MP500 User's Guide
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...3752). 4. Extended Service and Support - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to three full years of the machine Machine Driver CD-ROM number (located on the CD-ROM ... helpful tech support web site. For further information about extending your product's warranty period. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. CarePAK must be purchased during your inquiries within 24 hours. 3. For more ...
...3752). 4. Extended Service and Support - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to three full years of the machine Machine Driver CD-ROM number (located on the CD-ROM ... helpful tech support web site. For further information about extending your product's warranty period. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. CarePAK must be purchased during your inquiries within 24 hours. 3. For more ...
MP500 User's Guide
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... Compliant Device 63 Connecting to a PictBridge Compliant Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication Device 70 Setting the Page Size, Media Type, and Layout...Tank 89 Replacing Ink Tanks 90 Keeping the Best Printing Results 93 When Printing Becomes Faint or Colors are Incorrect 94 Cleaning Your Machine 100 11 Troubleshooting 104 An Error Message is Displayed on the LCD 105 Cannot See the Display Properly on ...
... Compliant Device 63 Connecting to a PictBridge Compliant Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication Device 70 Setting the Page Size, Media Type, and Layout...Tank 89 Replacing Ink Tanks 90 Keeping the Best Printing Results 93 When Printing Becomes Faint or Colors are Incorrect 94 Cleaning Your Machine 100 11 Troubleshooting 104 An Error Message is Displayed on the LCD 105 Cannot See the Display Properly on ...
MP500 User's Guide
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... the power and disconnect the power cord from drying. z If liquid has spilled into the same circuit as appliances such as it may result in "Troubleshooting" on the cord. Turn OFF the power and disconnect the power cord if the machine will be used for servicing.
... the power and disconnect the power cord from drying. z If liquid has spilled into the same circuit as appliances such as it may result in "Troubleshooting" on the cord. Turn OFF the power and disconnect the power cord if the machine will be used for servicing.
MP500 User's Guide
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... Printing Photographs Directly from the Digital Camera" on connection, see "Cannot Print Properly from a Compliant Device Chapter 4 Note z For the digital camera operation method and troubleshooting, refer to your digital camera for instructions how to.
... Printing Photographs Directly from the Digital Camera" on connection, see "Cannot Print Properly from a Compliant Device Chapter 4 Note z For the digital camera operation method and troubleshooting, refer to your digital camera for instructions how to.
MP500 User's Guide
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...Print to End of Job" on page 109 z "When Copying" on page 112 z "Back of copy direct printing. Chapter 11 Troubleshooting This section describes troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message... z "An Error Message Appears on the Screen" on page 130 z "Service Error 5100 is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for the problems of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched" on ...
...Print to End of Job" on page 109 z "When Copying" on page 112 z "Back of copy direct printing. Chapter 11 Troubleshooting This section describes troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message... z "An Error Message Appears on the Screen" on page 130 z "Service Error 5100 is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for the problems of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched" on ...
MP500 User's Guide
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...Message is Displayed on the LCD An error message is displayed on the memory card. Action z There are no photos in memory card. Chapter 11 Troubleshooting 105 z "Writing Error/Output Error/Communication Error" on page 130 z "When an Error is Displayed Regarding Automatic Duplex Printing" on page 131 z...a computer When an error occurs in the message. The message may vary depending on the version of paper or paper jams, a troubleshooting message is displayed automatically. Take the appropriate action described in printing such as the printer is out of your Windows operating system.
...Message is Displayed on the LCD An error message is displayed on the memory card. Action z There are no photos in memory card. Chapter 11 Troubleshooting 105 z "Writing Error/Output Error/Communication Error" on page 130 z "When an Error is Displayed Regarding Automatic Duplex Printing" on page 131 z...a computer When an error occurs in the message. The message may vary depending on the version of paper or paper jams, a troubleshooting message is displayed automatically. Take the appropriate action described in printing such as the printer is out of your Windows operating system.
MP500 User's Guide
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... ink tank is almost full. See "Replacing an Ink Tank" on page 88. 106 Troubleshooting Chapter 11 See "Replacing an Ink Tank" on page 88. Print head is not installed...ink absorber placed in the appropriate positions. Follow the directions given in place. Contact the Canon Customer Care Center. Note If multiple ink tank lamps are installed. Install the appropriate ink... than one ink tank of the same color are flashing red, check how fast they flash. Fast flashing (at about one ink tanks of the following color is off ). Slow flashing (at about...
... ink tank is almost full. See "Replacing an Ink Tank" on page 88. 106 Troubleshooting Chapter 11 See "Replacing an Ink Tank" on page 88. Print head is not installed...ink absorber placed in the appropriate positions. Follow the directions given in place. Contact the Canon Customer Care Center. Note If multiple ink tank lamps are installed. Install the appropriate ink... than one ink tank of the same color are flashing red, check how fast they flash. Fast flashing (at about one ink tanks of the following color is off ). Slow flashing (at about...
