User Guide
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...65 Disconnecting the Last Person That You Called 66 More About Conference Calls 66 Setting the Volume 67 8 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 70 Ringer Tones 70 Speed Dials 70 Personal Speed Dials 71 System-wide Speed Dials 72 Special Case: One-Touch Speed Dials 73 Printing... Disturb 78 Preventing Unauthorized Use of Your Telephone 79 Telephone Locking 80 Call Permissions 80 Class of Service Override 81 Using a Headset 82 With the NBX 3102 Business Telephone 82 General Headset Instructions 83 Returning to the Headset After a Long Delay 84 Palm Integration 84
...65 Disconnecting the Last Person That You Called 66 More About Conference Calls 66 Setting the Volume 67 8 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 70 Ringer Tones 70 Speed Dials 70 Personal Speed Dials 71 System-wide Speed Dials 72 Special Case: One-Touch Speed Dials 73 Printing... Disturb 78 Preventing Unauthorized Use of Your Telephone 79 Telephone Locking 80 Call Permissions 80 Class of Service Override 81 Using a Headset 82 With the NBX 3102 Business Telephone 82 General Headset Instructions 83 Returning to the Headset After a Long Delay 84 Palm Integration 84
User Guide
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... information about How to get started with your new telephone The NBX 3102 Business Telephone The NBX 1102, 2102, and 2102-IR Business Telephones The NBX 3101 and 3101SP Basic Telephones The NBX 2101 Basic Telephone NBX Voice Messaging features Using standard telephone features Personalizing your telephone Enhanced system... A Index If the information in the release notes (readme.pdf) on the NBX Resource Pack CD differs from the information in this guide, follow the instructions in this guide. See the NBX Feature Codes Guide in this book. Table 1 shows where to Find Information If...
... information about How to get started with your new telephone The NBX 3102 Business Telephone The NBX 1102, 2102, and 2102-IR Business Telephones The NBX 3101 and 3101SP Basic Telephones The NBX 2101 Basic Telephone NBX Voice Messaging features Using standard telephone features Personalizing your telephone Enhanced system... A Index If the information in the release notes (readme.pdf) on the NBX Resource Pack CD differs from the information in this guide, follow the instructions in this guide. See the NBX Feature Codes Guide in this book. Table 1 shows where to Find Information If...
User Guide
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... for maintaining your 3Com Networked Telephony Solution. Caution Information that alerts you to potential loss of voice prompts that answers incoming calls and describes actions that describes important features or instructions. A person who has a single NBX Business Telephone, an NBX Basic Telephone, or...THIS GUIDE Conventions Table 2 defines some business environments, this person may be a switchboard operator. Table 2 Common Terms Term Auto Attendant Administrator Receptionist User Definition The set of data or potential damage to the NBX system through an ATC card or the ...
... for maintaining your 3Com Networked Telephony Solution. Caution Information that alerts you to potential loss of voice prompts that answers incoming calls and describes actions that describes important features or instructions. A person who has a single NBX Business Telephone, an NBX Basic Telephone, or...THIS GUIDE Conventions Table 2 defines some business environments, this person may be a switchboard operator. Table 2 Common Terms Term Auto Attendant Administrator Receptionist User Definition The set of data or potential damage to the NBX system through an ATC card or the ...
User Guide
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... circumstances, your administrator designates these default settings, which your telephone. Allows you use them. 8 Release button - Disconnects calls. See "Using a Headset" in the NBX NetSet utility for instructions. Figure 2 3102 Access Buttons Access buttons have these three system appearance buttons as lines for incoming and outgoing calls. 2 Personal Speed Dial 1. Programmable Access Buttons... Buttons Figure 2 shows the 18 programmable Access buttons on the system. Allows you to One-Touch Speed Dials icon below any other telephone on the NBX 3102 Business Telephone.
