Instruction Manual
Page 7
... recommended. ii IMPORTANT Indicates operational requirements and restrictions. Hint Indicates a clarification of the Operation Guide in accordance with the Canon ScanFront 300/300P. WARNING Indicates a warning concerning operations that may vary depending on the INSTRUCTIONS AND UTILITIES CD-ROM. ...supplied INSTRUCTIONS AND UTILITIES CD-ROM and requires Adobe Reader to read these notes is stored as handling, maintenance, and troubleshooting information. To use the scanner safely, always pay attention to these items carefully to operate the scanner correctly, and...
... recommended. ii IMPORTANT Indicates operational requirements and restrictions. Hint Indicates a clarification of the Operation Guide in accordance with the Canon ScanFront 300/300P. WARNING Indicates a warning concerning operations that may vary depending on the INSTRUCTIONS AND UTILITIES CD-ROM. ...supplied INSTRUCTIONS AND UTILITIES CD-ROM and requires Adobe Reader to read these notes is stored as handling, maintenance, and troubleshooting information. To use the scanner safely, always pay attention to these items carefully to operate the scanner correctly, and...
Instruction Manual
Page 8
... the user to clean the scanner and replace the consumable parts such as rollers. Chapter 11 Appendices This chapter describes the scanner specifications. Chapter 10 Troubleshooting This chapter describes how to configure settings. Chapter 1 Before Use This chapter provides an overview of the scanner. iii Chapter 6 Web Menu (Administrator Mode) This...
... the user to clean the scanner and replace the consumable parts such as rollers. Chapter 11 Appendices This chapter describes the scanner specifications. Chapter 10 Troubleshooting This chapter describes how to configure settings. Chapter 1 Before Use This chapter provides an overview of the scanner. iii Chapter 6 Web Menu (Administrator Mode) This...
Instruction Manual
Page 11
... and Document Holding Guide 9-8 Exchange Roller Kit 9-8 Replacement Method 9-8 Checking the Page Count and Resetting the Counter 9-9 Chapter 10 Troubleshooting 1. Error Messages (Web Menu 10-9 4. User Settings 8-4 User Settings 8-5 4. Specifications 11-2 Unit Specifications 11-2 Network Specifications 11...(ScanFront 300P 9-2 Cleaning the Scanning Glass and Rollers 9-3 Cleaning the Retard Roller 9-5 Cleaning the Feed Roller 9-6 2. Troubleshooting 10-2 2. Adjusting the Touch Panel 10-11 5. Job Button Settings 8-15 Registering New Job Buttons 8-17 Scan Settings...
... and Document Holding Guide 9-8 Exchange Roller Kit 9-8 Replacement Method 9-8 Checking the Page Count and Resetting the Counter 9-9 Chapter 10 Troubleshooting 1. Error Messages (Web Menu 10-9 4. User Settings 8-4 User Settings 8-5 4. Specifications 11-2 Unit Specifications 11-2 Network Specifications 11...(ScanFront 300P 9-2 Cleaning the Scanning Glass and Rollers 9-3 Cleaning the Retard Roller 9-5 Cleaning the Feed Roller 9-6 2. Troubleshooting 10-2 2. Adjusting the Touch Panel 10-11 5. Job Button Settings 8-15 Registering New Job Buttons 8-17 Scan Settings...
Instruction Manual
Page 172
Adjusting the Touch Panel 10-11 5. Troubleshooting 10-2 2. Error Messages (Web Menu 10-9 4. Initializing ScanFront 10-13 Error Messages (ScanFront 10-6 3. Chapter 10 Troubleshooting 1.
Adjusting the Touch Panel 10-11 5. Troubleshooting 10-2 2. Error Messages (Web Menu 10-9 4. Initializing ScanFront 10-13 Error Messages (ScanFront 10-6 3. Chapter 10 Troubleshooting 1.
Instruction Manual
Page 173
... buttons (certain users only) Can only select certain destinations. Cause Solution Cause Solution The scanner cannot connect to an FTP server that can be configured. Troubleshooting If any of the following problems occurs, solve the problem as the address and then starting scanning results in the corresponding solution. Solution Contact the... administrator of the ScanFront. Solution Check the ScanFront status and then try again. Solution Contact the administrator of the ScanFront. Chapter 10 Troubleshooting 1. Contact the administrator of the ScanFront.
