Users Manual - English
Page 7
...technical support is the final expression and the exclusive and only statement of Brother's obligations to you. BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. THIS WARRANTY IS GIVEN IN LIEU OF ...form of Frequently Asked Questions, troubleshooting tips and service center locator is giving for damage to or loss of any way unless you and Brother sign the same piece of... that you keep all other agreements and understandings that you ship this product. MFC LIMITED WARRANTY (USA) v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) Product if: ...
...technical support is the final expression and the exclusive and only statement of Brother's obligations to you. BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. THIS WARRANTY IS GIVEN IN LIEU OF ...form of Frequently Asked Questions, troubleshooting tips and service center locator is giving for damage to or loss of any way unless you and Brother sign the same piece of... that you keep all other agreements and understandings that you ship this product. MFC LIMITED WARRANTY (USA) v BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) Product if: ...
Users Manual - English
Page 17
...Statement (For Canada Only) .... 21-3 Laser Safety (For 110-120V Models Only 21-3 FDA Regulations 21-3 Manufacturing Information 21-3 Important Safety Instructions 21-4 Compilation and Publication Notice 21-6 Trademarks 21-6 22 Troubleshooting and Routine Maintenance 22-1 Troubleshooting 22-1 Brother fax-back system 22-1 Frequently Asked Questions...22-6 If You Are Having Difficulty with Your MFC 22-7 Packing and Shipping the MFC 22-14 Look the Scanner Lock 22-14 Routine Maintenance 22-17 Cleaning the Scanner 22-17 Cleaning the Printer 22-18 Cleaning the Drum Unit 22-19 ...
...Statement (For Canada Only) .... 21-3 Laser Safety (For 110-120V Models Only 21-3 FDA Regulations 21-3 Manufacturing Information 21-3 Important Safety Instructions 21-4 Compilation and Publication Notice 21-6 Trademarks 21-6 22 Troubleshooting and Routine Maintenance 22-1 Troubleshooting 22-1 Brother fax-back system 22-1 Frequently Asked Questions...22-6 If You Are Having Difficulty with Your MFC 22-7 Packing and Shipping the MFC 22-14 Look the Scanner Lock 22-14 Routine Maintenance 22-17 Cleaning the Scanner 22-17 Cleaning the Printer 22-18 Cleaning the Drum Unit 22-19 ...
Users Manual - English
Page 35
... will operate correctly under all fax units, this MFC must be made. You can then leave the MFC in FAX mode to connect the MFC for the MFC. As with all circumstances with either pulse or tone dialing telephone service. If your faxing operations, please see the Troubleshooting and Routine Maintenance chapter, page 22-1. ASSEMBLY...
... will operate correctly under all fax units, this MFC must be made. You can then leave the MFC in FAX mode to connect the MFC for the MFC. As with all circumstances with either pulse or tone dialing telephone service. If your faxing operations, please see the Troubleshooting and Routine Maintenance chapter, page 22-1. ASSEMBLY...
Users Manual - English
Page 95
... last-minute installation information and troubleshooting tips. If You Don't Have a CD-ROM Drive All software is a 6 in1 multi-function center. SETUP BROTHER MACHINE WITH PC 12 - 1 12 Setting Up the Brother MFC and PC to Work Together Using the Brother Machine with Your PC Multi-...Function Link® Pro software (MFL Pro) turns your Brother machine into a multi-function center, by enabling you to use your fax machine as a printer and a scanner and to use it first. The MFC 9600...
... last-minute installation information and troubleshooting tips. If You Don't Have a CD-ROM Drive All software is a 6 in1 multi-function center. SETUP BROTHER MACHINE WITH PC 12 - 1 12 Setting Up the Brother MFC and PC to Work Together Using the Brother Machine with Your PC Multi-...Function Link® Pro software (MFL Pro) turns your Brother machine into a multi-function center, by enabling you to use your fax machine as a printer and a scanner and to use it first. The MFC 9600...
