Maintenance and Service Guide
Page 6
...bezel, webcam, panel 39 WLAN module ...46 Memory module ...48 Hard drive ...50 RTC battery ...53 Optical drive ...54 Keyboard ...56 Top cover ...59 Power button board ...63 TouchPad button board ...65 Speakers ...67 USB board ...69 Power connector cable ...71 Display assembly ...73 System board ...82 Optical drive cable ...85 Fan/heat sink assembly ...87 Processor ...93 5 Using Setup Utility (BIOS) and System Diagnostics 95 Starting Setup Utility (BIOS) ...95 Updating the BIOS ...95 Determining the BIOS version 95 Downloading a BIOS update 96 Using System Diagnostics ...97 6 Specifications...
...bezel, webcam, panel 39 WLAN module ...46 Memory module ...48 Hard drive ...50 RTC battery ...53 Optical drive ...54 Keyboard ...56 Top cover ...59 Power button board ...63 TouchPad button board ...65 Speakers ...67 USB board ...69 Power connector cable ...71 Display assembly ...73 System board ...82 Optical drive cable ...85 Fan/heat sink assembly ...87 Processor ...93 5 Using Setup Utility (BIOS) and System Diagnostics 95 Starting Setup Utility (BIOS) ...95 Updating the BIOS ...95 Determining the BIOS version 95 Downloading a BIOS update 96 Using System Diagnostics ...97 6 Specifications...
Maintenance and Service Guide
Page 12
.../g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ● Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC External media HP Multi-Format Digital Media Reader supports the following √ √ card digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Ports 3-pin AC power √ √ Audio-in (microphone...
.../g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ● Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC External media HP Multi-Format Digital Media Reader supports the following √ √ card digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Ports 3-pin AC power √ √ Audio-in (microphone...
Maintenance and Service Guide
Page 13
... Power requirements Security Operating system Serviceability Description For computer systems with discrete graphics: Computer models equipped with an AMD processor Computer models equipped with an Intel processor 90-W PFC RC V HP Smart AC adapter with localized cable √ plug support (3-wire plug with a 640-GB hard drive) ● SUSE Linux ● FreeDOS End-user replaceable parts: √ √ ● AC adapter ● Battery ● Hard drive ● Memory modules...
... Power requirements Security Operating system Serviceability Description For computer systems with discrete graphics: Computer models equipped with an AMD processor Computer models equipped with an Intel processor 90-W PFC RC V HP Smart AC adapter with localized cable √ plug support (3-wire plug with a 640-GB hard drive) ● SUSE Linux ● FreeDOS End-user replaceable parts: √ √ ● AC adapter ● Battery ● Hard drive ● Memory modules...
Maintenance and Service Guide
Page 16
...(network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cool internal components and prevent overheating. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) 8 Chapter 2 External component identification Connects optional powered...
...(network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cool internal components and prevent overheating. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) 8 Chapter 2 External component identification Connects optional powered...
Maintenance and Service Guide
Page 24
This number provides specific information about the product's hardware components. Item Description (1) Product name (2) Serial number (3) Product part number 16 Chapter 3 Illustrated parts catalog Function This is unique to each product. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. The part number helps a service technician to the front of the computer. This is an alphanumeric...
This number provides specific information about the product's hardware components. Item Description (1) Product name (2) Serial number (3) Product part number 16 Chapter 3 Illustrated parts catalog Function This is unique to each product. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. The part number helps a service technician to the front of the computer. This is an alphanumeric...
Maintenance and Service Guide
Page 27
... the United States 646125-001 Power button board (includes cable) 685098-001 Top cover (includes TouchPad): For use with Compaq Presario CQ45 models: 685110-001 For use with HP 1000 models: 685109-001 Speakers (includes left and right speakers and cable) 685106-001 TouchPad button board (includes bracket and cables) 685099-001 Fan/heat sink assembly (includes replacement thermal materials): For use only with computer models equipped with an AMD processor 688281...
