User Manual
Page 12
... Print/Scan from Smartphone/Tablet 830 Printing Problems 833 Printing Does Not Start 834 Paper Jams 837 Print Results Are Unsatisfactory 839 Cannot Complete Printing 841 Part of Page Is Not Printed (Windows 842 Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear 843 Lines Are... Misaligned 846 Lines Incomplete or Missing (Windows 847 Images Incomplete or Missing (Windows 848 Ink Blots / Paper Curl 849 Paper Is Smudged / Printed Surface Is Scratched 850 Back of Paper Is Smudged 854 Vertical Line Next to Image 855 Uneven or Streaked Colors 856 No Ink Comes Out ...
... Print/Scan from Smartphone/Tablet 830 Printing Problems 833 Printing Does Not Start 834 Paper Jams 837 Print Results Are Unsatisfactory 839 Cannot Complete Printing 841 Part of Page Is Not Printed (Windows 842 Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear 843 Lines Are... Misaligned 846 Lines Incomplete or Missing (Windows 847 Images Incomplete or Missing (Windows 848 Ink Blots / Paper Curl 849 Paper Is Smudged / Printed Surface Is Scratched 850 Back of Paper Is Smudged 854 Vertical Line Next to Image 855 Uneven or Streaked Colors 856 No Ink Comes Out ...
User Manual
Page 14
Errors and Messages 909 An Error Occurs 910 Message Appears 912 Error Message Appears on PictBridge (Wireless LAN) Compliant Device 920 If You Cannot Solve a Problem 922 List of Support Code for Error 923 List of Support Code for Error (Paper Jams 925 1300 926 1303 927 1304 929 Paper Is Jammed inside Machine 932 Other Cases 935 1003 936 1200 937 1250 938 1310 939 1401 940 1403 941 1405 942 1410 943 1411 944 1412 945 1413 946 1414 947 1551 948 1552 949 1600 950 1660 951 1680 952 1681 953 1684 954 1688 955 1689 956 1700 957
Errors and Messages 909 An Error Occurs 910 Message Appears 912 Error Message Appears on PictBridge (Wireless LAN) Compliant Device 920 If You Cannot Solve a Problem 922 List of Support Code for Error 923 List of Support Code for Error (Paper Jams 925 1300 926 1303 927 1304 929 Paper Is Jammed inside Machine 932 Other Cases 935 1003 936 1200 937 1250 938 1310 939 1401 940 1403 941 1405 942 1410 943 1411 944 1412 945 1413 946 1414 947 1551 948 1552 949 1600 950 1660 951 1680 952 1681 953 1684 954 1688 955 1689 956 1700 957
User Manual
Page 156
... bend them in the opposite direction until the paper becomes completely flat. Loading Plain Paper / Photo Paper You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you roll up this may cause paper jams. • If paper is curled, load one sheet at a time...
... bend them in the opposite direction until the paper becomes completely flat. Loading Plain Paper / Photo Paper You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you roll up this may cause paper jams. • If paper is curled, load one sheet at a time...
User Manual
Page 157
3. Push the paper stack all the way to slide both paper guides all the way out. 5. Use the right paper guide (A) to the back of the cassette WITH THE PRINT SIDE FACING DOWN. Important • Always load paper in the landscape orientation (C) can cause paper jams. 157 Holding the right tab on the front cover, pull out the cassette until it stops. 4. Load the paper in the center of the cassette. Loading paper in the portrait orientation (B).
3. Push the paper stack all the way to slide both paper guides all the way out. 5. Use the right paper guide (A) to the back of the cassette WITH THE PRINT SIDE FACING DOWN. Important • Always load paper in the landscape orientation (C) can cause paper jams. 157 Holding the right tab on the front cover, pull out the cassette until it stops. 4. Load the paper in the center of the cassette. Loading paper in the portrait orientation (B).
User Manual
Page 222
... at the same time, and fed automatically one sheet at a time. Two or more sheets of the same size and type of the paper stack. (4) cassette Load paper here. Front View (1) operation panel Use to change the settings of the machine or to operate it before printing. 222 Loading Plain... Paper / Photo Paper Loading Envelopes (5) front cover Open and pull out to remove jammed paper inside the machine. Also, open it to replace an ink tank, to check the ink lamp, or to load...
... at the same time, and fed automatically one sheet at a time. Two or more sheets of the same size and type of the paper stack. (4) cassette Load paper here. Front View (1) operation panel Use to change the settings of the machine or to operate it before printing. 222 Loading Plain... Paper / Photo Paper Loading Envelopes (5) front cover Open and pull out to remove jammed paper inside the machine. Also, open it to replace an ink tank, to check the ink lamp, or to load...
User Manual
Page 224
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 224 Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 224 Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
User Manual
Page 344
...After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with Bottom Plate Cleaning. To load paper in Paper Is Smudged / Printed Surface Is Scratched 344 The curled paper causes paper jam. in the cassette, load paper WITH THE PRINT SIDE FACING... DOWN. Check how to check the print head. Flatten the curled paper, then reload it. Print the...
...After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with Bottom Plate Cleaning. To load paper in Paper Is Smudged / Printed Surface Is Scratched 344 The curled paper causes paper jam. in the cassette, load paper WITH THE PRINT SIDE FACING... DOWN. Check how to check the print head. Flatten the curled paper, then reload it. Print the...
