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CONTENTS Preface i General Description i Audience and Scope i What's New ii Prerequisites viii Document Organization ix Related Documents x Obtaining Documentation and Submitting a Service Request xii Using the Cisco TelePresence System Administration Interface 1-1 Contents 1-1 Overview 1-1 System Status 1-2 System Status Window 1-2 Device Status Indicators 1-3 Cisco Unified Communications Manager Status ... 1-10 Device Information 2-1 Contents 2-1 Accessing the Device Information Window 2-1 Device Information Fields 2-3 OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide i
CONTENTS Preface i General Description i Audience and Scope i What's New ii Prerequisites viii Document Organization ix Related Documents x Obtaining Documentation and Submitting a Service Request xii Using the Cisco TelePresence System Administration Interface 1-1 Contents 1-1 Overview 1-1 System Status 1-2 System Status Window 1-2 Device Status Indicators 1-3 Cisco Unified Communications Manager Status ... 1-10 Device Information 2-1 Contents 2-1 Accessing the Device Information Window 2-1 Device Information Fields 2-3 OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide i
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... • Related Documents, page x • Obtaining Documentation and Submitting a Service Request, page xii General Description The Cisco TelePresence System (CTS) Administration Software provides the means through which CTS and peripheral devices are initially configured, maintained, and monitored. Audience and Scope The Cisco TelePresence System Release 1.6 Administration Guide is directed to administrators who will use the...
... • Related Documents, page x • Obtaining Documentation and Submitting a Service Request, page xii General Description The Cisco TelePresence System (CTS) Administration Software provides the means through which CTS and peripheral devices are initially configured, maintained, and monitored. Audience and Scope The Cisco TelePresence System Release 1.6 Administration Guide is directed to administrators who will use the...
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... for CTS 3000 and CTS 3200 Systems Type Upgrade Guide Cisco TelePresence System 3010 Assembly, Use Install and Upgrade & Care, and Field-Replaceable Unit Guide Guide Cisco TelePresence System 3210 Assembly, Use Install and Upgrade & Care, and Field-Replaceable Unit Guide Guide Description Upgrades hardware in the Product Specific Configuration Layout section for your CTS 3010 or CTS 3210...
... for CTS 3000 and CTS 3200 Systems Type Upgrade Guide Cisco TelePresence System 3010 Assembly, Use Install and Upgrade & Care, and Field-Replaceable Unit Guide Guide Cisco TelePresence System 3210 Assembly, Use Install and Upgrade & Care, and Field-Replaceable Unit Guide Guide Description Upgrades hardware in the Product Specific Configuration Layout section for your CTS 3010 or CTS 3210...
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...When connection quality reaches the poor state, the call connection status network bars. Chapter 1 Using the Cisco TelePresence System Administration Interface System Status Call Connection Status Network Bars The CTS software monitors the receiving video quality, and a set of network bars is displayed on the main...Status Bars Status Bars Five Bars-Lowest Resolution of Received HD Streams-1080p Four Bars-Lowest Resolution of Received HD Streams-720p Description Describes the lowest resolution of all received HD streams and the highest percentage of packet loss of all received HD streams, ...
...When connection quality reaches the poor state, the call connection status network bars. Chapter 1 Using the Cisco TelePresence System Administration Interface System Status Call Connection Status Network Bars The CTS software monitors the receiving video quality, and a set of network bars is displayed on the main...Status Bars Status Bars Five Bars-Lowest Resolution of Received HD Streams-1080p Four Bars-Lowest Resolution of Received HD Streams-720p Description Describes the lowest resolution of all received HD streams and the highest percentage of packet loss of all received HD streams, ...
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...Guide 1-6 OL-13676-05 Navigation Chapter 1 Using the Cisco TelePresence System Administration Interface Table 1 Call Connection Network Status Bars Status Bars Two Bars-Highest Percentage Packet Loss Above 1% Warning Threshold Description One Bar-Highest Percentage Packet Loss Above 10% Error ...Threshold Navigation In the navigation pane at the left side of the Cisco TelePresence System Administration window, the Configuration, Troubleshooting, and...
...Guide 1-6 OL-13676-05 Navigation Chapter 1 Using the Cisco TelePresence System Administration Interface Table 1 Call Connection Network Status Bars Status Bars Two Bars-Highest Percentage Packet Loss Above 1% Warning Threshold Description One Bar-Highest Percentage Packet Loss Above 10% Error ...Threshold Navigation In the navigation pane at the left side of the Cisco TelePresence System Administration window, the Configuration, Troubleshooting, and...