MP500 User's Guide
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...servicing might have to turn on the model or brand of your camera. If the same error occurs, contact the Canon Customer Care Center. Contact the Canon Customer Care Center. Printing under the situation may have to the machine. You may also have occurred. Print the...After carrying out the above measures, if the problem continues after connecting the camera to continue printing with this machine. Chapter 11 Troubleshooting 107 Canon shall not be correctly detected. Perform necessary operations according to the instruction manual supplied with your device, you want to the machine...
...servicing might have to turn on the model or brand of your camera. If the same error occurs, contact the Canon Customer Care Center. Contact the Canon Customer Care Center. Printing under the situation may have to the machine. You may also have occurred. Print the...After carrying out the above measures, if the problem continues after connecting the camera to continue printing with this machine. Chapter 11 Troubleshooting 107 Canon shall not be correctly detected. Perform necessary operations according to the instruction manual supplied with your device, you want to the machine...
MP500 User's Guide
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... of A4/Letter-sized plain paper in the Auto Sheet Feeder or the Cassette. 2. On the operation panel, press a button other than [ON/OFF]. 108 Troubleshooting Chapter 11 Check the printed patterns and use [ ] or [ ] to select , and then press [OK].
... of A4/Letter-sized plain paper in the Auto Sheet Feeder or the Cassette. 2. On the operation panel, press a button other than [ON/OFF]. 108 Troubleshooting Chapter 11 Check the printed patterns and use [ ] or [ ] to select , and then press [OK].
MP500 User's Guide
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... (about one as soon as illustrated in the "no ink" state. Peel off the ink tank as possible after printing has finished. Chapter 11 Troubleshooting 109 Ink tank is low. Note If multiple ink tank lamps are Misaligned/ Cannot Print to continue printing in (A). Replace the ink tank, and ...] dialog box of the printer driver, ensure that the [Media Type] selected matches the paper loaded. Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are flashing, check how fast they flash. If ink tank is fully inserted. On the [Main] tab of the...
... (about one as soon as illustrated in the "no ink" state. Peel off the ink tank as possible after printing has finished. Chapter 11 Troubleshooting 109 Ink tank is low. Note If multiple ink tank lamps are Misaligned/ Cannot Print to continue printing in (A). Replace the ink tank, and ...] dialog box of the printer driver, ensure that the [Media Type] selected matches the paper loaded. Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are flashing, check how fast they flash. If ink tank is fully inserted. On the [Main] tab of the...
MP500 User's Guide
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... media with the correct side facing upwards. Close Inner Cover then press [OK] on page 99. See "Aligning Print Head automatically" on the machine. 110 Troubleshooting Chapter 11 Auto Sheet Feeder or Cassette. z Ink supply is open the Paper Output Tray. See "Print Head Deep Cleaning" on page 25. Select [Quality...
... media with the correct side facing upwards. Close Inner Cover then press [OK] on page 99. See "Aligning Print Head automatically" on the machine. 110 Troubleshooting Chapter 11 Auto Sheet Feeder or Cassette. z Ink supply is open the Paper Output Tray. See "Print Head Deep Cleaning" on page 25. Select [Quality...
MP500 User's Guide
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Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Select [Cancel All Documents] in Macintosh for the deletion. 1. ... (Windows) or the [Page Setup] dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. Chapter 11 Troubleshooting 111 Click [Display Print Queue]. 4. Double-click the name of the paper loaded in the [Printer] menu. The print job is processed. Interrupt printing when...
Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Select [Cancel All Documents] in Macintosh for the deletion. 1. ... (Windows) or the [Page Setup] dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. Chapter 11 Troubleshooting 111 Click [Display Print Queue]. 4. Double-click the name of the paper loaded in the [Printer] menu. The print job is processed. Interrupt printing when...
MP500 User's Guide
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... your computer. Select the [Reduce spool data size] check box, and click [OK]. Open the printer properties dialog box. 2. See "Copying" on page 100. 112 Troubleshooting Chapter 11 the Platen Glass was printed from Instead, reprint the photograph directly from your machine. See "Cleaning the Platen Glass and Document Cover" on...
... your computer. Select the [Reduce spool data size] check box, and click [OK]. Open the printer properties dialog box. 2. See "Copying" on page 100. 112 Troubleshooting Chapter 11 the Platen Glass was printed from Instead, reprint the photograph directly from your machine. See "Cleaning the Platen Glass and Document Cover" on...
MP500 User's Guide
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.... Press the Open Button to select from the Auto Sheet Feeder and Cassette. Use [ ] or [ ] to turn off the protrusions using a swab or the like. Troubleshooting 113 Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched Cause Inside of the machine is loaded in the machine...
.... Press the Open Button to select from the Auto Sheet Feeder and Cassette. Use [ ] or [ ] to turn off the protrusions using a swab or the like. Troubleshooting 113 Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched Cause Inside of the machine is loaded in the machine...