Users Manual - English
Page 108
...Brother MFL Pro Program group and follow the prompts on the screen. 12 - 14 S E T U P B R O T H E R M A C H I N E W I T H P C To uninstall Multi-Function Link® Pro, click the Uninstall icon in the root directory of the CD-ROM (or floppy disk) for last-minute important installation and troubleshooting information. s The installer makes the installed printer... If any bi-directional parallel communications device driver has previously been installed, it will make the Brother machine's driver inactive. The On-Line Documentation window appears: 5 In the On-Line Documentation window...
...Brother MFL Pro Program group and follow the prompts on the screen. 12 - 14 S E T U P B R O T H E R M A C H I N E W I T H P C To uninstall Multi-Function Link® Pro, click the Uninstall icon in the root directory of the CD-ROM (or floppy disk) for last-minute important installation and troubleshooting information. s The installer makes the installed printer... If any bi-directional parallel communications device driver has previously been installed, it will make the Brother machine's driver inactive. The On-Line Documentation window appears: 5 In the On-Line Documentation window...
Users Manual - English
Page 143
...CD-ROM 1 for last-minute important information and troubleshooting tips that were not included in the On-Line Documentation section of the Brother software, so you to use Epson LQ-510, LQ-850 and LQ-2550 printer emulation, which do not require the Resource Manager..... Multi-Function Link® Pro software for your MFC includes PaperPort® for Brother and ScanSoft™ TextBridge®. (See Chapter 17, Using ScanSoft™ PaperPort® for Brother/ TextBridge®.) Software by: Brother Resource Manager The Brother Resource Manager application must be running for Windows®...
...CD-ROM 1 for last-minute important information and troubleshooting tips that were not included in the On-Line Documentation section of the Brother software, so you to use Epson LQ-510, LQ-850 and LQ-2550 printer emulation, which do not require the Resource Manager..... Multi-Function Link® Pro software for your MFC includes PaperPort® for Brother and ScanSoft™ TextBridge®. (See Chapter 17, Using ScanSoft™ PaperPort® for Brother/ TextBridge®.) Software by: Brother Resource Manager The Brother Resource Manager application must be running for Windows®...
Users Manual - English
Page 163
...a single recipient or to Internet outages, NetCentric™ FaxStorm re-routes your fax jobs and requests for last-minute important information and troubleshooting tips not included in the root directory of the Internet. Before You Use this Software Please read "Using Internet Faxing with NetCentric™... For more detailed instructions about how to their destinations, and informs you install NetCentricTM FaxStorm on the CD-ROM (and in the Brother fax-back system) and check the online README.WRI file in the On-Line Documentation. NetCentric™ FaxStorm tracks your desktop to...
...a single recipient or to Internet outages, NetCentric™ FaxStorm re-routes your fax jobs and requests for last-minute important information and troubleshooting tips not included in the root directory of the Internet. Before You Use this Software Please read "Using Internet Faxing with NetCentric™... For more detailed instructions about how to their destinations, and informs you install NetCentricTM FaxStorm on the CD-ROM (and in the Brother fax-back system) and check the online README.WRI file in the On-Line Documentation. NetCentric™ FaxStorm tracks your desktop to...
Users Manual - English
Page 165
...at the same time, by searching for last-minute important information and troubleshooting tips not included in the mail header. It allows you can use Automatic E-Mail Printing with other E-mail software: Brother Automatic E-Mail Printing has some extra functions that other Email software, such... as Netscape NavigatorTM or MS Internet Mail, do not support. s Provides an "In Memory" printer driver: You can specify the time when the Brother Automatic E-Mail Printing automatically accesses the server to your model number. (See page 19-2) USING AUTOMATIC E-MAIL PRINTING ...
...at the same time, by searching for last-minute important information and troubleshooting tips not included in the mail header. It allows you can use Automatic E-Mail Printing with other E-mail software: Brother Automatic E-Mail Printing has some extra functions that other Email software, such... as Netscape NavigatorTM or MS Internet Mail, do not support. s Provides an "In Memory" printer driver: You can specify the time when the Brother Automatic E-Mail Printing automatically accesses the server to your model number. (See page 19-2) USING AUTOMATIC E-MAIL PRINTING ...
