Acer Aspire E1-431 and E1-471 Notebook Service Guide
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...3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-9 Dummy Card Removal 3-10 Dummy Card Installation 3-10 Keyboard Removal 3-11 Keyboard Installation 3-12 Base Door Removal 3-13 Base Door Installation 3-13 ODD (Optical Disk Drive) Module Removal 3-14 ODD Module Installation 3-15 WLAN (Wireless Local Area Network) Module Removal . . . 3-16 WLAN Module Installation 3-17 DIMM (Dual In-line Memory Module) Module Removal . . . 3-18 DIMM Module Installation 3-18 HDD (Hard Disk Drive) Module Removal 3-19 vii
...3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-9 Dummy Card Removal 3-10 Dummy Card Installation 3-10 Keyboard Removal 3-11 Keyboard Installation 3-12 Base Door Removal 3-13 Base Door Installation 3-13 ODD (Optical Disk Drive) Module Removal 3-14 ODD Module Installation 3-15 WLAN (Wireless Local Area Network) Module Removal . . . 3-16 WLAN Module Installation 3-17 DIMM (Dual In-line Memory Module) Module Removal . . . 3-18 DIMM Module Installation 3-18 HDD (Hard Disk Drive) Module Removal 3-19 vii
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... 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-20 CHAPTER 7 Model Definition and Configuration Acer Aspire E1-431 7-3 Acer Aspire E1-431G 7-22 Acer Aspire E1-471 7-26 Acer Aspire E1-471G...
... 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-20 CHAPTER 7 Model Definition and Configuration Acer Aspire E1-431 7-3 Acer Aspire E1-431G 7-22 Acer Aspire E1-471 7-26 Acer Aspire E1-471G...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
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Features 1-5 Operating System 1-5 CPU 1-5 Chipset 1-5 System Memory 1-5 Display 1-6 Audio 1-6 Graphics 1-6 Storage 1-7 Optical Media Drive 1-7 Webcam 1-7 Wireless and Networking 1-8 Privacy Control 1-8 Dimension and Weight 1-8 Power Adapter and Battery 1-8 Input and Control 1-9 Input and Output (I/O) Ports 1-9 Software 1-9 Optional Items 1-10 Warranty 1-10 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 System Block Diagram 1-23 Specification Tables 1-24 Computer specifications 1-24 System Board Major ...
Features 1-5 Operating System 1-5 CPU 1-5 Chipset 1-5 System Memory 1-5 Display 1-6 Audio 1-6 Graphics 1-6 Storage 1-7 Optical Media Drive 1-7 Webcam 1-7 Wireless and Networking 1-8 Privacy Control 1-8 Dimension and Weight 1-8 Power Adapter and Battery 1-8 Input and Control 1-9 Input and Output (I/O) Ports 1-9 Software 1-9 Optional Items 1-10 Warranty 1-10 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 System Block Diagram 1-23 Specification Tables 1-24 Computer specifications 1-24 System Board Major ...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
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...;Supporting Acer SignalUp™ wireless technology LAN: Gigabit Ethernet, Wake-on-LAN support PCI Express 1.1 support Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Dimension and Weight 0 Dimensions: 342 (W) x 245 (D) x 27.2/33.4 (H) mm (13.5 x 9.6 x 1.07/1.31 inches) Weight: 2.4 kg (5.29 lbs.) with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power...
...;Supporting Acer SignalUp™ wireless technology LAN: Gigabit Ethernet, Wake-on-LAN support PCI Express 1.1 support Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Dimension and Weight 0 Dimensions: 342 (W) x 245 (D) x 27.2/33.4 (H) mm (13.5 x 9.6 x 1.07/1.31 inches) Weight: 2.4 kg (5.29 lbs.) with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
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... various media card formats (MS, MS PRO, SD3.0, MMC, xD). Hardware Specifications and Configurations 1-13 Closed Front View # Icon Item 1 Multi-in AC mode. Indicates the computer's battery status. 1. Note: Push to remove/install the card. Only one card can operate at any given time. Charging: The light shows orange when the battery is charging. 2. Figure 1-2. Indicates the hard driver or card reader's activity of read/write operations Indicates the computer's wireless (3G/Wi-Fi) connectivity device status. Indicates the computer's power...
