Scheduled Maintenance Guide 3rd Printing
Page 1
... suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. ...(FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. General Owner's Information General Owner's Information Vehicle...
... suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. ...(FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. General Owner's Information General Owner's Information Vehicle...
Scheduled Maintenance Guide 3rd Printing
Page 10
..., technical expertise, frequently asked question and much more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. The website location is presented at : www.ford.com/customerservice/ 10 Normal Schedule Normal Schedule The following section contains the ''Normal Schedule.'' This ...
..., technical expertise, frequently asked question and much more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. The website location is presented at : www.ford.com/customerservice/ 10 Normal Schedule Normal Schedule The following section contains the ''Normal Schedule.'' This ...
Warranty Guide 5th Printing
Page 1
... Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 In Canada: Ford Motor Company Customer Assistance Centre of Canada, Limited P.O. If the inquiry or concern cannot be resolved at the dealership. 3. If the inquiry or concern remains ...unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. If you have questions or concerns with your selling/servicing dealership. 2. Contact your Sales Representative or Service Advisor at your...
... Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 In Canada: Ford Motor Company Customer Assistance Centre of Canada, Limited P.O. If the inquiry or concern cannot be resolved at the dealership. 3. If the inquiry or concern remains ...unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. If you have questions or concerns with your selling/servicing dealership. 2. Contact your Sales Representative or Service Advisor at your...
Warranty Guide 5th Printing
Page 3
...7.3L Power Stroke Diesel Engine Coverage What Is Not Covered? 4. Table of Contents 1. Virgin Islands) 5. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 1999-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Do Warranties Apply In Other Countries? 3. IN ADDITION ...Tires Roadside Service (United States, ...Puerto Rico, And U.S. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs?
...7.3L Power Stroke Diesel Engine Coverage What Is Not Covered? 4. Table of Contents 1. Virgin Islands) 5. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 1999-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Do Warranties Apply In Other Countries? 3. IN ADDITION ...Tires Roadside Service (United States, ...Puerto Rico, And U.S. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs?
Warranty Guide 5th Printing
Page 5
... The warranty coverage you must return to another Ford Motor Company dealership authorized for warranty repairs. 1. If you own or lease a 1999-model Electric Ranger, you receive and your vehicle. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your... booklet explains in knowing whether the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Customer Assistance Center at 1-800-392-3673. Introduction Ford Motor Company and your selling dealer would like you to return to it for...
... The warranty coverage you must return to another Ford Motor Company dealership authorized for warranty repairs. 1. If you own or lease a 1999-model Electric Ranger, you receive and your vehicle. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your... booklet explains in knowing whether the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Customer Assistance Center at 1-800-392-3673. Introduction Ford Motor Company and your selling dealer would like you to return to it for...
Warranty Guide 5th Printing
Page 6
...Dispute Settlement Board. at the assembly plant and the dealership, and we usually correct any damage when you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is your automotive needs. In addition, if you with all of this booklet. For details, ...see any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that all your responsibility to assist you are an eligible U.S. Important information you receive your vehicle, notify your vehicle. It is ...
...Dispute Settlement Board. at the assembly plant and the dealership, and we usually correct any damage when you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is your automotive needs. In addition, if you with all of this booklet. For details, ...see any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that all your responsibility to assist you are an eligible U.S. Important information you receive your vehicle, notify your vehicle. It is ...
Warranty Guide 5th Printing
Page 12
... be ingested into the engine Damage Caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to maintain your vehicle. Maintenance/Wear Your New Vehicle Limited Warranty...
... be ingested into the engine Damage Caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to maintain your vehicle. Maintenance/Wear Your New Vehicle Limited Warranty...
Warranty Guide 5th Printing
Page 21
.... The warranty repairs should be aware that you retain all scheduled maintenance. Ford recommends that Ford Motor Company may deny you may contact the Ford Customer Assistance Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of the required maintenance listed in a reasonable amount of all...
.... The warranty repairs should be aware that you retain all scheduled maintenance. Ford recommends that Ford Motor Company may deny you may contact the Ford Customer Assistance Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of the required maintenance listed in a reasonable amount of all...
Warranty Guide 5th Printing
Page 27
... you want to report what you believe to keep accurate records of this warranty, you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the inside front cover, and Dispute Settlement Board, page 26. If you may contact: Director, Vehicle Program and Compliance Division (6405J) Environmental Protection...
... you want to report what you believe to keep accurate records of this warranty, you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the inside front cover, and Dispute Settlement Board, page 26. If you may contact: Director, Vehicle Program and Compliance Division (6405J) Environmental Protection...