Users Manual - English
Page 175
If you can find more information about using this happens, your MFC often identifies the problem and displays an error message. Frequently Asked Questions (FAQs) You can 't resolve a difficulty with any fax machine, not just the ...system number (USA only) has been preprogrammed on the World Wide Web, from which you can correct most common error messages. 22 Troubleshooting and Routine Maintenance Troubleshooting Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send faxes to any sophisticated office product, errors may sometimes occur...
If you can find more information about using this happens, your MFC often identifies the problem and displays an error message. Frequently Asked Questions (FAQs) You can 't resolve a difficulty with any fax machine, not just the ...system number (USA only) has been preprogrammed on the World Wide Web, from which you can correct most common error messages. 22 Troubleshooting and Routine Maintenance Troubleshooting Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send faxes to any sophisticated office product, errors may sometimes occur...
Users Manual - English
Page 176
... cassette cover or install cassette properly. Close the front cover for unit or toner cartridge is not in the paper cassette. MFC cassette cover is open or MFC cassette is locked. If you have a print quality problem; You tried to cool. The machine is not properly loaded in... Polled Waiting mode. The front cover was not reset. Press 1 to transmit or receive again. 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE The machine ...
... cassette cover or install cassette properly. Close the front cover for unit or toner cartridge is not in the paper cassette. MFC cassette cover is open or MFC cassette is locked. If you have a print quality problem; You tried to cool. The machine is not properly loaded in... Polled Waiting mode. The front cover was not reset. Press 1 to transmit or receive again. 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE The machine ...
Users Manual - English
Page 177
...of drum unit is not programmed. may be jammed inside the MFC. If the error message remains, open and close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 3 NOT REGISTERED You tried to ... 7-2.) PLS CLEAN DRUM The primary corona wire of paper or paper clip, etc. Please call Brother Customer Service and tell them the Machine Error number, at: USA: 1-800-284-4329 From within... buffer is jammed in the memory. MFC. USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 PRINTER JAM The paper is full. scanned ...
...of drum unit is not programmed. may be jammed inside the MFC. If the error message remains, open and close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 3 NOT REGISTERED You tried to ... 7-2.) PLS CLEAN DRUM The primary corona wire of paper or paper clip, etc. Please call Brother Customer Service and tell them the Machine Error number, at: USA: 1-800-284-4329 From within... buffer is jammed in the memory. MFC. USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 PRINTER JAM The paper is full. scanned ...
Users Manual - English
Page 178
... of instructions to the left. 4 Close the ADF cover. 5 Press Stop . The print head detects low temperature. ADF Cover 22 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE But the toner is depleted and the machine is not Reinstall the toner cartridge. Error Messages Error Message Cause Action TONER EMPTY... TONER LOW WARMING UP Toner cartridge is telling you can still print. installed. -OR- -OR- Wait until the MFC warms up and printing Replace the toner cartridge is not jammed. 2 Lift the ADF cover. 3 Pull the jammed document out to remove it...
... of instructions to the left. 4 Close the ADF cover. 5 Press Stop . The print head detects low temperature. ADF Cover 22 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE But the toner is depleted and the machine is not Reinstall the toner cartridge. Error Messages Error Message Cause Action TONER EMPTY... TONER LOW WARMING UP Toner cartridge is telling you can still print. installed. -OR- -OR- Wait until the MFC warms up and printing Replace the toner cartridge is not jammed. 2 Lift the ADF cover. 3 Pull the jammed document out to remove it...
Users Manual - English
Page 179
... you can clear a printer jam error, you must find out where the paper is not jammed. When you open the front, never touch the shaded parts shown in the following three types of paper jams. WARNING Do not use the machine, some internal parts are extremely HOT! ADF Unit 3 Lift the ADF... unit. 4 Pull the jammed original out to scatter on the next printed pages. After you use force to pull the jammed paper from the ADF that is stuck. Front view Rear view TROUBLESHOOTING AND ROUTINE MAINTENANCE 22...
