User Guide
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... About Status and Activity 126 Notifying Users By SNMP Trap About Status and Activity 130 Monitoring Your GuardianOS-Powered Snap Servers 132 Chapter 11 Updating and Customizing Adaptec Storage Manager 139 Updating Adaptec Storage Manager 139 Customizing Adaptec Storage Manager 139 Creating and Working with Display Groups 141 Chapter 12 Solving Problems 143 General Troubleshooting Tips 143 Troubleshooting Questions and Answers 144 Silencing an Alarm 148 Identifying Failed or Failing Components 148 Hot Swapping Disk Drives 150 Recovering from a Disk Drive Failure 150 Rebuilding...
... About Status and Activity 126 Notifying Users By SNMP Trap About Status and Activity 130 Monitoring Your GuardianOS-Powered Snap Servers 132 Chapter 11 Updating and Customizing Adaptec Storage Manager 139 Updating Adaptec Storage Manager 139 Customizing Adaptec Storage Manager 139 Creating and Working with Display Groups 141 Chapter 12 Solving Problems 143 General Troubleshooting Tips 143 Troubleshooting Questions and Answers 144 Silencing an Alarm 148 Identifying Failed or Failing Components 148 Hot Swapping Disk Drives 150 Recovering from a Disk Drive Failure 150 Rebuilding...
User Guide
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... subnet as your iSCSI Storage Appliance (Adaptec recommends the same system as the GUI and Agent) • Windows Support-Required on any OS besides Windows 2003. 7 Click Next. 8 If prompted, set a user name and password for the Management Service, then click Next. (You won 't appear during installation on the system, then insert the CD. The Adaptec Storage Manager InstallShield wizard opens automatically. (If it doesn't, use Windows Explorer to...
... subnet as your iSCSI Storage Appliance (Adaptec recommends the same system as the GUI and Agent) • Windows Support-Required on any OS besides Windows 2003. 7 Click Next. 8 If prompted, set a user name and password for the Management Service, then click Next. (You won 't appear during installation on the system, then insert the CD. The Adaptec Storage Manager InstallShield wizard opens automatically. (If it doesn't, use Windows Explorer to...
User Guide
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... to a Management Service and add your iSCSI Storage Appliance. 2 The wizard opens automatically and prompts you configure your iSCSI Storage Appliance. 3 Register your iSCSI Storage Appliance. 4 The wizard prompts you don't have installed Adaptec Storage Manager, your next task is complete, two steps remain: 7 Log in to provision storage; you create RAID pools (pools). Once setup in Adaptec Storage Manager is to help you through these steps. Adaptec Storage Manager then prompts you to log in your iSCSI storage. Note Setup time depends...
... to a Management Service and add your iSCSI Storage Appliance. 2 The wizard opens automatically and prompts you configure your iSCSI Storage Appliance. 3 Register your iSCSI Storage Appliance. 4 The wizard prompts you don't have installed Adaptec Storage Manager, your next task is complete, two steps remain: 7 Log in to provision storage; you create RAID pools (pools). Once setup in Adaptec Storage Manager is to help you through these steps. Adaptec Storage Manager then prompts you to log in your iSCSI storage. Note Setup time depends...
User Guide
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... "RAID Quick Reference" on the number of creating pools, helping you don't have enough disk drives to register your iSCSI Storage Appliance. Step 3: Creating RAID Pools The wizard offers two methods for the pool. Note For instructions on a single iSCSI Storage Appliance. If you group disk drives, set RAID levels, determine pool size, and configure advanced settings. The settings are listed first; To build pools with any or all RAID levels are listed in the wizard, the RAID...
... "RAID Quick Reference" on the number of creating pools, helping you don't have enough disk drives to register your iSCSI Storage Appliance. Step 3: Creating RAID Pools The wizard offers two methods for the pool. Note For instructions on a single iSCSI Storage Appliance. If you group disk drives, set RAID levels, determine pool size, and configure advanced settings. The settings are listed first; To build pools with any or all RAID levels are listed in the wizard, the RAID...
