Users Manual - English
Page 8
... Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you may also have other than a Brother Authorized Service Representative, or from the use the ... thereafter shall be liable for any failure of the MFC/Facsimile machine to operate properly. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 We're at...
... Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you may also have other than a Brother Authorized Service Representative, or from the use the ... thereafter shall be liable for any failure of the MFC/Facsimile machine to operate properly. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 We're at...
Users Manual - English
Page 13
... and Handshake 1-7 ECM (Error Correction Mode 1-8 2 Assembly and Connections 2-1 Packing List 2-1 Choosing a Location 2-2 Assembly 2-3 Installing the Drum Unit Assembly (with Toner Cartridge 2-3 Setting Up the FAX/MFC 2-5 Loading Paper 2-7 Acceptable Paper 2-7 Paper Capacity of Multi-purpose Sheet Feeder 2-8 Connecting an External Telephone 2-9 Connecting an External Telephone Answering Device (TAD 2-9 Sequence 2-9 Connections 2-...
... and Handshake 1-7 ECM (Error Correction Mode 1-8 2 Assembly and Connections 2-1 Packing List 2-1 Choosing a Location 2-2 Assembly 2-3 Installing the Drum Unit Assembly (with Toner Cartridge 2-3 Setting Up the FAX/MFC 2-5 Loading Paper 2-7 Acceptable Paper 2-7 Paper Capacity of Multi-purpose Sheet Feeder 2-8 Connecting an External Telephone 2-9 Connecting an External Telephone Answering Device (TAD 2-9 Sequence 2-9 Connections 2-...
Users Manual - English
Page 18
..., FAX-3800, MFC-4800 Only) ....... 12-4 Warranty 12-4 International ENERGY STAR® Compliance Statement 12-4 Important Safety Instructions 12-5 Trademarks 12-7 Troubleshooting and Routine Maintenance 13-1 Troubleshooting 13-1 Error Messages 13-1 Document Jam 13-5 Paper Jam 13-5 Paper is Jammed in the Multi-purpose Sheet Feeder.... 13-6 Paper is Jammed near the Drum Unit...
..., FAX-3800, MFC-4800 Only) ....... 12-4 Warranty 12-4 International ENERGY STAR® Compliance Statement 12-4 Important Safety Instructions 12-5 Trademarks 12-7 Troubleshooting and Routine Maintenance 13-1 Troubleshooting 13-1 Error Messages 13-1 Document Jam 13-5 Paper Jam 13-5 Paper is Jammed in the Multi-purpose Sheet Feeder.... 13-6 Paper is Jammed near the Drum Unit...
Users Manual - English
Page 29
...Ordering Accessories and Supplies on page ii for Bi-directional IEEE 1284 (For FAX-3800 Only) Telephone Wire Cord Document Support Paper Support Accessory Order Form Handset Curled Cord Telephone Handset CD-ROM (For MFC 4800 Only) Drum Unit Assembly (With free Starter Toner Cartridge-up to your warranty. If you do... FAX-3800 Only) Do NOT throw away the filter cores and cable ties by accident. You will need them to meet FCC Emission Requirements when you connect the MFC to 1,000 pages) Owner's Manual Test Sheet (For USA Only) Quick Setup Guide If an item is missing, call Brother Customer...
...Ordering Accessories and Supplies on page ii for Bi-directional IEEE 1284 (For FAX-3800 Only) Telephone Wire Cord Document Support Paper Support Accessory Order Form Handset Curled Cord Telephone Handset CD-ROM (For MFC 4800 Only) Drum Unit Assembly (With free Starter Toner Cartridge-up to your warranty. If you do... FAX-3800 Only) Do NOT throw away the filter cores and cable ties by accident. You will need them to meet FCC Emission Requirements when you connect the MFC to 1,000 pages) Owner's Manual Test Sheet (For USA Only) Quick Setup Guide If an item is missing, call Brother Customer...
Users Manual - English
Page 31
Do NOT remove the starter sheet-this will be ejected while the FAX/MFC is warming up. Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge. Starter Sheet ASSEMBLY AND CONNECTIONS 2-3 To prevent damage to the drum, do NOT expose it from side to side five or six times to light for longer than a few minutes.
