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... • Audio Echo Cancellation, page iii • Cisco TelePresence Recording Server (CTRS), page iii • CTS Auto Answer, page iv • CTS Device Support - When Cisco Unified CM gets the list of codecs). 2. Cisco TelePresence System Release 1.6 Administration Guide ii OL-13676-05 CTS 3010 and CTS 3210, page iv • Cisco LCD-100-PRO-40N Presentation Display Manageability on...
... • Audio Echo Cancellation, page iii • Cisco TelePresence Recording Server (CTRS), page iii • CTS Auto Answer, page iv • CTS Device Support - When Cisco Unified CM gets the list of codecs). 2. Cisco TelePresence System Release 1.6 Administration Guide ii OL-13676-05 CTS 3010 and CTS 3210, page iv • Cisco LCD-100-PRO-40N Presentation Display Manageability on...
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... Service Status and lists Cisco Unified CM connections. See the Cisco TelePresence Manager home page on Cisco.com for support documentation. Otherwise, CTS-Manager will not display or connect to the CTS Administration interface for assembling and installing the Cisco TelePresence 3010. CTS Device Support - Cisco LCD-100-PRO-40N Presentation Display Manageability on the CTS 3010 and CTS 3210 Manageability has been...
... Service Status and lists Cisco Unified CM connections. See the Cisco TelePresence Manager home page on Cisco.com for support documentation. Otherwise, CTS-Manager will not display or connect to the CTS Administration interface for assembling and installing the Cisco TelePresence 3010. CTS Device Support - Cisco LCD-100-PRO-40N Presentation Display Manageability on the CTS 3010 and CTS 3210 Manageability has been...
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... 3010 Assembly, Use & Care, and Field-Replaceable Unit Guide • Cisco TelePresence System 3210 Assembly, Use & Care, and Field-Replaceable Unit Guide OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide xi Hardware Documents Upgrades hardware in an existing CTS 3000 Series installation, including removing the projector and adding new speakers, speakers covers, and LCD...
... 3010 Assembly, Use & Care, and Field-Replaceable Unit Guide • Cisco TelePresence System 3210 Assembly, Use & Care, and Field-Replaceable Unit Guide OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide xi Hardware Documents Upgrades hardware in an existing CTS 3000 Series installation, including removing the projector and adding new speakers, speakers covers, and LCD...
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...If you have specified in Cisco Unified Communications Manager (Cisco Unified CM) that call is not connected. • Red X with a secondary codec. • Red X-Device is not connected or device is in a call and displays the security level of that a projector/LCD is present and there is... not connected or the display does not have power. - This icon is seen if the primary codec cannot communicate with a broken pipe-Device in inaccessible. System Status Chapter 1 Using the Cisco TelePresence System Administration Interface ...
...If you have specified in Cisco Unified Communications Manager (Cisco Unified CM) that call is not connected. • Red X with a secondary codec. • Red X-Device is not connected or device is in a call and displays the security level of that a projector/LCD is present and there is... not connected or the display does not have power. - This icon is seen if the primary codec cannot communicate with a broken pipe-Device in inaccessible. System Status Chapter 1 Using the Cisco TelePresence System Administration Interface ...
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...hours) Note Lamp age is not available on the CTS 1300. status alarm issues when 2000 hours is reached. • Ambient Temperature • Lamp Temperature • LCD Temperature IP Phone • Status OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-11 Displays ...• Status Microphones • Status Note CTS 1300 displays information for Center, Left, and Right cameras....
...hours) Note Lamp age is not available on the CTS 1300. status alarm issues when 2000 hours is reached. • Ambient Temperature • Lamp Temperature • LCD Temperature IP Phone • Status OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 2-11 Displays ...• Status Microphones • Status Note CTS 1300 displays information for Center, Left, and Right cameras....
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... 500 Assembly, Use & Care, and Field-Replaceable Unit Guide for a few minutes and then stops working, your CTS software version on Cisco.com. A PiP softkey will be delivered through a Video Graphics Array (VGA) input device (such...devices listed by alternate displays, projectors, alternate devices, or LCDs. Managing Hardware Setup Chapter 4 Troubleshooting the CTS 500 Related Information For more system troubleshooting information, see the Cisco TelePresence System Troubleshooting Guide on Cisco.com. Testing the External Presentation Display By default, presentations ...
