Software Configuration Guide
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... Way We Work, Live, Play, and Learn, and Discover All That's Possible are trademarks of Cisco Systems, Inc.; and certain other company. (0110R) Cisco VG248 Analog Phone Gateway Software Configuration Guide Copyright © 2001-2002, Cisco Systems, Inc. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. Copyright ©...
... Way We Work, Live, Play, and Learn, and Discover All That's Possible are trademarks of Cisco Systems, Inc.; and certain other company. (0110R) Cisco VG248 Analog Phone Gateway Software Configuration Guide Copyright © 2001-2002, Cisco Systems, Inc. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. Copyright ©...
Software Configuration Guide
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... Mail Systems Using SMDI 5-1 Overview 5-2 Choosing a Configuration Option 5-4 Basic Configuration 5-5 Chained Configuration 5-6 Multiplexing Configuration 5-8 Connecting the SMDI Links to the VG248 5-12 Configuring VG248 SMDI Ports in Cisco CallManager 5-13 Configuring Voice Mail Parameters in Cisco CallManager 5-13 Adding the MWI Port to Cisco CallManager 5-14 Cisco VG248 Analog Phone Gateway Software Configuration Guide vi OL-1209-02
... Mail Systems Using SMDI 5-1 Overview 5-2 Choosing a Configuration Option 5-4 Basic Configuration 5-5 Chained Configuration 5-6 Multiplexing Configuration 5-8 Connecting the SMDI Links to the VG248 5-12 Configuring VG248 SMDI Ports in Cisco CallManager 5-13 Configuring Voice Mail Parameters in Cisco CallManager 5-13 Adding the MWI Port to Cisco CallManager 5-14 Cisco VG248 Analog Phone Gateway Software Configuration Guide vi OL-1209-02
Software Configuration Guide
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...Power Supply Faults 6-3 Monitoring Internal Operating Temperature 6-3 Connecting Too Many Phones to the VG248 6-4 Resolving Additional Hardware Errors 6-4 Troubleshooting Software Errors 6-5 Resolving Network and System Errors 6-5 Resolving Analog Errors 6-10 Resolving Cisco CallManager Errors 6-11 Upgrading Software Images 6-13 Upgrading the Main Image 6-13 Upgrading... Status Remotely 6-22 Working with the Event Log 6-22 Identifying a Syslog Server 6-23 Enabling Syslog 6-23 Identifying a Specific Syslog Server 6-23 Cisco VG248 Analog Phone Gateway Software Configuration Guide viii OL-1209-02
...Power Supply Faults 6-3 Monitoring Internal Operating Temperature 6-3 Connecting Too Many Phones to the VG248 6-4 Resolving Additional Hardware Errors 6-4 Troubleshooting Software Errors 6-5 Resolving Network and System Errors 6-5 Resolving Analog Errors 6-10 Resolving Cisco CallManager Errors 6-11 Upgrading Software Images 6-13 Upgrading the Main Image 6-13 Upgrading... Status Remotely 6-22 Working with the Event Log 6-22 Identifying a Syslog Server 6-23 Enabling Syslog 6-23 Identifying a Specific Syslog Server 6-23 Cisco VG248 Analog Phone Gateway Software Configuration Guide viii OL-1209-02
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... configuration. In each of an order, access technical support, and view benefits specific to their relationships with a Cisco product or technology that is degraded. To access Cisco.com, go to the TAC website: http://www.cisco.com/tac P3 and P4 level problems are defined as follows: • P3... assistance on the status of the above cases, use the Cisco TAC website to quickly find answers to your technical issue by using the TAC Case Open tool at the following website: http://www.cisco.com/tac/caseopen OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide xv
... configuration. In each of an order, access technical support, and view benefits specific to their relationships with a Cisco product or technology that is degraded. To access Cisco.com, go to the TAC website: http://www.cisco.com/tac P3 and P4 level problems are defined as follows: • P3... assistance on the status of the above cases, use the Cisco TAC website to quickly find answers to your technical issue by using the TAC Case Open tool at the following website: http://www.cisco.com/tac/caseopen OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide xv
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...See the "Choosing the Call Control Mode" section on the VG248. Understanding How the VG248 Supports Telephony Features Chapter 1 Overview Understanding Voice-Mail Message Indicators The VG248 can disable it to analog phones. Cisco VG248 Analog Phone Gateway Software Configuration Guide 1-4 OL-1209-02 See the "Choosing ...waiting, and you can define or disable them on the phone • Using caller ID mechanism to send information to the specific needs of your analog devices. The supported call control modes include: • Basic • Standard • Feature To understand...