Do NOT remove the starter sheet-this will be ejected while the FAX/MFC is warming up. Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge. Starter Sheet ASSEMBLY AND CONNECTIONS 2-3 To prevent damage to the drum, do NOT expose it from side to side five or six times to light for longer than a few minutes.
Users Manual - English
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2 Open the top cover of the FAX/MFC. 3 Holding the drum unit by its handles, insert it into the FAX/MFC. 4 Close the top cover. 2-4 ASSEMBLY AND CONNECTIONS
2 Open the top cover of the FAX/MFC. 3 Holding the drum unit by its handles, insert it into the FAX/MFC. 4 Close the top cover. 2-4 ASSEMBLY AND CONNECTIONS
Users Manual - English
Page 109
... explains the most problems yourself. If you need additional help, call the Brother fax-back system at In USA: 1-800-521-2846 In Canada: 1-800-681-9838 1-514-685-5381 (in Montreal) ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is near the end of Refill the paper or paper or paper is...
... explains the most problems yourself. If you need additional help, call the Brother fax-back system at In USA: 1-800-521-2846 In Canada: 1-800-681-9838 1-514-685-5381 (in Montreal) ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is near the end of Refill the paper or paper or paper is...
Users Manual - English
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... mode, you see what happened. Then call . cover. Turn off the power. During the cooling down mode. Try to fax or receive again or call the other party's FAX/MFC terminated the call Brother Customer Service: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 13 - 2 T R O U B L E S H O O T I N ...FAX/MFC has a XX mechanical problem. document was not Open, then close the top completely closed. ERROR MESSAGE CAUSE ACTION COOLING DOWN WAIT FOR A WHILE The temperature of the You must wait and allow drum unit or toner cartridge the FAX...
... mode, you see what happened. Then call . cover. Turn off the power. During the cooling down mode. Try to fax or receive again or call the other party's FAX/MFC terminated the call Brother Customer Service: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 13 - 2 T R O U B L E S H O O T I N ...FAX/MFC has a XX mechanical problem. document was not Open, then close the top completely closed. ERROR MESSAGE CAUSE ACTION COOLING DOWN WAIT FOR A WHILE The temperature of the You must wait and allow drum unit or toner cartridge the FAX...
Users Manual - English
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Please call Brother Customer Service and tell them the Machine Error number at: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 PAPER JAM The paper is not installed into the drum unit. (See pages 13-19 to 13-6. Reinstall the drum unit. Order a new toner cartridge now. 13 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M...and printing is not possible, or the toner cartridge is jammed in Do not pull the paper out the FAX/MFC. CHECK DRUM UNIT Drum unit is telling you see any jammed paper or other item, gently pull it will soon run out. ERROR ...
Please call Brother Customer Service and tell them the Machine Error number at: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 PAPER JAM The paper is not installed into the drum unit. (See pages 13-19 to 13-6. Reinstall the drum unit. Order a new toner cartridge now. 13 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M...and printing is not possible, or the toner cartridge is jammed in Do not pull the paper out the FAX/MFC. CHECK DRUM UNIT Drum unit is telling you see any jammed paper or other item, gently pull it will soon run out. ERROR ...
Users Manual - English
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Paper is Jammed in the Fuser Unit 1 Open the top cover. 2 Remove the drum unit. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the top cover. Paper is Jammed near drum unit 13 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Multi-purpose Sheet Feeder Paper is jammed near the Drum Unit or in the Multi-purpose Sheet Feeder 1 Push down the paper lever to pull the jammed paper upward and out of the feeder. 2 Open the top cover and check that a torn piece of paper does not remain inside the FAX/MFC.
Paper is Jammed in the Fuser Unit 1 Open the top cover. 2 Remove the drum unit. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the top cover. Paper is Jammed near drum unit 13 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Multi-purpose Sheet Feeder Paper is jammed near the Drum Unit or in the Multi-purpose Sheet Feeder 1 Push down the paper lever to pull the jammed paper upward and out of the feeder. 2 Open the top cover and check that a torn piece of paper does not remain inside the FAX/MFC.
Users Manual - English
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...: • The FAX/MFC is plugged in the Brother Control Center chapter. (See How to allow for this message or you have loaded the Brother software, the PC will not accept print. Please make sure it off by deselect the AutoLoad PopUp check box in . • The toner cartridge and drum unit are the first... screen, but do not appear when I N T E N A N C E work with your document to Turn Off AutoLoad, page 14-2, in your MFC. DIFFICULTY SUGGESTIONS General Printing Difficulties The FAX/MFC does not print.
