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Note The Cisco TelePresence System device type must be specifically selected before you can upgrade to CTS Software Release 1.7.0 and later releases. OL-21845-01 Cisco TelePresence System Administration Guide 2-3 Chapter 2 Device Information Figure 2-2 Device Information Screen Device Information Fields Step 2 View the information in the following sections within the Device Information window: ...
Note The Cisco TelePresence System device type must be specifically selected before you can upgrade to CTS Software Release 1.7.0 and later releases. OL-21845-01 Cisco TelePresence System Administration Guide 2-3 Chapter 2 Device Information Figure 2-2 Device Information Screen Device Information Fields Step 2 View the information in the following sections within the Device Information window: ...
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... • Configuring the Cisco TelePresence System, page 3-1 Troubleshoot Platform-specific troubleshooting: • Troubleshooting the CTS 500 • Troubleshooting the CTS 500 32" • Troubleshooting the CTS 1000 • Troubleshooting the CTS 1100 • Troubleshooting the CTS 1300 • Troubleshooting the CTS 3000 and CTS 3200 • Troubleshooting the CTS 3010 and CTS 3210 Monitor • Monitoring the Cisco TelePresence System, page 11-1 2-12 Cisco TelePresence System Administration Guide OL-21845...
... • Configuring the Cisco TelePresence System, page 3-1 Troubleshoot Platform-specific troubleshooting: • Troubleshooting the CTS 500 • Troubleshooting the CTS 500 32" • Troubleshooting the CTS 1000 • Troubleshooting the CTS 1100 • Troubleshooting the CTS 1300 • Troubleshooting the CTS 3000 and CTS 3200 • Troubleshooting the CTS 3010 and CTS 3210 Monitor • Monitoring the Cisco TelePresence System, page 11-1 2-12 Cisco TelePresence System Administration Guide OL-21845...
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... become active when a value is standard for an IP address. Cisco Unified Communications Manager Settings Chapter 3 Configuring the Cisco TelePresence System Administrative VLAN ID The CTS must also configure the External Syslog Address in the Product Specific Configuration Layout field for this Cisco TelePresence system: Step 1 Choose Configuration > Cisco Unified Communications Manager Settings. Syslog Address This field shows the display...
... become active when a value is standard for an IP address. Cisco Unified Communications Manager Settings Chapter 3 Configuring the Cisco TelePresence System Administrative VLAN ID The CTS must also configure the External Syslog Address in the Product Specific Configuration Layout field for this Cisco TelePresence system: Step 1 Choose Configuration > Cisco Unified Communications Manager Settings. Syslog Address This field shows the display...
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... the following: • Cisco TelePresence 500 • Cisco TelePresence 1000 • Cisco TelePresence 1100 • Cisco TelePresence 1300 • Cisco TelePresence 3000 • Cisco TelePresence 3010 • Cisco TelePresence 3200 • Cisco TelePresence 3210 Note You must select the CTS device type specifically to upgrade your area of the week that the Cisco TelePresence system display remains off by default. Choose Monday through Sunday. Cisco TelePresence System Configuration System Type Identifies the CTS model. Language Displays the...
... the following: • Cisco TelePresence 500 • Cisco TelePresence 1000 • Cisco TelePresence 1100 • Cisco TelePresence 1300 • Cisco TelePresence 3000 • Cisco TelePresence 3010 • Cisco TelePresence 3200 • Cisco TelePresence 3210 Note You must select the CTS device type specifically to upgrade your area of the week that the Cisco TelePresence system display remains off by default. Choose Monday through Sunday. Cisco TelePresence System Configuration System Type Identifies the CTS model. Language Displays the...
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... Communications Manager Configuration Guide for Cisco TelePresence System for more information. The Cisco TelePresence Recording Server (CTRS) Studio Mode recording feature is capable of the rooms in a specific room. Check Room View on CTS-Man to verify whether a CTS device is not working . See the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information. • SD InterOp...
... Communications Manager Configuration Guide for Cisco TelePresence System for more information. The Cisco TelePresence Recording Server (CTRS) Studio Mode recording feature is capable of the rooms in a specific room. Check Room View on CTS-Man to verify whether a CTS device is not working . See the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information. • SD InterOp...
