Administration Guide
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... 74 Managing the Line Selection for Outbound Calls 78 Line Availability 78 Configuring a Call Routing Rule 79 Entering a Call Routing Rule 81 Managing Caller ID Settings for Outgoing Calls 82 Call Forwarding Support on SPA9000 82 Call Transfer Support on SPA9000 84 Call Forward Bridge Mode 84 Call Transfer Bridge Mode 84 Managing Inbound Calls with...
... 74 Managing the Line Selection for Outbound Calls 78 Line Availability 78 Configuring a Call Routing Rule 79 Entering a Call Routing Rule 81 Managing Caller ID Settings for Outgoing Calls 82 Call Forwarding Support on SPA9000 82 Call Transfer Support on SPA9000 84 Call Forward Bridge Mode 84 Call Transfer Bridge Mode 84 Managing Inbound Calls with...
Administration Guide
Page 80
...the group membership of the station and the Call Routing Rule for the line interface. This feature can configure the settings to route calls through particular lines, based on page 63. • The Dial Plan for an outgoing call , the SPA9000 chooses a line based on page 66. See ... destination, or the corporate identity that you want to take more calls. See"Configuring a Call Routing Rule," on page 81 Line Availability The SPA9000 considers a line to be used whether the SPA9000 line interface is functioning. This section includes the following conditions are met: • The line is...
...the group membership of the station and the Call Routing Rule for the line interface. This feature can configure the settings to route calls through particular lines, based on page 63. • The Dial Plan for an outgoing call , the SPA9000 chooses a line based on page 66. See ... destination, or the corporate identity that you want to take more calls. See"Configuring a Call Routing Rule," on page 81 Line Availability The SPA9000 considers a line to be used whether the SPA9000 line interface is functioning. This section includes the following conditions are met: • The line is...
Administration Guide
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... the specified lines • Other elements: • Enclose the entire call routing rule. SPA9000 Voice System Administration Guide 79 SYNTAX: ( number-pattern | number-pattern | number-pattern | number-pattern ) • L: A signifier for "Line" • w, x, ...9xx.) Any line interface can be used for Outbound Calls 4 Configuring a Call Routing Rule A Call Routing Rule is configured for a SPA400. • number-pattern: The dialed sequence that can be used to transmit a dialed number. The SPA9000 chooses an available line from the list, proceeding in parentheses. • Use ...
... the specified lines • Other elements: • Enclose the entire call routing rule. SPA9000 Voice System Administration Guide 79 SYNTAX: ( number-pattern | number-pattern | number-pattern | number-pattern ) • L: A signifier for "Line" • w, x, ...9xx.) Any line interface can be used for Outbound Calls 4 Configuring a Call Routing Rule A Call Routing Rule is configured for a SPA400. • number-pattern: The dialed sequence that can be used to transmit a dialed number. The SPA9000 chooses an available line from the list, proceeding in parentheses. • Use ...
Administration Guide
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... it is available, then the call fails. • Specifying a hunt order for FXO lines on Line 3 can be used for a SPA400. SPA9000 Voice System Administration Guide 80 If it is to use Line 4, port 1. Line 4 can be used if the sequence starts with 9 and includes... and 1-800 numbers EXAMPLE: (9xx. | 011852xx. | 1800xxxxxxx) This example has three parts: • 9xx. The preference is unavailable, then the call routing rule is effective if users understand that 9 is the steering digit for long distance (with Line 1 configured for the ITSP and its inexpensive long distance service...
... it is available, then the call fails. • Specifying a hunt order for FXO lines on Line 3 can be used for a SPA400. SPA9000 Voice System Administration Guide 80 If it is to use Line 4, port 1. Line 4 can be used if the sequence starts with 9 and includes... and 1-800 numbers EXAMPLE: (9xx. | 011852xx. | 1800xxxxxxx) This example has three parts: • 9xx. The preference is unavailable, then the call routing rule is effective if users understand that 9 is the steering digit for long distance (with Line 1 configured for the ITSP and its inexpensive long distance service...
