Service Guide
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Troubleshooting Flowchart 2.14-No Audio No audio. N Done 1. Replace internal speakers. 2. N Done N Audio driver in OS. Connect to external speaker. Y Load drivers and set configuration in OS configured? N Audio? Y Replace audio Y board and speaker connections Audio? N Correct drivers for application? Turn up audio internally or externally. Replace audio board (if applicable). 3. Y Audio? Y Reload audio drivers. Replace system board. 2-20 Maintenance and Service Guide in notebook (if applicable).
Troubleshooting Flowchart 2.14-No Audio No audio. N Done 1. Replace internal speakers. 2. N Done N Audio driver in OS. Connect to external speaker. Y Load drivers and set configuration in OS configured? N Audio? Y Replace audio Y board and speaker connections Audio? N Correct drivers for application? Turn up audio internally or externally. Replace audio board (if applicable). 3. Y Audio? Y Reload audio drivers. Replace system board. 2-20 Maintenance and Service Guide in notebook (if applicable).
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Y Disconnect all power from the notebook and open. Y OK? N N NIC/modem configured in OS? N Replace NIC/modem (if applicable). N Done Done Replace system board. 2-24 Maintenance and Service Guide N Network or modem jack active? Y Y Digital line? Replace jack or have jack activated. Connect to nondigital line. Reseat NIC/modem (if applicable). Y OK? Troubleshooting Flowchart 2.18-No Network/Modem Connection No network or modem connection. Reload drivers and reconfigure.
Y Disconnect all power from the notebook and open. Y OK? N N NIC/modem configured in OS? N Replace NIC/modem (if applicable). N Done Done Replace system board. 2-24 Maintenance and Service Guide N Network or modem jack active? Y Y Digital line? Replace jack or have jack activated. Connect to nondigital line. Reseat NIC/modem (if applicable). Y OK? Troubleshooting Flowchart 2.18-No Network/Modem Connection No network or modem connection. Reload drivers and reconfigure.