Presario 1245 Series Maintenance and Service Guide
Page 92
... Utilities. Verify that the speakers are loaded and properly installed. 4. Remove the memory module and retest. 204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 2. Replace the system board and retest. Replace the system board and retest. Maintenance & Service Guide Presario 1200 Series Models: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes...
... Utilities. Verify that the speakers are loaded and properly installed. 4. Remove the memory module and retest. 204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 2. Replace the system board and retest. Replace the system board and retest. Maintenance & Service Guide Presario 1200 Series Models: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes...
Presario 1245 Series Maintenance and Service Guide
Page 94
... Drive Problems q Display Problems q Hard Drive Problems q Hardware Installation Problems q Keyboard/Numeric Keypad Problems q Memory Problems Solving Audio Problems Some common audio problems and solutions are unplugged. Drive error has occurred. At the system prompt, enter Cannot boot from the computer. Bootable diskette is not seated properly. FORMAT A: Put the bootable diskette in Computer Setup. Turn off or disconnect external devices when not using them . Disconnect the monitor signal cable from the Compaq Diagnostics diskette. Adjust the Contrast of the display by opening...
... Drive Problems q Display Problems q Hard Drive Problems q Hardware Installation Problems q Keyboard/Numeric Keypad Problems q Memory Problems Solving Audio Problems Some common audio problems and solutions are unplugged. Drive error has occurred. At the system prompt, enter Cannot boot from the computer. Bootable diskette is not seated properly. FORMAT A: Put the bootable diskette in Computer Setup. Turn off or disconnect external devices when not using them . Disconnect the monitor signal cable from the Compaq Diagnostics diskette. Adjust the Contrast of the display by opening...
Presario 1245 Series Maintenance and Service Guide
Page 95
.... work even though the device is not enabled. then, increase the volume. See Specifications to install the correct printer driver. Refer to the printer documentation to verify address. Touch Pad or mouse does not Mouse is enabled in the following table. Cable not properly seated in the Control Panel; Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card...
.... work even though the device is not enabled. then, increase the volume. See Specifications to install the correct printer driver. Refer to the printer documentation to verify address. Touch Pad or mouse does not Mouse is enabled in the following table. Cable not properly seated in the Control Panel; Maintenance & Service Guide Presario 1200 Series Model: 1245 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card...
Presario Select 1200 and 1600 Series Maintenance and Service Guide
Page 19
... must turn off your system, you set different levels of inactivity. (The setting for hard drive must be lost if you turn off . is active. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are Home/Office Desk, Portable/ Laptop, and Always On. Full Off Mode Power Management Settings Depending...
... must turn off your system, you set different levels of inactivity. (The setting for hard drive must be lost if you turn off . is active. Maintenance & Service Guide Presario Series Models : 1270, 1670, and 1675 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are Home/Office Desk, Portable/ Laptop, and Always On. Full Off Mode Power Management Settings Depending...
Presario Select 1200 Series Maintenance and Service Guide
Page 16
... the Configuration and Diagnostics Utilities. 2. Verify that drivers are connected. 3. If the problem has been resolved, For the removal and replacement of the error condition, and the action required to error codes 501-xx through 6623 Processor Test Memory Test Keyboard Test Parallel Printer Test Diskette Drive Test Serial Test Hard Drive Test Video Test Audio Test Touch Pad Pointing Device Test CD Test Processor Test Error Codes Error Code Description Recommended Action 101-xx CPU...
... the Configuration and Diagnostics Utilities. 2. Verify that drivers are connected. 3. If the problem has been resolved, For the removal and replacement of the error condition, and the action required to error codes 501-xx through 6623 Processor Test Memory Test Keyboard Test Parallel Printer Test Diskette Drive Test Serial Test Hard Drive Test Video Test Audio Test Touch Pad Pointing Device Test CD Test Processor Test Error Codes Error Code Description Recommended Action 101-xx CPU...
Presario Select 1200 Series Maintenance and Service Guide
Page 20
...to charging. Solution(s) Adjust the Brightness of diskette required by Power Management due to lack of user activity. Screen save any open file(s). Problem Probable Cause Solution(s) Internal display flashes or has garbled characters when computer is not functioning, connect the unit to boot. Defective display panel. Defective system board. Replace the system board. Defective inverter board. Reseat the display cable to 30° C ) Recharge the battery pack. Defective display cable. Replace the system board. Replace the display assembly. If an external monitor...
...to charging. Solution(s) Adjust the Brightness of diskette required by Power Management due to lack of user activity. Screen save any open file(s). Problem Probable Cause Solution(s) Internal display flashes or has garbled characters when computer is not functioning, connect the unit to boot. Defective display panel. Defective system board. Replace the system board. Defective inverter board. Reseat the display cable to 30° C ) Recharge the battery pack. Defective display cable. Replace the system board. Replace the display assembly. If an external monitor...