User Guide
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... new hot spare Deleting a Hot Spare You can now use Target Based Snapshots in Windows XP and Linux operating systems. Adaptec Storage Manager's snapshot feature creates a frozen copy of a volume at a point in your iSCSI Storage Appliance. Hot spare is no longer being used as a hot spare. When data on the snapshot drive. You can roll back the volume to : • Make disk drive space available for a pool or logical device...
... new hot spare Deleting a Hot Spare You can now use Target Based Snapshots in Windows XP and Linux operating systems. Adaptec Storage Manager's snapshot feature creates a frozen copy of a volume at a point in your iSCSI Storage Appliance. Hot spare is no longer being used as a hot spare. When data on the snapshot drive. You can roll back the volume to : • Make disk drive space available for a pool or logical device...
User Guide
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... her password when logging in to change an authentication setting: 1 In the Logical Devices View, right-click the words Logical devices, then select Modify logical devices. The authentication settings are modified. Note Multiple users can change authentication methods, or remove authentication from any provisioned volume or logical device. You can be logged into the same Management Service at the same time. To access Adaptec Storage Manager and your iSCSI storage. Click Back to the Management Service...
... her password when logging in to change an authentication setting: 1 In the Logical Devices View, right-click the words Logical devices, then select Modify logical devices. The authentication settings are modified. Note Multiple users can change authentication methods, or remove authentication from any provisioned volume or logical device. You can be logged into the same Management Service at the same time. To access Adaptec Storage Manager and your iSCSI storage. Click Back to the Management Service...
User Guide
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... grouped in your iSCSI Storage Appliance. Note For instructions on creating pools using custom configuration. (To change pool size after a pool has been created, see "Step 3: Creating RAID Pools" on a single iSCSI Storage Appliance. About the Express Configuration Method When you use express configuration, Adaptec Storage Manager automatically creates pools by Adaptec Storage Manager and automatically maximizes the capacity of physical disk drives in the Logical Devices View, as described in "Step 3: Creating RAID Pools" on page 96.) Pool size is assigned RAID...
... grouped in your iSCSI Storage Appliance. Note For instructions on creating pools using custom configuration. (To change pool size after a pool has been created, see "Step 3: Creating RAID Pools" on a single iSCSI Storage Appliance. About the Express Configuration Method When you use express configuration, Adaptec Storage Manager automatically creates pools by Adaptec Storage Manager and automatically maximizes the capacity of physical disk drives in the Logical Devices View, as described in "Step 3: Creating RAID Pools" on page 96.) Pool size is assigned RAID...
User Guide
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... or data port IP address. • The system is powered on. • A compatible version of Adaptec Storage Manager is installed on the system. • The Windows Support components of Adaptec Storage Manager are installed on the system (see page 17). • The system is started in the Microsoft Services file. Troubleshooting Questions and Answers Adaptec Storage Manager is admin. Why won 't start on the same network (or subnet) as newer log files are adding was added to an iSCSI Storage...
... or data port IP address. • The system is powered on. • A compatible version of Adaptec Storage Manager is installed on the system. • The Windows Support components of Adaptec Storage Manager are installed on the system (see page 17). • The system is started in the Microsoft Services file. Troubleshooting Questions and Answers Adaptec Storage Manager is admin. Why won 't start on the same network (or subnet) as newer log files are adding was added to an iSCSI Storage...
User Guide
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Recovering Snapshots After a Pool Capacity Failure If pool capacity becomes exhausted, all snapshots within that pool (and all the snapshot sets associated with the volume (see "Volume snapshots are snapshots of the Appliance The Reset button is failed back to Perform a Limited Reset of a file or directory on a specific volume, taken at any time." Using the Reset Button to the iSCSI initiator that the server is fully booted (as DHCP configuration • Resets the server name to...
