Warranty Guide 5th Printing
Page 3
... Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2004-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage 1 2 2 2 2 2 3 3 4 5 5 5 6 6 7 7 10 10 11 11 INTRODUCTION...
... Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2004-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage 1 2 2 2 2 2 3 3 4 5 5 5 6 6 7 7 10 10 11 11 INTRODUCTION...
Warranty Guide 5th Printing
Page 7
... offer a special adjustment program to a U.S. If this document to pay the servicing Ford dealer in your vehicle. During the Bumper to Bumper Warranty period, dealers may have your vehicle. or • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military...requirements, you do have mandated alternate time coverage periods for parts of the vehicle. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts....
... offer a special adjustment program to a U.S. If this document to pay the servicing Ford dealer in your vehicle. During the Bumper to Bumper Warranty period, dealers may have your vehicle. or • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military...requirements, you do have mandated alternate time coverage periods for parts of the vehicle. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts....
Warranty Guide 5th Printing
Page 9
...for three years unless you drive more details on your vehicle that occurs first determines how long your New Vehicle Limited Warranty, Bumper to Bumper coverage, Safety Restraint coverage, Corrosion coverage, and 6.0L/7.3L PowerStroke Diesel Engine coverage. QUICK REFERENCE: WARRANTY COVERAGE ...that are defective in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION (Perforation only) 6.0L/7.3L POWERSTROKE DIESEL ENGINE 3/36,000 5/50,000 5/UNLIMITED 5/100,000 The...
...for three years unless you drive more details on your vehicle that occurs first determines how long your New Vehicle Limited Warranty, Bumper to Bumper coverage, Safety Restraint coverage, Corrosion coverage, and 6.0L/7.3L PowerStroke Diesel Engine coverage. QUICK REFERENCE: WARRANTY COVERAGE ...that are defective in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION (Perforation only) 6.0L/7.3L POWERSTROKE DIESEL ENGINE 3/36,000 5/50,000 5/UNLIMITED 5/100,000 The...
Warranty Guide 5th Printing
Page 10
... of miles driven) only applies if the corrosion causes perforation (holes) in factory-supplied materials or workmanship during the Ford Bumper to Bumper Coverage period for refund consideration. Two separate warranties apply to ensure your complete satisfaction at other than Ford dealer facilities. In... at the warranty start date and covers body sheet metal panels against defects in factory-supplied materials or workmanship. During the Bumper to Bumper Coverage period, your authorized Ford Motor Company dealer has the desire to tires on your vehicle, the dealer will be charged...
... of miles driven) only applies if the corrosion causes perforation (holes) in factory-supplied materials or workmanship during the Ford Bumper to Bumper Coverage period for refund consideration. Two separate warranties apply to ensure your complete satisfaction at other than Ford dealer facilities. In... at the warranty start date and covers body sheet metal panels against defects in factory-supplied materials or workmanship. During the Bumper to Bumper Coverage period, your authorized Ford Motor Company dealer has the desire to tires on your vehicle, the dealer will be charged...
Warranty Guide 5th Printing
Page 11
..., racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to Bumper Coverage period (three years or 36,000 miles, whichever occurs first), you must pay a $100 deductible for five years after the vehicle leaves the control... cover any damage caused by: • alterations or modifications of Ford Motor Company 7 For more information, see pages 11-24. After the end of the Bumper to be covered by airborne material (environmental fallout) -
..., racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to Bumper Coverage period (three years or 36,000 miles, whichever occurs first), you must pay a $100 deductible for five years after the vehicle leaves the control... cover any damage caused by: • alterations or modifications of Ford Motor Company 7 For more information, see pages 11-24. After the end of the Bumper to be covered by airborne material (environmental fallout) -
Warranty Guide 5th Printing
Page 14
...the complimentary Ford Roadside Assistance Program (unless you have purchased or leased a 2004-Model Ford Excursion Truck equipped with Bumper to Bumper Coverage has ended, Ford can arrange roadside assistance and charge your 2004-model Ford Excursion Truck Limousine for details of your credit card unless the... problem is in addition to you when you need towing after Bumper to Bumper Warranty Coverage (three years or 36,000 miles, whichever...
...the complimentary Ford Roadside Assistance Program (unless you have purchased or leased a 2004-Model Ford Excursion Truck equipped with Bumper to Bumper Coverage has ended, Ford can arrange roadside assistance and charge your 2004-model Ford Excursion Truck Limousine for details of your credit card unless the... problem is in addition to you when you need towing after Bumper to Bumper Warranty Coverage (three years or 36,000 miles, whichever...
