Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25
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... trap. The data contains the error code. An alarm entry has crossed its rising threshold. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Foundation agents 9 Specific error information is contained in CPQTHRSH.MIB Symptom: Rising Threshold passed. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHoSwPerfAppErrorDesc Supporting SNMP Trap Description...
... trap. The data contains the error code. An alarm entry has crossed its rising threshold. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Foundation agents 9 Specific error information is contained in CPQTHRSH.MIB Symptom: Rising Threshold passed. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHoSwPerfAppErrorDesc Supporting SNMP Trap Description...
DIMM Installation Instructions
Page 1
... for HP products and services are keyed for proper alignment. HP shall not be construed as constituting an additional warranty. See the computer-specific documentation. Insert the DIMM, applying equal pressure on both ends until the latches click into the slot. 4. If the latches do so...Memory Protection feature that enables the addition or replacement of electric shock. If your computer is equipped with this feature, see the computer-specific user documentation. Failure to do not click into place, press them inward to cool before inserting the DIMM. Align notches in the ...
... for HP products and services are keyed for proper alignment. HP shall not be construed as constituting an additional warranty. See the computer-specific documentation. Insert the DIMM, applying equal pressure on both ends until the latches click into the slot. 4. If the latches do so...Memory Protection feature that enables the addition or replacement of electric shock. If your computer is equipped with this feature, see the computer-specific user documentation. Failure to do not click into place, press them inward to cool before inserting the DIMM. Align notches in the ...
Implementing Novell NetWare 6.5 on ProLiant servers integration note
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...lost communications if they occur, reboot the server to clear the ARP table. NIC Teaming Solution 3. This issue, which is not specific to HP, has been documented by Novell in TID 10095608: Clients Lose Connection with the IP address. Instructions for configuring NIC teaming ...) in a NetWare 6.5 Clustering Environment May Result in Discarded "Gratuitous ARP" Packet and Lost Communications After Cluster Resource Failover Description On ProLiant servers running Novell Cluster Services and the HP Gigabit Ethernet NIC Teaming Driver (QASP.LAN). When this occurs, the router will discard the...
...lost communications if they occur, reboot the server to clear the ARP table. NIC Teaming Solution 3. This issue, which is not specific to HP, has been documented by Novell in TID 10095608: Clients Lose Connection with the IP address. Instructions for configuring NIC teaming ...) in a NetWare 6.5 Clustering Environment May Result in Discarded "Gratuitous ARP" Packet and Lost Communications After Cluster Resource Failover Description On ProLiant servers running Novell Cluster Services and the HP Gigabit Ethernet NIC Teaming Driver (QASP.LAN). When this occurs, the router will discard the...
Implementing Novell NetWare 6.5 on ProLiant servers integration note
Page 29
... Configured with 512 MB RAM and Running NetWare 6.5 May ABEND When Deactivating SYS Volume or When Unloading SYS Volume Driver Description An HP ProLiant server running NetWare 6.5. The following URL: http://support.novell.com/cgi-bin/search/searchtid.cgi?10099897.htm When this occurs, a Page ...): • IDEATA.HAM • HPQCISS.HAM • CPQRAID.HAM • AACRAID.HAM • LSIMPTNW.HAM NOTE: This is not an HP-specific issue and is more information becomes available, the advisory will be unloaded by NetWare to deactivate the SYS Volume (resulting in an ABEND, or a message...
... Configured with 512 MB RAM and Running NetWare 6.5 May ABEND When Deactivating SYS Volume or When Unloading SYS Volume Driver Description An HP ProLiant server running NetWare 6.5. The following URL: http://support.novell.com/cgi-bin/search/searchtid.cgi?10099897.htm When this occurs, a Page ...): • IDEATA.HAM • HPQCISS.HAM • CPQRAID.HAM • AACRAID.HAM • LSIMPTNW.HAM NOTE: This is not an HP-specific issue and is more information becomes available, the advisory will be unloaded by NetWare to deactivate the SYS Volume (resulting in an ABEND, or a message...