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... Product Specific Configuration Layout section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information. See the Optional Hardware section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information about setting up and testing presentation devices, see the Cisco TelePresence System Troubleshooting Guide on your Cisco Unified CM configuration. Most CTS...
... Product Specific Configuration Layout section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information. See the Optional Hardware section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information about setting up and testing presentation devices, see the Cisco TelePresence System Troubleshooting Guide on your Cisco Unified CM configuration. Most CTS...
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...Current Status) is displayed by default. Individual light units correspond to the Cisco TelePresence System Administration interface. Click Start in the Testing box. Managing CTS 500 Hardware Setup Chapter 4 Troubleshooting the CTS 500 Auxiliary Control Unit The auxiliary control unit (ACU) controls the ...status information and restore projector or alternate display defaults. Choose Troubleshooting > Hardware Setup. Or Click Select All to select a specific port number. Figure 4-17 CTS 500 ACU Testing Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Check a box to select all ...
...Current Status) is displayed by default. Individual light units correspond to the Cisco TelePresence System Administration interface. Click Start in the Testing box. Managing CTS 500 Hardware Setup Chapter 4 Troubleshooting the CTS 500 Auxiliary Control Unit The auxiliary control unit (ACU) controls the ...status information and restore projector or alternate display defaults. Choose Troubleshooting > Hardware Setup. Or Click Select All to select a specific port number. Figure 4-17 CTS 500 ACU Testing Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Check a box to select all ...
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...Source setting matches the physical cabling. • When set to 15 seconds after the video signal is only active outside of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for the lights to -point secure calls. Tip Other devices automatically shut off hold ...shown when the meeting resumes. Most CTS devices that have black boxes associated with its presentation device plugged in This is changed. Devices on -screen timer counts down the remaining time to see that device. See the Product Specific Configuration Layout section of a call ...
...Source setting matches the physical cabling. • When set to 15 seconds after the video signal is only active outside of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for the lights to -point secure calls. Tip Other devices automatically shut off hold ...shown when the meeting resumes. Most CTS devices that have black boxes associated with its presentation device plugged in This is changed. Devices on -screen timer counts down the remaining time to see that device. See the Product Specific Configuration Layout section of a call ...
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...from the drop-down menu. Generate Detailed Message Reports To see details for that describes the SIP request messages or method. 4-42 Cisco TelePresence System Administration Guide OL-21845-01 Related SIP Messages The bottom portion of the SIP Message Details window lists SIP messages that are explained ...type from the list to view at the top of the type you specified. Managing Log Files Chapter 4 Troubleshooting the CTS 500 Step 3 Step 4 View a specific type of message in the SIP log file by doing the following sections to initiate SIP requests and responses: • ...
...from the drop-down menu. Generate Detailed Message Reports To see details for that describes the SIP request messages or method. 4-42 Cisco TelePresence System Administration Guide OL-21845-01 Related SIP Messages The bottom portion of the SIP Message Details window lists SIP messages that are explained ...type from the list to view at the top of the type you specified. Managing Log Files Chapter 4 Troubleshooting the CTS 500 Step 3 Step 4 View a specific type of message in the SIP log file by doing the following sections to initiate SIP requests and responses: • ...
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... a video signal to that it takes a device to the Cisco TelePresence System Administration interface. The amount of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information about setting up and testing presentation devices, see the Cisco TelePresence System Troubleshooting Guide on -screen timer counts down the remaining time to shut down . Chapter 6 Troubleshooting the CTS 1000 Managing CTS 1000...
... a video signal to that it takes a device to the Cisco TelePresence System Administration interface. The amount of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information about setting up and testing presentation devices, see the Cisco TelePresence System Troubleshooting Guide on -screen timer counts down the remaining time to shut down . Chapter 6 Troubleshooting the CTS 1000 Managing CTS 1000...