Recovering Snapshots After a Pool Capacity Failure If pool capacity becomes exhausted, all snapshots within that pool (and all the snapshot sets associated with the volume (see "Volume snapshots are snapshots of the Appliance The Reset button is failed back to Perform a Limited Reset of a file or directory on a specific volume, taken at any time." Using the Reset Button to the iSCSI initiator that the server is fully booted (as DHCP configuration • Resets the server name to...
User Guide
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... the administrator password you used settings that were identical to the previous configuration but your iSCSI targets failed to reconnect each system on your iSCSI targets failed to "Removing iSCSI Targets and Adding the Appliance IP Address" on page 157. 1 In the Logical Devices View, right the words 'Logical devices', then click Modify logical devices. Follow the instructions in this section for a user that will have CHAP enabled, complete...
... the administrator password you used settings that were identical to the previous configuration but your iSCSI targets failed to reconnect each system on your iSCSI targets failed to "Removing iSCSI Targets and Adding the Appliance IP Address" on page 157. 1 In the Logical Devices View, right the words 'Logical devices', then click Modify logical devices. Follow the instructions in this section for a user that will have CHAP enabled, complete...
User Guide
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... the same network. logical manage auth none 5 Activate the volume and assign drive letter via Disk Manager. Unable to the old master target using iSCSI GUI. Ensure that it is changed and set so that for the replication to happen successfully, make sure the iscsi connection of the destination site. 2 Verify the network connectivity between the source and destination sites. 3 Abort the stalled replica update set to Replicated...
... the same network. logical manage auth none 5 Activate the volume and assign drive letter via Disk Manager. Unable to the old master target using iSCSI GUI. Ensure that it is changed and set so that for the replication to happen successfully, make sure the iscsi connection of the destination site. 2 Verify the network connectivity between the source and destination sites. 3 Abort the stalled replica update set to Replicated...
User Guide
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.... Note The default administrator password is assigned to configure the settings on your iSCSI Storage Appliance. Otherwise, the system will appear as local disk storage on your server. You can use the CLI to create and manage iSCSI targets that will appear to hang. • Connect to the iSCSI Storage Appliance through a Telnet session (once the initial network values have been set to the serial port of the iSCSI Storage Appliance. Each...
.... Note The default administrator password is assigned to configure the settings on your iSCSI Storage Appliance. Otherwise, the system will appear as local disk storage on your server. You can use the CLI to create and manage iSCSI targets that will appear to hang. • Connect to the iSCSI Storage Appliance through a Telnet session (once the initial network values have been set to the serial port of the iSCSI Storage Appliance. Each...
User Guide
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... VDS/VSS access. Property Values MGMTPASS Specifies the Management Service log-in use and could not be overwritten. If you have setup wait until the install finishes before it closes: start /WAIT setup.exe /w /s /v"/qn ADDLOCAL=Console,Agent REBOOT=ReallySupress" • To install the VDS/VSS Services with support for a remote Management Service (already installed on a machine named COMP1234, then force a reboot: setup.exe /s /v"/qn ADDLOCAL=ALL USERNAME=admin PASSWORD=pass REBOOT=Force MGMTLOC...
... VDS/VSS access. Property Values MGMTPASS Specifies the Management Service log-in use and could not be overwritten. If you have setup wait until the install finishes before it closes: start /WAIT setup.exe /w /s /v"/qn ADDLOCAL=Console,Agent REBOOT=ReallySupress" • To install the VDS/VSS Services with support for a remote Management Service (already installed on a machine named COMP1234, then force a reboot: setup.exe /s /v"/qn ADDLOCAL=ALL USERNAME=admin PASSWORD=pass REBOOT=Force MGMTLOC...