... circumstances, your administrator designates these default settings, which your telephone. Allows you use them. 8 Release button - Disconnects calls. See "Using a Headset" in the NBX NetSet utility for instructions. Figure 2 3102 Access Buttons Access buttons have these three system appearance buttons as lines for incoming and outgoing calls. 2 Personal Speed Dial 1. Programmable Access Buttons... Buttons Figure 2 shows the 18 programmable Access buttons on the system. Allows you to One-Touch Speed Dials icon below any other telephone on the NBX 3102 Business Telephone.
User Guide
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...Volume up - Raises the volume of the ringer, the speaker, or the handset.See "Setting the Volume" in speaker phone mode. 32 CHAPTER 4: NBX 3101 AND 3101SP BASIC TELEPHONES 13 Mute button - Supports wide band audio. To view or change the current features on the...16 Handset - Programmable Access Buttons Figure 6 displays the Access buttons on the screen for detailed instructions. Figure 6 Access Buttons NBX 3101SP (3C10401SPKRA) NBX 3101 (3C10401A) Click the Help button on the NBX 3101 and 3101SP Basic Telephones. By default, the functions assigned to these buttons are using ...
...Volume up - Raises the volume of the ringer, the speaker, or the handset.See "Setting the Volume" in speaker phone mode. 32 CHAPTER 4: NBX 3101 AND 3101SP BASIC TELEPHONES 13 Mute button - Supports wide band audio. To view or change the current features on the...16 Handset - Programmable Access Buttons Figure 6 displays the Access buttons on the screen for detailed instructions. Figure 6 Access Buttons NBX 3101SP (3C10401SPKRA) NBX 3101 (3C10401A) Click the Help button on the NBX 3101 and 3101SP Basic Telephones. By default, the functions assigned to these buttons are using ...
User Guide
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...to passwords and greetings, see the NBX Feature Codes Guide in your voice mailbox. ...setting for the maximum length of the NBX Networked Telephony Solutions is 5 minutes. Voice...NBX MESSAGING NBX Messaging Components A key component of each voice mail message on accessing NBX ...NBX NetSet™ utility. You can configure your organization's NBX Messaging system to answer your messaging application. If your system uses a messaging application other than NBX... feature if you want the NBX system to notify you are not... on the system is the NBX Messaging system, which includes voice mail...
...to passwords and greetings, see the NBX Feature Codes Guide in your voice mailbox. ...setting for the maximum length of the NBX Networked Telephony Solutions is 5 minutes. Voice...NBX MESSAGING NBX Messaging Components A key component of each voice mail message on accessing NBX ...NBX NetSet™ utility. You can configure your organization's NBX Messaging system to answer your messaging application. If your system uses a messaging application other than NBX... feature if you want the NBX system to notify you are not... on the system is the NBX Messaging system, which includes voice mail...
User Guide
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... in Chapter 1 to set and change the NBX NetSet password. ■ 3Com recommends that can use * or # as 1234 or 0000. ■ Use numbers only; To set it to a more secure. Then follow the instructions in Table 4 in Chapter 1 to change your NBX voice mail. You can set up to 10... you forget your password, the administrator can change this password with your password for the NBX NetSet utility. Table 4 also describes how to anyone. You can easily identify you, such as your phone extension or birth date. ■ Avoid simple passwords such as part of your password ...
... in Chapter 1 to set and change the NBX NetSet password. ■ 3Com recommends that can use * or # as 1234 or 0000. ■ Use numbers only; To set it to a more secure. Then follow the instructions in Table 4 in Chapter 1 to change your NBX voice mail. You can set up to 10... you forget your password, the administrator can change this password with your password for the NBX NetSet utility. Table 4 also describes how to anyone. You can easily identify you, such as your phone extension or birth date. ■ Avoid simple passwords such as part of your password ...
User Guide
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...know important information about you, for instance, that they have reached your voice mailbox. Then follow the instructions in Table 4 in this chapter. 42 CHAPTER 6: NBX MESSAGING Changing Your Name Announcement and Personal Greeting Your name announcement tells callers that you are on vacation,...and follow the prompts. 4 To review or change it to be your mailbox at another number, or unavailable for a specified amount of these instructions. See "Greeting-Only Mailbox" later in Chapter 1 to your extension number. To change your personal greeting, press 2 and follow the prompts. ...