MP500 User's Guide
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...of the paper when using is loaded in the machine will rotate as it cleans. 5. Press the Open Button to the Printer Driver Guide. 114 Troubleshooting Chapter 11 z Check to select from the Auto Sheet Feeder and Cassette. Refer to open the Paper Output Tray, and then pull out the Paper... 3 and through 4 two times. 6. Use [ ] or [ ] to turn on page 23. Load three or more sheets of improvement after performing three times, contact the Canon Customer Care Center. Inappropriate media type is dirty. Use [Feed Switch] to select the paper source to clean the Paper Feed Rollers.
...of the paper when using is loaded in the machine will rotate as it cleans. 5. Press the Open Button to the Printer Driver Guide. 114 Troubleshooting Chapter 11 z Check to select from the Auto Sheet Feeder and Cassette. Refer to open the Paper Output Tray, and then pull out the Paper... 3 and through 4 two times. 6. Use [ ] or [ ] to turn on page 23. Load three or more sheets of improvement after performing three times, contact the Canon Customer Care Center. Inappropriate media type is dirty. Use [Feed Switch] to select the paper source to clean the Paper Feed Rollers.
MP500 User's Guide
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... applied under direct printing with a non-printing regular paper to avoid staining or scratching the surface. 2. Troubleshooting 115 When printing from [Custom Settings] in the Canon IJ Printer Utility dialog box (Macintosh), the setting is selected in the printer properties dialog box (Windows)... the actions above:" on as a computer administrator or Administrators, you set the machine to paper curl as follows. 1. Open the [Canon IJ Printer Utility] dialog box. 2. Action If you cannot open the [Custom Settings] dialog box. Open the printer properties dialog box...
... applied under direct printing with a non-printing regular paper to avoid staining or scratching the surface. 2. Troubleshooting 115 When printing from [Custom Settings] in the Canon IJ Printer Utility dialog box (Macintosh), the setting is selected in the printer properties dialog box (Windows)... the actions above:" on as a computer administrator or Administrators, you set the machine to paper curl as follows. 1. Open the [Canon IJ Printer Utility] dialog box. 2. Action If you cannot open the [Custom Settings] dialog box. Open the printer properties dialog box...
MP500 User's Guide
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...correctly in [Prevent paper abrasion]. On the [Main] tab of the paper loaded. 116 Troubleshooting Chapter 11 The print surface is not selected correctly on [Custom Settings] from the Canon IJ Printer Utility pop-up menu, and then ensure that of the printer driver, ensure that... have a high color saturation. Additionally, the print surface may become smudged with some printing jobs despite being set correctly. Action Use Photo Paper Pro or other Canon specialty paper to select , then press [OK]. *After finishing printing...
...correctly in [Prevent paper abrasion]. On the [Main] tab of the paper loaded. 116 Troubleshooting Chapter 11 The print surface is not selected correctly on [Custom Settings] from the Canon IJ Printer Utility pop-up menu, and then ensure that of the printer driver, ensure that... have a high color saturation. Additionally, the print surface may become smudged with some printing jobs despite being set correctly. Action Use Photo Paper Pro or other Canon specialty paper to select , then press [OK]. *After finishing printing...
MP500 User's Guide
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... it . If you cannot remove the paper or the paper tears inside the machine at this operation cancels any print jobs in progress. Chapter 11 Troubleshooting 117 Be careful not to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact the... Canon Customer Care Center. The paper will need to the following procedure. Auto Sheet Feeder. 1. Slowly pull the paper out, either from the Auto Sheet Feeder ...
... it . If you cannot remove the paper or the paper tears inside the machine at this operation cancels any print jobs in progress. Chapter 11 Troubleshooting 117 Be careful not to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact the... Canon Customer Care Center. The paper will need to the following procedure. Auto Sheet Feeder. 1. Slowly pull the paper out, either from the Auto Sheet Feeder ...
MP500 User's Guide
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... the paper or if the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center. 118 Troubleshooting Chapter 11 Cause Paper jams inside the machine. Action Remove the paper according to touch the components inside the machine (Transport Unit). If...
... the paper or if the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center. 118 Troubleshooting Chapter 11 Cause Paper jams inside the machine. Action Remove the paper according to touch the components inside the machine (Transport Unit). If...
MP500 User's Guide
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... after removing the paper, contact the Canon Customer Care Center. Press the [OK] on the power. You cannot load Credit Card-sized paper in the Auto Sheet Feeder, if necessary. 5. Stand the machine with the left side down. Chapter 11 Troubleshooting 119 Reload paper in the landscape orientation... remove the paper from the Auto Sheet Feeder. 2. If you cannot remove the jammed paper or the error still persists, contact the Canon Customer Care Center. If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error continues...
... after removing the paper, contact the Canon Customer Care Center. Press the [OK] on the power. You cannot load Credit Card-sized paper in the Auto Sheet Feeder, if necessary. 5. Stand the machine with the left side down. Chapter 11 Troubleshooting 119 Reload paper in the landscape orientation... remove the paper from the Auto Sheet Feeder. 2. If you cannot remove the jammed paper or the error still persists, contact the Canon Customer Care Center. If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error continues...