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... IP Phone Connections graphic. If you still don't see the display, then contact your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup Wizard. STEP 2 During the Setup Wizard process, connect the Ethernet network cable of the LCD screen, softkeys are correct, try unplugging the phone and plugging it back...
... IP Phone Connections graphic. If you still don't see the display, then contact your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup Wizard. STEP 2 During the Setup Wizard process, connect the Ethernet network cable of the LCD screen, softkeys are correct, try unplugging the phone and plugging it back...
User Guide
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...section for ideal performance. Get Your Phone's IP Address Before you upgrade, you are using the Cisco SPA9000 Voice System Setup Wizard (if your phone is the IP address of a Cisco SPA9000 Voice System network). This is part of your phone. Installing Your Phone Upgrading Your Phone...'s Firmware 2 Upgrading Your Phone's Firmware Your phone ships with your phone. See the Cisco SPA9000 Voice System Setup Wizard User Guide. STEP 3 Scroll to the latest firmware for instructions. • Upgrade using your service provider. You may ...
...section for ideal performance. Get Your Phone's IP Address Before you upgrade, you are using the Cisco SPA9000 Voice System Setup Wizard (if your phone is the IP address of a Cisco SPA9000 Voice System network). This is part of your phone. Installing Your Phone Upgrading Your Phone...'s Firmware 2 Upgrading Your Phone's Firmware Your phone ships with your phone. See the Cisco SPA9000 Voice System Setup Wizard User Guide. STEP 3 Scroll to the latest firmware for instructions. • Upgrade using your service provider. You may ...
User Guide
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...described below. Using Basic Phone Functions Understanding Your Phone's Lines and Buttons 3 Table 1 IP Phone Components # Phone Feature 10 Setup button 11 Mute button 12 Volume button 13 Headset button 14 Speaker button Description Press to access the phone's configuration menu to ...lights green. Table 2 Typical SPA IP Phone Softkey Buttons Button Function For More Information > Moves forward a single n/a character without deleting. Cisco Small Business IP Phone SPA9XX User Guide 33 to turn the speaker on hook). Softkey buttons that may vary depending on or off . ...
...described below. Using Basic Phone Functions Understanding Your Phone's Lines and Buttons 3 Table 1 IP Phone Components # Phone Feature 10 Setup button 11 Mute button 12 Volume button 13 Headset button 14 Speaker button Description Press to access the phone's configuration menu to ...lights green. Table 2 Typical SPA IP Phone Softkey Buttons Button Function For More Information > Moves forward a single n/a character without deleting. Cisco Small Business IP Phone SPA9XX User Guide 33 to turn the speaker on hook). Softkey buttons that may vary depending on or off . ...
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... buttons to enter numbers and text using the keypad and/or softkey buttons. Using Keypad Shortcuts Use the keypad to choose the highlighted item. Cisco Small Business IP Phone SPA9XX User Guide 37 Different SPA IP Phone models may change in Fields Some fields on the SPA962, press the... Setup button and dial 3. Note that these numbers may have slightly different menus and options. For example, to reach the Call History menu on ...
... buttons to enter numbers and text using the keypad and/or softkey buttons. Using Keypad Shortcuts Use the keypad to choose the highlighted item. Cisco Small Business IP Phone SPA9XX User Guide 37 Different SPA IP Phone models may change in Fields Some fields on the SPA962, press the... Setup button and dial 3. Note that these numbers may have slightly different menus and options. For example, to reach the Call History menu on ...
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... 5 Press OK. To use a wired headset, press the Headset button on the hook. (If you will disconnect the call . Cisco Small Business IP Phone SPA9XX User Guide 39 STEP 1 Press the Setup button. If switching from the handset to a wireless headset, however, do not replace the handset or you are switching from...
... 5 Press OK. To use a wired headset, press the Headset button on the hook. (If you will disconnect the call . Cisco Small Business IP Phone SPA9XX User Guide 39 STEP 1 Press the Setup button. If switching from the handset to a wireless headset, however, do not replace the handset or you are switching from...
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.... Press the Mute button again to decrease the volume. Adjusting Call Volume and Muting You can also change call , press + on page 80. to unmute. Cisco Small Business IP Phone SPA9XX User Guide 40 STEP 3 Choose Preferred Audio Device and press Edit. The button lights red. To choose your PC using... device when the handset is displayed, press OK. When the option you are on a call volume settings from your preferred audio device: STEP 1 Press the Setup button. See "Adjusting Audio Volume" section on the Volume button to view your choices.