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Note The Cisco TelePresence System device type must be specifically selected before you can upgrade to new CTS Software releases. Chapter 2 Device Information Figure 2-2 Device Information Screen Device Information Fields Step 2 View the information in the following sections within the... Fields The Device Information area contains details about the settings that were configured in the Device Information fields. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-3 The information in Table 2-1 describes setting descriptions in the CTS and the Cisco Unified CM.
Note The Cisco TelePresence System device type must be specifically selected before you can upgrade to new CTS Software releases. Chapter 2 Device Information Figure 2-2 Device Information Screen Device Information Fields Step 2 View the information in the following sections within the... Fields The Device Information area contains details about the settings that were configured in the Device Information fields. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-3 The information in Table 2-1 describes setting descriptions in the CTS and the Cisco Unified CM.
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...Phone IP Address IP Phone Software Version Setting or Description Cisco TelePresence System model can be one of the following: • CTS 500 • CTS 1000 • CTS 1100 • CTS 1300 • CTS 3000 • CTS 3010 • CTS 3200 • CTS 3210 Indicates the number of high-definition displays for... the IP phone as defined in Cisco Unified CM. Host name of the ...
...Phone IP Address IP Phone Software Version Setting or Description Cisco TelePresence System model can be one of the following: • CTS 500 • CTS 1000 • CTS 1100 • CTS 1300 • CTS 3000 • CTS 3010 • CTS 3200 • CTS 3210 Indicates the number of high-definition displays for... the IP phone as defined in Cisco Unified CM. Host name of the ...
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... the software. Table 2-2 describes the hardware and software versions information fields. Indicates whether this is also displayed. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-5 Detailed information is displayed per codec: • One codec-For systems with one codec...Software Information Fields Field or Button Unit Hardware Version Slot 1 Image Slot 2 Image Factory Image Setting or Description For Cisco TelePresence Systems with an asterisk "*") indicates which software image is collected from the hardware and software versions currently loaded...
... the software. Table 2-2 describes the hardware and software versions information fields. Indicates whether this is also displayed. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-5 Detailed information is displayed per codec: • One codec-For systems with one codec...Software Information Fields Field or Button Unit Hardware Version Slot 1 Image Slot 2 Image Factory Image Setting or Description For Cisco TelePresence Systems with an asterisk "*") indicates which software image is collected from the hardware and software versions currently loaded...
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... Fields Field or Button UDI_Hardware_Ver UDI_Serial UDI_PID System_Up_Time OS_Ver OS_BuildTime UBOOT_Ver CF_Model Camera_PID Camera_Hardware Camera_Firmware_Ver Setting or Description Unique device identifier hardware version number. Amount of the operating system. Detailed information is displayed per codec...close the window. Detailed System Information Information provided in the System Information Details window is also used by Cisco technical support personnel to assist in troubleshooting your system. Unique device identifier serial number. System Information Details ...
... Fields Field or Button UDI_Hardware_Ver UDI_Serial UDI_PID System_Up_Time OS_Ver OS_BuildTime UBOOT_Ver CF_Model Camera_PID Camera_Hardware Camera_Firmware_Ver Setting or Description Unique device identifier hardware version number. Amount of the operating system. Detailed information is displayed per codec...close the window. Detailed System Information Information provided in the System Information Details window is also used by Cisco technical support personnel to assist in troubleshooting your system. Unique device identifier serial number. System Information Details ...
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... AuxTx_DevID AuxTx_Rev OSD_DEVICE1_BuildTime OSD_DEVICE5_BuildTime VCODEC_encoder_Card_Ver VCODEC_decoder_Card_Ver Audio_Hardware_Ver Audio_CPLD_Ver Audio_DSP_BuildID Audio_Base_BoardID Audio_Base_Board_FAB_Ver Audio_Base_Board_FW_Ver Setting or Description Camera hardware version number.1 Time at which the camera firmware version was built. BootCode... version number.2 Document camera model number.2 Serial number of the audio (base) board OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-7 Auxiliary camera (document camera or VGA input device) revision number....
... AuxTx_DevID AuxTx_Rev OSD_DEVICE1_BuildTime OSD_DEVICE5_BuildTime VCODEC_encoder_Card_Ver VCODEC_decoder_Card_Ver Audio_Hardware_Ver Audio_CPLD_Ver Audio_DSP_BuildID Audio_Base_BoardID Audio_Base_Board_FAB_Ver Audio_Base_Board_FW_Ver Setting or Description Camera hardware version number.1 Time at which the camera firmware version was built. BootCode... version number.2 Document camera model number.2 Serial number of the audio (base) board OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-7 Auxiliary camera (document camera or VGA input device) revision number....
