembly Sequence Chart (Continued) Description Display assembly Base enclosure Speaker assembly System board Fan assembly # of Screws Removed 8 on Pavilion 6 on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 13 1 8 on Pavilion 4 on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 5 screws and 4 standoffs on Pavilion 5 screws on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 5-4 Maintenance and Service Guide
Removal and Replacement Procedures Section 5.14 5.15 5.16 5.17 5.18 Disassembly Sequence Chart (Continued) Description Display assembly Base enclosure Speaker assembly System board Fan assembly # of Screws Removed 8 on Pavilion 6 on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 13 1 8 on Pavilion 4 on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 5 screws and 4 standoffs on Pavilion 5 screws on HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 5-4 Maintenance and Service Guide
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Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you are unsure whether the notebook is off or in Hibernation, turn the computer on and then shut it down the notebook. Spare Part ... models 12-cell, Li-Ion, 14.8-V, 2.2-Ah 12-cell, Li-Ion, 14.8-V, 6.6-Ah 8-cell, Li-Ion, 14.4-V, 4.4-Ah For use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models 12-cell, Li-Ion, 14.8-V, 6.6-Ah 8-cell, Li-Ion, 14.4-V, 4.4-Ah 350836-001 346971-001 346970-001 346971-001 346970...
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you are unsure whether the notebook is off or in Hibernation, turn the computer on and then shut it down the notebook. Spare Part ... models 12-cell, Li-Ion, 14.8-V, 2.2-Ah 12-cell, Li-Ion, 14.8-V, 6.6-Ah 8-cell, Li-Ion, 14.4-V, 4.4-Ah For use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models 12-cell, Li-Ion, 14.8-V, 6.6-Ah 8-cell, Li-Ion, 14.4-V, 4.4-Ah 350836-001 346971-001 346970-001 346971-001 346970...
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... hard drive. Remove the hard drive from the hard drive cover 2. e. Removal and Replacement Procedures Ä CAUTION: The hard drive should be disassembled only if it is included with the hard drive and also in damage to the hard drive and loss of the hard drive can result...Plastics Kit: spare part number 350206-001 for use with Pavilion notebook models, and spare part number 350818-001 for use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models. Removing the Hard Drive Cover ✎ The hard drive cover is damaged and must be repaired. Unnecessary...
... hard drive. Remove the hard drive from the hard drive cover 2. e. Removal and Replacement Procedures Ä CAUTION: The hard drive should be disassembled only if it is included with the hard drive and also in damage to the hard drive and loss of the hard drive can result...Plastics Kit: spare part number 350206-001 for use with Pavilion notebook models, and spare part number 350818-001 for use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Series models. Removing the Hard Drive Cover ✎ The hard drive cover is damaged and must be repaired. Unnecessary...
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Removal and Replacement Procedures 5.5 Memory Module Spare Part Number Information Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001 1. Maintenance and Service Guide 5-11 Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the rear panel toward you.
Removal and Replacement Procedures 5.5 Memory Module Spare Part Number Information Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001 1. Maintenance and Service Guide 5-11 Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with the rear panel toward you.
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Prepare the notebook for disassembly (Section 5.3). 2. Releasing the Combination Drive Maintenance and Service Guide 5-17 Slowly slide the drive out of the notebook 2 as far as the drive cable 3 will allow. Remove the 2 PM2.5×6.0 screws 1 that secure the combination drive to the notebook. 4. Turn the notebook upside down with the right side toward you. 3. Removal and Replacement Procedures 1.
Prepare the notebook for disassembly (Section 5.3). 2. Releasing the Combination Drive Maintenance and Service Guide 5-17 Slowly slide the drive out of the notebook 2 as far as the drive cable 3 will allow. Remove the 2 PM2.5×6.0 screws 1 that secure the combination drive to the notebook. 4. Turn the notebook upside down with the right side toward you. 3. Removal and Replacement Procedures 1.
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Disassembling the Combination Drive Reverse the above procedure to reassemble and install the combination drive. 5-20 Maintenance and Service Guide Removal and Replacement Procedures 10. To separate the optical drive from the HP USB Digital Drive or diskette drive, remove the 4 PM2.0×3.0 screws 1 that secure the drives together. 11. Separate the drives 2.
Disassembling the Combination Drive Reverse the above procedure to reassemble and install the combination drive. 5-20 Maintenance and Service Guide Removal and Replacement Procedures 10. To separate the optical drive from the HP USB Digital Drive or diskette drive, remove the 4 PM2.0×3.0 screws 1 that secure the drives together. 11. Separate the drives 2.
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... Pavilion zv5000 Series, HP Compaq Business Notebook nx9110 model, and Compaq Presario R3001, R3002, and R3010 notebook models For use with HP Compaq Business Notebook nx9105 and Compaq Presario R3004 and R31xx notebook models 350783-001 350233-001 350776-001 360684-001 1. Maintenance and Service Guide 5-21 Prepare the notebook for disassembly (Section 5.3). 2. Turn the...
... Pavilion zv5000 Series, HP Compaq Business Notebook nx9110 model, and Compaq Presario R3001, R3002, and R3010 notebook models For use with HP Compaq Business Notebook nx9105 and Compaq Presario R3004 and R31xx notebook models 350783-001 350233-001 350776-001 360684-001 1. Maintenance and Service Guide 5-21 Prepare the notebook for disassembly (Section 5.3). 2. Turn the...
Service Guide
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Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook so that the the rear panel is toward you. 5.8 Processor Removal and Replacement Procedures Spare Part Number Information Processors Mobile Intel ...
Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook so that the the rear panel is toward you. 5.8 Processor Removal and Replacement Procedures Spare Part Number Information Processors Mobile Intel ...