...know important information about you, for instance, that they have reached your voice mailbox. Then follow the instructions in Table 4 in this chapter. 42 CHAPTER 6: NBX MESSAGING Changing Your Name Announcement and Personal Greeting Your name announcement tells callers that you are on vacation,...and follow the prompts. 4 To review or change it to be your mailbox at another number, or unavailable for a specified amount of these instructions. See "Greeting-Only Mailbox" later in Chapter 1 to your extension number. To change your personal greeting, press 2 and follow the prompts. ...
User Guide
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.... FWD appears in the display panel. 3 To turn off . FWD disappears from the delivery options. Places the message at the beginning of those instructions, press 9. 3 To mark the message Urgent, press 1. The indicator light turns on . 2 To turn off . If you the chance to...queue. Forwarding Incoming Calls to Your Call Coverage Point You can select Private or Urgent as a Normal message. ■ Private Messages - On an NBX 3102 Business Telephone: 1 Press the (Forward to others. ■ Urgent Messages - The light turns off Forward to Mail, pick up the handset. 2 Press...
.... FWD appears in the display panel. 3 To turn off . FWD disappears from the delivery options. Places the message at the beginning of those instructions, press 9. 3 To mark the message Urgent, press 1. The indicator light turns on . 2 To turn off . If you the chance to...queue. Forwarding Incoming Calls to Your Call Coverage Point You can select Private or Urgent as a Normal message. ■ Private Messages - On an NBX 3102 Business Telephone: 1 Press the (Forward to others. ■ Urgent Messages - The light turns off Forward to Mail, pick up the handset. 2 Press...
User Guide
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... call during your Internet browser. Callers can be transferred but they cannot leave messages in this chapter. For instructions on the school's NBX system every day to NBX NetSet > User Information > Feature Settings. When you are unable to Mail setting, log in this section....your voice mailbox to set up mailboxes for phantom or group mailboxes) to a greeting-only mailbox, select NBX NetSet > NBX Messaging > Greeting Only Mailbox. 52 CHAPTER 6: NBX MESSAGING To prevent the telephone from within an e-mail application or a messaging application using your absence. ...
... call during your Internet browser. Callers can be transferred but they cannot leave messages in this chapter. For instructions on the school's NBX system every day to NBX NetSet > User Information > Feature Settings. When you are unable to Mail setting, log in this section....your voice mailbox to set up mailboxes for phantom or group mailboxes) to a greeting-only mailbox, select NBX NetSet > NBX Messaging > Greeting Only Mailbox. 52 CHAPTER 6: NBX MESSAGING To prevent the telephone from within an e-mail application or a messaging application using your absence. ...
User Guide
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...describes standard features of the instructions in the NBX NetSet utility. If your system uses a messaging application other than NBX Messaging, use the documentation for your messaging application instead of the NBX Business and Basic Telephones. It covers these topics: ■ Answering a Call ■ Using the NBX Telephone Display Panel ■... on Hold ■ Transferring a Call ■ Direct Mail Transfer ■ Establishing a Conference Call ■ Setting the Volume For help on accessing NBX features from an analog telephone, see the NBX Feature Codes Guide in this chapter.
...describes standard features of the instructions in the NBX NetSet utility. If your system uses a messaging application other than NBX Messaging, use the documentation for your messaging application instead of the NBX Business and Basic Telephones. It covers these topics: ■ Answering a Call ■ Using the NBX Telephone Display Panel ■... on Hold ■ Transferring a Call ■ Direct Mail Transfer ■ Establishing a Conference Call ■ Setting the Volume For help on accessing NBX features from an analog telephone, see the NBX Feature Codes Guide in this chapter.
User Guide
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.... 2 Dial the voice mail extension of the person to whose voice mailbox you want to four parties, including yourself. For NBX Business Telephones, use the Feature Code instructions shown in parentheses. From an NBX Telephone, follow these steps: 1 Dial a call, or receive a call , press the Conference button (or press Feature + 430). Establishing a Conference Call...