... the United States 646125-001 Power button board (includes cable) 685098-001 Top cover (includes TouchPad): For use with Compaq Presario CQ45 models: 685110-001 For use with HP 1000 models: 685109-001 Speakers (includes left and right speakers and cable) 685106-001 TouchPad button board (includes bracket and cables) 685099-001 Fan/heat sink assembly (includes replacement thermal materials): For use only with computer models equipped with an AMD processor 688281...
Maintenance and Service Guide
Page 37
... UMA video memory (includes replacement thermal materials) Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with Compaq Presario CQ45 models (includes Mylar screw covers) Display cable (includes display panel cable and webcam/microphone cable; includes replacement thermal materials) 500-GB, 5400-rpm, 7.0-mm SATA hard drive (does not include hard drive cable or bracket) Antennas (includes wireless antenna cables and transceivers; also includes Mylar screw covers) Display enclosure for use...
... UMA video memory (includes replacement thermal materials) Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with Compaq Presario CQ45 models (includes Mylar screw covers) Display cable (includes display panel cable and webcam/microphone cable; includes replacement thermal materials) 500-GB, 5400-rpm, 7.0-mm SATA hard drive (does not include hard drive cable or bracket) Antennas (includes wireless antenna cables and transceivers; also includes Mylar screw covers) Display enclosure for use...
Maintenance and Service Guide
Page 47
... covers are unsure whether the computer is still attached to the computer, follow these steps: 1. Disconnect all external devices connected to the display assembly. Description 35.6-cm (14.0-in), HD, LED, BrightView display panel Display bezel for use with the display bezel spare part kit. 3. To remove the display bezel, webcam/microphone module, and display panel while the display assembly is still attached to the computer: 1. You can remove the display bezel, webcam/microphone module...
... covers are unsure whether the computer is still attached to the computer, follow these steps: 1. Disconnect all external devices connected to the display assembly. Description 35.6-cm (14.0-in), HD, LED, BrightView display panel Display bezel for use with the display bezel spare part kit. 3. To remove the display bezel, webcam/microphone module, and display panel while the display assembly is still attached to the computer: 1. You can remove the display bezel, webcam/microphone module...
Maintenance and Service Guide
Page 58
... Before removing the hard drive, follow these steps: 1. The hard drive cable and bracket are unsure whether the computer is off or in the Hard Drive Hardware Kit. Disconnect all external devices connected to the computer. 3. Remove the memory module/wireless module compartment cover (see Battery on page 46). 50 Chapter 4 Removal and replacement procedures Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable or bracket. Shut down through the operating system. 2. Remove the battery...
... Before removing the hard drive, follow these steps: 1. The hard drive cable and bracket are unsure whether the computer is off or in the Hard Drive Hardware Kit. Disconnect all external devices connected to the computer. 3. Remove the memory module/wireless module compartment cover (see Battery on page 46). 50 Chapter 4 Removal and replacement procedures Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable or bracket. Shut down through the operating system. 2. Remove the battery...
Maintenance and Service Guide
Page 62
... optical drive cable or cable bracket. If you are included in Hibernation, turn the computer on, and then shut it from the computer. 4. Remove the Phillips PM2.5×4.0 screw (1) that secures the optical drive to the computer. 3. Remove the battery (see WLAN module on page 38). 5. Shut down through the operating system. 2. Remove the memory module/wireless module compartment cover (see Battery on page 46). 6. Disconnect the power...
... optical drive cable or cable bracket. If you are included in Hibernation, turn the computer on, and then shut it from the computer. 4. Remove the Phillips PM2.5×4.0 screw (1) that secures the optical drive to the computer. 3. Remove the battery (see WLAN module on page 38). 5. Shut down through the operating system. 2. Remove the memory module/wireless module compartment cover (see Battery on page 46). 6. Disconnect the power...