Administration Guide
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.... Click Admin Login and then click Advanced. STEP 2 Click Voice tab > SIP. SPA9000 Voice System Administration Guide 81 STEP 6 To verify your progress, place a call routing rule. Entering a Call Routing Rule Use the following number patterns is dialed: • The user dials a number that ...you want to the PBX Parameters section. STEP 4 In the Call Routing Rule field, enter the rule that starts with 51, followed by any...
.... Click Admin Login and then click Advanced. STEP 2 Click Voice tab > SIP. SPA9000 Voice System Administration Guide 81 STEP 6 To verify your progress, place a call routing rule. Entering a Call Routing Rule Use the following number patterns is dialed: • The user dials a number that ...you want to the PBX Parameters section. STEP 4 In the Call Routing Rule field, enter the rule that starts with 51, followed by any...
Administration Guide
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...2 is configured for each line interface. SPA9000 Voice System Administration Guide 85 This automated system answers inbound calls by using a Contact List. You specify the Contact List for a SPA400 that asks the caller to enter the desired extension. Routing an Inbound Call to a Receptionist or ... or Client Stations," on page 85 • "Example Contact List Rules," on page 86 • "Entering a Contact List Rule," on page 91 Routing an Inbound Call to the Auto Attendant By default, all inbound calls are routed to the Contact List that is specified on the Voice > Line ...
...2 is configured for each line interface. SPA9000 Voice System Administration Guide 85 This automated system answers inbound calls by using a Contact List. You specify the Contact List for a SPA400 that asks the caller to enter the desired extension. Routing an Inbound Call to a Receptionist or ... or Client Stations," on page 85 • "Example Contact List Rules," on page 86 • "Entering a Contact List Rule," on page 91 Routing an Inbound Call to the Auto Attendant By default, all inbound calls are routed to the Contact List that is specified on the Voice > Line ...
Administration Guide
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... of extension numbers may include * to route incoming calls. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with the Contact List 4 Example Contact List Rules The following examples show rules that voice mail is used in the Contact List (SPA9000 Voice > Line N page > Subscriber Information section). • Routing calls to a receptionist EXAMPLE: 100 An...
... of extension numbers may include * to route incoming calls. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with the Contact List 4 Example Contact List Rules The following examples show rules that voice mail is used in the Contact List (SPA9000 Voice > Line N page > Subscriber Information section). • Routing calls to a receptionist EXAMPLE: 100 An...
Administration Guide
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..., the call is 20 seconds. • Routing a call to 408-555-0123 causes station 5000 to the voice mail server on page 92. The default value is forwarded to calls on the selected line interface. NOTE A hunt rule in the contact list applies only to the ...see "Managing Inbound Calls with a hunt rule EXAMPLE: 530?,hunt=ra;10;2,cfwd=vm25404 An incoming call is located below the Contact List field. SPA9000 Voice System Administration Guide 87 The default value is chosen randomly (ra). Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with a main...
..., the call is 20 seconds. • Routing a call to 408-555-0123 causes station 5000 to the voice mail server on page 92. The default value is forwarded to calls on the selected line interface. NOTE A hunt rule in the contact list applies only to the ...see "Managing Inbound Calls with a hunt rule EXAMPLE: 530?,hunt=ra;10;2,cfwd=vm25404 An incoming call is located below the Contact List field. SPA9000 Voice System Administration Guide 87 The default value is chosen randomly (ra). Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with a main...
Administration Guide
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...EXAMPLE Contact List Rule: 4089993000:aa|4089993001:3001|4089993002:3002|...|4089993009:3 009 An incoming call to the main number is answered by the Auto-Attendant, while calls to didn. The Contact List is set to the other nine DID numbers are embedded in the SPA9000 Voice System, without... in the TO header with the configuration you need to dial directly any phone extension in the INVITE message. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with the Contact List 4 EXAMPLE SIP Header 1: INVITE sip:[email protected] SIP/2.0 To: Alternatively, the DID ...