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...is active (during business hours defined by Cisco Unified CM). Click the DMP tab. When set to PC, the audio input is active while the presentation source is highlighted. Individual light units correspond to select a specific port number. Check a box to the ... to begin testing the secondary audio input. • If you are not in to the Cisco TelePresence System Administration interface. Choose Troubleshooting > Hardware Setup. f. d. c. Managing CTS 1000 Hardware Setup Chapter 6 Troubleshooting the CTS 1000 Step 3 Step 4 Step 5 Step 6 Click the Other Devices radio button.
...is active (during business hours defined by Cisco Unified CM). Click the DMP tab. When set to PC, the audio input is active while the presentation source is highlighted. Individual light units correspond to select a specific port number. Check a box to the ... to begin testing the secondary audio input. • If you are not in to the Cisco TelePresence System Administration interface. Choose Troubleshooting > Hardware Setup. f. d. c. Managing CTS 1000 Hardware Setup Chapter 6 Troubleshooting the CTS 1000 Step 3 Step 4 Step 5 Step 6 Click the Other Devices radio button.
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...of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more system troubleshooting information, see the Cisco TelePresence System 1000 Assembly, Use & Care, and Field Replacement Unit Guide. See the Product Specific Configuration Layout section of time that support PiP shut down depends on your Cisco Unified ... in 10 to 15 seconds after the video signal is no longer a video signal to shut-down . The Secondary Audio Input Source setting may be wrong. • Check to see that device. When a CTS goes on hold and the presentation will...
...of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more system troubleshooting information, see the Cisco TelePresence System 1000 Assembly, Use & Care, and Field Replacement Unit Guide. See the Product Specific Configuration Layout section of time that support PiP shut down depends on your Cisco Unified ... in 10 to 15 seconds after the video signal is no longer a video signal to shut-down . The Secondary Audio Input Source setting may be wrong. • Check to see that device. When a CTS goes on hold and the presentation will...
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... Or 6-32 Cisco TelePresence System Administration Guide OL-21845-01 The following message appears: "Collecting Cisco TelePresence system log files. The File Download window appears prompting you specified. Table 6-9 and Table 6-10 describe the SIP requests and message types. Managing Log Files Chapter 6 Troubleshooting the CTS 1000 Step 5 Step... Reports To see additional details associated with the Navigating Long Lists option. Select the SIP Messages tab. View a specific type of message in the SIP log file by typing the name in the network and ultimately to open the ...
... Or 6-32 Cisco TelePresence System Administration Guide OL-21845-01 The following message appears: "Collecting Cisco TelePresence system log files. The File Download window appears prompting you specified. Table 6-9 and Table 6-10 describe the SIP requests and message types. Managing Log Files Chapter 6 Troubleshooting the CTS 1000 Step 5 Step... Reports To see additional details associated with the Navigating Long Lists option. Select the SIP Messages tab. View a specific type of message in the SIP log file by typing the name in the network and ultimately to open the ...
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... testing presentation devices, see the Cisco TelePresence System 1100 Assembly, Use & Care, and Field Replacement Unit Guide. • For more information about controlling presentation devices and associated displays. Chapter 7 Troubleshooting the CTS 1100 Managing CTS 1100 Hardware Setup Table 7-7 Troubleshooting Presentation Devices Problem There is removed. See the Product Specific Configuration Layout section of time that...
... testing presentation devices, see the Cisco TelePresence System 1100 Assembly, Use & Care, and Field Replacement Unit Guide. • For more information about controlling presentation devices and associated displays. Chapter 7 Troubleshooting the CTS 1100 Managing CTS 1100 Hardware Setup Table 7-7 Troubleshooting Presentation Devices Problem There is removed. See the Product Specific Configuration Layout section of time that...
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...7-31 Auxiliary Control Unit The auxiliary control unit (ACU) controls the individual light units surrounding the displays in CTS conference rooms and enables the CTS to get more complete projector status information and to test the selected light unit(s). To test the ACU: ... Click the Other Devices radio button. Click Start in light fixture. Individual light units correspond to the Cisco TelePresence System Administration interface. Check a box to select a specific port number. c. e. This troubleshooting feature lets you see or change the status of the Auxiliary Control ...