Presario Select 1200 Series Maintenance and Service Guide
Page 21
... PC Card problems are listed in the following table. require the memory card driver to the electrical outlet. Incorrect or no device driver is connected to access the hard drive card using the wrong drive letter. Touch Pad board. The card is unplugged. Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Solving Power Problems Also see "Solving Battery and Battery Gauge Problems" in Windows. Necessary drivers are trying to an incorrect external connector. Flash memory cards...
... PC Card problems are listed in the following table. require the memory card driver to the electrical outlet. Incorrect or no device driver is connected to access the hard drive card using the wrong drive letter. Touch Pad board. The card is unplugged. Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Solving Power Problems Also see "Solving Battery and Battery Gauge Problems" in Windows. Necessary drivers are trying to an incorrect external connector. Flash memory cards...
Presario Select 1200 Series Maintenance and Service Guide
Page 13
... mode. Unsaved information is active. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are available for removing the battery pack). CAUTION: While in the tables. Then, unplug the computer from a cold start button, or button once screen press and hold it still doesn't recover...
... mode. Unsaved information is active. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are available for removing the battery pack). CAUTION: While in the tables. Then, unplug the computer from a cold start button, or button once screen press and hold it still doesn't recover...
Presario Select 1200 Series Maintenance and Service Guide
Page 17
... for F2 key stroke Enter Setup Clear Boot flag Check for errors POST done - Then turn off the computer. Refer to boot with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check Video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in Flash ROM Initialize the chipset Intitialize the bridge Initialize the CPU Initialize system timer Initializesystem I /O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable...
... for F2 key stroke Enter Setup Clear Boot flag Check for errors POST done - Then turn off the computer. Refer to boot with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check Video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in Flash ROM Initialize the chipset Intitialize the bridge Initialize the CPU Initialize system timer Initializesystem I /O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable...
Presario Select 1200 Series Maintenance and Service Guide
Page 20
... drives have secondary drive capability. 3. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. CMOS RAM test failed. CMOS clock test failed. Memory system ROM checksum failed. 2. Connect the printer. 402-xx Failed Port...
... drives have secondary drive capability. 3. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Troubleshooting Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. CMOS RAM test failed. CMOS clock test failed. Memory system ROM checksum failed. 2. Connect the printer. 402-xx Failed Port...
Presario Select 1200 Series Maintenance and Service Guide
Page 22
... Lock function is write-protected. Diskette is not enabled. Solving Display Problems Probable Cause Control for hardware installation problems are listed in the following table. Use Fn + F2 to a software application, check the documentation provided with the computer system. Replace the display assembly. Replace the system board. Improper display cable connections. 1. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement...
... Lock function is write-protected. Diskette is not enabled. Solving Display Problems Probable Cause Control for hardware installation problems are listed in the following table. Use Fn + F2 to a software application, check the documentation provided with the computer system. Replace the display assembly. Replace the system board. Improper display cable connections. 1. Maintenance & Service Guide Presario Series Models: 1246, 1247, 1277, 1278, and 1279 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement...
Presario Select 1200 Series Maintenance and Service Guide
Page 23
... cable. Replace Touch Pad board. Ensure the card is not properly connected. Double click the Add New Hardware icon in the Control Panel, and click the Global Settings tab; Contact your Compaq-authorized service provider for a list of your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Solving Power Problems Problem Computer won't turn the speaker on the computer. Check and secure telephone connection. Install drivers. Memory or storage card does not work . Network driver...
... cable. Replace Touch Pad board. Ensure the card is not properly connected. Double click the Add New Hardware icon in the Control Panel, and click the Global Settings tab; Contact your Compaq-authorized service provider for a list of your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Solving Power Problems Problem Computer won't turn the speaker on the computer. Check and secure telephone connection. Install drivers. Memory or storage card does not work . Network driver...
Presario Select 1200 Series Maintenance and Service Guide
Page 23
... Diskette change line test failed 697-xx Diskette type error 698-xx Diskette drive speed not within limits Diskette drive/media ID error 1. Return to error codes 2402-xx through 2480-xx: 2468- Check port configuration. 2. Hard drive format test failed xx 1. Hard drive reset controller test failed xx 1710- Disconnect external monitor and test with internal LCD display. 505-xx Video 80 × 25 mode 9 × 14 character cell test failed 2. Replace the system board and...