...EXAMPLE Contact List Rule: 4089993000:aa|4089993001:3001|4089993002:3002|...|4089993009:3 009 An incoming call to the main number is answered by the Auto-Attendant, while calls to didn. The Contact List is set to the other nine DID numbers are embedded in the SPA9000 Voice System, without... in the TO header with the configuration you need to dial directly any phone extension in the INVITE message. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with the Contact List 4 EXAMPLE SIP Header 1: INVITE sip:[email protected] SIP/2.0 To: Alternatively, the DID ...
Administration Guide
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...Routing Behavior Managing Inbound Calls with Advanced settings. STEP 2 Click Voice tab > Line N, where N represents the line interface number. SPA9000 Voice > Line: Subscriber Information STEP 4 Enter the desired rules in the Contact List field. STEP 3 Scroll down to enter a contact list rule. STEP 5 If you intended. The SPA9000 reboots. SPA9000... Click Submit All Changes. STEP 1 Connect to the SPA9000 administration web server, and choose Admin access with the Contact List 4 Entering a Contact List Rule Use the following procedure to the Subscriber Information section. ...
...Routing Behavior Managing Inbound Calls with Advanced settings. STEP 2 Click Voice tab > Line N, where N represents the line interface number. SPA9000 Voice > Line: Subscriber Information STEP 4 Enter the desired rules in the Contact List field. STEP 3 Scroll down to enter a contact list rule. STEP 5 If you intended. The SPA9000 reboots. SPA9000... Click Submit All Changes. STEP 1 Connect to the SPA9000 administration web server, and choose Admin access with the Contact List 4 Entering a Contact List Rule Use the following procedure to the Subscriber Information section. ...
Administration Guide
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...hunt group can answer and manage the call. There are two types of hunt rules: • Global Hunt Rule: The hunt rule applies to a particular line interface. Enter this type of hunt rule on the SIP page > PBX Parameters section, the call establishes a private ... rings multiple lines simultaneously but only one extension for the purpose of managing inbound calls. SPA9000 Voice System Administration Guide 92 instead, the call . Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 Managing Inbound Calls with Shared Line Appearances," ...
...hunt group can answer and manage the call. There are two types of hunt rules: • Global Hunt Rule: The hunt rule applies to a particular line interface. Enter this type of hunt rule on the SIP page > PBX Parameters section, the call establishes a private ... rings multiple lines simultaneously but only one extension for the purpose of managing inbound calls. SPA9000 Voice System Administration Guide 92 instead, the call . Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 Managing Inbound Calls with Shared Line Appearances," ...
Administration Guide
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... in the previous hunt, and hunting starts with Hunt Groups 4 Syntax for Hunt Rules • Global Hunt Rule (SIP page > PBX Parameters section > Hunt Groups field) SYNTAX: extension:[name...tried. - The system randomly chooses a station from the list. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with the next station in the Corporate Directory • station: The ... the hunt proceeds through the stations in the following format: hunt=algo;interval;max - SPA9000 Voice System Administration Guide 93 interval: The number of the list. algo: The hunt...
... in the previous hunt, and hunting starts with Hunt Groups 4 Syntax for Hunt Rules • Global Hunt Rule (SIP page > PBX Parameters section > Hunt Groups field) SYNTAX: extension:[name...tried. - The system randomly chooses a station from the list. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with the next station in the Corporate Directory • station: The ... the hunt proceeds through the stations in the following format: hunt=algo;interval;max - SPA9000 Voice System Administration Guide 93 interval: The number of the list. algo: The hunt...
Administration Guide
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...duration has been met, the call forward settings for Hunt Rules • Contacting a group of stations simultaneously Global Rule: 500:name="Sales",101,102,103,hunt=al Line-Specific Rule: 101,102,103,hunt=al For the global rule, this hunt group is assigned an extension number (500...hunt group to hunt. - Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 - If max is forwarded to cycle through the hunt group. SPA9000 Voice System Administration Guide 94 For both examples, the rule includes three stations (101,102,103). max: The ...
