Acer V3-551 and 551G Notebook Service Guide
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...FRU parts: Check the most up-to extend the functionality of this printed service guide. For Acer-authorized service providers: Your Acer office may have a different part number code than those given in this printed service guide. ...General Information This Service Guide provides all technical information relating to provide you with further technical details. add-on your regional office may have decided to -date information available on card, modem, or extra memory...
...FRU parts: Check the most up-to extend the functionality of this printed service guide. For Acer-authorized service providers: Your Acer office may have a different part number code than those given in this printed service guide. ...General Information This Service Guide provides all technical information relating to provide you with further technical details. add-on your regional office may have decided to -date information available on card, modem, or extra memory...
Acer V3-551 and 551G Notebook Service Guide
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...® 8 Platform • AMD Family 15h FS1R2 "Trinity" APU • AMD A70M Fusion Controller Hub System Memory • Dual Channel Support / DDRIII SO-DIMM slot • Maximum: 16 GB Display 15.6" HD 1366 x 768 resolution Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio Graphics • 16...
...® 8 Platform • AMD Family 15h FS1R2 "Trinity" APU • AMD A70M Fusion Controller Hub System Memory • Dual Channel Support / DDRIII SO-DIMM slot • Maximum: 16 GB Display 15.6" HD 1366 x 768 resolution Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio Graphics • 16...
Acer V3-551 and 551G Notebook Service Guide
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I/O Ports • Multi-in-1 card reader, supporting: Secure Digital™ (SD) Card, MultiMedia Card™ (MMC), Memory Stick PRO™ (MS PRO), xD-Picture Card • USB 3.0 port • Two USB 2.0 ports • HDMI® port with HDCP support • External ...-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Special Keys and Controls Keyboard • 103/104/107-key Acer Fine Tip keyboard • International language support • Independent standard numeric keypad, pgdn/pgup/home/end keys Touchpad • Multi-gesture touchpad, supporting two-finger...
I/O Ports • Multi-in-1 card reader, supporting: Secure Digital™ (SD) Card, MultiMedia Card™ (MMC), Memory Stick PRO™ (MS PRO), xD-Picture Card • USB 3.0 port • Two USB 2.0 ports • HDMI® port with HDCP support • External ...-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Special Keys and Controls Keyboard • 103/104/107-key Acer Fine Tip keyboard • International language support • Independent standard numeric keypad, pgdn/pgup/home/end keys Touchpad • Multi-gesture touchpad, supporting two-finger...
Acer V3-551 and 551G Notebook Service Guide
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...; Amber: Battery is charging. 2 • Blue: Battery is active. 1-7 Hardware Specifications and Configurations Closed Front View # Icon Item Description Insert a memory card such as Secure Digital (SD), MultiMedia Card (MMC), Memory Stick Multi-in-1 PRO (MS PRO), and xD-Picture Card (xD) for 1 MULTIMEDIACARD Card Reader external storage. HDD Indicator Indicates hard...
...; Amber: Battery is charging. 2 • Blue: Battery is active. 1-7 Hardware Specifications and Configurations Closed Front View # Icon Item Description Insert a memory card such as Secure Digital (SD), MultiMedia Card (MMC), Memory Stick Multi-in-1 PRO (MS PRO), and xD-Picture Card (xD) for 1 MULTIMEDIACARD Card Reader external storage. HDD Indicator Indicates hard...
Acer V3-551 and 551G Notebook Service Guide
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Base View 1 2 3 Figure 1:5. Cover Hardware Specifications and Configurations 1-10 HDD and Memory 3 Compartment Houses the computer HDD and main memory. Base View # Icon Item Description 1 Battery Bay Houses the computer battery pack. 2 Battery Release Latch Insert a suitable tool into the latch and slide to release the battery.
Base View 1 2 3 Figure 1:5. Cover Hardware Specifications and Configurations 1-10 HDD and Memory 3 Compartment Houses the computer HDD and main memory. Base View # Icon Item Description 1 Battery Bay Houses the computer battery pack. 2 Battery Release Latch Insert a suitable tool into the latch and slide to release the battery.