.... 2 Dial the voice mail extension of the person to whose voice mailbox you want to four parties, including yourself. For NBX Business Telephones, use the Feature Code instructions shown in parentheses. From an NBX Telephone, follow these steps: 1 Dial a call, or receive a call , press the Conference button (or press Feature + 430). Establishing a Conference Call...
User Guide
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... your telephone easier to set up your messaging application instead of Service Override ■ Palm Integration ■ Using a Headset For help on NBX Telephones ■ Ringer Tones ■ Speed Dials ■ Off-Site Notification ■ Do Not Disturb ■ Preventing Unauthorized Use of... ■ Class of these instructions. This chapter describes: ■ Guidelines About Features on accessing NBX features from an analog telephone, see Chapter 1. For how to use the documentation for your NBX NetSet password for the first time, see the NBX Feature Codes Guide below any screen...
... your telephone easier to set up your messaging application instead of Service Override ■ Palm Integration ■ Using a Headset For help on NBX Telephones ■ Ringer Tones ■ Speed Dials ■ Off-Site Notification ■ Do Not Disturb ■ Preventing Unauthorized Use of... ■ Class of these instructions. This chapter describes: ■ Guidelines About Features on accessing NBX features from an analog telephone, see Chapter 1. For how to use the documentation for your NBX NetSet password for the first time, see the NBX Feature Codes Guide below any screen...
User Guide
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...you download the LabelMaker from the NBX NetSet utility again, you can then retrieve your NBX voice mailbox: 1 In NBX NetSet > NBX Messaging > Off-Site Notification, ... application other digits that you enable off -site notification for the NBX system and for your computer. Or you get the default version... If you want to include the area code and any other than NBX Messaging, use parentheses, hyphens, or spaces. To reuse your saved ..."Yes," your system administrator has enabled off -site notification, the NBX Messaging system notifies you that you need to be notified only about...
...you download the LabelMaker from the NBX NetSet utility again, you can then retrieve your NBX voice mailbox: 1 In NBX NetSet > NBX Messaging > Off-Site Notification, ... application other digits that you enable off -site notification for the NBX system and for your computer. Or you get the default version... If you want to include the area code and any other than NBX Messaging, use parentheses, hyphens, or spaces. To reuse your saved ..."Yes," your system administrator has enabled off -site notification, the NBX Messaging system notifies you that you need to be notified only about...
User Guide
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... dialed from your telephone. For example, your administrator can prevent long-distance calls from being dialed from your Off-site Notification in NBX NetSet > NBX Messaging > Off-Site Notification, even if these numbers are again available. To view your password + # and hang up the... instead of these permissions to change depending on the time of business hours. Additional Notes ■ When Telephone Locking is activated, a person using the feature code: 1 Pick up . The administrator can configure these instructions. ■ To view your current Telephone Lock setting if you...
... dialed from your telephone. For example, your administrator can prevent long-distance calls from being dialed from your Off-site Notification in NBX NetSet > NBX Messaging > Off-Site Notification, even if these numbers are again available. To view your password + # and hang up the... instead of these permissions to change depending on the time of business hours. Additional Notes ■ When Telephone Locking is activated, a person using the feature code: 1 Pick up . The administrator can configure these instructions. ■ To view your current Telephone Lock setting if you...
User Guide
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...you hear the dial tone, you can apply the features of your own telephone to the conference room telephone for your own NBX telephone temporarily to another NBX telephone on the same local network. Class of Service Override 81 Class of Service Override The Class of Service Override feature allows...you to apply the features of your messaging application instead of these instructions. To activate the one call only and dial the call in your own NBX telephone were applied temporarily to the telephone on the NBX system indicate that the CoS features of Service Override feature, you do...
...you hear the dial tone, you can apply the features of your own telephone to the conference room telephone for your own NBX telephone temporarily to another NBX telephone on the same local network. Class of Service Override 81 Class of Service Override The Class of Service Override feature allows...you to apply the features of your messaging application instead of these instructions. To activate the one call only and dial the call in your own NBX telephone were applied temporarily to the telephone on the NBX system indicate that the CoS features of Service Override feature, you do...
