Users Manual - English
Page 7
... sufficiently validated with a copy of the proof of purchase (bill of sale). BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, ...media, programs or data related to the use of Brother's obligations to you may not apply to you. MFC LIMITED WARRANTY (USA) v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For ...or replacement, Brother shall not be changed in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available for genuine Brother Accessories and Supplies. Brother is the...
... sufficiently validated with a copy of the proof of purchase (bill of sale). BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, ...media, programs or data related to the use of Brother's obligations to you may not apply to you. MFC LIMITED WARRANTY (USA) v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For ...or replacement, Brother shall not be changed in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available for genuine Brother Accessories and Supplies. Brother is the...
Users Manual - English
Page 17
...Statement (For Canada Only) .... 21-3 Laser Safety (For 110-120V Models Only 21-3 FDA Regulations 21-3 Manufacturing Information 21-3 Important Safety Instructions 21-4 Compilation and Publication Notice 21-6 Trademarks 21-6 22 Troubleshooting and Routine Maintenance 22-1 Troubleshooting 22-1 Brother fax-back system 22-1 Frequently Asked Questions...22-6 If You Are Having Difficulty with Your MFC 22-7 Packing and Shipping the MFC 22-14 Look the Scanner Lock 22-14 Routine Maintenance 22-17 Cleaning the Scanner 22-17 Cleaning the Printer 22-18 Cleaning the Drum Unit 22-19 ...
...Statement (For Canada Only) .... 21-3 Laser Safety (For 110-120V Models Only 21-3 FDA Regulations 21-3 Manufacturing Information 21-3 Important Safety Instructions 21-4 Compilation and Publication Notice 21-6 Trademarks 21-6 22 Troubleshooting and Routine Maintenance 22-1 Troubleshooting 22-1 Brother fax-back system 22-1 Frequently Asked Questions...22-6 If You Are Having Difficulty with Your MFC 22-7 Packing and Shipping the MFC 22-14 Look the Scanner Lock 22-14 Routine Maintenance 22-17 Cleaning the Scanner 22-17 Cleaning the Printer 22-18 Cleaning the Drum Unit 22-19 ...
Users Manual - English
Page 35
... to a key system or a PBX (Private Branch Exchange), we suggest that the Answer mode be regarded as telephone calls. 3 The MFC may affect your line has more than two wires, proper connection of day or night. Custom Features on the system. As with all ... you . This prevents the unit from being activated each time a telephone call is advisable to MANUAL. If your faxing operations, please see the Troubleshooting and Routine Maintenance chapter, page 22-1. Multi-Line Connections (PBX) Most offices use a central telephone system. Any cases of difficulty should initially be...
... to a key system or a PBX (Private Branch Exchange), we suggest that the Answer mode be regarded as telephone calls. 3 The MFC may affect your line has more than two wires, proper connection of day or night. Custom Features on the system. As with all ... you . This prevents the unit from being activated each time a telephone call is advisable to MANUAL. If your faxing operations, please see the Troubleshooting and Routine Maintenance chapter, page 22-1. Multi-Line Connections (PBX) Most offices use a central telephone system. Any cases of difficulty should initially be...
Users Manual - English
Page 95
... have a USB cable, see Using a USB Cable to Connect the Brother Machine to the PC, page 12-2. The MFC 9600 is not available on CD-ROM. Install the Multi-Function Link® Pro and other Brother software from Windows® applications in the root directory of Windows® ... information and troubleshooting tips. 12 Setting Up the Brother MFC and PC to Work Together Using the Brother Machine with Your PC Multi-Function Link® Pro software (MFL Pro) turns your Brother machine into a multi-function center, by enabling you to use your fax machine as a printer and a ...
... have a USB cable, see Using a USB Cable to Connect the Brother Machine to the PC, page 12-2. The MFC 9600 is not available on CD-ROM. Install the Multi-Function Link® Pro and other Brother software from Windows® applications in the root directory of Windows® ... information and troubleshooting tips. 12 Setting Up the Brother MFC and PC to Work Together Using the Brother Machine with Your PC Multi-Function Link® Pro software (MFL Pro) turns your Brother machine into a multi-function center, by enabling you to use your fax machine as a printer and a ...
Users Manual - English
Page 108
... bi-directional parallel communications device driver can view on-line documentation. IMPORTANT Please see the README.WRI file in the Brother MFL Pro Program group and follow the prompts on the screen. 12 - 14 S E T U P B R O T H E R M A C H I N E W I T H P C You must install Acrobat Reader before you ... 3.1x) and BRMFC (for Windows® 95/98) and BMFC (for last-minute important installation and troubleshooting information. s The installer automatically sets the printer port to use the driver that was previously installed, you can take effect. s The installer makes the installed...