... various media card formats (MS, MS PRO, SD3.0, MMC, xD). Hardware Specifications and Configurations 1-13 Closed Front View # Icon Item 1 Multi-in AC mode. Indicates the computer's battery status. 1. Note: Push to remove/install the card. Only one card can operate at any given time. Charging: The light shows orange when the battery is charging. 2. Figure 1-2. Indicates the hard driver or card reader's activity of read/write operations Indicates the computer's wireless (3G/Wi-Fi) connectivity device status. Indicates the computer's power...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
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... DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000 based network. 3 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 4 HDMI port Supports high-definition digital video connections. 5 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera), supporting Power-off Charging Microphone jack Accepts inputs from external microphones. 6 Headphone/ Connects to audio line-out devices (e.g., speaker jack speakers, headphones). Hardware Specifications and Configurations 1-15...
... DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000 based network. 3 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 4 HDMI port Supports high-definition digital video connections. 5 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera), supporting Power-off Charging Microphone jack Accepts inputs from external microphones. 6 Headphone/ Connects to audio line-out devices (e.g., speaker jack speakers, headphones). Hardware Specifications and Configurations 1-15...
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..., separate cursor, lock, function and special keys. When Num Lock is on and off Number keys on embedded keypad Hold while using cursor-control keys. Scroll Lock does not work with the arithmetic operators +, -, *, and /). To simplify the keyboard legend, cursor-control key symbols are not printed on , the screen moves one line up or down when the up or down arrow keys are in numeric mode. Type the letters...
..., separate cursor, lock, function and special keys. When Num Lock is on and off Number keys on embedded keypad Hold while using cursor-control keys. Scroll Lock does not work with the arithmetic operators +, -, *, and /). To simplify the keyboard legend, cursor-control key symbols are not printed on , the screen moves one line up or down when the up or down arrow keys are in numeric mode. Type the letters...
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... not connected to a network domain) + < > + : Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to provide a variety of Access Center This key has the same effect as clicking on the taskbar < > + : Display the System Properties dialog box Functions supported by Windows XP: < > + : Show the System Properties dialog box < > + : Open...
... not connected to a network domain) + < > + : Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to provide a variety of Access Center This key has the same effect as clicking on the taskbar < > + : Display the System Properties dialog box Functions supported by Windows XP: < > + : Show the System Properties dialog box < > + : Open...
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... and Configurations 1-21 Press any key to save power. Hot key Icon Function Description + Communication Enables/disables the computer's communication devices. + + + + Sleep Display toggle Screen blank Touchpad toggle Puts the computer in the hockey combination. Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to return. Figure 1-9. Turns the display screen backlight off . + + Brightness up Brightness down Increases the screen brightness. Switches display output between the display screen, external monitor (if...
... and Configurations 1-21 Press any key to save power. Hot key Icon Function Description + Communication Enables/disables the computer's communication devices. + + + + Sleep Display toggle Screen blank Touchpad toggle Puts the computer in the hockey combination. Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to return. Figure 1-9. Turns the display screen backlight off . + + Brightness up Brightness down Increases the screen brightness. Switches display output between the display screen, external monitor (if...
Acer Aspire E1-431 and E1-471 Notebook Service Guide
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... Memory size Interface Specification Hynix H5TQ2G63BFR-11C LF H5TQ2G63DFR-11C LF+HF 2GB TBD USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current Specification Universal Serial Bus 2.0 2 3 1 left side, 2 right side 1.05A 1-40 Hardware Specifications and Configurations OV2659 for HF2015 (1600 x 1200) Pixel Resoluton: 1280 x 1024 (HD) Chicony CH_OV9726_AU (CNFB1E1) CMOS image sensor with SXGA (1280 x 720) 0.3 M Camera Item Vendor & Model Type feature Specification...