... 500 Assembly, Use & Care, and Field-Replaceable Unit Guide for a few minutes and then stops working, your CTS software version on Cisco.com. A PiP softkey will be delivered through a Video Graphics Array (VGA) input device (such...devices listed by alternate displays, projectors, alternate devices, or LCDs. Managing Hardware Setup Chapter 4 Troubleshooting the CTS 500 Related Information For more system troubleshooting information, see the Cisco TelePresence System Troubleshooting Guide on Cisco.com. Testing the External Presentation Display By default, presentations ...
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...percentage completed. • Time Generated-Shows the time of the following : - Projector (or alternate display), LCD, document camera - Phone - Recording - No log files will capture but not download the log files. ...that you can be captured unless a download option is selected. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 4-33 Video (displays, cameras) - Figure 4-10 Select Problem Type... New Log Files-The system will be retrieved from the CTS or from the phone. Chapter 4 Troubleshooting the CTS 500 Managing Log Files Log Files Use Log Files to ...
...percentage completed. • Time Generated-Shows the time of the following : - Projector (or alternate display), LCD, document camera - Phone - Recording - No log files will capture but not download the log files. ...that you can be captured unless a download option is selected. OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 4-33 Video (displays, cameras) - Figure 4-10 Select Problem Type... New Log Files-The system will be retrieved from the CTS or from the phone. Chapter 4 Troubleshooting the CTS 500 Managing Log Files Log Files Use Log Files to ...
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... OL-13676-05 Phone - SIP request and response methods are used to establish communications between two or more endpoints. Projector, alternate display, LCD, document camera - SIP Messages Use SIP Messages to establish a call or session between components in the network and ultimately to view the...Session Initiation Protocol (SIP) messages log file. Click Save to send the gzip file to Cisco technicians to help solve the problem. Managing Log Files Figure 4-11 Downloading Log Files Chapter 4 Troubleshooting the CTS 500 Step 4 Step 5 Step 6 Step 7 If you to open or save the ...
... OL-13676-05 Phone - SIP request and response methods are used to establish communications between two or more endpoints. Projector, alternate display, LCD, document camera - SIP Messages Use SIP Messages to establish a call or session between components in the network and ultimately to view the...Session Initiation Protocol (SIP) messages log file. Click Save to send the gzip file to Cisco technicians to help solve the problem. Managing Log Files Figure 4-11 Downloading Log Files Chapter 4 Troubleshooting the CTS 500 Step 4 Step 5 Step 6 Step 7 If you to open or save the ...
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... will capture but not download the log files. Chapter 5 Troubleshooting the CTS 1000 Managing Log Files - Video (displays, cameras) - Recording - Figure 5-4 Select Problem Type Drop-Down Menu Step 3 Choose from the Select Problem Type drop-down menu: OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 5-29 Phone - Other/Unknown Figure 5-4 shows... unless a download option is selected. Note You must select this radio button to capture new log files with the Capture New Log Fils button. Projector, LCD, document camera -
... will capture but not download the log files. Chapter 5 Troubleshooting the CTS 1000 Managing Log Files - Video (displays, cameras) - Recording - Figure 5-4 Select Problem Type Drop-Down Menu Step 3 Choose from the Select Problem Type drop-down menu: OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 5-29 Phone - Other/Unknown Figure 5-4 shows... unless a download option is selected. Note You must select this radio button to capture new log files with the Capture New Log Fils button. Projector, LCD, document camera -
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Projector, alternate display, LCD, document camera - SIP request and response ...the message list with a SIP message, follow these steps: 5-30 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Managing Log Files Chapter 5 Troubleshooting the CTS 1000 Step 5 Step 6 Step 7 - The File Download window appears...: "A WinZip download will start within several minutes. Please wait..." The following message appears: "Collecting Cisco TelePresence system log files. The Filter button is activated. This may take several minutes. Please wait..."...
Projector, alternate display, LCD, document camera - SIP request and response ...the message list with a SIP message, follow these steps: 5-30 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Managing Log Files Chapter 5 Troubleshooting the CTS 1000 Step 5 Step 6 Step 7 - The File Download window appears...: "A WinZip download will start within several minutes. Please wait..." The following message appears: "Collecting Cisco TelePresence system log files. The Filter button is activated. This may take several minutes. Please wait..."...