... bi-directional parallel communications device driver can view on-line documentation. IMPORTANT Please see the README.WRI file in the Brother MFL Pro Program group and follow the prompts on the screen. 12 - 14 S E T U P B R O T H E R M A C H I N E W I T H P C You must install Acrobat Reader before you ... 3.1x) and BRMFC (for Windows® 95/98) and BMFC (for last-minute important installation and troubleshooting information. s The installer automatically sets the printer port to use the driver that was previously installed, you can take effect. s The installer makes the installed...
Users Manual - English
Page 143
... Pro Printer Driver automatically load the Resource Manager, as needed. USING MULTI-FUNCTION LINK® PRO SOFTWARE 16 - 1 The MFC also can get started using the Multi-Function Link® Pro software. Multi-Function Link® Pro software for your MFC includes PaperPort® for Brother and ...WRI file in the root directory of the Brother CD-ROM 1 that were not included in the On-Line Documentation section of the CD-ROM 1 for last-minute important information and troubleshooting tips that is included with your MFC. Detailed installation and setup instructions are in the...
... Pro Printer Driver automatically load the Resource Manager, as needed. USING MULTI-FUNCTION LINK® PRO SOFTWARE 16 - 1 The MFC also can get started using the Multi-Function Link® Pro software. Multi-Function Link® Pro software for your MFC includes PaperPort® for Brother and ...WRI file in the root directory of the Brother CD-ROM 1 that were not included in the On-Line Documentation section of the CD-ROM 1 for last-minute important information and troubleshooting tips that is included with your MFC. Detailed installation and setup instructions are in the...
Users Manual - English
Page 163
...; FaxStorm tracks your faxes to Internet outages, NetCentric™ FaxStorm re-routes your fax jobs and requests for last-minute important information and troubleshooting tips not included in the root directory of their destinations, and informs you install NetCentricTM FaxStorm on the CD-ROM (and in the... Brother fax-back system) and check the online README.WRI file in the On-Line Documentation. 18 Using Internet Faxing with NetCentricTM FaxStorm" in...
...; FaxStorm tracks your faxes to Internet outages, NetCentric™ FaxStorm re-routes your fax jobs and requests for last-minute important information and troubleshooting tips not included in the root directory of their destinations, and informs you install NetCentricTM FaxStorm on the CD-ROM (and in the... Brother fax-back system) and check the online README.WRI file in the On-Line Documentation. 18 Using Internet Faxing with NetCentricTM FaxStorm" in...
Users Manual - English
Page 165
... PC so you to check for last-minute important information and troubleshooting tips not included in each account automatically. Look for updates at www.brother.com, which will be configured for a multiple user account: In Brother Automatic E-Mail Printing you can print e-mail in the OnLine ... directory of the mail content. s Provides an "In Memory" printer driver: You can receive and print e-mail data at the specifed time: You can use Automatic E-Mail Printing with other E-mail software: Brother Automatic E-Mail Printing has some extra functions that other Email software,...
... PC so you to check for last-minute important information and troubleshooting tips not included in each account automatically. Look for updates at www.brother.com, which will be configured for a multiple user account: In Brother Automatic E-Mail Printing you can print e-mail in the OnLine ... directory of the mail content. s Provides an "In Memory" printer driver: You can receive and print e-mail data at the specifed time: You can use Automatic E-Mail Printing with other E-mail software: Brother Automatic E-Mail Printing has some extra functions that other Email software,...
Users Manual - English
Page 175
...within Canada: 1-514-685-2040 Error Messages As with your MFC often identifies the problem and displays an error message. This system is all Brother products. USA: 1-800-521-2846 From within Canada: 1-800-681-9838 TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 You can 't resolve ...you can correct most common error messages. The table below explains the most problems by yourself. 22 Troubleshooting and Routine Maintenance Troubleshooting Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send faxes to any sophisticated office ...
...within Canada: 1-514-685-2040 Error Messages As with your MFC often identifies the problem and displays an error message. This system is all Brother products. USA: 1-800-521-2846 From within Canada: 1-800-681-9838 TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 You can 't resolve ...you can correct most common error messages. The table below explains the most problems by yourself. 22 Troubleshooting and Routine Maintenance Troubleshooting Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send faxes to any sophisticated office ...
Users Manual - English
Page 176
... cover was not reset. The drum counter was not completely closed. MFC cassette cover is open or MFC cassette is not in the paper cassette. Release the scanner lock lever and press Stop . Press 1 to transmit or receive again. 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE The machine is out of paper or paper is...