... Memory size Interface Specification Hynix H5TQ2G63BFR-11C LF H5TQ2G63DFR-11C LF+HF 2GB TBD USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current Specification Universal Serial Bus 2.0 2 3 1 left side, 2 right side 1.05A 1-40 Hardware Specifications and Configurations OV2659 for HF2015 (1600 x 1200) Pixel Resoluton: 1280 x 1024 (HD) Chicony CH_OV9726_AU (CNFB1E1) CMOS image sensor with SXGA (1280 x 720) 0.3 M Camera Item Vendor & Model Type feature Specification...
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... optimized so most users do not need to be changed if enclosed in the Item Specific Help area of F12 Boot Menu is set the parameter to Enabled. If configuration problems occur, the setup utility may need to run . To change the boot device without entering BIOS Setup Utility, set to Disabled. use the left and right arrow keys Item - NOTE: NOTE: System information is a hardware configuration program built into a computer's BIOS (Basic Input/Output...
... optimized so most users do not need to be changed if enclosed in the Item Specific Help area of F12 Boot Menu is set the parameter to Enabled. If configuration problems occur, the setup utility may need to run . To change the boot device without entering BIOS Setup Utility, set to Disabled. use the left and right arrow keys Item - NOTE: NOTE: System information is a hardware configuration program built into a computer's BIOS (Basic Input/Output...
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Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9). Setup Warning: Passwords Do Not Match System Utilities 2-11 If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8. The password setting is complete after the user presses Enter. Figure 2-9.
Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9). Setup Warning: Passwords Do Not Match System Utilities 2-11 If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8. The password setting is complete after the user presses Enter. Figure 2-9.
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... Changes Save setup item changes to system. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save your changes. Exit Discarding Changes Exit BIOS utility without saving setup item changes to save or discard changes and quit the BIOS Setup Utility. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save setup item changes to system without exiting. Exit 0 The Exit tab allows users...
... Changes Save setup item changes to system. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save your changes. Exit Discarding Changes Exit BIOS utility without saving setup item changes to save or discard changes and quit the BIOS Setup Utility. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save setup item changes to system without exiting. Exit 0 The Exit tab allows users...
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... Disk Recovery procedure. (The default parameter of Password on screen (Figure 2-20). Method 2: 0 If BIOS menu item Password on Boot is displayed on Boot is set to Disabled.) If wrong Supervisor Password is set to Enabled, then Crisis Recovery disc must be used. In DOS mode, execute ClearPwd.EXE. 76776356 Figure 2-21. is set to Disabled. 1. Press any key to Removing Insyde BIOS Passwords. 3. Refer to exit the menu. 2. Supervisor Password Error If user is displayed, supervisor password has been removed. 2-20 System Utilities Clear...
... Disk Recovery procedure. (The default parameter of Password on screen (Figure 2-20). Method 2: 0 If BIOS menu item Password on Boot is displayed on Boot is set to Disabled.) If wrong Supervisor Password is set to Enabled, then Crisis Recovery disc must be used. In DOS mode, execute ClearPwd.EXE. 76776356 Figure 2-21. is set to Disabled. 1. Press any key to Removing Insyde BIOS Passwords. 3. Refer to exit the menu. 2. Supervisor Password Error If user is displayed, supervisor password has been removed. 2-20 System Utilities Clear...
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... reboot the computer. 5. DDRRAM module OK? DDRRAM module well No connected? Drain stored power by pressing Fn+F5. Hold the power button for specific model procedures. 2. No Go to the computer and switch between internal and external by removing the power cable and battery. Make sure that internal display is selected. START Power On? DDR RAM module Replace M/B CPU thermal module well No screw? Switching between the internal 4-6 Troubleshooting No Display Issues 0 If the Display does not work, perform the following: Replace LCD panel/ No LCD cable...