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... Gen2 DP2 APU HDMI (UMA / Muxless) DP0 AMD FS1R2 APU Trinity uPGA-722 Package DP1 P_GPP x 3 GEN1 DP x 4 (DP1 TXP/N 0~4) ML for FCH VGA UMI Memory BUS(DDR3) Dual Channel 1.5V DDRIII 800~1866MHz 204pin DDRIII-SO-DIMM X2 BANK 0, 1, 2, 3 USB20 M/B*1 USB20 Sub/B*2 USB30 M/B*1 CMOS Bluetooth Mini Camera Conn. LVDS Conn...
... Gen2 DP2 APU HDMI (UMA / Muxless) DP0 AMD FS1R2 APU Trinity uPGA-722 Package DP1 P_GPP x 3 GEN1 DP x 4 (DP1 TXP/N 0~4) ML for FCH VGA UMI Memory BUS(DDR3) Dual Channel 1.5V DDRIII 800~1866MHz 204pin DDRIII-SO-DIMM X2 BANK 0, 1, 2, 3 USB20 M/B*1 USB20 Sub/B*2 USB30 M/B*1 CMOS Bluetooth Mini Camera Conn. LVDS Conn...
Acer V3-551 and 551G Notebook Service Guide
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...dBA) 28 31 34 37 40 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Specification AMD Trinity APU No on board Memory 2 1GB/2GB/4GB/8GB Total 16GB ... 0 0 1024 1024 1024 1024 2048 2048 2048 Slot 2 (MB) 1024 2048 4096 0 1024 2048 4096 0 1024 2048 Hardware Specifications and Configurations Total Memory (MB) 1024 2048 4096 1024 2048 3072 5120 2048 3072 4096 1-18 CPU Fan True Value Table (Tj=100) CPU Temperature Fan Speed (RPM) 50...
...dBA) 28 31 34 37 40 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Specification AMD Trinity APU No on board Memory 2 1GB/2GB/4GB/8GB Total 16GB ... 0 0 1024 1024 1024 1024 2048 2048 2048 Slot 2 (MB) 1024 2048 4096 0 1024 2048 4096 0 1024 2048 Hardware Specifications and Configurations Total Memory (MB) 1024 2048 4096 1024 2048 3072 5120 2048 3072 4096 1-18 CPU Fan True Value Table (Tj=100) CPU Temperature Fan Speed (RPM) 50...
Acer V3-551 and 551G Notebook Service Guide
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... by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) 1-23 Hardware Specifications and Configurations Super-Multi Drive Item Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification Pioneer DVR-TD11RS / Panasonic UJ8B0AW / HLDS GT51N / PLDS DS-8A8SH With CD Diskette With...
... by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) 1-23 Hardware Specifications and Configurations Super-Multi Drive Item Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification Pioneer DVR-TD11RS / Panasonic UJ8B0AW / HLDS GT51N / PLDS DS-8A8SH With CD Diskette With...
Acer V3-551 and 551G Notebook Service Guide
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...) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) Hardware Specifications and Configurations 1-24 BD Drive Items Vendor & Model name Performance Specification Transfer rate (KB/ sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specifications Panasonic UJ160ABAA1-B / Pioneer BDR-TD03RT / Panasonic UJ260ABAA-B With CD Disc With DVD Disc With...
...) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) Hardware Specifications and Configurations 1-24 BD Drive Items Vendor & Model name Performance Specification Transfer rate (KB/ sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specifications Panasonic UJ160ABAA1-B / Pioneer BDR-TD03RT / Panasonic UJ260ABAA-B With CD Disc With DVD Disc With...
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... video configuration software • AMD Eyefinity multi-display technology • AMD Radeon™ Dual Graphics technology capable • AMD Catalyst Control Center VRAM Chipset Hynix Memory Size 1G / 2G Interface DDRIII Supported Resolution Resolution 16 bits 32 bits 800x600p/60Hz 4:3 V V 1024x600p/60Hz 16:10 V V 1024x768p/60Hz 4:3 V V 1280x720/60Hz 16:9 V V 1280x768/60Hz...
... video configuration software • AMD Eyefinity multi-display technology • AMD Radeon™ Dual Graphics technology capable • AMD Catalyst Control Center VRAM Chipset Hynix Memory Size 1G / 2G Interface DDRIII Supported Resolution Resolution 16 bits 32 bits 800x600p/60Hz 4:3 V V 1024x600p/60Hz 16:10 V V 1024x768p/60Hz 4:3 V V 1280x720/60Hz 16:9 V V 1280x768/60Hz...