User Manual
Page 357
...x 14.00 inches (215.9 x 355.6 mm) Paper Weight You can use the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use paper in the machine. And also, store it could jam in the following page sizes. Page Sizes You can... use heavier or lighter paper (except for Canon genuine paper), as it avoiding heat, humidity, and direct sunlight. 357
...x 14.00 inches (215.9 x 355.6 mm) Paper Weight You can use the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use paper in the machine. And also, store it could jam in the following page sizes. Page Sizes You can... use heavier or lighter paper (except for Canon genuine paper), as it avoiding heat, humidity, and direct sunlight. 357
User Manual
Page 415
... feed the postcard properly, and this condition will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be able to Landscape. 7. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Load postcard on Postcards This...Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki. For details about the cassette paper information to be used settings Display the Quick Setup tab, and for postcard printing. 1. Important • Return postcards can be registered to ...
... feed the postcard properly, and this condition will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be able to Landscape. 7. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Load postcard on Postcards This...Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki. For details about the cassette paper information to be used settings Display the Quick Setup tab, and for postcard printing. 1. Important • Return postcards can be registered to ...
User Manual
Page 742
In that case, reduce the number of items placed on supported document sizes when scanning from the ADF. May result in paper jam. • Place and align documents of the same size when scanning two or more documents. • Refer to four or less, then scan again. • ...
In that case, reduce the number of items placed on supported document sizes when scanning from the ADF. May result in paper jam. • Place and align documents of the same size when scanning two or more documents. • Refer to four or less, then scan again. • ...
User Manual
Page 791
...An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers • Network Key Unknown • Paper Jams Examples of Problems Machine Does Not Move • Power Does Not Come On • Power Shuts Off By Itself • Machine Suddenly Cannot... Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • ...
...An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers • Network Key Unknown • Paper Jams Examples of Problems Machine Does Not Move • Power Does Not Come On • Power Shuts Off By Itself • Machine Suddenly Cannot... Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • ...
User Manual
Page 792
• Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An ...
• Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An ...
User Manual
Page 833
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 833
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 833
User Manual
Page 837
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. • When a Support Code and a Message Are Displayed on LCD: 837
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. • When a Support Code and a Message Are Displayed on LCD: 837
User Manual
Page 838
Note • You can also search for Error (Paper Jams). Search 838 To remove the jammed paper, see List of Support Code for details on resolving the errors indicated by the support code shown.
Note • You can also search for Error (Paper Jams). Search 838 To remove the jammed paper, see List of Support Code for details on resolving the errors indicated by the support code shown.
User Manual
Page 920
... on the machine to resolve the error. List of Support Code for Error "Paper jam" Select Stop in use" If the machine is not printing from a PictBridge (Wireless LAN) compliant device. Remove the jammed paper, load new paper, press the OK button on Canon-brand PictBridge (Wireless LAN) compliant devices. "Waste tank full"/"Ink Ink absorber...
... on the machine to resolve the error. List of Support Code for Error "Paper jam" Select Stop in use" If the machine is not printing from a PictBridge (Wireless LAN) compliant device. Remove the jammed paper, load new paper, press the OK button on Canon-brand PictBridge (Wireless LAN) compliant devices. "Waste tank full"/"Ink Ink absorber...
User Manual
Page 925
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 • If the paper is jammed during automatic duplex printing: 1304 • If the paper tears and you cannot remove it from the paper output slot or from the transport unit: Paper Is Jammed inside Machine • Cases other than above: Other Cases 925
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 • If the paper is jammed during automatic duplex printing: 1304 • If the paper tears and you cannot remove it from the paper output slot or from the transport unit: Paper Is Jammed inside Machine • Cases other than above: Other Cases 925
User Manual
Page 926
... solve the problem, contact your nearest Canon service center to stop the printing before you can see the jammed paper at the paper output slot, remove the paper by following these steps. 1. Paper Is Jammed inside the machine. The printer resumes printing. 1300 Cause Paper is erased. Note • When reloading the paper, make sure you are using suitable...
... solve the problem, contact your nearest Canon service center to stop the printing before you can see the jammed paper at the paper output slot, remove the paper by following these steps. 1. Paper Is Jammed inside the machine. The printer resumes printing. 1300 Cause Paper is erased. Note • When reloading the paper, make sure you are using suitable...
User Manual
Page 934
... measures above do not solve the problem, contact your computer screen when you are canceled. Check the machine again for any remaining bits of paper. If a paper jam message appears on the LCD or on your nearest Canon service center to request a repair. 934 All jobs in the machine? 7. Note • When reloading the...
... measures above do not solve the problem, contact your computer screen when you are canceled. Check the machine again for any remaining bits of paper. If a paper jam message appears on the LCD or on your nearest Canon service center to request a repair. 934 All jobs in the machine? 7. Note • When reloading the...
User Manual
Page 998
6000 Cause Printer error has occurred. What to request a repair. 998 List of Support Code for Error (Paper Jams) Turn off machine and unplug it back on the jammed location and cause. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the machine again and turn it .
6000 Cause Printer error has occurred. What to request a repair. 998 List of Support Code for Error (Paper Jams) Turn off machine and unplug it back on the jammed location and cause. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the machine again and turn it .