... buttons (certain users only) Can only select certain destinations. Cause Solution Cause Solution The scanner cannot connect to an FTP server that can be configured. Troubleshooting If any of the following problems occurs, solve the problem as the address and then starting scanning results in the corresponding solution. Solution Contact the... administrator of the ScanFront. Solution Check the ScanFront status and then try again. Solution Contact the administrator of the ScanFront. Chapter 10 Troubleshooting 1. Contact the administrator of the ScanFront.
Instruction Manual
Page 174
Chapter 10 Troubleshooting The sender's address is not displayed at the destination of the network, and change the IP address setting. Contact the system administrator of an e-mail ...
Chapter 10 Troubleshooting The sender's address is not displayed at the destination of the network, and change the IP address setting. Contact the system administrator of an e-mail ...
Instruction Manual
Page 175
...stick to each other. Place the document and then press a job button. 10-4 The rollers are scratches on a scanning glass, contact your local authorized Canon dealer. Clean the rollers. (See p. 9-3.) The rollers (consumable parts) have worn out. Purchase an Exchange Roller Kit and then replace the rollers..... (See p. 2-10.) Use bypass feeding to scan the pages one by one. The feed selection lever is dirty. Chapter 10 Troubleshooting Cannot send image files to devices and folders on different segments of documents, fan the documents. Before you must start the ScanFront Service...
...stick to each other. Place the document and then press a job button. 10-4 The rollers are scratches on a scanning glass, contact your local authorized Canon dealer. Clean the rollers. (See p. 9-3.) The rollers (consumable parts) have worn out. Purchase an Exchange Roller Kit and then replace the rollers..... (See p. 2-10.) Use bypass feeding to scan the pages one by one. The feed selection lever is dirty. Chapter 10 Troubleshooting Cannot send image files to devices and folders on different segments of documents, fan the documents. Before you must start the ScanFront Service...
Instruction Manual
Page 176
If the problem is not inserted. Remove the USB memory device, and restart the scanner. 10-5 Check the connections of the AC adapter and power plug. A USB memory device in inserted in the scanner. Cause Solution Cause Solution Hardware The AC adapter is not connected properly or the power plug is not resolved after checking the connections, contact your local authorized Canon dealer. Chapter 10 Troubleshooting Cannot turn on the power The scanner does not turn ON when the power switch is pressed.
If the problem is not inserted. Remove the USB memory device, and restart the scanner. 10-5 Check the connections of the AC adapter and power plug. A USB memory device in inserted in the scanner. Cause Solution Cause Solution Hardware The AC adapter is not connected properly or the power plug is not resolved after checking the connections, contact your local authorized Canon dealer. Chapter 10 Troubleshooting Cannot turn on the power The scanner does not turn ON when the power switch is pressed.
Instruction Manual
Page 177
... send restrictions for the new password and the confirmation password. 10-6 Paper JAM occured. Remove the paper. The rollers are of the ScanFront. Chapter 10 Troubleshooting 2. Error Messages (ScanFront) If any other message that is not resolved by the administrator. (See p. 6-11.) Contact the administrator of the same type. Restricted address...
... send restrictions for the new password and the confirmation password. 10-6 Paper JAM occured. Remove the paper. The rollers are of the ScanFront. Chapter 10 Troubleshooting 2. Error Messages (ScanFront) If any other message that is not resolved by the administrator. (See p. 6-11.) Contact the administrator of the same type. Restricted address...
Instruction Manual
Page 178
... Password may currently be in failed. The user specified when logging in does not exist in the process of the ScanFront is incorrect. Chapter 10 Troubleshooting Password is not found. Not enough memory to other than [None]. (See p. 5-34.) User settings are used to log in the index file: & " ' < > There was... Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution The password that was not enough memory available for the password correctly. Please see "Troubleshooting" section at "INSTRUCTIONS" or "Operating Guide".
... Password may currently be in failed. The user specified when logging in does not exist in the process of the ScanFront is incorrect. Chapter 10 Troubleshooting Password is not found. Not enough memory to other than [None]. (See p. 5-34.) User settings are used to log in the index file: & " ' < > There was... Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution The password that was not enough memory available for the password correctly. Please see "Troubleshooting" section at "INSTRUCTIONS" or "Operating Guide".
Instruction Manual
Page 179
... ON OFF ON Bleed-through reduction Page Size All page sizes - The following table details scanning conditions that require a large amount of memory. Chapter 10 Troubleshooting Not enough memory to execute scanner settings ScanFront uses internal memory to run out of memory capacity, an error message saying "Not enough memory to...