User Guide
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... deleting mirrored volumes 78 DHCP configuring iSCSI Storage Appliance without DHCP server 24 settings 37 Direct Attached Storage display options 140 documentation 53 Enterprise View 53 discovering network attached storage 134 discovery settings 45 disk drives available space 55 capacity 58 capacity limitations 93 connection limitations 18 failed disk drives 150-152 hot swapping 150 in logical devices 39 maximum per iSCSI Storage Appliance 18 RAID levels 201 recovering from failure 150-152 relative capacity 58 status 133 viewing logical devices 56 viewing status 55 display groups...
... deleting mirrored volumes 78 DHCP configuring iSCSI Storage Appliance without DHCP server 24 settings 37 Direct Attached Storage display options 140 documentation 53 Enterprise View 53 discovering network attached storage 134 discovery settings 45 disk drives available space 55 capacity 58 capacity limitations 93 connection limitations 18 failed disk drives 150-152 hot swapping 150 in logical devices 39 maximum per iSCSI Storage Appliance 18 RAID levels 201 recovering from failure 150-152 relative capacity 58 status 133 viewing logical devices 56 viewing status 55 display groups...
User Guide
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... 140 error icon 119 Ethernet ports 37, 191 event log 118 Event Viewer 52, 59, 118 status icons 119 events 59 expanding pools 96 expansion array hardware checklist 197 specifications 198 express configuration 38 extending mirrored volumes 75 extending volumes 103 F failed components 148 failing back mirrored volumes 76 failing over mirrored volumes 76 Failure (job status) 71 fan status 120, 133 feature support 14 iSCSI Storage Hosts 14 field service documents 9 firewall settings 32 flash drive failure...
... 140 error icon 119 Ethernet ports 37, 191 event log 118 Event Viewer 52, 59, 118 status icons 119 events 59 expanding pools 96 expansion array hardware checklist 197 specifications 198 express configuration 38 extending mirrored volumes 75 extending volumes 103 F failed components 148 failing back mirrored volumes 76 failing over mirrored volumes 76 Failure (job status) 71 fan status 120, 133 feature support 14 iSCSI Storage Hosts 14 field service documents 9 firewall settings 32 flash drive failure...
User Guide
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... iSCSI ping settings 45 iSCSI ports 37 iSCSI Storage access control 83 auto-discovery control lists 83 CHAP authentication 85 display options 140 Security Manager 86 SRP authentication 85 iSCSI Storage Appliance access control 85 adding new 92 administrative password 182 authentication 85 auto-discovery control lists 83 configuring during setup 36 configuring without DHCP server 24 date and time settings 37 DHCP settings 37 disk drive limitations 18 email notifications 126 Ethernet ports 37 failure recovery 155 flash drive failure in mirrored appliance 159 IP addresses 37 logical device...
... iSCSI ping settings 45 iSCSI ports 37 iSCSI Storage access control 83 auto-discovery control lists 83 CHAP authentication 85 display options 140 Security Manager 86 SRP authentication 85 iSCSI Storage Appliance access control 85 adding new 92 administrative password 182 authentication 85 auto-discovery control lists 83 configuring during setup 36 configuring without DHCP server 24 date and time settings 37 DHCP settings 37 disk drive limitations 18 email notifications 126 Ethernet ports 37 failure recovery 155 flash drive failure in mirrored appliance 159 IP addresses 37 logical device...
User Guide
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... Data Unit settings 45 RAID level 56 selecting disk drives 39 size 39 SRP authentication settings 44 viewing disk drives 56 Logical Devices View 52, 56 logical drives. See logical devices M main window 52 display groups 141 display options 141 management ports 37 Management Service access levels 86 adding new 91 defined 16 display group status 142 email notifications 126 installation requirements 18 Jobs Manager 115 logging in 47 operating system support 211 privilege levels 86 Security Manager 86 SNMP Trap Manager 130 manual storage...