...7-31 Auxiliary Control Unit The auxiliary control unit (ACU) controls the individual light units surrounding the displays in CTS conference rooms and enables the CTS to get more complete projector status information and to test the selected light unit(s). To test the ACU: ... Click the Other Devices radio button. Click Start in light fixture. Individual light units correspond to the Cisco TelePresence System Administration interface. Check a box to select a specific port number. c. e. This troubleshooting feature lets you see or change the status of the Auxiliary Control ...
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...system troubleshooting information, see the Cisco TelePresence System 1100 Assembly, Use & Care, and Field Replacement Unit Guide. • For more information. Most CTS devices that have black boxes associated with its presentation device plugged in some resume scenarios. See the Product Specific Configuration Layout section of the Cisco... Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for the lights to display This is no longer a video signal to that it went on Cisco.com. OL-21845-01 Cisco TelePresence System Administrator...
...system troubleshooting information, see the Cisco TelePresence System 1100 Assembly, Use & Care, and Field Replacement Unit Guide. • For more information. Most CTS devices that have black boxes associated with its presentation device plugged in some resume scenarios. See the Product Specific Configuration Layout section of the Cisco... Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for the lights to display This is no longer a video signal to that it went on Cisco.com. OL-21845-01 Cisco TelePresence System Administrator...
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...: a. Select the SIP Messages tab. View a specific type of message in the field provided. Enter the filter where the SIP Message Type is by typing the name in the SIP log file by doing the following message appears: "Collecting Cisco TelePresence system log files. Or b. c. You can also Generate... Use SIP Messages to open or save the file. Managing Log Files Figure 7-17 Select Problem Type Drop-Down Menu Chapter 7 Troubleshooting the CTS 1100 Step 5 Step 6 Step 7 Select the Download existing log files radio button. This may take several minutes. Please wait..." The...
...: a. Select the SIP Messages tab. View a specific type of message in the field provided. Enter the filter where the SIP Message Type is by typing the name in the SIP log file by doing the following message appears: "Collecting Cisco TelePresence system log files. Or b. c. You can also Generate... Use SIP Messages to open or save the file. Managing Log Files Figure 7-17 Select Problem Type Drop-Down Menu Chapter 7 Troubleshooting the CTS 1100 Step 5 Step 6 Step 7 Select the Download existing log files radio button. This may take several minutes. Please wait..." The...
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... longer a video signal to that it takes a device to shut-down depends on -screen timer counts down the remaining time to shut down . See the Optional Hardware section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information about controlling presentation devices and associated displays. See the Product Specific Configuration...
... longer a video signal to that it takes a device to shut-down depends on -screen timer counts down the remaining time to shut down . See the Optional Hardware section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for more information about controlling presentation devices and associated displays. See the Product Specific Configuration...
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... Testing box. Choose Troubleshooting > Hardware Setup. Individual light units correspond to select a specific port number. Click Start in to the Cisco TelePresence System Administration interface. The Auxiliary Control Unit (Current Status) is displayed, as shown in CTS conference rooms and enables the CTS to get more complete projector status information and to restores projector defaults. Click...
... Testing box. Choose Troubleshooting > Hardware Setup. Individual light units correspond to select a specific port number. Click Start in to the Cisco TelePresence System Administration interface. The Auxiliary Control Unit (Current Status) is displayed, as shown in CTS conference rooms and enables the CTS to get more complete projector status information and to restores projector defaults. Click...
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...up to 20 individual files saved on Cisco.com. Most CTS devices that support PiP shut down in 10 to 15 seconds after the video signal is no longer a video signal to shut down depends on your Cisco Unified CM configuration. Devices on -screen ...amount of the window to allow the IP address before capturing system log files. See the Product Specific Configuration Layout section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for the Cisco TelePresence system. Related Information • For more information about controlling presentation ...
...up to 20 individual files saved on Cisco.com. Most CTS devices that support PiP shut down in 10 to 15 seconds after the video signal is no longer a video signal to shut down depends on your Cisco Unified CM configuration. Devices on -screen ...amount of the window to allow the IP address before capturing system log files. See the Product Specific Configuration Layout section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System for the Cisco TelePresence system. Related Information • For more information about controlling presentation ...