Acer V3-551 and 551G Notebook Service Guide
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... on - Battery in low power state Discharging • Amber color blinking - Discharging state 1-31 Hardware Specifications and Configurations Battery charging with adapter: miniSD™ • Memory Stick, Memory Stick PRO • xD Picture Specification N/A • Blue color solid on: System on • Blue color and amber color off: System off • Amber...
... on - Battery in low power state Discharging • Amber color blinking - Discharging state 1-31 Hardware Specifications and Configurations Battery charging with adapter: miniSD™ • Memory Stick, Memory Stick PRO • xD Picture Specification N/A • Blue color solid on: System on • Blue color and amber color off: System off • Amber...
Acer V3-551 and 551G Notebook Service Guide
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...or IDE. 2-5 System Utilities Main The Main tab allows the user to -disc recovery by pressing Alt+F10 key during POST. Displays the total memory installed. Valid range is the help for the hour, minute, second field. BIOS Main F9 Setup Defaults F10 Save and Exit Parameter System Time ...System Date Total Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets the system time in 24-hour format. INCREASE/REDUCE ...
...or IDE. 2-5 System Utilities Main The Main tab allows the user to -disc recovery by pressing Alt+F10 key during POST. Displays the total memory installed. Valid range is the help for the hour, minute, second field. BIOS Main F9 Setup Defaults F10 Save and Exit Parameter System Time ...System Date Total Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets the system time in 24-hour format. INCREASE/REDUCE ...
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... Utility NOTE: • If a Crisis Recovery Disc is used . See Creating a USB Flash Crisis Disk on page 2-24. • Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is not available, create one of system programs • New features or options • Restore a ...BIOS when it becomes corrupted. BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: • New versions of the following to run a BIOS Flash update: 1. If the battery pack ...
... Utility NOTE: • If a Crisis Recovery Disc is used . See Creating a USB Flash Crisis Disk on page 2-24. • Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is not available, create one of system programs • New features or options • Restore a ...BIOS when it becomes corrupted. BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: • New versions of the following to run a BIOS Flash update: 1. If the battery pack ...
Acer V3-551 and 551G Notebook Service Guide
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..., it to EEPROM Input: dmitools /wp Aspire System Utilities 2-18 Write Product Name to the operating system (Windows, etc.). Boot from Memory: Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire Serial Number (Type1, Offset07h): 01234567890123456789 UUID String... the hardware before sending it is checking that the table correlates with one of the following arguments: • /r ==> Read DMI information from memory • /wm ==> Write Manufacturer Name to EEPROM (max. 16 characters) • /wp ==> Write Product Name to EEPROM (max. ...
..., it to EEPROM Input: dmitools /wp Aspire System Utilities 2-18 Write Product Name to the operating system (Windows, etc.). Boot from Memory: Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire Serial Number (Type1, Offset07h): 01234567890123456789 UUID String... the hardware before sending it is checking that the table correlates with one of the following arguments: • /r ==> Read DMI information from memory • /wm ==> Write Manufacturer Name to EEPROM (max. 16 characters) • /wp ==> Write Product Name to EEPROM (max. ...
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... to clean any password shown as below 1.User Password 2.Supervisor Password Clen User Password Successfully! 1 Clen User Password Successfully! Under the memory module slots, locate the CMOS jumper. 4. CMOS Jumper Clearing BIOS Passwords To clear the User or Supervisor password, perform the following: ..."RTC_RST" point with a metal instrument. 1. Remove the lower cover door and the memory module (refer to bridge the two points of the jumper. The Clean Password Utility is shown. d:\Clnpwd>clnpwd ACER Clean Password Utility V 1.00 Press 1or 2 to clear the desired password shown on...
... to clean any password shown as below 1.User Password 2.Supervisor Password Clen User Password Successfully! 1 Clen User Password Successfully! Under the memory module slots, locate the CMOS jumper. 4. CMOS Jumper Clearing BIOS Passwords To clear the User or Supervisor password, perform the following: ..."RTC_RST" point with a metal instrument. 1. Remove the lower cover door and the memory module (refer to bridge the two points of the jumper. The Clean Password Utility is shown. d:\Clnpwd>clnpwd ACER Clean Password Utility V 1.00 Press 1or 2 to clear the desired password shown on...