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...or Button Setting or Description Audio_Extension_UnitID Type of the audio extension board. Audio_Clock_Source Audio_PCB_S/N Clock source syncing the audio and video streams. CTS 500 and CTS 1300 only. Audio_PCB_P/N CTS 500 and CTS 1300 only. Audio_PCB_Rev CTS 500 and CTS 1300 only. Aux Control... Unit_UDI_Pid Auxiliary control unit unique device identifier product identification number. Cisco recommends that PCB. See the...
...or Button Setting or Description Audio_Extension_UnitID Type of the audio extension board. Audio_Clock_Source Audio_PCB_S/N Clock source syncing the audio and video streams. CTS 500 and CTS 1300 only. Audio_PCB_P/N CTS 500 and CTS 1300 only. Audio_PCB_Rev CTS 500 and CTS 1300 only. Aux Control... Unit_UDI_Pid Auxiliary control unit unique device identifier product identification number. Cisco recommends that PCB. See the...
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CTS displays a red X next to the Device Information window and clicking the magnifying glass icon in the upper right corner of the Status pane, which is ... codec-For systems that are not operational or in the lower left corner of the magnifying glass icon and the Status pane. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-9 Tip You can also view this window by returning to devices that include a presentation codec, hardware and software information for...
CTS displays a red X next to the Device Information window and clicking the magnifying glass icon in the upper right corner of the Status pane, which is ... codec-For systems that are not operational or in the lower left corner of the magnifying glass icon and the Status pane. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-9 Tip You can also view this window by returning to devices that include a presentation codec, hardware and software information for...
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... Connection • Power Status • Cisco Unified CM Configuration • Status • Lamp Age (hours) Note Lamp age is 2000 hours; Chapter 2 Device Information System Information Details Table 2-4 Detailed Status Information Fields Field Peripheral Status Setting or Description Cameras • Video Cable Connection • Ethernet Connection Note CTS 1300 displays information for the...
... Connection • Power Status • Cisco Unified CM Configuration • Status • Lamp Age (hours) Note Lamp age is 2000 hours; Chapter 2 Device Information System Information Details Table 2-4 Detailed Status Information Fields Field Peripheral Status Setting or Description Cameras • Video Cable Connection • Ethernet Connection Note CTS 1300 displays information for the...
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... 2 Device Information Table 2-4 Detailed Status Information Fields (continued) Field Setting or Description System Status • Cisco Unified CM • In a call • Audio/Video Expansion Box • Auxiliary Control Unit Presentation Codec • Cisco Unified CM Configuration • Status Note Further status information is located in the Time...-Not Expected / Not Connected. • Green Check Mark-Connected. • Question Mark-Not Expected / Not Connected. • Red X-Not connected. 2-12 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05
... 2 Device Information Table 2-4 Detailed Status Information Fields (continued) Field Setting or Description System Status • Cisco Unified CM • In a call • Audio/Video Expansion Box • Auxiliary Control Unit Presentation Codec • Cisco Unified CM Configuration • Status Note Further status information is located in the Time...-Not Expected / Not Connected. • Green Check Mark-Connected. • Question Mark-Not Expected / Not Connected. • Red X-Not connected. 2-12 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05
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.... The bandwidth is not supported; Language Displays the configured language for CTS. Chapter 3 Configuring the Cisco TelePresence System System Settings Step 1 Choose Configuration > System Settings. Table 3-5 System Settings Field Description or Setting Username/Password Configuration Username Displays username and password. Step 2...720p • High Detail, Limited Motion: 720p (Lite) Note The audio addin conf softkey is not available on the Cisco Unified IP Phone when using the 720p (Lite) feature. Non-secure audio add-in is the maximum negotiated...
.... The bandwidth is not supported; Language Displays the configured language for CTS. Chapter 3 Configuring the Cisco TelePresence System System Settings Step 1 Choose Configuration > System Settings. Table 3-5 System Settings Field Description or Setting Username/Password Configuration Username Displays username and password. Step 2...720p • High Detail, Limited Motion: 720p (Lite) Note The audio addin conf softkey is not available on the Cisco Unified IP Phone when using the 720p (Lite) feature. Non-secure audio add-in is the maximum negotiated...
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... Settings Chapter 3 Configuring the Cisco TelePresence System Table 3-5 System Settings (continued) Field Description or Setting System Type Identifies the CTS model. Choose Monday through Sunday. Note If your version of Cisco Unified CM does not allow.... Choose from the following: • Cisco TelePresence 500 • Cisco TelePresence 1000 • Cisco TelePresence 1100 • Cisco TelePresence 1300 • Cisco TelePresence 3000 • Cisco TelePresence 3010 • Cisco TelePresence 3200 • Cisco TelePresence 3210 Note You must be configured ...