... cover was not reset. The drum counter was not completely closed. MFC cassette cover is open or MFC cassette is not in the paper cassette. Release the scanner lock lever and press Stop . Press 1 to transmit or receive again. 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE The machine is out of paper or paper is...
Users Manual - English
Page 177
... USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 PRINTER JAM The paper is busy. Set up the One Touch or Speed Dial number. (See pages 7-1, 7-2.) ... within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 See page 10-3. MFC. Press FF/Cont . Call Brother Customer Service. NOT REGISTERED You tried to the date and time prompt, it out, then close... resume (the downloading is dirty. If the MFC cannot reset itself and return to access a One Touch or Speed Dial number that is full. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 3
... USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 PRINTER JAM The paper is busy. Set up the One Touch or Speed Dial number. (See pages 7-1, 7-2.) ... within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 See page 10-3. MFC. Press FF/Cont . Call Brother Customer Service. NOT REGISTERED You tried to the date and time prompt, it out, then close... resume (the downloading is dirty. If the MFC cannot reset itself and return to access a One Touch or Speed Dial number that is full. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 3
Users Manual - English
Page 178
...-19.) If the display shows TONER LOW and the Toner Empty LED on the control panel is not Reinstall the toner cartridge. Wait until the MFC warms up and printing Replace the toner cartridge is used up . Error Messages Error Message Cause Action TONER EMPTY TONER LOW WARMING UP Toner cartridge... out. Order a new toner cartridge now. Document Jam in the Top of instructions to the left. 4 Close the ADF cover. 5 Press Stop . ADF Cover 22 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE installed. -OR- -OR-
...-19.) If the display shows TONER LOW and the Toner Empty LED on the control panel is not Reinstall the toner cartridge. Wait until the MFC warms up and printing Replace the toner cartridge is used up . Error Messages Error Message Cause Action TONER EMPTY TONER LOW WARMING UP Toner cartridge... out. Order a new toner cartridge now. Document Jam in the Top of instructions to the left. 4 Close the ADF cover. 5 Press Stop . ADF Cover 22 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE installed. -OR- -OR-
Users Manual - English
Page 179
... shaded parts shown in the following three types of paper jams. WARNING Do not use the machine, some internal parts are extremely HOT! Front view Rear view TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 5 HOT! Printer Jam Before you can clear a printer jam error, you use force to the right. 5 Close the ADF unit. 6 Press Stop .
... shaded parts shown in the following three types of paper jams. WARNING Do not use the machine, some internal parts are extremely HOT! Front view Rear view TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 5 HOT! Printer Jam Before you can clear a printer jam error, you use force to the right. 5 Close the ADF unit. 6 Press Stop .
Users Manual - English
Page 180
... may get dirty with toner powder causing the next few copies of the test page until the pages print clearly. 3 Close the rear cover. 22 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit but do not force it if it...
... may get dirty with toner powder causing the next few copies of the test page until the pages print clearly. 3 Close the rear cover. 22 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit but do not force it if it...
Users Manual - English
Page 181
...Fax Receive Code (default setting is 51). Check the chart below and follow the troubleshooting tips. If there is no answer, check the telephone line cord connection. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Montreal...). phone, press your MFC. If the copy looks bad, call your Telephone Company to see page 22-19), or ask the sender to make a copy first. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22...
...Fax Receive Code (default setting is 51). Check the chart below and follow the troubleshooting tips. If there is no answer, check the telephone line cord connection. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Montreal...). phone, press your MFC. If the copy looks bad, call your Telephone Company to see page 22-19), or ask the sender to make a copy first. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22...
Users Manual - English
Page 182
... Mail, Distinctive Ring, an alarm system or any other custom feature on a single line with your MFC, it back in . (See page 2-8.) • The toner cartridge and drum unit are installed ...8226; The interface cable is securely connected between the machine and computer. (See page 12-2 to 12-3 or 12-10.) • Check to reduce the complexity of pages input buffer full signal.... is common to correctly, then some connect the printer cable correctly. If you have text missing. 22 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE Brother's ECM feature should help overcome this problem. Either...
... Mail, Distinctive Ring, an alarm system or any other custom feature on a single line with your MFC, it back in . (See page 2-8.) • The toner cartridge and drum unit are installed ...8226; The interface cable is securely connected between the machine and computer. (See page 12-2 to 12-3 or 12-10.) • Check to reduce the complexity of pages input buffer full signal.... is common to correctly, then some connect the printer cable correctly. If you have text missing. 22 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE Brother's ECM feature should help overcome this problem. Either...