Warranty Guide 5th Printing
Page 29
... plans available in various time, distance and deductible combinations. and • protection against covered repair costs after your Bumper to fit your dealer for towing and rental. Ford ESP is tailored to Bumper Warranty expires. There are authorized.) This information is subject to change. You may purchase Ford ESP from any Ford...
... plans available in various time, distance and deductible combinations. and • protection against covered repair costs after your Bumper to fit your dealer for towing and rental. Ford ESP is tailored to Bumper Warranty expires. There are authorized.) This information is subject to change. You may purchase Ford ESP from any Ford...
Warranty Guide 5th Printing
Page 32
... Emissions Warranties. The wheelbase on the driver's rear door pillar. Using a Ford vehicle without the Ford Ambulance Prep Package to Bumper Warranty and may determine whether the ambulance manufacturer has followed Ford's recommendations by inspecting the information plate on Ford Excursions modified into ... whether the vehicle is voided. In addition, applicable Emissions Warranty may also be voided, and the vehicle modifier may be used. 2004-model year and later Excursions must have the brake hydro-boost and tire upgrade. You may be considered the vehicle ''manufacturer'' for...
... Emissions Warranties. The wheelbase on the driver's rear door pillar. Using a Ford vehicle without the Ford Ambulance Prep Package to Bumper Warranty and may determine whether the ambulance manufacturer has followed Ford's recommendations by inspecting the information plate on Ford Excursions modified into ... whether the vehicle is voided. In addition, applicable Emissions Warranty may also be voided, and the vehicle modifier may be used. 2004-model year and later Excursions must have the brake hydro-boost and tire upgrade. You may be considered the vehicle ''manufacturer'' for...
Customer Assistance Guide 2nd Printing
Page 2
... will answer your vehicle for three years or 36,000 miles, which ever comes first, with confidence and ease. Vehicle Warranty You also receive the Mercury Bumper-to-Bumper Limited Warranty, covering your questions. Please consult your decision to modify or discontinue Roadside Assistance at 800 392-3673. M e r c u r y C o m m i t m e n t ® Customer Assistance Center If...
... will answer your vehicle for three years or 36,000 miles, which ever comes first, with confidence and ease. Vehicle Warranty You also receive the Mercury Bumper-to-Bumper Limited Warranty, covering your questions. Please consult your decision to modify or discontinue Roadside Assistance at 800 392-3673. M e r c u r y C o m m i t m e n t ® Customer Assistance Center If...
Owner Guide 3rd Printing
Page 6
... collecting and storing data during a crash or near crash event. To access this information, special equipment must be directly connected to -Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 6.0L Power Stroke Diesel Engine Coverage. Other parties may assist in your vehicle. For... data recorder information without obtaining consent, unless pursuant to you along with lawful authority. Ford Motor Company and Ford of Canada. 6 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) In addition, your vehicle is provided to court order or where required...
... collecting and storing data during a crash or near crash event. To access this information, special equipment must be directly connected to -Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 6.0L Power Stroke Diesel Engine Coverage. Other parties may assist in your vehicle. For... data recorder information without obtaining consent, unless pursuant to you along with lawful authority. Ford Motor Company and Ford of Canada. 6 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) In addition, your vehicle is provided to court order or where required...
Owner Guide 3rd Printing
Page 105
...not attempt to an occupant in serious arm fractures or other injuries. Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may cause those objects to be propelled by the air bag into your Ford or Lincoln... Mercury dealer. See your face and torso causing serious injury. Do not put anything on or over the air bag inflation area may affect the performance of the air bag system, increasing the risk of the vehicle. 105 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt...
...not attempt to an occupant in serious arm fractures or other injuries. Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may cause those objects to be propelled by the air bag into your Ford or Lincoln... Mercury dealer. See your face and torso causing serious injury. Do not put anything on or over the air bag inflation area may affect the performance of the air bag system, increasing the risk of the vehicle. 105 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt...
Owner Guide 3rd Printing
Page 141
... To connect the trailer's safety chains, cross the chains under the trailer tongue and allow slack for operation at the GVWR not GCWR. 141 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Do not exceed the GVWR specified on the tongue. Do not attach safety chains...See your vehicle. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the bumper. Use a load carrying hitch. Your vehicle may not have enough braking power and your chances of the tow vehicle is properly attached to...
... To connect the trailer's safety chains, cross the chains under the trailer tongue and allow slack for operation at the GVWR not GCWR. 141 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Do not exceed the GVWR specified on the tongue. Do not attach safety chains...See your vehicle. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the bumper. Use a load carrying hitch. Your vehicle may not have enough braking power and your chances of the tow vehicle is properly attached to...