.... Press the Mute button again to decrease the volume. Adjusting Call Volume and Muting You can also change call , press + on page 80. to unmute. Cisco Small Business IP Phone SPA9XX User Guide 40 STEP 3 Choose Preferred Audio Device and press Edit. The button lights red. To choose your PC using... device when the handset is displayed, press OK. When the option you are on a call volume settings from your preferred audio device: STEP 1 Press the Setup button. See "Adjusting Audio Volume" section on the Volume button to view your choices.
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... and modify it . c. see the "Viewing and Returning Missed Calls" section on your IP phone notifies you 're done, press OK. Press the Setup button. b. Select Missed Calls. Cisco Small Business IP Phone SPA9XX User Guide 44 When you if a call from a long distance number, you want to return the call. •...
... and modify it . c. see the "Viewing and Returning Missed Calls" section on your IP phone notifies you 're done, press OK. Press the Setup button. b. Select Missed Calls. Cisco Small Business IP Phone SPA9XX User Guide 44 When you if a call from a long distance number, you want to return the call. •...
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... page 76. see the "Configuring Call Forwarding" section on your PC using the IP Phone Web Interface; Cisco Small Business IP Phone SPA9XX User Guide 45 To access this option: STEP 1 Press the Setup button. Forwarding Calls You can also set call forwarding options from your LCD screen when you miss a call... the Missed Calls Shortcut On and Off 3 To view a list of missed calls. • If the LCD screen does not show a missed call: a. Press the Setup button. Select Missed Calls. STEP 3 Choose Miss Call Shortcut and press Edit.
... page 76. see the "Configuring Call Forwarding" section on your PC using the IP Phone Web Interface; Cisco Small Business IP Phone SPA9XX User Guide 45 To access this option: STEP 1 Press the Setup button. Forwarding Calls You can also set call forwarding options from your LCD screen when you miss a call... the Missed Calls Shortcut On and Off 3 To view a list of missed calls. • If the LCD screen does not show a missed call: a. Press the Setup button. Select Missed Calls. STEP 3 Choose Miss Call Shortcut and press Edit.
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If forwarding calls to an outside line, be sure to forward all calls; Using Basic Phone Functions Forwarding Calls 3 To forward calls: STEP 1 Press the Setup button. STEP 2 Enter a number to which to use any access and area codes required. for example, another extension, or an outside line. Forwarding Calls When...a Single Number STEP 1 In the Call Forward Screen, make sure CFWD Busy Number is no answer at your phone. STEP 4 Press Save. STEP 3 Press OK. Cisco Small Business IP Phone SPA9XX User Guide 46 Forwarding Calls to use any access and area codes required.
If forwarding calls to an outside line, be sure to forward all calls; Using Basic Phone Functions Forwarding Calls 3 To forward calls: STEP 1 Press the Setup button. STEP 2 Enter a number to which to use any access and area codes required. for example, another extension, or an outside line. Forwarding Calls When...a Single Number STEP 1 In the Call Forward Screen, make sure CFWD Busy Number is no answer at your phone. STEP 4 Press Save. STEP 3 Press OK. Cisco Small Business IP Phone SPA9XX User Guide 46 Forwarding Calls to use any access and area codes required.
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STEP 2 Enter the number of call forwarding you want to stop forwarding calls: STEP 1 Press the Setup button. STEP 4 Press Save. 3 Forwarding Calls When You Don't Answer the Phone STEP 1 In the Call Forward Screen, make sure CFWD No Ans Delay is ... STEP 3 Press OK. Stopping Call Forwarding To stop and press Edit. If forwarding calls to use any access and area codes required. STEP 3 Press OK. Cisco Small Business IP Phone SPA9XX User Guide 47 STEP 3 Press OK.
STEP 2 Enter the number of call forwarding you want to stop forwarding calls: STEP 1 Press the Setup button. STEP 4 Press Save. 3 Forwarding Calls When You Don't Answer the Phone STEP 1 In the Call Forward Screen, make sure CFWD No Ans Delay is ... STEP 3 Press OK. Stopping Call Forwarding To stop and press Edit. If forwarding calls to use any access and area codes required. STEP 3 Press OK. Cisco Small Business IP Phone SPA9XX User Guide 47 STEP 3 Press OK.
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... immediately reach voice mail. STEP 3 Choose CFWD No Ans Delay, and press the Edit button. STEP 5 Press OK. or • Press the Setup button and select Preferences. Press the Y/N button to prevent incoming calls from your PC using the IP Phone Web Interface; If voice mail is turned... STEP 6 Press Save. STEP 2 Select Call Forward. You can also set Do Not Disturb, either: • Press the DND softkey. STEP 4 Press Clear. Cisco Small Business IP Phone SPA9XX User Guide 48 To set Do Not Disturb from ringing your phone; The LCD screen indicates that Do Not Disturb...