Acer V3-551 and 551G Notebook Service Guide
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... battery. If the computer boots correctly, add the devices one by one of the following: • Fans start up • Status LEDs illuminate 3. Remove any memory cards and CD/DVD discs. 10. Disconnect the power and all external devices including port replicators or docking stations. 9. Otherwise, continue to the next step...
... battery. If the computer boots correctly, add the devices one by one of the following: • Fans start up • Status LEDs illuminate 3. Remove any memory cards and CD/DVD discs. 10. Disconnect the power and all external devices including port replicators or docking stations. 9. Otherwise, continue to the next step...
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...NOTE: Make sure that : • The device is listed under Other Devices 7. Refer to its highest level. Run the Windows Memory Diagnostic from the operating system DVD and follow the on page 8-2. Boot the computer. • If permanent vertical/horizontal lines or ... conflicts • No hardware is properly installed. If the issue is still not resolved, refer to Online Support Information on page 5-4). 13. Reseat the memory modules. 12. Troubleshooting 4-5 11. Readjust if necessary. 4. Remove the drives (refer to the previous version if updated. 5. If the issue is still...
...NOTE: Make sure that : • The device is listed under Other Devices 7. Refer to its highest level. Run the Windows Memory Diagnostic from the operating system DVD and follow the on page 8-2. Boot the computer. • If permanent vertical/horizontal lines or ... conflicts • No hardware is properly installed. If the issue is still not resolved, refer to Online Support Information on page 5-4). 13. Reseat the memory modules. 12. Troubleshooting 4-5 11. Readjust if necessary. 4. Remove the drives (refer to the previous version if updated. 5. If the issue is still...
Acer V3-551 and 551G Notebook Service Guide
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The following modules are housed under the base door: • HDD (Hard Disk Drive) module (A), see HDD Module Removal on page 5-23 • WLAN Module (B), see WLAN Module Removal on page 5-26 • DIMM (Dual-In Memory Module) Module) (C), see DIMM Module Removal on page 5-21 A B C Figure 5:10. HDD, WLAN, DIMM Modules Location 5-12 Service and Maintenance
The following modules are housed under the base door: • HDD (Hard Disk Drive) module (A), see HDD Module Removal on page 5-23 • WLAN Module (B), see WLAN Module Removal on page 5-26 • DIMM (Dual-In Memory Module) Module) (C), see DIMM Module Removal on page 5-21 A B C Figure 5:10. HDD, WLAN, DIMM Modules Location 5-12 Service and Maintenance
Acer V3-551 and 551G Notebook Service Guide
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Unclipping the Module Clips 3. Pull to remove the memory module out from the slot. Push the module clips outwards. Repeat steps 1 and 2 for the remaining module. Removing the DIMM Module 4. Figure 5:23. DIMM Module Removal Prerequisite: Base Door Removal on page 5-11 1. Locate the DIMM module (see Figure 5:10, page 5-12). 2. Service and Maintenance 5-21 Figure 5:24.
Unclipping the Module Clips 3. Pull to remove the memory module out from the slot. Push the module clips outwards. Repeat steps 1 and 2 for the remaining module. Removing the DIMM Module 4. Figure 5:23. DIMM Module Removal Prerequisite: Base Door Removal on page 5-11 1. Locate the DIMM module (see Figure 5:10, page 5-12). 2. Service and Maintenance 5-21 Figure 5:24.
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Push down the memory module until the clips lock in place. Figure 5:25. Figure 5:26. Install the base door (see Base Door Installation on page 5-13). 5-22 Service and Maintenance Installing the DIMM Module (2 of 2) 2. Repeat steps 1 and 2 for the remaining module. 4. Installing the DIMM Module (1 of 2) 3. DIMM Module Installation 1. Insert the memory module into the slot.
Push down the memory module until the clips lock in place. Figure 5:25. Figure 5:26. Install the base door (see Base Door Installation on page 5-13). 5-22 Service and Maintenance Installing the DIMM Module (2 of 2) 2. Repeat steps 1 and 2 for the remaining module. 4. Installing the DIMM Module (1 of 2) 3. DIMM Module Installation 1. Insert the memory module into the slot.