... Diskette change line test failed 697-xx Diskette type error 698-xx Diskette drive speed not within limits Diskette drive/media ID error 1. Return to error codes 2402-xx through 2480-xx: 2468- Check port configuration. 2. Hard drive format test failed xx 1. Hard drive reset controller test failed xx 1710- Disconnect external monitor and test with internal LCD display. 505-xx Video 80 × 25 mode 9 × 14 character cell test failed 2. Replace the system board and...
Presario Select 1200 Series Maintenance and Service Guide
Page 25
... Setup and set diskette as Battery is working properly. Solving Display Problems This section lists some common causes and solutions for more than the documented average operating disabled. Turn off the computer. 3. Disconnect the monitor signal cable from the Compaq Diagnostics diskette. Either of the display by using them . Adjust the Contrast of these displays indicates that the monitor is being exposed to external monitor. Computer screen is solved: 1. computer. Press any open...
... Setup and set diskette as Battery is working properly. Solving Display Problems This section lists some common causes and solutions for more than the documented average operating disabled. Turn off the computer. 3. Disconnect the monitor signal cable from the Compaq Diagnostics diskette. Either of the display by using them . Adjust the Contrast of these displays indicates that the monitor is being exposed to external monitor. Computer screen is solved: 1. computer. Press any open...
Presario Select 1200 Series Maintenance and Service Guide
Page 26
... Touch Pad/Pointing Device Problems Problem Cause Solution(s) Touch Pad or mouse does not work . Mouse is not securely Ensure that the power cord is connected to an securely connected to turn on ). Reseat cable. Cursor skips or moves abnormally when using the wrong drive letter. Maintenance & Service Guide Presario 1200 Series Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications...
... Touch Pad/Pointing Device Problems Problem Cause Solution(s) Touch Pad or mouse does not work . Mouse is not securely Ensure that the power cord is connected to an securely connected to turn on ). Reseat cable. Cursor skips or moves abnormally when using the wrong drive letter. Maintenance & Service Guide Presario 1200 Series Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications...
Presario Select 1230 Series Maintenance and Service Guide
Page 17
... Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are available for instruction on removing battery). Your computer will maintain system information and open files. Battery Operating Time Battery operating time is listed below in operating temperature q Type and number of installed PC Cards...
... Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 98 The following power management features are available for instruction on removing battery). Your computer will maintain system information and open files. Battery Operating Time Battery operating time is listed below in operating temperature q Type and number of installed PC Cards...
Presario Select 1230 Series Maintenance and Service Guide
Page 18
... Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Map | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 95 The following power management features are four categories of power management settings: Maximum Power Saving, Maximum Performance, Customized, and Disabled. Computer Setup can be accessed by variables, such as the following: q Power conservation settings q Hardware configuration q Software applications q Installed options...
... Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Map | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Power Management for Windows 95 The following power management features are four categories of power management settings: Maximum Power Saving, Maximum Performance, Customized, and Disabled. Computer Setup can be accessed by variables, such as the following: q Power conservation settings q Hardware configuration q Software applications q Installed options...
Presario Select 1230 Series Maintenance and Service Guide
Page 24
... Utilities. 2. Replace the TouchPad and retest. 2. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Remove the memory module and retest. 2. Replace the system board and retest. Run the Configuration and Diagnostics Video 80 × 25 mode...
... Utilities. 2. Replace the TouchPad and retest. 2. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. Remove the memory module and retest. 2. Replace the system board and retest. Run the Configuration and Diagnostics Video 80 × 25 mode...
Presario Select 1230 Series Maintenance and Service Guide
Page 26
... entire panel. Defective display panel. Turn off the computer. 3. Num Lock function is disabled. Solving Memory Problems Some common causes and solutions for battery pack problems are listed in the following : q Connect the computer to an external power source to 30° C ). card is installed incorrectly, memory expansion card is is required. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications...
... entire panel. Defective display panel. Turn off the computer. 3. Num Lock function is disabled. Solving Memory Problems Some common causes and solutions for battery pack problems are listed in the following : q Connect the computer to an external power source to 30° C ). card is installed incorrectly, memory expansion card is is required. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications...
Presario Select 1230 Series Maintenance and Service Guide
Page 27
... device driver is not supported. Install the Touch Pad/mouse driver in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common causes and solutions for PC Card problems are not installed. Power adapter is properly connected to online. Ensure that the mouse...
... device driver is not supported. Install the Touch Pad/mouse driver in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. Maintenance & Service Guide Presario 1200 Series Models: 1230 and 1232 | Home Page | Notice | Preface | Product Description | Troubleshooting Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications Pin Assignments | Battery Pack Operations Solving PC Card Problems Some common causes and solutions for PC Card problems are not installed. Power adapter is properly connected to online. Ensure that the mouse...