Users Manual - English
Page 183
...Brother TWAIN Driver is selected as the primary source. Click on 'Do not install a driver. (Windows will not prompt you have a restricted area that will not accept print. Software Difficulties You see the "Update Follow the instructions from the installer, Device Driver Wizard" then click Next. Most laser printers... I print them. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 9 My headers or footers appear when I view my document on your PC screen (although you have already installed the drivers in your PC screen (although you again)' and click 'OK'. (See page 12-10.) You see ...
...Brother TWAIN Driver is selected as the primary source. Click on 'Do not install a driver. (Windows will not prompt you have a restricted area that will not accept print. Software Difficulties You see the "Update Follow the instructions from the installer, Device Driver Wizard" then click Next. Most laser printers... I print them. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 9 My headers or footers appear when I view my document on your PC screen (although you have already installed the drivers in your PC screen (although you again)' and click 'OK'. (See page 12-10.) You see ...
Users Manual - English
Page 218
... device) external telephone 2-9 F fax codes changing 5-5 Fax Receive Code 5-5 Remote Retrieval Access Code 8-3 troubleshooting 5-5 Fax Forwarding changing remotely 8-4, 8-6 programming a number 8-2 setting up at MFC 8-2 Fax Receive Code 5-5 Fax Storage printing from a remote site 8-5 I-2 INDEX See Multi-Function Link...REGISTERED 22-3 extension telephones, using 5-5 external TAD. See troubleshooting document jam 22-4 drivers fax 16-4 installing iMac™/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 printing 14-1 TWAIN compliant 17-6 drum unit cleaning 22...
... device) external telephone 2-9 F fax codes changing 5-5 Fax Receive Code 5-5 Remote Retrieval Access Code 8-3 troubleshooting 5-5 Fax Forwarding changing remotely 8-4, 8-6 programming a number 8-2 setting up at MFC 8-2 Fax Receive Code 5-5 Fax Storage printing from a remote site 8-5 I-2 INDEX See Multi-Function Link...REGISTERED 22-3 extension telephones, using 5-5 external TAD. See troubleshooting document jam 22-4 drivers fax 16-4 installing iMac™/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 printing 14-1 TWAIN compliant 17-6 drum unit cleaning 22...
Users Manual - English
Page 221
...remote printer console 14-1 remote retrieval 8-3 access code changing 8-3 using Brother Control Center 15-1 Multi-Function Link® Pro 16-1 ScanSoft™ PaperPort® 17-3 speaker volume 4-4 specifications S-1 Speed Dial changing 7-2 dialing 7-4 storing 7-2 Standard. See Broadcasting setup assembly. See troubleshooting ...™/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 using 8-3 checking what's in memory 8-5 commands 8-4 getting your stored numbers 9-1 proof fax was sent 9-2 types of MFC date and time 4-1 Daylight Savings Time 4-5 station ID...
...remote printer console 14-1 remote retrieval 8-3 access code changing 8-3 using Brother Control Center 15-1 Multi-Function Link® Pro 16-1 ScanSoft™ PaperPort® 17-3 speaker volume 4-4 specifications S-1 Speed Dial changing 7-2 dialing 7-4 storing 7-2 Standard. See Broadcasting setup assembly. See troubleshooting ...™/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 using 8-3 checking what's in memory 8-5 commands 8-4 getting your stored numbers 9-1 proof fax was sent 9-2 types of MFC date and time 4-1 Daylight Savings Time 4-5 station ID...
Users Manual - English
Page 222
...95/98, or NT® WS 4.0 (installing with your version) 12-4 to 12-15, 12-12 to video equipment 17-12 difficulty 22-10 video printing (walk-up) 11-1 changing default settings 11... cartridge installing 2-4 replacing 22-19 toner save 5-4 Transmission Verification Report 9-2 transparencies 2-7 triplex adapter 2-11 troubleshooting 22-1 document jam 22-4 error messages on LCD 22-1 if you are having difficulty 22-7 DOS setup... 22-10 incoming calls 22-7 paper handling 22-11 phone line connections 22-7 printer difficulties 22-8 printing or receiving faxes 22-7 scanning difficulties 22-9 sending faxes 22...
...95/98, or NT® WS 4.0 (installing with your version) 12-4 to 12-15, 12-12 to video equipment 17-12 difficulty 22-10 video printing (walk-up) 11-1 changing default settings 11... cartridge installing 2-4 replacing 22-19 toner save 5-4 Transmission Verification Report 9-2 transparencies 2-7 triplex adapter 2-11 troubleshooting 22-1 document jam 22-4 error messages on LCD 22-1 if you are having difficulty 22-7 DOS setup... 22-10 incoming calls 22-7 paper handling 22-11 phone line connections 22-7 printer difficulties 22-8 printing or receiving faxes 22-7 scanning difficulties 22-9 sending faxes 22...