...: • The FAX/MFC is plugged in the Brother Control Center chapter. (See How to allow for this message or you have loaded the Brother software, the PC will not accept print. Please make sure it off by deselect the AutoLoad PopUp check box in . • The toner cartridge and drum unit are the first... screen, but do not appear when I N T E N A N C E work with your document to Turn Off AutoLoad, page 14-2, in your MFC. DIFFICULTY SUGGESTIONS General Printing Difficulties The FAX/MFC does not print.
Users Manual - English
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..., you still have white in copies. Dark Stripes or Toner Stains Clean the FAX/MFC's interior and the primary corona wire of the toner cartridge. (See Routine Maintenance, page 13-16 and Cleaning the Drum Unit, page 13-18.) Make sure that the tab of the corona wire is dirty...problem. White Spots Toner scatters and stains the printed page. light function. Remove the drum unit and clean the FAX/MFC's interior. (See Routine Maintenance, page 13-16, Cleaning the Printer, page 13-17 and Cleaning the Drum Unit, page 13-18.) Make sure that you use paper that meets specifications. (See ...
..., you still have white in copies. Dark Stripes or Toner Stains Clean the FAX/MFC's interior and the primary corona wire of the toner cartridge. (See Routine Maintenance, page 13-16 and Cleaning the Drum Unit, page 13-18.) Make sure that the tab of the corona wire is dirty...problem. White Spots Toner scatters and stains the printed page. light function. Remove the drum unit and clean the FAX/MFC's interior. (See Routine Maintenance, page 13-16, Cleaning the Printer, page 13-17 and Cleaning the Drum Unit, page 13-18.) Make sure that you use paper that meets specifications. (See ...
Users Manual - English
Page 121
...empty. White page Make sure that the toner cartridge is printed black. You must then replace the drum unit with the toner cartridge installed. You may occur if the FAX/MFC has not been used for a long time. Also, do not disappear, it will cause... Page Certain environmental conditions such as it may be that a torn piece of Regular Marks Marks may cause this case, replace the drum unit with a new one . Make sure the FAX/MFC is scratched. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 13 Example of paper does not remain on a flat, ...
...empty. White page Make sure that the toner cartridge is printed black. You must then replace the drum unit with the toner cartridge installed. You may occur if the FAX/MFC has not been used for a long time. Also, do not disappear, it will cause... Page Certain environmental conditions such as it may be that a torn piece of Regular Marks Marks may cause this case, replace the drum unit with a new one . Make sure the FAX/MFC is scratched. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 13 Example of paper does not remain on a flat, ...
Users Manual - English
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... 2 Remove the line cord and unplug the FAX/MFC from the AC outlet. Plastic Bag 5 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely. 6 Close the top cover. Drum Unit Caution Remove the drum unit and toner cartridge assembly. Remove the document and... paper supports and the handset, curl cord and pack them. Follow the steps below to pack the FAX/MFC or it . Leave the toner cartridge installed...
... 2 Remove the line cord and unplug the FAX/MFC from the AC outlet. Plastic Bag 5 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely. 6 Close the top cover. Drum Unit Caution Remove the drum unit and toner cartridge assembly. Remove the document and... paper supports and the handset, curl cord and pack them. Follow the steps below to pack the FAX/MFC or it . Leave the toner cartridge installed...
Users Manual - English
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Keep all separate parts to use with your "Exchange" machine. 9 Close the carton and tape it in the plastic bag and place it shut. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 15 7 Wrap the FAX/MFC in the original carton with the original packing material. 8 Pack the drum unit, toner cartridge assembly and printed materials into the original carton as shown below: (FAX-3800 Only) Note If you are returning the FAX/MFC to Brother as part of the Exchange Service, pack only the FAX/MFC.
Keep all separate parts to use with your "Exchange" machine. 9 Close the carton and tape it in the plastic bag and place it shut. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 15 7 Wrap the FAX/MFC in the original carton with the original packing material. 8 Pack the drum unit, toner cartridge assembly and printed materials into the original carton as shown below: (FAX-3800 Only) Note If you are returning the FAX/MFC to Brother as part of the Exchange Service, pack only the FAX/MFC.