...See the "Choosing the Call Control Mode" section on the VG248. Understanding How the VG248 Supports Telephony Features Chapter 1 Overview Understanding Voice-Mail Message Indicators The VG248 can disable it to analog phones. Cisco VG248 Analog Phone Gateway Software Configuration Guide 1-4 OL-1209-02 See the "Choosing ...waiting, and you can define or disable them on the phone • Using caller ID mechanism to send information to the specific needs of your analog devices. The supported call control modes include: • Basic • Standard • Feature To understand...
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... IP addresses • Authentication failure-when an invalid community string is available only in SNMP v2. • Set-Set a specific value. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 1-11 Understanding Trap Support The VG248 generates the following general traps, as "0, 0". • atTable cannot be written, and it is the basic MIB...
... IP addresses • Authentication failure-when an invalid community string is available only in SNMP v2. • Set-Set a specific value. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 1-11 Understanding Trap Support The VG248 generates the following general traps, as "0, 0". • atTable cannot be written, and it is the basic MIB...
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...specific IP address or host name, you must know its IP address or host name. Using Telnet To access the VG248 through the console RJ-45 port, perform these steps: Cisco VG248 Analog Phone Gateway Software Configuration Guide 2-2 OL-1209-02 If you initially install the device. The VG248...4 Task Description Connect the console terminal to the VG248 when you want to use the console port to connect to See the Cisco VG248 Analog Phone Gateway Hardware the console port. When finished, exit the session. - To access the VG248 from the menus. If no password has been ...
...specific IP address or host name, you must know its IP address or host name. Using Telnet To access the VG248 through the console RJ-45 port, perform these steps: Cisco VG248 Analog Phone Gateway Software Configuration Guide 2-2 OL-1209-02 If you initially install the device. The VG248...4 Task Description Connect the console terminal to the VG248 when you want to use the console port to connect to See the Cisco VG248 Analog Phone Gateway Hardware the console port. When finished, exit the session. - To access the VG248 from the menus. If no password has been ...
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... country in standard mode because those features are using the VG248. It automatically sets country-specific settings, such as if transfer is * and conference is not available, select a country that all incoming calls are using the VG248. Choose Country. Restart the VG248. Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-6 OL-1209-02 If your country is...
... country in standard mode because those features are using the VG248. It automatically sets country-specific settings, such as if transfer is * and conference is not available, select a country that all incoming calls are using the VG248. Choose Country. Restart the VG248. Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-6 OL-1209-02 If your country is...
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...2. The VG248 will then attempt to database. 4. already been 2. User cannot make call. Cisco CallManager refuses Cisco CallManager registration. Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-8 OL-1209-02 User picks up the phone to this with Cisco CallManager. VG248 does not ...User picks up the phone to use for You can enable the first time. VG248 attempts to register in Cisco CallManager manually added and configured in Cisco CallManager 3. specific port that is not registered, user the phone works. register this , and 4....
...2. The VG248 will then attempt to database. 4. already been 2. User cannot make call. Cisco CallManager refuses Cisco CallManager registration. Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-8 OL-1209-02 User picks up the phone to this with Cisco CallManager. VG248 does not ...User picks up the phone to use for You can enable the first time. VG248 attempts to register in Cisco CallManager manually added and configured in Cisco CallManager 3. specific port that is not registered, user the phone works. register this , and 4....
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... Configuring Port Parameters You must configure the VG248 ports using Cisco CallManager. When used in the Cisco CallManager database as 1-10, or 1, 2,3) and apply changes to use . To do this, choose Telephony > Port specific parameters, and then press R on page 4-3 for details. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-9 Then enter a port range...
... Configuring Port Parameters You must configure the VG248 ports using Cisco CallManager. When used in the Cisco CallManager database as 1-10, or 1, 2,3) and apply changes to use . To do this, choose Telephony > Port specific parameters, and then press R on page 4-3 for details. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-9 Then enter a port range...
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... manually enabled the specific port using the Telephony > Port specific parameters menu, or no one has attempted to use a phone connected to this port in Cisco CallManager. Follow these guidelines to configure and press Enter. 3-10 Cisco VG248 Analog Phone Gateway Software Configuration Guide ...OL-1209-02 Choose Port specific parameters. The port cannot be enabled by picking up , the...