...duration has been met, the call forward settings for Hunt Rules • Contacting a group of stations simultaneously Global Rule: 500:name="Sales",101,102,103,hunt=al Line-Specific Rule: 101,102,103,hunt=al For the global rule, this hunt group is assigned an extension number (500...hunt group to hunt. - Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 - If max is forwarded to cycle through the hunt group. SPA9000 Voice System Administration Guide 94 For both examples, the rule includes three stations (101,102,103). max: The ...
Administration Guide
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...mail service (1,cfwd=vm2100). SPA9000 Voice System Administration Guide 95 Every new call is configured for station 100, where Line 2 is forwarded to all stations that begin with the number 1. • Creating multiple hunt groups with the pipe character Global Rule: 500:name="TechSupport",101,...al | 2*,hunt=al Two hunt groups are created. One hunt rule applies to specify a range of station numbers Global Rule: 500:name="TechSupport",1*,hunt=al Line-Specific Rule: 1*,hunt=al In this example, the * symbol is routed to station 100. Each phone rings for 30 seconds (30). Each...
...mail service (1,cfwd=vm2100). SPA9000 Voice System Administration Guide 95 Every new call is configured for station 100, where Line 2 is forwarded to all stations that begin with the number 1. • Creating multiple hunt groups with the pipe character Global Rule: 500:name="TechSupport",101,...al | 2*,hunt=al Two hunt groups are created. One hunt rule applies to specify a range of station numbers Global Rule: 500:name="TechSupport",1*,hunt=al Line-Specific Rule: 1*,hunt=al In this example, the * symbol is routed to station 100. Each phone rings for 30 seconds (30). Each...
Administration Guide
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... (45;). Find the Contact List field. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 • Resuming from a previous hunt with the Contact List, page 85. After a total of the SPA9000. NOTE For information about creating a hunt rule within a Contact list, see Managing Inbound Calls with call forwarding to...
... (45;). Find the Contact List field. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 • Resuming from a previous hunt with the Contact List, page 85. After a total of the SPA9000. NOTE For information about creating a hunt rule within a Contact list, see Managing Inbound Calls with call forwarding to...
Administration Guide
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SPA9000 Voice System Administration Guide 97 Verify that is routed according to the phone number that the call to the specified settings. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 STEP 5 To verify the settings: • Global Rule: Place a call to the new hunt group by entering the extension number or by using the Corporate Directory to select the group name and dial the group. • Line-Specific Rule: From an external phone, such as a cellular phone, place a call is associated with the line interface.
SPA9000 Voice System Administration Guide 97 Verify that is routed according to the phone number that the call to the specified settings. Configuring Phone Lines and Calling Routing Behavior Managing Inbound Calls with Hunt Groups 4 STEP 5 To verify the settings: • Global Rule: Place a call to the new hunt group by entering the extension number or by using the Corporate Directory to select the group name and dial the group. • Line-Specific Rule: From an external phone, such as a cellular phone, place a call is associated with the line interface.
Administration Guide
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... is considered to belong to that group. If the User ID matches more numbers. The dial plan is assumed. SPA9000 Field Reference Voice tab B Call Routing Rule Call Park MOH Server Call Park DLG Refresh Intvl Default Group Line Group 1/2/3/4 User ID Special dial plan that determines... which case the parked caller hears the internal music file. For example: Default: (9xx.) The default call routing rule specifies that any digit pattern (see on the target public number. Default: blank (includes all client stations) SPA9000 Voice System Administration Guide 214
... is considered to belong to that group. If the User ID matches more numbers. The dial plan is assumed. SPA9000 Field Reference Voice tab B Call Routing Rule Call Park MOH Server Call Park DLG Refresh Intvl Default Group Line Group 1/2/3/4 User ID Special dial plan that determines... which case the parked caller hears the internal music file. For example: Default: (9xx.) The default call routing rule specifies that any digit pattern (see on the target public number. Default: blank (includes all client stations) SPA9000 Voice System Administration Guide 214
Installation Guide
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... 4). Configure the call . for the voice mail server, as described below. Click Voice tab > SIP. 3. Edit the Call Routing Rule to include a code for example 9. NOTE: The default string is: (9xx.) SYNTAX: (digitsxx.| digitsxx.| digitsxx.| digitsxx.) ...SPA9000 web configuration utility. Backupline: The line interface number of the PSTN/ISDN line that is used to select the corresponding line; It is assumed and recommended that ITSP connection is configured always on Line 1, whereas Line 2, Line 3, and Line 4 can choose the line for an outbound call routing rules...