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... with Pavilion notebook models, without wireless button For use with Presario notebook models For use with the rear panel toward you. 3. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with Business Notebook models 350849-001 350850-001 350851-001 354954-001 1. Remove the 3 PM2.5×13.0 screws that...
... with Pavilion notebook models, without wireless button For use with Presario notebook models For use with the rear panel toward you. 3. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down with Business Notebook models 350849-001 350850-001 350851-001 354954-001 1. Remove the 3 PM2.5×13.0 screws that...
Service Guide
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Remove the strip cover (Section 5.9). 5-32 Maintenance and Service Guide Prepare the notebook for disassembly (Section 5.3). 2. Removal and Replacement Procedures 5.10 Keyboard Spare Part Number Information Keyboards Denmark Europe France Germany Greece Israel Italy The Netherlands 350187-081 350187-021 350187-051 350187-041 350187-151 350187-BB1 350187-061 350187-331 People's Repubic of China Saudi Arabia Spain Sweden/Finland Switzerland United Kingdom United States 350187-AA1 350187-171 350187-071 350187-B71 350187-111 350187-031 350187-001 1.
Remove the strip cover (Section 5.9). 5-32 Maintenance and Service Guide Prepare the notebook for disassembly (Section 5.3). 2. Removal and Replacement Procedures 5.10 Keyboard Spare Part Number Information Keyboards Denmark Europe France Germany Greece Israel Italy The Netherlands 350187-081 350187-021 350187-051 350187-041 350187-151 350187-BB1 350187-061 350187-331 People's Repubic of China Saudi Arabia Spain Sweden/Finland Switzerland United Kingdom United States 350187-AA1 350187-171 350187-071 350187-B71 350187-111 350187-031 350187-001 1.
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... cover (Section 5.9). 3. Disconnect the modem cable 3 from the system board. 6. Removing the Modem Board Reverse the above procedure to the notebook. 5. Prepare the notebook for disassembly (Section 5.3). 2. Remove the 2 PM2.0×3.0 screws 1 that secure the modem board to install the modem board. 5-34 Maintenance and Service Guide Lift up the right...
... cover (Section 5.9). 3. Disconnect the modem cable 3 from the system board. 6. Removing the Modem Board Reverse the above procedure to the notebook. 5. Prepare the notebook for disassembly (Section 5.3). 2. Remove the 2 PM2.0×3.0 screws 1 that secure the modem board to install the modem board. 5-34 Maintenance and Service Guide Lift up the right...
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Remove the strip cover (Section 5.9). 3. Remove the keyboard (Section 5.10). Maintenance and Service Guide 5-35 Removal and Replacement Procedures 5.12 Mini PCI Communications Card Spare Part Number Information Mini PCI communications cards 802.11a/b/g wireless LAN card 802.11b wireless LAN card 802.11g wireless LAN card Bluetooth wireless LAN card 354876-001 350218-001 350219-001 350220-001 1. Prepare the notebook for disassembly (Section 5.3). 2.
Remove the strip cover (Section 5.9). 3. Remove the keyboard (Section 5.10). Maintenance and Service Guide 5-35 Removal and Replacement Procedures 5.12 Mini PCI Communications Card Spare Part Number Information Mini PCI communications cards 802.11a/b/g wireless LAN card 802.11b wireless LAN card 802.11g wireless LAN card Bluetooth wireless LAN card 354876-001 350218-001 350219-001 350220-001 1. Prepare the notebook for disassembly (Section 5.3). 2.
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Maintenance and Service Guide 5-37 Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10). Removal and Replacement Procedures 5.13 Primary Memory Module Spare Part Number Information Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001 1. Remove the strip cover (Section 5.9). 3.
Maintenance and Service Guide 5-37 Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10). Removal and Replacement Procedures 5.13 Primary Memory Module Spare Part Number Information Memory modules 1024-MB 512-MB 256-MB 350238-001 350237-001 370556-001 1. Remove the strip cover (Section 5.9). 3.
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Remove the thermal cover (Section 5.7). 5. Prepare the notebook for disassembly (Section 5.3). 2. Disconnect the wireless antennae cables from the Mini PCI communications card (Section 5.12). 5-40 Maintenance and Service Guide Remove the strip ... (Continued) Display inverters (not illustrated) For use with HP Pavilion zv5000 and zx5000 notebook models For use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Pavilion notebook models 354873-001 354872-001 Wireless antennae cables (not illustrated) Right antenna cable Left antenna cable 354874-001 354875...
Remove the thermal cover (Section 5.7). 5. Prepare the notebook for disassembly (Section 5.3). 2. Disconnect the wireless antennae cables from the Mini PCI communications card (Section 5.12). 5-40 Maintenance and Service Guide Remove the strip ... (Continued) Display inverters (not illustrated) For use with HP Pavilion zv5000 and zx5000 notebook models For use with HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Pavilion notebook models 354873-001 354872-001 Wireless antennae cables (not illustrated) Right antenna cable Left antenna cable 354874-001 354875...
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Removal and Replacement Procedures 5.15 Base Enclosure Spare Part Number Information Base enclosures For use with Pavilion notebook models For use with the rear panel toward you. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Combination drive (Section 5.6) ❏ Strip cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.14) 2. Turn the notebook upside down with Compaq Presario R3000 and HP Compaq Business Notebook nx9100 Series 350235-001 350786-001 1. Maintenance and Service Guide 5-47
Removal and Replacement Procedures 5.15 Base Enclosure Spare Part Number Information Base enclosures For use with Pavilion notebook models For use with the rear panel toward you. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Combination drive (Section 5.6) ❏ Strip cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.14) 2. Turn the notebook upside down with Compaq Presario R3000 and HP Compaq Business Notebook nx9100 Series 350235-001 350786-001 1. Maintenance and Service Guide 5-47