... manually enabled the specific port using the Telephony > Port specific parameters menu, or no one has attempted to use a phone connected to this port in Cisco CallManager. Follow these guidelines to configure and press Enter. 3-10 Cisco VG248 Analog Phone Gateway Software Configuration Guide ...OL-1209-02 Choose Port specific parameters. The port cannot be enabled by picking up , the...
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...calls are not using caller ID on Cisco CallManager, then the VG248 does not receive any caller information to configure and press Enter. So, if OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-11 Choose Port specific parameters. Use the arrow keys to ...select the port to pass on a per -port basis. Choose Caller ID. If you can enable caller ID on the VG248, follow these instructions: Step 1...
...calls are not using caller ID on Cisco CallManager, then the VG248 does not receive any caller information to configure and press Enter. So, if OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-11 Choose Port specific parameters. Use the arrow keys to ...select the port to pass on a per -port basis. Choose Caller ID. If you can enable caller ID on the VG248, follow these instructions: Step 1...
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Configuring Port Parameters Chapter 3 Configuring the Telephony Settings on the VG248 you have some analog phones that have MWI lamps on phone • Stutter-plays tones when user picks up the phone • Lamp +... 1 Step 2 Step 3 Step 4 Step 5 Step 6 From the main menu, choose Configure. Or, you can choose to the VG248. If Cisco CallManager is not integrated with an answering machine, leaves a message, and hangs up . 3-12 Cisco VG248 Analog Phone Gateway Software Configuration Guide OL-1209-02 Choose from Cisco CallManager. Choose Port specific parameters. Choose Telephony.
Configuring Port Parameters Chapter 3 Configuring the Telephony Settings on the VG248 you have some analog phones that have MWI lamps on phone • Stutter-plays tones when user picks up the phone • Lamp +... 1 Step 2 Step 3 Step 4 Step 5 Step 6 From the main menu, choose Configure. Or, you can choose to the VG248. If Cisco CallManager is not integrated with an answering machine, leaves a message, and hangs up . 3-12 Cisco VG248 Analog Phone Gateway Software Configuration Guide OL-1209-02 Choose from Cisco CallManager. Choose Port specific parameters. Choose Telephony.
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Choose from -14dB through 0db) OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-13 The country option you set on the VG248 determines the default output gain. Use the arrow keys to select the port to configure and press Enter. Use ... to modify it to account for VG248" section on a per port basis: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 From the main menu, choose Configure. Choose from the available options (ranging from enabled or disabled. Choose Port specific parameters. Choose Port specific parameters. The default setting is based...
Choose from -14dB through 0db) OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 3-13 The country option you set on the VG248 determines the default output gain. Use the arrow keys to select the port to configure and press Enter. Use ... to modify it to account for VG248" section on a per port basis: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 From the main menu, choose Configure. Choose from the available options (ranging from enabled or disabled. Choose Port specific parameters. Choose Port specific parameters. The default setting is based...
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...value you are choosing is -3dB, you might choose +1dB as the delta value. However, you might need to modify it to the VG248. Choose Port specific parameters. For example, if the base value is a delta value and does not reflect the actual gain value. The country option you ...Use the arrow keys to select the port to modify the input gain. For example, if the base value is -2dB overall. 3-14 Cisco VG248 Analog Phone Gateway Software Configuration Guide OL-1209-02 Therefore, the actual gain value for that port is -3dB, you set on page 3-6). The default setting ...
...value you are choosing is -3dB, you might choose +1dB as the delta value. However, you might need to modify it to the VG248. Choose Port specific parameters. For example, if the base value is a delta value and does not reflect the actual gain value. The country option you ...Use the arrow keys to select the port to modify the input gain. For example, if the base value is -2dB overall. 3-14 Cisco VG248 Analog Phone Gateway Software Configuration Guide OL-1209-02 Therefore, the actual gain value for that port is -3dB, you set on page 3-6). The default setting ...
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...Cisco VG248 Analog Phone Gateway Software Configuration Guide 4-1 Refer to the documentation and online help provided with Cisco CallManager for Cisco CallManager: • Overview, page 4-1 • Adding the VG248 to IP phones. Instead, each of the configuration requirements for installation and configuration instructions. CHAP TER 4 Configuring Analog Phones Using Cisco CallManager The VG248 connects to Cisco...using Cisco CallManager, you make to a specific port (such as disabling call waiting or assigning speed dials) apply directly to the analog device connected to Cisco ...
