Acer V3-551 and 551G Notebook Service Guide
Page 3
... Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 Bluetooth Function Failure 4-14 4-in-1 Card Function Failure 4-15 Unit Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery...
... Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 Bluetooth Function Failure 4-14 4-in-1 Card Function Failure 4-15 Unit Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery...
Acer V3-551 and 551G Notebook Service Guide
Page 24
... A8-4500M 1.9 4 2.5GT/s 32nm A6-4400M 2.7 2 2.5GT/s 32nm Cache Size Package 2MB 2MB 1MB uPGA722P uPGA722P uPGA722P Core Voltage 0.75-1.3V 0.75-1.3V 0.75-1.3V 1-17 Hardware Specifications and Configurations
... A8-4500M 1.9 4 2.5GT/s 32nm A6-4400M 2.7 2 2.5GT/s 32nm Cache Size Package 2MB 2MB 1MB uPGA722P uPGA722P uPGA722P Core Voltage 0.75-1.3V 0.75-1.3V 0.75-1.3V 1-17 Hardware Specifications and Configurations
Acer V3-551 and 551G Notebook Service Guide
Page 58
...: Plug the AC power adaptor to use the WinFlash Utility: 1. Perform the following to a power source before performing the WinFlash Utility. WinFlash Utilities file 2. Figure 2:17. Figure 2:18. System Utilities 2-16 Double-click on the utility file. Boot from the OS and search for WinFlash Utility file. InsydeFlash Screen CAUTION: •...
...: Plug the AC power adaptor to use the WinFlash Utility: 1. Perform the following to a power source before performing the WinFlash Utility. WinFlash Utilities file 2. Figure 2:17. Figure 2:18. System Utilities 2-16 Double-click on the utility file. Boot from the OS and search for WinFlash Utility file. InsydeFlash Screen CAUTION: •...
Acer V3-551 and 551G Notebook Service Guide
Page 59
3. Figure 2:21. Updating Flash EC The system restarts automatically when update is complete, the system automatically proceeds with updating Flash EC. When the warning message appears, click OK to continue. Updating Flash ROM When updating Flash ROM is finished. 2-17 System Utilities Warning Message Figure 2:20. Figure 2:19. Flash process begins.
3. Figure 2:21. Updating Flash EC The system restarts automatically when update is complete, the system automatically proceeds with updating Flash EC. When the warning message appears, click OK to continue. Updating Flash ROM When updating Flash ROM is finished. 2-17 System Utilities Warning Message Figure 2:20. Figure 2:19. Flash process begins.
Acer V3-551 and 551G Notebook Service Guide
Page 75
CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 Bluetooth Function Failure 4-14 4-in-1 Card Function Failure 4-15 Unit Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-18 Undetermined Problems 4-19
CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 Bluetooth Function Failure 4-14 4-in-1 Card Function Failure 4-15 Unit Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-18 Undetermined Problems 4-19
Acer V3-551 and 551G Notebook Service Guide
Page 76
Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a non... NOTE: • The diagnostic tests are a guide for troubleshooting computer problems. The step by repeating the operation that led to test only Acer products. Power On Issues on page 4-13 Figure 4:10. Symptoms Power on page 4-16 Figure 4:13. Unit Thermal Failure on Issues No... on page 4-9 Figure 4:7. General Information The following procedures are intended to the problem. 3. Internal Speaker Failure on page 4-17 Page 4-18 4.
Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a non... NOTE: • The diagnostic tests are a guide for troubleshooting computer problems. The step by repeating the operation that led to test only Acer products. Power On Issues on page 4-13 Figure 4:10. Symptoms Power on page 4-16 Figure 4:13. Unit Thermal Failure on Issues No... on page 4-9 Figure 4:7. General Information The following procedures are intended to the problem. 3. Internal Speaker Failure on page 4-17 Page 4-18 4.
Acer V3-551 and 551G Notebook Service Guide
Page 91
Cosmetic Failure If the cosmetic fails, perform the following: Start OK LCD cover NG OK Swap LCD cover LCD bezel NG OK Swap LCD bezel Upper NG OK Swap Upper Lower OK Function Test NG Swap Lower Figure 4:13. Cosmetic Failure Troubleshooting 4-17
Cosmetic Failure If the cosmetic fails, perform the following: Start OK LCD cover NG OK Swap LCD cover LCD bezel NG OK Swap LCD bezel Upper NG OK Swap Upper Lower OK Function Test NG Swap Lower Figure 4:13. Cosmetic Failure Troubleshooting 4-17
Acer V3-551 and 551G Notebook Service Guide
Page 110
Removing the ODD bezel (2 of the ODD bezel. Figure 5:18. Remove the screws to detach the left side latch of 2) 6. 5. Removing the ODD Bracket Service and Maintenance 5-17 Pull to remove the ODD bracket. Figure 5:17.
Removing the ODD bezel (2 of the ODD bezel. Figure 5:18. Remove the screws to detach the left side latch of 2) 6. 5. Removing the ODD Bracket Service and Maintenance 5-17 Pull to remove the ODD bracket. Figure 5:17.
Acer V3-551 and 551G Notebook Service Guide
Page 128
Lower Case Screws Screw Name Screw Type M 2.0 x 2.5 Quantity 3 M 2.5 x 4.0 1 M 2.5 x 8.0 17 Service and Maintenance 5-35 Attach the 21 screws to secure the lower case. Attaching the Lower Case Screws Table 5:10. 5. Figure 5:47.
Lower Case Screws Screw Name Screw Type M 2.0 x 2.5 Quantity 3 M 2.5 x 4.0 1 M 2.5 x 8.0 17 Service and Maintenance 5-35 Attach the 21 screws to secure the lower case. Attaching the Lower Case Screws Table 5:10. 5. Figure 5:47.
Acer V3-551 and 551G Notebook Service Guide
Page 213
... International Texture KB.I170A.410 Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Greek Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Arabic Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Chinese Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Russian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black US International...
... International Texture KB.I170A.410 Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Greek Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Arabic Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Chinese Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Russian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black US International...
Acer V3-551 and 551G Notebook Service Guide
Page 214
... Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Italian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black French Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Hungarian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Norwegian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Portuguese Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard...
... Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Italian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black French Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Hungarian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Norwegian Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Portuguese Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard...
Acer V3-551 and 551G Notebook Service Guide
Page 225
...-11C LF 128*16 46nm VRAM HYNIX Graphic DDRIII 900 2Gb H5TQ2G63DFR-11C LF+HF 128*16 38nm Gemma die AMD NB Chipset A70M N Keyboard ACER GF7T_A10B GF7T Internal 17 Standard Black NONE Y2010 Acer Legend Texture Atheros AR8151L PIFA Part No.
...-11C LF 128*16 46nm VRAM HYNIX Graphic DDRIII 900 2Gb H5TQ2G63DFR-11C LF+HF 128*16 38nm Gemma die AMD NB Chipset A70M N Keyboard ACER GF7T_A10B GF7T Internal 17 Standard Black NONE Y2010 Acer Legend Texture Atheros AR8151L PIFA Part No.