Important Safety Information - For Server, Storage, Power, Networking, and Rack Products
Page 3
... the following symbols may be placed on an RJ-45 receptacle indicates a Network Interface Connection. Do not open this surface is contacted, the potential for specific details. If this enclosure. Consult your equipment (printed or electronic documentation). Refer all servicing to indicate the presence of potentially hazardous conditions: This symbol in...
... the following symbols may be placed on an RJ-45 receptacle indicates a Network Interface Connection. Do not open this surface is contacted, the potential for specific details. If this enclosure. Consult your equipment (printed or electronic documentation). Refer all servicing to indicate the presence of potentially hazardous conditions: This symbol in...
ProLiant Essentials Foundation Pack Installation Guide
Page 1
...ORCA (Option ROM Configuration for HP ProLiant server products. Operating System Installation Assisted Installation: Boot the SmartStart CD to change without notice. After installing the OS, insert the SmartStart CD and install the operating system-specific PSP onto the server. Download ...CDs - Seventeenth edition (September 2008) Part number 392580-408 Welcome to install required HP Systems Insight Manager and the ProLiant Essentials management tools. IMPORTANT: Server hardware and array controller configuration is proactive in the express warranty statements accompanying such products...
...ORCA (Option ROM Configuration for HP ProLiant server products. Operating System Installation Assisted Installation: Boot the SmartStart CD to change without notice. After installing the OS, insert the SmartStart CD and install the operating system-specific PSP onto the server. Download ...CDs - Seventeenth edition (September 2008) Part number 392580-408 Welcome to install required HP Systems Insight Manager and the ProLiant Essentials management tools. IMPORTANT: Server hardware and array controller configuration is proactive in the express warranty statements accompanying such products...
HP ProLiant Servers Troubleshooting Guide
Page 6
... the server ...86 Overview of server features and installation instructions 86 Key features, option part numbers 86 Server and option specifications, symbols, installation warnings, and notices 86 Teardown procedures, part numbers, specifications 86 Technical topics...87 Product installation resources ...87 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions...
... the server ...86 Overview of server features and installation instructions 86 Key features, option part numbers 86 Server and option specifications, symbols, installation warnings, and notices 86 Teardown procedures, part numbers, specifications 86 Technical topics...87 Product installation resources ...87 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions...
HP ProLiant Servers Troubleshooting Guide
Page 12
...8226; Software problems (on page 64) Use this section as a reference for software tools and utilities. • HP resources for ProLiant servers. The section contains a series of this section to begin troubleshooting. This guide provides common procedures and solutions for the many levels of...use this section to identify a solution to the problem. • Software tools and solutions (on page 58) When you have a known, specific software problem, use this guide and to identify the best starting point for common problems. • Diagnostic flowcharts (on page 22) When a...
...8226; Software problems (on page 64) Use this section as a reference for software tools and utilities. • HP resources for ProLiant servers. The section contains a series of this section to begin troubleshooting. This guide provides common procedures and solutions for the many levels of...use this section to identify a solution to the problem. • Software tools and solutions (on page 58) When you have a known, specific software problem, use this guide and to identify the best starting point for common problems. • Diagnostic flowcharts (on page 22) When a...
HP ProLiant Servers Troubleshooting Guide
Page 16
... information may be diagnosing the server offline. To answer these questions, the following information: • What events preceded the failure? Prepare the server for server-specific information. Remove all installed HP drivers, Management Agents, and utilities, and whether they are up the server). Getting started 16 Disconnect any peripheral devices not...
... information may be diagnosing the server offline. To answer these questions, the following information: • What events preceded the failure? Prepare the server for server-specific information. Remove all installed HP drivers, Management Agents, and utilities, and whether they are up the server). Getting started 16 Disconnect any peripheral devices not...
HP ProLiant Servers Troubleshooting Guide
Page 22
... flowchart (on page 25)." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in each flowchart: ...on page 24)," and follow the instructions to external websites. Under Servers, select ProLiant and tc series servers. o HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) Diagnostic flowcharts 22 HP Technical Support (http://www.hp.com...
... flowchart (on page 25)." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in each flowchart: ...on page 24)," and follow the instructions to external websites. Under Servers, select ProLiant and tc series servers. o HP BladeSystem p-Class Support and Documents (http://www.hp.com/products/servers/proliant-bl/p-class/info) Diagnostic flowcharts 22 HP Technical Support (http://www.hp.com...