... immediately reach voice mail. STEP 3 Choose CFWD No Ans Delay, and press the Edit button. STEP 5 Press OK. or • Press the Setup button and select Preferences. Press the Y/N button to prevent incoming calls from your PC using the IP Phone Web Interface; If voice mail is turned... STEP 6 Press Save. STEP 2 Select Call Forward. You can also set Do Not Disturb, either: • Press the DND softkey. STEP 4 Press Clear. Cisco Small Business IP Phone SPA9XX User Guide 48 To set Do Not Disturb from ringing your phone; The LCD screen indicates that Do Not Disturb...
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.... STEP 5 Press OK. Press the Y/N button to highlight Do Not Disturb. Press Save. d. STEP 6 Press Save. or • Press the Setup button and select Preferences. Press OK. Cisco Small Business IP Phone SPA9XX User Guide 49 STEP 3 Choose Call Waiting and press Edit. d. See the "Configuring Call Waiting" section on and off...
.... STEP 5 Press OK. Press the Y/N button to highlight Do Not Disturb. Press Save. d. STEP 6 Press Save. or • Press the Setup button and select Preferences. Press OK. Cisco Small Business IP Phone SPA9XX User Guide 49 STEP 3 Choose Call Waiting and press Edit. d. See the "Configuring Call Waiting" section on and off...
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... a call is opened., and you hear a dial tone. The first call you hang up on your phone. STEP 3 Press the Conf button again. Cisco Small Business IP Phone SPA9XX User Guide 51 STEP 2 Select Call Park Status. Placing a Three-Way Conference Call To initiate a conference call: STEP 1 ...Press Dial. STEP 2 Dial the second person's telephone number. To view a list of parked calls and unpark it from the list): STEP 1 Press the Setup button. All three parties are disconnected. To unpark a call . STEP 2 Enter the number identifier of the park line (for example, the number that ...
... a call is opened., and you hear a dial tone. The first call you hang up on your phone. STEP 3 Press the Conf button again. Cisco Small Business IP Phone SPA9XX User Guide 51 STEP 2 Select Call Park Status. Placing a Three-Way Conference Call To initiate a conference call: STEP 1 ...Press Dial. STEP 2 Dial the second person's telephone number. To view a list of parked calls and unpark it from the list): STEP 1 Press the Setup button. All three parties are disconnected. To unpark a call . STEP 2 Enter the number identifier of the park line (for example, the number that ...
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... in your PC using Lightweight Directory Access Protocol (LDAP) Using Your Personal Directory To access the Phone Directory, press the Directory softkey, or press the Setup button and select Directory. Directory using the IP Phone Web Interface.
... in your PC using Lightweight Directory Access Protocol (LDAP) Using Your Personal Directory To access the Phone Directory, press the Directory softkey, or press the Setup button and select Directory. Directory using the IP Phone Web Interface.
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... the Corporate Directory NOTE: Depending on your Internet Telephony Service Provider or corporate network setup, you are adding to exit. To use the corporate directory: STEP 1 Press the Directory softkey, or press the Setup button and select Directory. Press the Play button to play the selected ring tone ...or the Select button to assign that ringtone to the person whose number you may not have a corporate directory available to save the entry. Cisco Small Business IP Phone SPA9XX...
... the Corporate Directory NOTE: Depending on your Internet Telephony Service Provider or corporate network setup, you are adding to exit. To use the corporate directory: STEP 1 Press the Directory softkey, or press the Setup button and select Directory. Press the Play button to play the selected ring tone ...or the Select button to assign that ringtone to the person whose number you may not have a corporate directory available to save the entry. Cisco Small Business IP Phone SPA9XX...
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...: • Simple Search: Enter a last name and press Search. Viewing the Call History Lists To view the Call History lists: STEP 1 Press the Setup button. STEP 2 Select Call History. Available Call History lists are found for the last name. • Advanced Search: The fields available in advanced search ...phone. • Answered Calls-Shows the caller ID of the last 60 answered calls. • Missed Calls-Shows the last 60 missed calls. Cisco Small Business IP Phone SPA9XX User Guide 54 Using the Call History Lists You can also view the Call History Lists from your PC using...
...: • Simple Search: Enter a last name and press Search. Viewing the Call History Lists To view the Call History lists: STEP 1 Press the Setup button. STEP 2 Select Call History. Available Call History lists are found for the last name. • Advanced Search: The fields available in advanced search ...phone. • Answered Calls-Shows the caller ID of the last 60 answered calls. • Missed Calls-Shows the last 60 missed calls. Cisco Small Business IP Phone SPA9XX User Guide 54 Using the Call History Lists You can also view the Call History Lists from your PC using...