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Phone - Audio (speakers, microphones) - OL-13676-04 Cisco TelePresence System Release 1.5 Administrator Guide 6-33 Other/Unknown Choose from the Select Problem Type drop-down menu: - Figure 6-16 shows the log download radio button .... Note You must select this radio button to capture new log files with the Capture New Log Fils button. Video (displays, cameras) - Projector, alternate display, LCD, document camera - Recording - Phone - Figure 6-16 Downloading Log Files Step 4 If you can select when downloading log files. Chapter 6 Troubleshooting the...
Phone - Audio (speakers, microphones) - OL-13676-04 Cisco TelePresence System Release 1.5 Administrator Guide 6-33 Other/Unknown Choose from the Select Problem Type drop-down menu: - Figure 6-16 shows the log download radio button .... Note You must select this radio button to capture new log files with the Capture New Log Fils button. Video (displays, cameras) - Projector, alternate display, LCD, document camera - Recording - Phone - Figure 6-16 Downloading Log Files Step 4 If you can select when downloading log files. Chapter 6 Troubleshooting the...
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...Devices Presentation Device Projector Included in Cisco TelePresence System • CTS 1300 Optional in the following ...sections to test presentation devices: • Checking the Test Pattern, page 7-98 • Checking the VGA, page 7-98 • Resetting the Projector, page 7-99 • Troubleshooting Presentation Devices, page 7-99 • Related Information, page 7-96 OL-13676-04 Cisco... system. Navigate to the Cisco TelePresence System. Click the ...presentation display. Use the information in Cisco TelePresence System - Note You should ...
...Devices Presentation Device Projector Included in Cisco TelePresence System • CTS 1300 Optional in the following ...sections to test presentation devices: • Checking the Test Pattern, page 7-98 • Checking the VGA, page 7-98 • Resetting the Projector, page 7-99 • Troubleshooting Presentation Devices, page 7-99 • Related Information, page 7-96 OL-13676-04 Cisco... system. Navigate to the Cisco TelePresence System. Click the ...presentation display. Use the information in Cisco TelePresence System - Note You should ...
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... download option is selected. Recording - Projector, alternate display, LCD, document camera - Other/Unknown Choose from the Select Problem Type drop-down menu: - Audio (speakers, microphones) - Chapter 7 Troubleshooting the CTS 1300 Managing Log Files Step 3 - Video (displays, cameras...) - Phone - Figure 7-83 Downloading Log Files Step 4 If you can select when downloading log files. Phone - OL-13676-04 Cisco TelePresence System Release 1.6 Administration Guide...
... download option is selected. Recording - Projector, alternate display, LCD, document camera - Other/Unknown Choose from the Select Problem Type drop-down menu: - Audio (speakers, microphones) - Chapter 7 Troubleshooting the CTS 1300 Managing Log Files Step 3 - Video (displays, cameras...) - Phone - Figure 7-83 Downloading Log Files Step 4 If you can select when downloading log files. Phone - OL-13676-04 Cisco TelePresence System Release 1.6 Administration Guide...
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... set up successfully when the test pattern is displayed on the projection surface in Cisco TelePresence System - • CTS 3000 • CTS 3000 • CTS 3200 The projector is handled by system. Table 8-6 contains supported presentation devices listed by projectors, or LCDs. Tip When troubleshooting presentation devices, start with the projector test pattern to see...
... set up successfully when the test pattern is displayed on the projection surface in Cisco TelePresence System - • CTS 3000 • CTS 3000 • CTS 3200 The projector is handled by system. Table 8-6 contains supported presentation devices listed by projectors, or LCDs. Tip When troubleshooting presentation devices, start with the projector test pattern to see...
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...Log Files-The system will capture but not download the log files. 8-40 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Managing Log Files Chapter 8 Troubleshooting the CTS 3000 and CTS 3200 Step 3 Click the Download Sysop Files button at the bottom of the ...page to retrieve log files from the Cisco TelePresence system. Projector, LCD, document camera - Phone - Save the sysop log files....