HP ProLiant Servers Troubleshooting Guide
Page 36
...allocation to support the server. 8. Be sure no loose connections exist ("Loose connections" on the server, be sure it meets the required specifications. 6. Additional power supplies may not be sure the outlet works. Be sure the proper circuit breaker is supported on page 17). 2.... connections" on the HP website (http://www.hp.com/go/hppoweradvisor). Check the system information from the IML. Hardware problems Procedures for all ProLiant servers The procedures in the On position. 7. If the LEDs indicate a problem with a power supply, replace the power supply. Power supply...
...allocation to support the server. 8. Be sure no loose connections exist ("Loose connections" on the server, be sure it meets the required specifications. 6. Additional power supplies may not be sure the outlet works. Be sure the proper circuit breaker is supported on page 17). 2.... connections" on the HP website (http://www.hp.com/go/hppoweradvisor). Check the system information from the IML. Hardware problems Procedures for all ProLiant servers The procedures in the On position. 7. If the LEDs indicate a problem with a power supply, replace the power supply. Power supply...
HP ProLiant Servers Troubleshooting Guide
Page 37
...not working properly Action: 1. If the UPS sleep mode is displayed Action: 1. Low battery warning is initiated, disable sleep mode for instructions regarding the specific LED to the UPS documentation for proper operation. Hardware problems 37 For a list of time given before a low battery warning. Be sure the UPS... the UPS documentation. 8. The UPS sleep mode can be sure that all of the switch. 3. Plug the UPS into an AC grounded outlet for specifications. 5. One or more LEDs on the front panel. 9. Be sure the UPS batteries are the same. Be sure the UPS software is red Action...
...not working properly Action: 1. If the UPS sleep mode is displayed Action: 1. Low battery warning is initiated, disable sleep mode for instructions regarding the specific LED to the UPS documentation for proper operation. Hardware problems 37 For a list of time given before a low battery warning. Be sure the UPS... the UPS documentation. 8. The UPS sleep mode can be sure that all of the switch. 3. Plug the UPS into an AC grounded outlet for specifications. 5. One or more LEDs on the front panel. 9. Be sure the UPS batteries are the same. Be sure the UPS software is red Action...
HP ProLiant Servers Troubleshooting Guide
Page 43
... sure that the boot controller order is working by replacing it with another bay. Be sure the controller has the most recent firmware. For server-specific hard drive LED information, see the hard drive documentation. Be sure the hard drive is cabled properly and terminated if necessary. 4. To determine the proper...
... sure that the boot controller order is working by replacing it with another bay. Be sure the controller has the most recent firmware. For server-specific hard drive LED information, see the hard drive documentation. Be sure the hard drive is cabled properly and terminated if necessary. 4. To determine the proper...
HP ProLiant Servers Troubleshooting Guide
Page 45
.... If an error message is listed in the IML, then perform the suggested procedure to the server documentation for the temperature requirements for specifications on page 155) relating to the server documentation for removing the access panels and accessing and replacing fans. Refer to correct the error....the server documentation for the server. 5. All fans in the server documentation for requirements. 8. Follow the procedures and warnings in an HP ProLiant G6 server are not spinning or are solid green, but the fans in the other material. Replace any event list error messages (on ...
.... If an error message is listed in the IML, then perform the suggested procedure to the server documentation for the temperature requirements for specifications on page 155) relating to the server documentation for removing the access panels and accessing and replacing fans. Refer to correct the error....the server documentation for the server. 5. All fans in the server documentation for requirements. 8. Follow the procedures and warnings in an HP ProLiant G6 server are not spinning or are solid green, but the fans in the other material. Replace any event list error messages (on ...
HP ProLiant Servers Troubleshooting Guide
Page 49
CAUTION: Removal of the original processors. For specific instructions for the server you are not integrated on the system board, remove all PPMs from the server. Remove all tape drives. At each time, ...
CAUTION: Removal of the original processors. For specific instructions for the server you are not integrated on the system board, remove all PPMs from the server. Remove all tape drives. At each time, ...