Maintenance and Service Guide
Page 64
... Korea Keyboard for use in Taiwan Keyboard for use in Thailand Keyboard for use in Hibernation, turn the computer on page 50). Remove the hard drive compartment cover (see Hard drive on , and then shut it down the computer. Remove the keyboard: 1. If you , and then partially open the computer. 56 Chapter 4 Removal and replacement procedures Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Shut down through the operating system. 2. Disconnect the power...
... Korea Keyboard for use in Taiwan Keyboard for use in Thailand Keyboard for use in Hibernation, turn the computer on page 50). Remove the hard drive compartment cover (see Hard drive on , and then shut it down the computer. Remove the keyboard: 1. If you , and then partially open the computer. 56 Chapter 4 Removal and replacement procedures Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Shut down through the operating system. 2. Disconnect the power...
Maintenance and Service Guide
Page 67
... operating system. 2. Disconnect all external devices connected to the computer. 3. Description Top cover for use with Compaq Presario CQ45 models Top cover for use with the TouchPad button board. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the defective top cover and installed on the replacement top cover: ● Power button board and cable (see Power button board on page 63) ● TouchPad button board and cables (see TouchPad button board...
... operating system. 2. Disconnect all external devices connected to the computer. 3. Description Top cover for use with Compaq Presario CQ45 models Top cover for use with the TouchPad button board. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the defective top cover and installed on the replacement top cover: ● Power button board and cable (see Power button board on page 63) ● TouchPad button board and cables (see TouchPad button board...
Maintenance and Service Guide
Page 81
...: ● Hard drive (see Hard drive on page 50) ● Keyboard (see Keyboard on page 56) ● Top cover (see Top cover on page 59) ● USB board (see USB board on page 69) ● Power connector cable (see Battery on page 46). 6. Display assembly This section describes removing the display assembly in ), HD, LED, BrightView display panel Antennas (includes wireless antenna cables and transceivers; also includes Mylar screw covers) Display enclosure for use with Compaq Presario CQ45 models (includes...
...: ● Hard drive (see Hard drive on page 50) ● Keyboard (see Keyboard on page 56) ● Top cover (see Top cover on page 59) ● USB board (see USB board on page 69) ● Power connector cable (see Battery on page 46). 6. Display assembly This section describes removing the display assembly in ), HD, LED, BrightView display panel Antennas (includes wireless antenna cables and transceivers; also includes Mylar screw covers) Display enclosure for use with Compaq Presario CQ45 models (includes...
Maintenance and Service Guide
Page 95
... whether the computer is displaced through the operating system. 2. Before removing the fan/heat sink assembly, follow these steps: 1. The fan is designed to the computer. 3. If you are affected by a temperature sensor and is controlled by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Disconnect all external devices connected to turn the computer on automatically when high temperature...
... whether the computer is displaced through the operating system. 2. Before removing the fan/heat sink assembly, follow these steps: 1. The fan is designed to the computer. 3. If you are affected by a temperature sensor and is controlled by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Disconnect all external devices connected to turn the computer on automatically when high temperature...
Maintenance and Service Guide
Page 104
... Discarding Changes, and then press enter. Open Windows Explorer by following the on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using the hard drive path you recorded earlier, open the folder on -screen instructions. 96 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics Complete the installation by selecting Start > Computer. 2. To exit Setup Utility (BIOS) without saving your computer and access the BIOS update you want to download. 3. Follow any device, cable...
... Discarding Changes, and then press enter. Open Windows Explorer by following the on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using the hard drive path you recorded earlier, open the folder on -screen instructions. 96 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics Complete the installation by selecting Start > Computer. 2. To exit Setup Utility (BIOS) without saving your computer and access the BIOS update you want to download. 3. Follow any device, cable...
Maintenance and Service Guide
Page 111
... periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of free space on your backup storage device before inserting them into the optical drive. ● Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up your information to an optional external hard drive, a flash drive, a network drive, or discs. ● Connect the computer to recover your files depends on files...
... periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of free space on your backup storage device before inserting them into the optical drive. ● Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up your information to an optional external hard drive, a flash drive, a network drive, or discs. ● Connect the computer to recover your files depends on files...
Maintenance and Service Guide
Page 114
... 107. 3. Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you can only be used if the hard drive is complete, otherwise the recovery will fail. Press f9 at the bottom of recovery can obtain recovery discs for your system from the list. - Recovering using the recovery media 1. See Changing the computer boot order on -screen instructions. Access HP Recovery Manager in either of a recovery partition, select Start, right-click Computer then select Manage > Disk Management. Then...
... 107. 3. Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you can only be used if the hard drive is complete, otherwise the recovery will fail. Press f9 at the bottom of recovery can obtain recovery discs for your system from the list. - Recovering using the recovery media 1. See Changing the computer boot order on -screen instructions. Access HP Recovery Manager in either of a recovery partition, select Start, right-click Computer then select Manage > Disk Management. Then...
Maintenance and Service Guide
Page 125
... 8 audio-out (headphone) jack, identifying 8 B backups 101 base enclosure illustrated 20 spare part number 29 battery illustrated 20 removing 38 spare part number 28 battery bay, identifying 15 battery release latch, identifying 15 BIOS determining version 95 downloading an update 96 updating 95 boot order, changing 107 buttons left TouchPad 11 optical drive eject 7 power 13 right TouchPad 11 TouchPad on/off 11 C cables, service considerations 31 caps lock light, identifying 12 chipset, product description 2 components bottom 15 display...
... 8 audio-out (headphone) jack, identifying 8 B backups 101 base enclosure illustrated 20 spare part number 29 battery illustrated 20 removing 38 spare part number 28 battery bay, identifying 15 battery release latch, identifying 15 BIOS determining version 95 downloading an update 96 updating 95 boot order, changing 107 buttons left TouchPad 11 optical drive eject 7 power 13 right TouchPad 11 TouchPad on/off 11 C cables, service considerations 31 caps lock light, identifying 12 chipset, product description 2 components bottom 15 display...
Maintenance and Service Guide
Page 126
... part number 29 HP Recovery Manager 105 I internal display switch, identifying 10 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 8 RJ-45 (network) 8 K keyboard illustrated 18 product description 4 118 Index removing 56 spare part number 28 keys action 14 esc 14 fn 14 Windows applications 14 Windows logo 14 L lights AC adapter 7 caps lock 12 hard drive 9 optical drive 7 power 9, 12 TouchPad 11 webcam 10 wireless 12 M mass storage devices illustrated 24 precautions 32 memory module illustrated 20 product description 3 removing 48 spare part number 28 memory module...
... part number 29 HP Recovery Manager 105 I internal display switch, identifying 10 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 8 RJ-45 (network) 8 K keyboard illustrated 18 product description 4 118 Index removing 56 spare part number 28 keys action 14 esc 14 fn 14 Windows applications 14 Windows logo 14 L lights AC adapter 7 caps lock 12 hard drive 9 optical drive 7 power 9, 12 TouchPad 11 webcam 10 wireless 12 M mass storage devices illustrated 24 precautions 32 memory module illustrated 20 product description 3 removing 48 spare part number 28 memory module...
Maintenance and Service Guide
Page 127
...removing 93 spare part number 28, 29, 30 product description audio 3 chipset 2 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 3 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1, 16, 36 product part number 16, 36 R recovering from the recovery discs 106 recovering the original system 105 recovery 105 recovery discs 101 recovery media 101 recovery, HP Recovery Manager 105 recovery, system 105 removal/replacement...
...removing 93 spare part number 28, 29, 30 product description audio 3 chipset 2 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 3 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1, 16, 36 product part number 16, 36 R recovering from the recovery discs 106 recovering the original system 105 recovery 105 recovery discs 101 recovery media 101 recovery, HP Recovery Manager 105 recovery, system 105 removal/replacement...
