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Obtain as much detailed information as described. Table 4-1. NOTE: NOTE: The diagnostic tests are a guide for Acer products only. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure ... Problems Undetermined Problems 4. If the Issue is still not resolved, refer to determine the solution. Use Table 4-1 with the notebook. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Troubleshooting Introduction 0 This chapter contains information about the...
Obtain as much detailed information as described. Table 4-1. NOTE: NOTE: The diagnostic tests are a guide for Acer products only. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure ... Problems Undetermined Problems 4. If the Issue is still not resolved, refer to determine the solution. Use Table 4-1 with the notebook. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Troubleshooting Introduction 0 This chapter contains information about the...
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.... 4. No Re-assemble Mic cable to the maximum setting and click OK. 6. Navigate to Online Support Information. 4-12 Troubleshooting Select the microphone then click Properties. Test the microphone hardware: Select the microphone and click Configure. Select the microphone type from the list and click Next. No Swap Mic module and cable... Disabled Devices (clear by default). Microphone Failure 0 If internal or external Microphones fail, perform the following, one at a time. Start Check Mic to complete the test. 7.
.... 4. No Re-assemble Mic cable to the maximum setting and click OK. 6. Navigate to Online Support Information. 4-12 Troubleshooting Select the microphone then click Properties. Test the microphone hardware: Select the microphone and click Configure. Select the microphone type from the list and click Next. No Swap Mic module and cable... Disabled Devices (clear by default). Microphone Failure 0 If internal or external Microphones fail, perform the following, one at a time. Start Check Mic to complete the test. 7.
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...Refer to verify that there are found . 7. Determine if the problem has changed. 6. Check if drives are functioning correctly. 3. Rerun the test to Power On Issues). 1. Remove power from the computer. 2. If the problem does not recur, connect the removed devices one is detected,...a time. Intermittent Problems 0 Intermittent system hang problems can be considered only when a recurring problem exists. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the ...
...Refer to verify that there are found . 7. Determine if the problem has changed. 6. Check if drives are functioning correctly. 3. Rerun the test to Power On Issues). 1. Remove power from the computer. 2. If the problem does not recur, connect the removed devices one is detected,...a time. Intermittent Problems 0 Intermittent system hang problems can be considered only when a recurring problem exists. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the ...
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...Table (Continued) Functionality Name (Include\ PostCode.h) Phase Post Code Description SEC_SETUP_CAR_OK SEC 7 Cache as RAM test SEC_FORCE_MAX_RATIO* SEC 8 Tune CPU frequency ratio to use Memory PEI_MEMORY_CALLBACK PEI 83 Set cache for Normal boot...Initialization Troubleshooting 4-21 Platform dependence. PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memory test PEI_TXTPEI* PEI 81 TXT function early Initialization PEI_SWITCH_STACK PEI 82 Start to maximum level SEC_GO_TO_SECSTARTUP SEC 9 Setup BIOS...
...Table (Continued) Functionality Name (Include\ PostCode.h) Phase Post Code Description SEC_SETUP_CAR_OK SEC 7 Cache as RAM test SEC_FORCE_MAX_RATIO* SEC 8 Tune CPU frequency ratio to use Memory PEI_MEMORY_CALLBACK PEI 83 Set cache for Normal boot...Initialization Troubleshooting 4-21 Platform dependence. PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memory test PEI_TXTPEI* PEI 81 TXT function early Initialization PEI_SWITCH_STACK PEI 82 Start to maximum level SEC_GO_TO_SECSTARTUP SEC 9 Setup BIOS...
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... earlyInitialization DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE DXE_FIRST_SMI DXE 57 SMI test DXE_VTD_INIT* DXE 58 VTD Initial DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization DXE_SB_DISPATCH...
... earlyInitialization DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE DXE_FIRST_SMI DXE 57 SMI test DXE_VTD_INIT* DXE 58 VTD Initial DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization DXE_SB_DISPATCH...
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Refer to the Compatibility Test Report released by Acer's internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. All of its system functions are tested under Windows® 7 environment. Test Compatible Components 8-3 Test Compatible Components This computer's compatibility is tested and verified by the Acer Mobile System Testing Department.
Refer to the Compatibility Test Report released by Acer's internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. All of its system functions are tested under Windows® 7 environment. Test Compatible Components 8-3 Test Compatible Components This computer's compatibility is tested and verified by the Acer Mobile System Testing Department.
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Microsoft® Windows® 7 Environment Test 0 Aspire 7739G 0 Table 8-1. AS7739G Vendor Adapter Type Description Acer Part No. 10001081 DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF AP.06501.026 10001023 LITE-ON 65W ... COMMON ID:AS10B75 BT.00607.124 60001921 SANYO 6CELL3.0 Battery SANYO AS10B Li-Ion 3S2P BT.00603.116 SANYO 6 cell 6000mAh Main COMMON ID: AS10B3E 8-4 Test Compatible Components
Microsoft® Windows® 7 Environment Test 0 Aspire 7739G 0 Table 8-1. AS7739G Vendor Adapter Type Description Acer Part No. 10001081 DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF AP.06501.026 10001023 LITE-ON 65W ... COMMON ID:AS10B75 BT.00607.124 60001921 SANYO 6CELL3.0 Battery SANYO AS10B Li-Ion 3S2P BT.00603.116 SANYO 6 cell 6000mAh Main COMMON ID: AS10B3E 8-4 Test Compatible Components
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AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 60002036 SEAGATE N320GB5.4KS_4 HDD SEAGATE 2.5" 5400rpm 320GB K ST320LT020 /9YG142-188, Sapta 15,320G/P SATA 8MB LF+HF F/W:0001SDM1 KH.32001.021 60001922 ... 8MB LF+HF F/W:GN003J 4K 60002005 HGST SG N640GB5.4KS_4 HDD HGST 2.5" 5400rpm 640GB KH.64007.003 K HTS547564A9E384,Jet B, 375G/P SATA 8MB LF+HF F/W:DA3872 8-6 Test Compatible Components Table 8-1.
AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 60002036 SEAGATE N320GB5.4KS_4 HDD SEAGATE 2.5" 5400rpm 320GB K ST320LT020 /9YG142-188, Sapta 15,320G/P SATA 8MB LF+HF F/W:0001SDM1 KH.32001.021 60001922 ... 8MB LF+HF F/W:GN003J 4K 60002005 HGST SG N640GB5.4KS_4 HDD HGST 2.5" 5400rpm 640GB KH.64007.003 K HTS547564A9E384,Jet B, 375G/P SATA 8MB LF+HF F/W:DA3872 8-6 Test Compatible Components Table 8-1.
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...drive SATA 8MB LF+HF F/W:01.01A01 KH.75008.011 Keyboard 60004864 DARFON LAN AC7T_A10B Keyboard ACER AC7T_A10B AC7T KB.I170A.143 Internal 17 Standard Black NONE Y2010 Acer Texture 10017383 Atheros LCD AR8158L Atheros AR8158L NI.22400.058 60003316 AUO NLED17.3WXGA LED LCD AUO...LG NLED17.3WXGA LED LCD LPL 17.3" WXGA+ Glare LK.17308.002 +G LP173WD1-TLA3 LF 220nit 8ms 600:1 Test Compatible Components 8-7 AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 60001994 WD N640GB5.4KS_4 HDD WD 2.5" 5400rpm 640GB KH.64008.005 K WD6400BPVT-22HXZT1, ML375M SATA ...
...drive SATA 8MB LF+HF F/W:01.01A01 KH.75008.011 Keyboard 60004864 DARFON LAN AC7T_A10B Keyboard ACER AC7T_A10B AC7T KB.I170A.143 Internal 17 Standard Black NONE Y2010 Acer Texture 10017383 Atheros LCD AR8158L Atheros AR8158L NI.22400.058 60003316 AUO NLED17.3WXGA LED LCD AUO...LG NLED17.3WXGA LED LCD LPL 17.3" WXGA+ Glare LK.17308.002 +G LP173WD1-TLA3 LF 220nit 8ms 600:1 Test Compatible Components 8-7 AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 60001994 WD N640GB5.4KS_4 HDD WD 2.5" 5400rpm 640GB KH.64008.005 K WD6400BPVT-22HXZT1, ML375M SATA ...
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Table 8-1. AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 10001022 CMI NLED17.3WXGA LED LCD CMO 17.3'' WXGA+ Glare +G N173FGE-L21 LF 220nit 8ms 650:1 MEM LK.1730D.002 60001993 NANYA SO1GBIII13 ... Memory KINGSTON SO-DIMM DDRIII 1333 4GB ACR512X64D3S13C9G LF+HF KN.4GB07.001 10001067 INTEL ODD HM55 NB Chipset Intel CS BD82HM55 KI.G5501.002 8-8 Test Compatible Components
Table 8-1. AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 10001022 CMI NLED17.3WXGA LED LCD CMO 17.3'' WXGA+ Glare +G N173FGE-L21 LF 220nit 8ms 650:1 MEM LK.1730D.002 60001993 NANYA SO1GBIII13 ... Memory KINGSTON SO-DIMM DDRIII 1333 4GB ACR512X64D3S13C9G LF+HF KN.4GB07.001 10001067 INTEL ODD HM55 NB Chipset Intel CS BD82HM55 KI.G5501.002 8-8 Test Compatible Components
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Table 8-1. AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 60001922 NSM8XS TOSHIBA DIGI ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F LF W/O bezel AC01 SATA Fix PowerDVD 10 ... FOXCONN TW BGN (HM) T77H121.01 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB95 1x1 NI.23600.070 BGN (HM) WN6601AH Test Compatible Components 8-9
Table 8-1. AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 60001922 NSM8XS TOSHIBA DIGI ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F LF W/O bezel AC01 SATA Fix PowerDVD 10 ... FOXCONN TW BGN (HM) T77H121.01 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB95 1x1 NI.23600.070 BGN (HM) WN6601AH Test Compatible Components 8-9
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Table 8-1. AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 23707801 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 NI.23600.076 FOXCONN TW 1x1 BGN (HM) T77H194.00 10001018 HON 3rd ... Broadcom 4313 NI.23600.090 HAI IPA 1x1 BGN 10001067 INTEL INT100H Lan Intel WLAN 100BN.HMWG Crane KI.CNH01.002 Peak 1x1 BGN 8-10 Test Compatible Components
Table 8-1. AS7739G (Continued) (Continued) Vendor Type Description Acer Part No. 23707801 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 NI.23600.076 FOXCONN TW 1x1 BGN (HM) T77H194.00 10001018 HON 3rd ... Broadcom 4313 NI.23600.090 HAI IPA 1x1 BGN 10001067 INTEL INT100H Lan Intel WLAN 100BN.HMWG Crane KI.CNH01.002 Peak 1x1 BGN 8-10 Test Compatible Components