... reboot the computer. 5. DDRRAM module OK? DDRRAM module well No connected? Drain stored power by pressing Fn+F5. Hold the power button for specific model procedures. 2. No Go to the computer and switch between internal and external by removing the power cable and battery. Make sure that internal display is selected. START Power On? DDR RAM module Replace M/B CPU thermal module well No screw? Switching between the internal 4-6 Troubleshooting No Display Issues 0 If the Display does not work, perform the following: Replace LCD panel/ No LCD cable...
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Remove any memory cards and CD/DVD discs. 8. If the computer boots correctly, add the devices one by pressing Fn+F5. 6. Refer to Maintenance Flowchart. Run the Windows Memory Diagnostic from the operating system DVD and follow the on the external display only, refer to Disassembly Process. 3. Troubleshooting 4-7 Start the computer. Refer to the User Manual for instructions on the screen), the LCD is still not resolved, refer to the desired resolution. ...
Remove any memory cards and CD/DVD discs. 8. If the computer boots correctly, add the devices one by pressing Fn+F5. 6. Refer to Maintenance Flowchart. Run the Windows Memory Diagnostic from the operating system DVD and follow the on the external display only, refer to Disassembly Process. 3. Troubleshooting 4-7 Start the computer. Refer to the User Manual for instructions on the screen), the LCD is still not resolved, refer to the desired resolution. ...
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... failing FRU (do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If the problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM BD/CD-ROM/Diskette drive Module PC Cards 4. Undetermined Problems 0 The diagnostic problems do not replace any problems are found . 7. NOTE...
... failing FRU (do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. If the problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM BD/CD-ROM/Diskette drive Module PC Cards 4. Undetermined Problems 0 The diagnostic problems do not replace any problems are found . 7. NOTE...
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... 15 16 17 18 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report device initialization 4-20 Troubleshooting Table 4-6. Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate...
... 15 16 17 18 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report device initialization 4-20 Troubleshooting Table 4-6. Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate...
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... Power button. 2. When message Clear the SU Pws completely is requested, repeat Steps 1 through 5. Select Boot Option item 'USB HDD' as highlighted in Figure 5-4 and press Enter to enter BIOS Setup menu. 7. Press [ key before Acer logo disappears (Figure 5-3). If there is no Password request, BIOS Password is only for the Aspire E1-431/E1-431G & E1-471/E1-471G. Press F2 to exit the BIOS Boot Option menu. 4. Clearing Password Check and BIOS Recovery 0 This section provides users with the standard operating...
... Power button. 2. When message Clear the SU Pws completely is requested, repeat Steps 1 through 5. Select Boot Option item 'USB HDD' as highlighted in Figure 5-4 and press Enter to enter BIOS Setup menu. 7. Press [ key before Acer logo disappears (Figure 5-3). If there is no Password request, BIOS Password is only for the Aspire E1-431/E1-431G & E1-471/E1-471G. Press F2 to exit the BIOS Boot Option menu. 4. Clearing Password Check and BIOS Recovery 0 This section provides users with the standard operating...
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... restore the BIOS firmware to initiate system CRISIS mode. 7. BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is complete, the system auto restarts with a workable BIOS. 8. Users can enable this machine by regular BIOS flashing process. BIOS Recovery Hot Key 0 The system provides a function hot key, , for enable BIOS Recovery process when system is created by executing the Crisis Disk program on during BIOS POST. The Crisis USB key is powered on another system with Windows 7 OS. Plug USB storage into USB port...
... restore the BIOS firmware to initiate system CRISIS mode. 7. BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is complete, the system auto restarts with a workable BIOS. 8. Users can enable this machine by regular BIOS flashing process. BIOS Recovery Hot Key 0 The system provides a function hot key, , for enable BIOS Recovery process when system is created by executing the Crisis Disk program on during BIOS POST. The Crisis USB key is powered on another system with Windows 7 OS. Plug USB storage into USB port...