... Settings Chapter 3 Configuring the Cisco TelePresence System Table 3-5 System Settings (continued) Field Description or Setting System Type Identifies the CTS model. Choose Monday through Sunday. Note If your version of Cisco Unified CM does not allow.... Choose from the following: • Cisco TelePresence 500 • Cisco TelePresence 1000 • Cisco TelePresence 1100 • Cisco TelePresence 1300 • Cisco TelePresence 3000 • Cisco TelePresence 3010 • Cisco TelePresence 3200 • Cisco TelePresence 3210 Note You must be configured ...
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...details and Related SIP Messages. Supported SIP Requests and Methods Request/Method ACK BYE CANCEL INFO INVITE NOTIFY OPTIONS Description Confirms that created by the SUBSCRIBE message. Immediately upon successful accepting or refreshing of the SIP Message Details window... information generated during a session to dismiss this window. Click Close to be sent by the Cisco TelePresence System Administration software. Managing Log Files Chapter 4 Troubleshooting the CTS 500 Generate Detailed Message Reports To see additional details associated with a SIP message, follow these ...
...details and Related SIP Messages. Supported SIP Requests and Methods Request/Method ACK BYE CANCEL INFO INVITE NOTIFY OPTIONS Description Confirms that created by the SUBSCRIBE message. Immediately upon successful accepting or refreshing of the SIP Message Details window... information generated during a session to dismiss this window. Click Close to be sent by the Cisco TelePresence System Administration software. Managing Log Files Chapter 4 Troubleshooting the CTS 500 Generate Detailed Message Reports To see additional details associated with a SIP message, follow these ...
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Chapter 4 Troubleshooting the CTS 500 Managing Log Files Table 4-9 RFC 3262 3515 3261 3265 3311 Supported SIP Requests and Methods Request/Method PRACK REFER REGISTER SUBSCRIBE UPDATE Description Provides reliability for updating session parameters within early dialogs. see the following documentation: • Session Initiation Protocol (SIP) home page on Cisco.com. • Cisco TelePresence System...
Chapter 4 Troubleshooting the CTS 500 Managing Log Files Table 4-9 RFC 3262 3515 3261 3265 3311 Supported SIP Requests and Methods Request/Method PRACK REFER REGISTER SUBSCRIBE UPDATE Description Provides reliability for updating session parameters within early dialogs. see the following documentation: • Session Initiation Protocol (SIP) home page on Cisco.com. • Cisco TelePresence System...
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...SIP Response Categories are related to be sent by the Cisco TelePresence System Administration software. Supported SIP Requests and Methods Request/Method ACK BYE CANCEL INFO INVITE NOTIFY OPTIONS PRACK REFER Description Confirms that message. Can be carried along the SIP ...signaling path. Immediately upon successful accepting or refreshing of the window. See Table 5-9. Click Close to an INVITE request. Chapter 5 Troubleshooting the CTS 1000 Managing Log Files ...
...SIP Response Categories are related to be sent by the Cisco TelePresence System Administration software. Supported SIP Requests and Methods Request/Method ACK BYE CANCEL INFO INVITE NOTIFY OPTIONS PRACK REFER Description Confirms that message. Can be carried along the SIP ...signaling path. Immediately upon successful accepting or refreshing of the window. See Table 5-9. Click Close to an INVITE request. Chapter 5 Troubleshooting the CTS 1000 Managing Log Files ...
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...The SIP Message Details window appears. Managing Log Files Chapter 5 Troubleshooting the CTS 1000 Table 5-9 RFC 3261 3265 3311 Supported SIP Requests and Methods Request/Method REGISTER SUBSCRIBE UPDATE Description Registers the address listed in Table 5-10. Table 5-10 SIP Response Categories ...details. SIP Response Categories SIP replies to update parameters of a session, but has no impact on Cisco.com. • Cisco TelePresence System Message Guide 5-32 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Requests current state and state updates from the ...
...The SIP Message Details window appears. Managing Log Files Chapter 5 Troubleshooting the CTS 1000 Table 5-9 RFC 3261 3265 3311 Supported SIP Requests and Methods Request/Method REGISTER SUBSCRIBE UPDATE Description Registers the address listed in Table 5-10. Table 5-10 SIP Response Categories ...details. SIP Response Categories SIP replies to update parameters of a session, but has no impact on Cisco.com. • Cisco TelePresence System Message Guide 5-32 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Requests current state and state updates from the ...