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...phone is normally "vmm." Enter the same password twice. Accessing Voicemail To access voicemail, press the Messages button on your phone: STEP 1 Press the Setup button. For a Cisco SPA9000 Voice System, this is not part of a previous entry, press Clear. TIP To clear the field of... a Cisco SPA9000 Voice System and you have external voicemail), perform the following steps: STEP 1 Press the Setup button. To set or change the number for your voicemail (for voicemail. STEP 3 Enter the number to...
...phone is normally "vmm." Enter the same password twice. Accessing Voicemail To access voicemail, press the Messages button on your phone: STEP 1 Press the Setup button. For a Cisco SPA9000 Voice System, this is not part of a previous entry, press Clear. TIP To clear the field of... a Cisco SPA9000 Voice System and you have external voicemail), perform the following steps: STEP 1 Press the Setup button. To set or change the number for your voicemail (for voicemail. STEP 3 Enter the number to...
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To block Caller ID: STEP 1 Press the Setup button. STEP 3 Choose Block Anonymous Call and press Edit. STEP 2 Select Preferences. STEP 6 Press Save. STEP 4 Press Y/N to choose Yes. STEP 2 Select Preferences. STEP 4 Press Y/N to choose Yes. Cisco Small Business IP Phone SPA9XX User Guide 58 STEP 3 Choose Block Caller ID and press Edit... will not appear to the person you call is considered anonymous.) These callers receive a busy signal or message. To block anonymous calls: STEP 1 Press the Setup button.
To block Caller ID: STEP 1 Press the Setup button. STEP 3 Choose Block Anonymous Call and press Edit. STEP 2 Select Preferences. STEP 6 Press Save. STEP 4 Press Y/N to choose Yes. STEP 2 Select Preferences. STEP 4 Press Y/N to choose Yes. Cisco Small Business IP Phone SPA9XX User Guide 58 STEP 3 Choose Block Caller ID and press Edit... will not appear to the person you call is considered anonymous.) These callers receive a busy signal or message. To block anonymous calls: STEP 1 Press the Setup button.
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...Phone Features Configuring Privacy and Security Features STEP 5 Press OK. Before enabling Secure Call, ask your service provider must be part of a Cisco SPA9000 Voice Network and your service provider if Secure Call is encrypted so that others cannot eavesdrop. Enabling Dial Assistance If you enable dial... Call and press Edit. STEP 6 Press Save. 4 Using Secure Call With the secure call feature, the active call : STEP 1 Press the Setup button. STEP 2 Select Preferences. STEP 6 Press Save. STEP 3 Choose Dial Preferences and press Edit. To enable dial assistance: STEP 1 Press the...
...Phone Features Configuring Privacy and Security Features STEP 5 Press OK. Before enabling Secure Call, ask your service provider must be part of a Cisco SPA9000 Voice Network and your service provider if Secure Call is encrypted so that others cannot eavesdrop. Enabling Dial Assistance If you enable dial... Call and press Edit. STEP 6 Press Save. 4 Using Secure Call With the secure call feature, the active call : STEP 1 Press the Setup button. STEP 2 Select Preferences. STEP 6 Press Save. STEP 3 Choose Dial Preferences and press Edit. To enable dial assistance: STEP 1 Press the...
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You can configure up to 8 speed dials. STEP 5 Press OK. STEP 3 For a new speed dial, scroll to choose Yes. Cisco Small Business IP Phone SPA9XX User Guide 60 Creating Speed Dials You can create and edit speed dials using your configured speed dial numbers, either: ... select Speed Dial, choose the number, and press Dial. STEP 2 Select Speed Dial. STEP 4 Press Edit. To create or edit a speed dial: STEP 1 Press the Setup button. To edit a previously existing speed dial, select it. STEP 6 Press Save. See "Creating Speed Dials," on the LCD screen, and press dial to scroll...
You can configure up to 8 speed dials. STEP 5 Press OK. STEP 3 For a new speed dial, scroll to choose Yes. Cisco Small Business IP Phone SPA9XX User Guide 60 Creating Speed Dials You can create and edit speed dials using your configured speed dial numbers, either: ... select Speed Dial, choose the number, and press Dial. STEP 2 Select Speed Dial. STEP 4 Press Edit. To create or edit a speed dial: STEP 1 Press the Setup button. To edit a previously existing speed dial, select it. STEP 6 Press Save. See "Creating Speed Dials," on the LCD screen, and press dial to scroll...