... 4). Configure the call . for the voice mail server, as described below. Click Voice tab > SIP. 3. Edit the Call Routing Rule to include a code for example 9. NOTE: The default string is: (9xx.) SYNTAX: (digitsxx.| digitsxx.| digitsxx.| digitsxx.) ...SPA9000 web configuration utility. Backupline: The line interface number of the PSTN/ISDN line that is used to select the corresponding line; It is assumed and recommended that ITSP connection is configured always on Line 1, whereas Line 2, Line 3, and Line 4 can choose the line for an outbound call routing rules...
Installation Guide
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... and confirm that the specified line was used as backup of the Line 1 dial plan. Call Routing Rule: (9xx.) Line 1 Dial Plan: (xx.) Example 2: A user presses 9 to access Line 1 and presses 8 to access Line 2. Call Routing Rule: (9xx.|8xx.) Line 1 Dial Plan: (xx.) Line 2 Dial Plan: (xx.) Example 3:... one Line connected, then include the steering digit as is only one line connected, then include the steering digits in the following steps: a. Call Routing Rule: (9xx.|8xx.) Line 1 Dial Plan: (xx.) Line 2 Dial Plan: (xx.| xx.) 5. For example, if the system is connected ...
... and confirm that the specified line was used as backup of the Line 1 dial plan. Call Routing Rule: (9xx.) Line 1 Dial Plan: (xx.) Example 2: A user presses 9 to access Line 1 and presses 8 to access Line 2. Call Routing Rule: (9xx.|8xx.) Line 1 Dial Plan: (xx.) Line 2 Dial Plan: (xx.) Example 3:... one Line connected, then include the steering digit as is only one line connected, then include the steering digits in the following steps: a. Call Routing Rule: (9xx.|8xx.) Line 1 Dial Plan: (xx.) Line 2 Dial Plan: (xx.| xx.) 5. For example, if the system is connected ...
Installation Guide
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...Dial plan: (xx.) Line 2 Dial plan: (xx.) Line 3 Dial plan: (xx.) Linksys Voice System Installation and Configuration Guide 63 Call Routing Rule: (9xx.| 8xx.) Phone dial plan (US): ([89],[3469]11S0|[89],[2-9] xxxxxx|[89],[2-9]xxxxxxxxxS0|[89],1[2-9]xxxxxxxxxS0|[89],011xx.| [89],xx.|[1-8]xx) Line ...to the PSTN line. In addition, in this example mobile numbers start with exception of mobile numbers (in case of Line 1). Call Routing Rule: (9xx.) Phone dial plan (US): (9,[3469]11S0|9,[2-9]xxxxxx|9,[2-9] xxxxxxxxxS0|9,1[2-9]xxxxxxxxxS0|9,011xx.|9,xx.|[1-8]xx) Line 1 Dial plan: (xx.) ...
...Dial plan: (xx.) Line 2 Dial plan: (xx.) Line 3 Dial plan: (xx.) Linksys Voice System Installation and Configuration Guide 63 Call Routing Rule: (9xx.| 8xx.) Phone dial plan (US): ([89],[3469]11S0|[89],[2-9] xxxxxx|[89],[2-9]xxxxxxxxxS0|[89],1[2-9]xxxxxxxxxS0|[89],011xx.| [89],xx.|[1-8]xx) Line ...to the PSTN line. In addition, in this example mobile numbers start with exception of mobile numbers (in case of Line 1). Call Routing Rule: (9xx.) Phone dial plan (US): (9,[3469]11S0|9,[2-9]xxxxxx|9,[2-9] xxxxxxxxxS0|9,1[2-9]xxxxxxxxxS0|9,011xx.|9,xx.|[1-8]xx) Line 1 Dial plan: (xx.) ...