HP ProLiant Servers Troubleshooting Guide
Page 51
If the Tape Error LED stops flashing, the problem has cleared. power adapters require specific cabling, fans, or power. Restart the server after each component in the area. 4. Hardware problems 51 c. Some high- System open or removed. Check the ...ºF). Be sure each action to see if any media that may be short circuiting components. If you cannot determine the problem by checking the specific area, perform each component in incorrect environment 5. b. For more information, see the documentation that can lead to support the video or graphic option. For ...
If the Tape Error LED stops flashing, the problem has cleared. power adapters require specific cabling, fans, or power. Restart the server after each component in the area. 4. Hardware problems 51 c. Some high- System open or removed. Check the ...ºF). Be sure each action to see if any media that may be short circuiting components. If you cannot determine the problem by checking the specific area, perform each component in incorrect environment 5. b. For more information, see the documentation that can lead to support the video or graphic option. For ...
HP ProLiant Servers Troubleshooting Guide
Page 59
... the additional processor(s) and re-enabling Hyper-Threading Linux distributions • Additional information and the appropriate solutions for each update. If you do not require specific fixes Software problems 59 Errors are displayed in the error log Action: Follow the information provided in Sun Solaris. Before updating the operating system, read....com) for updating the operating system ("Operating system updates" on how to the Microsoft website (http://www.microsoft.com/whdc/devtools/debugging/default.mspx). or specific GPF messages, refer to disable ACPI.
... the additional processor(s) and re-enabling Hyper-Threading Linux distributions • Additional information and the appropriate solutions for each update. If you do not require specific fixes Software problems 59 Errors are displayed in the error log Action: Follow the information provided in Sun Solaris. Before updating the operating system, read....com) for updating the operating system ("Operating system updates" on how to the Microsoft website (http://www.microsoft.com/whdc/devtools/debugging/default.mspx). or specific GPF messages, refer to disable ACPI.
HP ProLiant Servers Troubleshooting Guide
Page 60
Some updates overwrite files specific to apply an operating system update: 1. Perform a full system backup. 2. If you apply the update and have not resolved the problem, consider reconfiguring the system. ...
Some updates overwrite files specific to apply an operating system update: 1. Perform a full system backup. 2. If you apply the update and have not resolved the problem, consider reconfiguring the system. ...
HP ProLiant Servers Troubleshooting Guide
Page 61
...more information. Refer to the Caldera UnixWare or SCO OpenServer from the startup diskettes. Linux operating systems For troubleshooting information specific to Linux operating systems, refer to the original configuration. Application software problems Software locks up the server from Caldera documentation.... 5. Errors occur after a software setting is installed Action: • Check the application log and operating system log for ProLiant website (http://h18000.www1.hp.com/products/servers/linux). o Caldera UnixWare and SCO OpenServer from the server setup utility and ...
...more information. Refer to the Caldera UnixWare or SCO OpenServer from the startup diskettes. Linux operating systems For troubleshooting information specific to Linux operating systems, refer to the original configuration. Application software problems Software locks up the server from Caldera documentation.... 5. Errors occur after a software setting is installed Action: • Check the application log and operating system log for ProLiant website (http://h18000.www1.hp.com/products/servers/linux). o Caldera UnixWare and SCO OpenServer from the server setup utility and ...
HP ProLiant Servers Troubleshooting Guide
Page 66
...prompted. BIOS Serial Console BIOS Serial Console allows you can be corrected without resulting in less system downtime. Configuring AMP modes Not all ProLiant servers support all AMP modes. DIMMs that you to spare memory occurs when the system detects a degraded DIMM. By default, the... run RBSU remotely through a serial connection to receive a fatal/uncorrectable memory error are likely to the server COM port. See the server-specific user guide for the English language. This screen is displayed. The server that are removed from a supported boot device. Software tools and...
...prompted. BIOS Serial Console BIOS Serial Console allows you can be corrected without resulting in less system downtime. Configuring AMP modes Not all ProLiant servers support all AMP modes. DIMMs that you to spare memory occurs when the system detects a degraded DIMM. By default, the... run RBSU remotely through a serial connection to receive a fatal/uncorrectable memory error are likely to the server COM port. See the server-specific user guide for the English language. This screen is displayed. The server that are removed from a supported boot device. Software tools and...