... Data Unit settings 45 RAID level 56 selecting disk drives 39 size 39 SRP authentication settings 44 viewing disk drives 56 Logical Devices View 52, 56 logical drives. See logical devices M main window 52 display groups 141 display options 141 management ports 37 Management Service access levels 86 adding new 91 defined 16 display group status 142 email notifications 126 installation requirements 18 Jobs Manager 115 logging in 47 operating system support 211 privilege levels 86 Security Manager 86 SNMP Trap Manager 130 manual storage...
User Guide
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... II disk drive limitations 18 Schedule Manager deleting a job 72 missed start times 72 modifying a job 71 scheduled jobs deleting a job 72 email notifications 126 missed start times 72 modifying a job 71 rescheduling 72 scheduling 70 status 126 Security Manager 86 adding users 88 modifying users 89 opening 88 removing users 89 setup adding iSCSI Storage Appliance 35 configuring iSCSI Storage Appliance without DHCP server 24 configuring the iSCSI Storage Appliance 36 creating pools 38 DHCP settings 37 installing Adaptec Storage Manager 27-32 IP SAN 33-?? iSCSI storage 33-?? iSCSI Storage...
... II disk drive limitations 18 Schedule Manager deleting a job 72 missed start times 72 modifying a job 71 scheduled jobs deleting a job 72 email notifications 126 missed start times 72 modifying a job 71 rescheduling 72 scheduling 70 status 126 Security Manager 86 adding users 88 modifying users 89 opening 88 removing users 89 setup adding iSCSI Storage Appliance 35 configuring iSCSI Storage Appliance without DHCP server 24 configuring the iSCSI Storage Appliance 36 creating pools 38 DHCP settings 37 installing Adaptec Storage Manager 27-32 IP SAN 33-?? iSCSI storage 33-?? iSCSI Storage...
User Guide
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... troubleshooting 131 software upgrades 139 SRP authentication 44, 85 modifying 86 standard unit of measure 140 starting Adaptec Storage Manager 35 status 118 component properties 120 disk drives 55, 56 display group 142 email notifications 126-129 enclosures 119 event log 118 Event Viewer 59, 118 jobs in progress 116 Network Attached Storage 132 Snap Servers (GuardianOS-powered) 132 SNMP trap notifications 130-131 status icons 119, 133 View buttons 58 status...
... troubleshooting 131 software upgrades 139 SRP authentication 44, 85 modifying 86 standard unit of measure 140 starting Adaptec Storage Manager 35 status 118 component properties 120 disk drives 55, 56 display group 142 email notifications 126-129 enclosures 119 event log 118 Event Viewer 59, 118 jobs in progress 116 Network Attached Storage 132 Snap Servers (GuardianOS-powered) 132 SNMP trap notifications 130-131 status icons 119, 133 View buttons 58 status...
User Guide
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... file 148 disk drive failure 150-152 email notification problems 146 failed components, identifying 148 installing Windows Support components 143 iSCSI Storage Appliance 155 log-in problems 144 provisioning storage 145 reconnecting to iSCSI Storage Appliance 155 replacing an iSCSI Storage Appliance 155 shutting down the iSCSI Storage Appliance 155 snapshots 154 support archive file 148 volumes 145 typographical conventions 10 U uninstalling Adaptec Storage Manager 60 Linux 60 Windows 60 units of measure 140 updating Adaptec Storage Manager 139 updating controller images 111 user documents...
... file 148 disk drive failure 150-152 email notification problems 146 failed components, identifying 148 installing Windows Support components 143 iSCSI Storage Appliance 155 log-in problems 144 provisioning storage 145 reconnecting to iSCSI Storage Appliance 155 replacing an iSCSI Storage Appliance 155 shutting down the iSCSI Storage Appliance 155 snapshots 154 support archive file 148 volumes 145 typographical conventions 10 U uninstalling Adaptec Storage Manager 60 Linux 60 Windows 60 units of measure 140 updating Adaptec Storage Manager 139 updating controller images 111 user documents...