...Log Files-The system will capture but not download the log files. 8-40 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Managing Log Files Chapter 8 Troubleshooting the CTS 3000 and CTS 3200 Step 3 Click the Download Sysop Files button at the bottom of the ...page to retrieve log files from the Cisco TelePresence system. Projector, LCD, document camera - Phone - Save the sysop log files....
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... problem from the Select Problem Type drop-down menu: - Audio (speakers, microphones) - OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 8-41 Projector, alternate display, LCD, document camera - Or Select the Capture new log files Capture New Log Files radio button. The following ...files with the Capture New Log Fils button. This may take several minutes. Please wait..." Chapter 8 Troubleshooting the CTS 3000 and CTS 3200 Managing Log Files Note You must disable Internet Explorer Pop-up Blocker to help solve the problem. Figure 8-9 ...
... problem from the Select Problem Type drop-down menu: - Audio (speakers, microphones) - OL-13676-05 Cisco TelePresence System Release 1.6 Administration Guide 8-41 Projector, alternate display, LCD, document camera - Or Select the Capture new log files Capture New Log Files radio button. The following ...files with the Capture New Log Fils button. This may take several minutes. Please wait..." Chapter 8 Troubleshooting the CTS 3000 and CTS 3200 Managing Log Files Note You must disable Internet Explorer Pop-up Blocker to help solve the problem. Figure 8-9 ...
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... Cisco TelePresence System 3200 Assembly, Use & Care, and Field Replacement Unit Guide • Restart Cisco Unified Communications Manager. Where to the network. For information about upgrading hardware in an existing CTS 3000 Series installation, including removing the projector and adding new speakers, speaker covers, and LCD display, see the Cisco TelePresence System Troubleshooting Guide on Cisco...
... Cisco TelePresence System 3200 Assembly, Use & Care, and Field Replacement Unit Guide • Restart Cisco Unified Communications Manager. Where to the network. For information about upgrading hardware in an existing CTS 3000 Series installation, including removing the projector and adding new speakers, speaker covers, and LCD display, see the Cisco TelePresence System Troubleshooting Guide on Cisco...
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... Auxiliary Control Unit. e. Click Start to begin the test. From Cisco TelePresence System Administration interface, click Set LCD Defaults to automatically configure the display for information about cabling your CTS 3010 or CTS 3210 uses a display rather than a projector for the display by system. 9-24 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Table 9-6 contains...
... Auxiliary Control Unit. e. Click Start to begin the test. From Cisco TelePresence System Administration interface, click Set LCD Defaults to automatically configure the display for information about cabling your CTS 3010 or CTS 3210 uses a display rather than a projector for the display by system. 9-24 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Table 9-6 contains...
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... Defaults. If the projector does not receive video for the external presentation on your CTS 3010 or CTS 3210. A menu will be blue. Click Set LCD Defaults if you should be set to end the test. Click Stop in to the Cisco TelePresence System Administration window. The Presentation Source buttons are activated. Managing Hardware Setup...
... Defaults. If the projector does not receive video for the external presentation on your CTS 3010 or CTS 3210. A menu will be blue. Click Set LCD Defaults if you should be set to end the test. Click Stop in to the Cisco TelePresence System Administration window. The Presentation Source buttons are activated. Managing Hardware Setup...
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...must select this radio button to capture new log files with the Capture New Log Fils button. 9-34 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Managing Log Files Chapter 9 Troubleshooting the CTS 3010 and CTS 3210 Step 1 Step 2 Choose Troubleshooting > Log Files. Video (displays, cameras) - Figure 9-13 ...the percentage completed. • Time Generated-Shows the time of the following : - Audio (speakers, microphones) - Select the Log Files tab. Projector, LCD, document camera - Phone - No log files will capture but not download the log files.
...must select this radio button to capture new log files with the Capture New Log Fils button. 9-34 Cisco TelePresence System Release 1.6 Administration Guide OL-13676-05 Managing Log Files Chapter 9 Troubleshooting the CTS 3010 and CTS 3210 Step 1 Step 2 Choose Troubleshooting > Log Files. Video (displays, cameras) - Figure 9-13 ...the percentage completed. • Time Generated-Shows the time of the following : - Audio (speakers, microphones) - Select the Log Files tab. Projector, LCD, document camera - Phone - No log files will capture but not download the log files.