User Guide
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...the telephone. 3 Verify that has a microphone with any telephone on an NBX system. ■ For how to use a typical headset and amplifier with telephones other than the 3102 Business Telephone, see "General Headset Instructions" later in , press the System Appearance button beside the flashing light....the left side. You are connected to connect and use a headset with the 3102 Business Telephone, read the next section. With the NBX 3102 The NBX 3102 Business Telephone has a headset jack located on the Business Telephone underside of the telephone on the underside of the jack. 2 Press the...
...the telephone. 3 Verify that has a microphone with any telephone on an NBX system. ■ For how to use a typical headset and amplifier with telephones other than the 3102 Business Telephone, see "General Headset Instructions" later in , press the System Appearance button beside the flashing light....the left side. You are connected to connect and use a headset with the 3102 Business Telephone, read the next section. With the NBX 3102 The NBX 3102 Business Telephone has a headset jack located on the Business Telephone underside of the telephone on the underside of the jack. 2 Press the...
User Guide
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... using the headset: 1 Put the headset on your desk, and begin to modify some of these instructions. To prepare a headset for all telephones other than the NBX 3102 Business Telephone, follow Instructions these instructions for some headsets or amplifiers. You may need to speak. ■ If the handset is plugged...off . To manage calls when you are using a headset: ■ On an NBX Business Telephone, press the Release button, depress the hook switch, or hang up the handset. ■ On an NBX Basic Telephone or an analog telephone, hang up the telephone handset and set it on...
... using the headset: 1 Put the headset on your desk, and begin to modify some of these instructions. To prepare a headset for all telephones other than the NBX 3102 Business Telephone, follow Instructions these instructions for some headsets or amplifiers. You may need to speak. ■ If the handset is plugged...off . To manage calls when you are using a headset: ■ On an NBX Business Telephone, press the Release button, depress the hook switch, or hang up the handset. ■ On an NBX Basic Telephone or an analog telephone, hang up the telephone handset and set it on...
User Guide
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... one person is using a telephone line, no one NBX Business Telephone. For help on more than NBX Messaging, use the documentation for your NBX NetSet password the first time, see the NBX Feature Codes Guide in the NBX NetSet utility. For any of these topics: ■...Remote Office ■ Bridged Extensions ■ Delayed Ringing ■ Using Pulse Dialing ■ Additional Applications Security Note: Several of the instructions in this chapter include configuring a telephone line to set up your messaging application instead of the features described in this chapter. For how ...
... one person is using a telephone line, no one NBX Business Telephone. For help on more than NBX Messaging, use the documentation for your NBX NetSet password the first time, see the NBX Feature Codes Guide in the NBX NetSet utility. For any of these topics: ■...Remote Office ■ Bridged Extensions ■ Delayed Ringing ■ Using Pulse Dialing ■ Additional Applications Security Note: Several of the instructions in this chapter include configuring a telephone line to set up your messaging application instead of the features described in this chapter. For how ...
User Guide
Page 112
..., 3101SP, or 3102 telephone on the telephone, 1. Figure 17 Adjusting the Support Bracket To adjust the support bracket, press to release the lock tab 1, rotate the bracket to the 3105 Attendant Console and the 3101 and 3101SP Basic Telephones. The instructions also apply to ...the position that the bottom of the support bracket rests against the bottom supports on a wall, attach the support bracket and adjust it so that you want, and then release the lock tab. 112 APPENDIX A: TELEPHONE INSTALLATION AND MAINTENANCE Figure 17 and Figure 18 show the NBX 3102...
..., 3101SP, or 3102 telephone on the telephone, 1. Figure 17 Adjusting the Support Bracket To adjust the support bracket, press to release the lock tab 1, rotate the bracket to the 3105 Attendant Console and the 3101 and 3101SP Basic Telephones. The instructions also apply to ...the position that the bottom of the support bracket rests against the bottom supports on a wall, attach the support bracket and adjust it so that you want, and then release the lock tab. 112 APPENDIX A: TELEPHONE INSTALLATION AND MAINTENANCE Figure 17 and Figure 18 show the NBX 3102...