Users Manual - English
Page 124
... cord before you connect the telephone line. 2 Open the document tray, and then the Control Panel. 3 Wipe dirt off the FAX/MFC using thinners or other organic solvents to clean the drum unit during this routine. Cleaning the Document Scanner 1 Unplug the telephone line, and then unplug the power cord. Control Panel White... bar of the scanner. Avoid using a slightly damp clean cloth. 4 Clean the white bar and the glass cover. It is a good idea to clean the FAX/MFC and do not use water. Routine Maintenance You can keep your...
... cord before you connect the telephone line. 2 Open the document tray, and then the Control Panel. 3 Wipe dirt off the FAX/MFC using thinners or other organic solvents to clean the drum unit during this routine. Cleaning the Document Scanner 1 Unplug the telephone line, and then unplug the power cord. Control Panel White... bar of the scanner. Avoid using a slightly damp clean cloth. 4 Clean the white bar and the glass cover. It is a good idea to clean the FAX/MFC and do not use water. Routine Maintenance You can keep your...
Users Manual - English
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... because it off with cold water. 1 Open the top cover. 2 Remove the drum unit assembly. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 17 HOT! I Do not touch the scanner window with a clean soft dry cloth. When you have used the FAX/MFC, some internal parts of the FAX/MFC, never touch the shaded parts as shown in the diagram below. Toner...
... because it off with cold water. 1 Open the top cover. 2 Remove the drum unit assembly. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 17 HOT! I Do not touch the scanner window with a clean soft dry cloth. When you have used the FAX/MFC, some internal parts of the FAX/MFC, never touch the shaded parts as shown in the diagram below. Toner...
Users Manual - English
Page 126
... the Home position ( M ) before reinstalling the drum unit. Home Position (M) 3 Return the tab to left several times. Cleaning the Drum Unit We recommend you do not position the tab at the Home position ( M ), printed pages may have vertical stripes. 4 Re-install the drum unit into the FAX/MFC. (See Replacing the Drum Unit, page 13-23.) 5 Close the top...
... the Home position ( M ) before reinstalling the drum unit. Home Position (M) 3 Return the tab to left several times. Cleaning the Drum Unit We recommend you do not position the tab at the Home position ( M ), printed pages may have vertical stripes. 4 Re-install the drum unit into the FAX/MFC. (See Replacing the Drum Unit, page 13-23.) 5 Close the top...
Users Manual - English
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... of disposable paper to the front. 4 Remove the used toner cartridge from the drum unit by its handles and gently lift the drum forward toward you. Note Place the drum unit on the toner Cartridge cartridge counterclockwise until it out. 13 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Drum Unit 3 Gently turn the Toner lever on a drop cloth or large piece of the...
... of disposable paper to the front. 4 Remove the used toner cartridge from the drum unit by its handles and gently lift the drum forward toward you. Note Place the drum unit on the toner Cartridge cartridge counterclockwise until it out. 13 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Drum Unit 3 Gently turn the Toner lever on a drop cloth or large piece of the...
Users Manual - English
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Place the used toner cartridge carefully. Using another brand of 3rd party Toner, 3rd party Toner Cartridge or 3rd party Drum unit. 6 Gently rock the new toner cartridge from side to unpack the new toner cartridge until immediately before you install it with cold water. 5 Unpack the ... or clothes, immediately wipe it off or wash it in the MFC. Warranty coverage does not apply to problems caused by the use only a genuine Brother toner cartridge (TN-250 series), which is shortened. New Toner Cartridge Used Toner Cartridge Aluminum Bag Caution I N T E N A N C E 13 - 21...
Place the used toner cartridge carefully. Using another brand of 3rd party Toner, 3rd party Toner Cartridge or 3rd party Drum unit. 6 Gently rock the new toner cartridge from side to unpack the new toner cartridge until immediately before you install it with cold water. 5 Unpack the ... or clothes, immediately wipe it off or wash it in the MFC. Warranty coverage does not apply to problems caused by the use only a genuine Brother toner cartridge (TN-250 series), which is shortened. New Toner Cartridge Used Toner Cartridge Aluminum Bag Caution I N T E N A N C E 13 - 21...