Owner Guide 3rd Printing
Page 143
... capability. • Place the transmission in water. See your transmission is suspected or repair required. Improper removal/installation of the rear bumper. Driving Launching or retrieving a boat Disconnect the wiring to the trailer after the trailer is 50 miles (80 km) If a ... loss, damage to be removed/installed only by a qualified technician. These guidelines are not to the driveshaft and internal transmission components. 143 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) When backing down a ramp during boat launching or retrieval: • ...
... capability. • Place the transmission in water. See your transmission is suspected or repair required. Improper removal/installation of the rear bumper. Driving Launching or retrieving a boat Disconnect the wiring to the trailer after the trailer is 50 miles (80 km) If a ... loss, damage to be removed/installed only by a qualified technician. These guidelines are not to the driveshaft and internal transmission components. 143 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) When backing down a ramp during boat launching or retrieval: • ...
Owner Guide 3rd Printing
Page 168
...independent, third-party arbitration program for warranty disputes. • available free to -Bumper Warranty expires. coverage for certain maintenance and wear items). • Protection against covered repair costs after your Bumper-to owners and lessees of qualifying Ford Motor Company vehicles. When you buy Ford... Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at www.ford-esp.com. FORD EXTENDED SERVICE PLAN You can be tailored to change eligibility limitations, modify 168 2004 Grand Marquis (grn) Owners Guide...
...independent, third-party arbitration program for warranty disputes. • available free to -Bumper Warranty expires. coverage for certain maintenance and wear items). • Protection against covered repair costs after your Bumper-to owners and lessees of qualifying Ford Motor Company vehicles. When you buy Ford... Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at www.ford-esp.com. FORD EXTENDED SERVICE PLAN You can be tailored to change eligibility limitations, modify 168 2004 Grand Marquis (grn) Owners Guide...
Owner Guide 3rd Printing
Page 175
... • Suntan lotions and insect repellents can damage any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. These products can discolor and spot painted surfaces. • Never wash a vehicle that contain... such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to ensure you get the correct color. 175 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Take your color code (printed on a sticker in contact with your dealer...
... • Suntan lotions and insect repellents can damage any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. These products can discolor and spot painted surfaces. • Never wash a vehicle that contain... such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to ensure you get the correct color. 175 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Take your color code (printed on a sticker in contact with your dealer...
Owner Guide 3rd Printing
Page 224
... system if such a PCV valve is essential to the Scheduled Maintenance Guide for the appropriate intervals for spark plug gap information. 2 224 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Replace the spark plugs with one of your vehicle, such as Motorcraft... parts. Refer to the engine if such spark plugs are not used . Maintenance and Specifications • The suspension insulation and bumpers will help prevent vehicle damage. MOTORCRAFT PART NUMBERS Component Air filter element Fuel filter Battery-standard Battery-heavy duty Oil filter PCV ...
... system if such a PCV valve is essential to the Scheduled Maintenance Guide for the appropriate intervals for spark plug gap information. 2 224 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Replace the spark plugs with one of your vehicle, such as Motorcraft... parts. Refer to the engine if such spark plugs are not used . Maintenance and Specifications • The suspension insulation and bumpers will help prevent vehicle damage. MOTORCRAFT PART NUMBERS Component Air filter element Fuel filter Battery-standard Battery-heavy duty Oil filter PCV ...
Owner Guide 3rd Printing
Page 230
...tag and is located on the driver's side. Engine type 5. World manufacturer identifier 2. Assembly plant 8. Production sequence number 230 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Check digit 6. Maintenance and Specifications IDENTIFYING YOUR VEHICLE Certification label... GVWR:XXXXXXXXXXXX FRONT GAWR: XXXXXX/XXXXXXX REAR GAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY, BUMPER, AND THEFT PREVENTION STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE. Brake type and gross vehicle weight rating (GVWR...
...tag and is located on the driver's side. Engine type 5. World manufacturer identifier 2. Assembly plant 8. Production sequence number 230 2004 Grand Marquis (grn) Owners Guide (post-2002-fmt) USA English (fus) Check digit 6. Maintenance and Specifications IDENTIFYING YOUR VEHICLE Certification label... GVWR:XXXXXXXXXXXX FRONT GAWR: XXXXXX/XXXXXXX REAR GAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY, BUMPER, AND THEFT PREVENTION STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE. Brake type and gross vehicle weight rating (GVWR...