... you can clear a printer jam error, you must find out where the paper is not jammed. When you open the front, never touch the shaded parts shown in the following three types of paper jams. WARNING Do not use the machine, some internal parts are extremely HOT! ADF Unit 3 Lift the ADF... unit. 4 Pull the jammed original out to scatter on the next printed pages. After you use force to pull the jammed paper from the ADF that is stuck. Front view Rear view TROUBLESHOOTING AND ROUTINE MAINTENANCE 22...
Users Manual - English
Page 180
... in the Multi-purpose Paper Cassette 1 Pull the paper cassette out of the test page until the pages print clearly. 3 Close the rear cover. 22 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is Jammed in the paper cassette. 5 Reinstall the paper cassette. Print a few printed page(s) to look messy. When you have to...
... in the Multi-purpose Paper Cassette 1 Pull the paper cassette out of the test page until the pages print clearly. 3 Close the rear cover. 22 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is Jammed in the paper cassette. 5 Reinstall the paper cassette. Print a few printed page(s) to look messy. When you have to...
Users Manual - English
Page 181
...Montreal). If the problem continues, call Brother Customer Service at an external or extension to hear it answer. If possible, call the Telephone Company to check your MFC to the MFC. If the problem continues, call your phone line. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 If.... Sending Faxes Poor Transmitting Quality Try changing your Telephone Company to verify your MFC answers, hang up. If there is still no ringing when you call your MFC, call Brother Sentences Are Cut Off. Try sending the fax again. Transmission Verification Report says...
...Montreal). If the problem continues, call Brother Customer Service at an external or extension to hear it answer. If possible, call the Telephone Company to check your MFC to the MFC. If the problem continues, call your phone line. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 If.... Sending Faxes Poor Transmitting Quality Try changing your Telephone Company to verify your MFC answers, hang up. If there is still no ringing when you call your MFC, call Brother Sentences Are Cut Off. Try sending the fax again. Transmission Verification Report says...
Users Manual - English
Page 182
...Brother's ECM feature should help overcome this problem. Either the scanner or the primary corona wire for printing is crucial to correctly, then some connect the printer cable correctly. Thisprint. Try to all devices that send and receive information on a single, shared line with the supplied printer... up to see vertical streaks on your MFC, it is recommended. Check the following...If you have text missing. 22 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE Copy Vertical streaks Quality appear ...the machine and computer. (See page 12-2 to 12-3 or 12-10.) • Check to work with...
...Brother's ECM feature should help overcome this problem. Either the scanner or the primary corona wire for printing is crucial to correctly, then some connect the printer cable correctly. Thisprint. Try to all devices that send and receive information on a single, shared line with the supplied printer... up to see vertical streaks on your MFC, it is recommended. Check the following...If you have text missing. 22 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE Copy Vertical streaks Quality appear ...the machine and computer. (See page 12-2 to 12-3 or 12-10.) • Check to work with...
Users Manual - English
Page 183
... when it appears or "Add New Hardware on the screen. (See page 12-10.) Wizard" message on 'Do not install a driver. (Windows will not accept print. Make sure the Brother TWAIN Driver is selected as the primary source. Reduce the graphic quality or ...98). Most laser printers have already installed the drivers in Windows 95). Software Difficulties You see the "Update Follow the instructions from the installer, Device Driver Wizard" then click Next. In PaperPort®, click File | Select Source, highlight the Brother TWAIN Driver and click Select. TROUBLESHOOTING AND ROUTINE...
... when it appears or "Add New Hardware on the screen. (See page 12-10.) Wizard" message on 'Do not install a driver. (Windows will not accept print. Make sure the Brother TWAIN Driver is selected as the primary source. Reduce the graphic quality or ...98). Most laser printers have already installed the drivers in Windows 95). Software Difficulties You see the "Update Follow the instructions from the installer, Device Driver Wizard" then click Next. In PaperPort®, click File | Select Source, highlight the Brother TWAIN Driver and click Select. TROUBLESHOOTING AND ROUTINE...