...Cisco VG248 Analog Phone Gateway Software Configuration Guide 4-1 Refer to the documentation and online help provided with Cisco CallManager for Cisco CallManager: • Overview, page 4-1 • Adding the VG248 to IP phones. Instead, each of the configuration requirements for installation and configuration instructions. CHAP TER 4 Configuring Analog Phones Using Cisco CallManager The VG248 connects to Cisco...using Cisco CallManager, you make to a specific port (such as disabling call waiting or assigning speed dials) apply directly to the analog device connected to Cisco ...
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...8226; To add a VG248 port to the Cisco CallManager database. Manually Adding the VG248 If you must add each port as described in the "Configuring the VG248 Analog Ports" section on the VG248 without using Cisco CallManager you want to assign specific directory numbers to the Display...Device. Click Next. • Each port must manually add each phone to Cisco CallManager, a. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 4-3 Keep in your IP telephony network. Choose Cisco VGC Phone from the Phone type menu. To manage these devices using auto-...
...8226; To add a VG248 port to the Cisco CallManager database. Manually Adding the VG248 If you must add each port as described in the "Configuring the VG248 Analog Ports" section on the VG248 without using Cisco CallManager you want to assign specific directory numbers to the Display...Device. Click Next. • Each port must manually add each phone to Cisco CallManager, a. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 4-3 Keep in your IP telephony network. Choose Cisco VGC Phone from the Phone type menu. To manage these devices using auto-...
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...Cisco CallManager. When using the VG248 in Cisco CallManager. However, if you are tips specific to Cisco CallManager, if that this configuration, you must configure; See the "Identifying the Directory Number for Setting MWI on Cisco CallManager" section on page 5-19 for details. • If the VG248... you can use a single VG248 device to connect up to 48 voice channels to its backup Cisco CallManager system, and the SMDI link remains. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 5-5 Note, however, that Cisco CallManager system fails, the SMDI...
...Cisco CallManager. When using the VG248 in Cisco CallManager. However, if you are tips specific to Cisco CallManager, if that this configuration, you must configure; See the "Identifying the Directory Number for Setting MWI on Cisco CallManager" section on page 5-19 for details. • If the VG248... you can use a single VG248 device to connect up to 48 voice channels to its backup Cisco CallManager system, and the SMDI link remains. OL-1209-02 Cisco VG248 Analog Phone Gateway Software Configuration Guide 5-5 Note, however, that Cisco CallManager system fails, the SMDI...
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... for your voice mail integration.The SMDI information is shared and passed between the VG248 devices via the Async ports. Configuration Tips When using multiple VG248 systems, refer to these are tips specific to the chained configuration. Cisco VG248 Analog Phone Gateway Software Configuration Guide 5-6 OL-1209-02 these tips. Refer to the "Configuring SMDI Settings...
... for your voice mail integration.The SMDI information is shared and passed between the VG248 devices via the Async ports. Configuration Tips When using multiple VG248 systems, refer to these are tips specific to the chained configuration. Cisco VG248 Analog Phone Gateway Software Configuration Guide 5-6 OL-1209-02 these tips. Refer to the "Configuring SMDI Settings...
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...IP IP IP 68460 Multiplexing Configuration This method enables you can integrate SMDI with multiple Cisco CallManager systems or another PBX system. these tips. Cisco VG248 Analog Phone Gateway Software Configuration Guide 5-8 OL-1209-02 Refer to the multiplexing configuration. Using the ... Multiple Cisco CallManager clusters (see Figure 5-3) • Legacy PBX system and Cisco CallManager (see Figure 5-4) Configuration Tips When integrating SMDI links from more than one PBX system, refer to these are tips specific to the "Configuring SMDI Settings on the VG248" section...
...IP IP IP 68460 Multiplexing Configuration This method enables you can integrate SMDI with multiple Cisco CallManager systems or another PBX system. these tips. Cisco VG248 Analog Phone Gateway Software Configuration Guide 5-8 OL-1209-02 Refer to the multiplexing configuration. Using the ... Multiple Cisco CallManager clusters (see Figure 5-3) • Legacy PBX system and Cisco CallManager (see Figure 5-4) Configuration Tips When integrating SMDI links from more than one PBX system, refer to these are tips specific to the "Configuring SMDI Settings on the VG248" section...