... ON OFF ON Bleed-through reduction Page Size All page sizes - The following table details scanning conditions that require a large amount of memory. Chapter 10 Troubleshooting Not enough memory to execute scanner settings ScanFront uses internal memory to run out of memory capacity, an error message saying "Not enough memory to...
Instruction Manual
Page 180
... the setting file and then execute the operation. Try again after the user logs off. The limit for the user to registration. 10-9 Chapter 10 Troubleshooting 3. Error Messages (Web Menu) If any more . If you are unsure about any other message that are no longer used and then try again. Same...
... the setting file and then execute the operation. Try again after the user logs off. The limit for the user to registration. 10-9 Chapter 10 Troubleshooting 3. Error Messages (Web Menu) If any more . If you are unsure about any other message that are no longer used and then try again. Same...
Instruction Manual
Page 181
... file format combinations can be used. (See p. 6-21 and p. 8-19.) The scanner cannot be used with the selected mode and file format combination. Chapter 10 Troubleshooting You can be used. (See p. 6-21 and p. 8-19.) A ScanFront Service Server does not exist on the network. (A ScanFront Service Server has not been configured or...
... file format combinations can be used. (See p. 6-21 and p. 8-19.) The scanner cannot be used with the selected mode and file format combination. Chapter 10 Troubleshooting You can be used. (See p. 6-21 and p. 8-19.) A ScanFront Service Server does not exist on the network. (A ScanFront Service Server has not been configured or...
Instruction Manual
Page 182
... adjustment screen of the tapped places was not a target. • To cancel touch panel adjustment, connect a USB keyboard and press the [Esc] key. 1. Chapter 10 Troubleshooting 4. Adjusting the Touch Panel If there is no response when you press a button on the touch panel but adjustment may sometimes not end after one...
... adjustment screen of the tapped places was not a target. • To cancel touch panel adjustment, connect a USB keyboard and press the [Esc] key. 1. Chapter 10 Troubleshooting 4. Adjusting the Touch Panel If there is no response when you press a button on the touch panel but adjustment may sometimes not end after one...
Instruction Manual
Page 183
Chapter 10 Troubleshooting 10-12 IMPORTANT If you do not tap the panel within a period of 30 seconds after adjustment of the touch panel ends, the adjustment values will not take effect and the touch panel will return to the state prior to adjustment.
Chapter 10 Troubleshooting 10-12 IMPORTANT If you do not tap the panel within a period of 30 seconds after adjustment of the touch panel ends, the adjustment values will not take effect and the touch panel will return to the state prior to adjustment.
Instruction Manual
Page 184
... repairs or when you want to the ScanFront, including user information, address books, and job buttons. Confirm the message, and then press [Yes]. 5. Chapter 10 Troubleshooting 5. Always back up the scanner again. 10-13 This initializes all registered information. Turn the scanner ON, and set up the data prior to initialization...
... repairs or when you want to the ScanFront, including user information, address books, and job buttons. Confirm the message, and then press [Yes]. 5. Chapter 10 Troubleshooting 5. Always back up the scanner again. 10-13 This initializes all registered information. Turn the scanner ON, and set up the data prior to initialization...
Instruction Manual
Page 192
... Service 4-2 ScanFront Service Server 4-2 Scanning 5-18 Scanning Glass 9-3 Security Settings 5-33 Server Authentication 5-4, 8-3 Server Settings 6-33 Setting Up 3-5 ScanFront Administration Tool 7-5 Specifications 11-2 T Timezone 6-30 Troubleshooting 10-2 Turning Off the Power 3-4, 5-3 Turning On the Power 3-4, 5-3 U Update 6-40 Update Files 6-40 Update the Version 6-40 USB Memory 5-16 USB Memory Screen 5-16...
... Service 4-2 ScanFront Service Server 4-2 Scanning 5-18 Scanning Glass 9-3 Security Settings 5-33 Server Authentication 5-4, 8-3 Server Settings 6-33 Setting Up 3-5 ScanFront Administration Tool 7-5 Specifications 11-2 T Timezone 6-30 Troubleshooting 10-2 Turning Off the Power 3-4, 5-3 Turning On the Power 3-4, 5-3 U Update 6-40 Update Files 6-40 Update the Version 6-40 USB Memory 5-16 USB Memory Screen 5-16...