Users Manual - English
Page 218
See troubleshooting document jam 22-4 drivers fax 16-4 installing iMac™/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 printing 14-1 TWAIN compliant 17-6 drum unit cleaning 22-19 installing 2-4 life remaining 22-24 ...(telephone answering device) external telephone 2-9 F fax codes changing 5-5 Fax Receive Code 5-5 Remote Retrieval Access Code 8-3 troubleshooting 5-5 Fax Forwarding changing remotely 8-4, 8-6 programming a number 8-2 setting up at MFC 8-2 Fax Receive Code 5-5 Fax Storage printing from a remote site 8-5 I-2 INDEX See Multi-Function Link® ...
See troubleshooting document jam 22-4 drivers fax 16-4 installing iMac™/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 printing 14-1 TWAIN compliant 17-6 drum unit cleaning 22-19 installing 2-4 life remaining 22-24 ...(telephone answering device) external telephone 2-9 F fax codes changing 5-5 Fax Receive Code 5-5 Remote Retrieval Access Code 8-3 troubleshooting 5-5 Fax Forwarding changing remotely 8-4, 8-6 programming a number 8-2 setting up at MFC 8-2 Fax Receive Code 5-5 Fax Storage printing from a remote site 8-5 I-2 INDEX See Multi-Function Link® ...
Users Manual - English
Page 221
...stored numbers 9-1 proof fax was sent 9-2 types of 9-1 Reset key (clear printer memory) 14-7 resolution fax (Standard, Fine, Superfine, Photo) 6-4, S-1 multiple...8482;/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 using Brother Control Center 15-1 Multi-Function Link® Pro... instructions 21-4 scanner, cleaning 22-17 Scanner drivers. See troubleshooting Superfine. See Broadcasting setup assembly. See resolution Station ID (... faxes 9-2 list of MFC date and time 4-1 Daylight Savings Time 4-5 station ID (fax header) 4-2 shipping the MFC 22-14 simultaneous printing/...
...stored numbers 9-1 proof fax was sent 9-2 types of 9-1 Reset key (clear printer memory) 14-7 resolution fax (Standard, Fine, Superfine, Photo) 6-4, S-1 multiple...8482;/Macintosh® G3 23-1 Windows® Parallel 12-12 Windows® USB 12-4 using Brother Control Center 15-1 Multi-Function Link® Pro... instructions 21-4 scanner, cleaning 22-17 Scanner drivers. See troubleshooting Superfine. See Broadcasting setup assembly. See resolution Station ID (... faxes 9-2 list of MFC date and time 4-1 Daylight Savings Time 4-5 station ID (fax header) 4-2 shipping the MFC 22-14 simultaneous printing/...
Users Manual - English
Page 222
See inside of Disclaimer iii USA iv Windows® 3.1x, 95/98, or NT® WS 4.0 (installing with your version) 12-4 to 12-15, 12-12 to 12-15 Y Year 2000 Compliant. T TAD (telephone answering device), external answer mode 5-1 connecting 2-9 recording outgoing message 2-10 telephone, external 2-9 ... 9-2 transparencies 2-7 triplex adapter 2-11 troubleshooting 22-1 document jam 22-4 error messages on LCD 22-1 if you are having difficulty 22-7 DOS setup printing 22-10 incoming calls 22-7 paper handling 22-11 phone line connections 22-7 printer difficulties 22-8 printing or receiving faxes ...
See inside of Disclaimer iii USA iv Windows® 3.1x, 95/98, or NT® WS 4.0 (installing with your version) 12-4 to 12-15, 12-12 to 12-15 Y Year 2000 Compliant. T TAD (telephone answering device), external answer mode 5-1 connecting 2-9 recording outgoing message 2-10 telephone, external 2-9 ... 9-2 transparencies 2-7 triplex adapter 2-11 troubleshooting 22-1 document jam 22-4 error messages on LCD 22-1 if you are having difficulty 22-7 DOS setup printing 22-10 incoming calls 22-7 paper handling 22-11 phone line connections 22-7 printer difficulties 22-8 printing or receiving faxes ...