Warranty Guide 5th Printing
Page 30
...reserves the right to change eligibility limitations, modify procedures, and/or to : Dispute Settlement Board P.O. Experience has shown that our customers have been very successful in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. Box 5120 Southfield... or repurchase laws. 10. A warranty dispute must be available in the United States. For details, please refer to your Customer Assistance Guide. HOW DOES THE BOARD WORK? This dispute handling procedure is important to Ford Motor Company and to your dealer....
...reserves the right to change eligibility limitations, modify procedures, and/or to : Dispute Settlement Board P.O. Experience has shown that our customers have been very successful in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. Box 5120 Southfield... or repurchase laws. 10. A warranty dispute must be available in the United States. For details, please refer to your Customer Assistance Guide. HOW DOES THE BOARD WORK? This dispute handling procedure is important to Ford Motor Company and to your dealer....
Warranty Guide 5th Printing
Page 31
..., under certain circumstances. State warranty enforcement laws These state laws - To the extent your vehicle. (This will give us the opportunity to : Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. sometimes called "lemon laws" - Send your written notification to make any needed repairs before you pursue the remedies provided...
..., under certain circumstances. State warranty enforcement laws These state laws - To the extent your vehicle. (This will give us the opportunity to : Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. sometimes called "lemon laws" - Send your written notification to make any needed repairs before you pursue the remedies provided...
Owner Guide 1st Printing
Page 1
... or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. S. Copyright E 1999 Ford Motor Company 2 4 20 89 120 127 150 171 230 236 248 249 only) Index All rights reserved. Contents Before driving Introduction Instrumentation Controls and...
... or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. S. Copyright E 1999 Ford Motor Company 2 4 20 89 120 127 150 171 230 236 248 249 only) Index All rights reserved. Contents Before driving Introduction Instrumentation Controls and...
Owner Guide 1st Printing
Page 27
... from the instrument panel registers. Air will flow from entering the vehicle. • A/C (if equipped): Uses outside air to the instrument panel registers. For added customer comfort, the air distributed through the instrument panel registers and the floor ducts.
... from the instrument panel registers. Air will flow from entering the vehicle. • A/C (if equipped): Uses outside air to the instrument panel registers. For added customer comfort, the air distributed through the instrument panel registers and the floor ducts.
Owner Guide 1st Printing
Page 28
... be used to clear ice or fog from the windshield when temperature is set to full hot and fan speed is set to 4. For added customer comfort, the air distributed through the floor ducts will not be cooled below the outside air through the windshield defroster ducts.
... be used to clear ice or fog from the windshield when temperature is set to full hot and fan speed is set to 4. For added customer comfort, the air distributed through the floor ducts will not be cooled below the outside air through the windshield defroster ducts.
Owner Guide 1st Printing
Page 207
... cap properly. Turn the filler cap clockwise 1/8 of a turn until it being careful to remove the cap from the fuel filler pipe. 4. Turn off . 2. The customer warranty may spray out and injure you hear a hissing sound, wait until it stops before completely removing the fuel filler cap. If the fuel filler...
... cap properly. Turn the filler cap clockwise 1/8 of a turn until it being careful to remove the cap from the fuel filler pipe. 4. Turn off . 2. The customer warranty may spray out and injure you hear a hissing sound, wait until it stops before completely removing the fuel filler cap. If the fuel filler...
Owner Guide 1st Printing
Page 229
... belts with a mild soap solution recommended for a list of FordĆapproved cleaners, polishes and waxes. 229 Check the safety belt system periodically to the Customer Assistance Guide" for cleaning upholstery or carpets and warm water.
... belts with a mild soap solution recommended for a list of FordĆapproved cleaners, polishes and waxes. 229 Check the safety belt system periodically to the Customer Assistance Guide" for cleaning upholstery or carpets and warm water.
Owner Guide 1st Printing
Page 236
...United States, this period through the Ford Auto Club by contacting your Ford or LincolnĆMercury dealer. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you own a Mercury or Lincoln. Roadside assistance will reimburse a reasonable amount. Even nonĆwarranty related tows,... for quick reference. Should you may purchase additional roadside assistance coverage beyond this card is mailed to arrange assistance for Ford or Mercury vehicles; In the United States, you need to you if you have a vehicle concern. The service is separate from the ...
...United States, this period through the Ford Auto Club by contacting your Ford or LincolnĆMercury dealer. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you own a Mercury or Lincoln. Roadside assistance will reimburse a reasonable amount. Even nonĆwarranty related tows,... for quick reference. Should you may purchase additional roadside assistance coverage beyond this card is mailed to arrange assistance for Ford or Mercury vehicles; In the United States, you need to you if you have a vehicle concern. The service is separate from the ...
Owner Guide 1st Printing
Page 237
...is that are dedicated to change, please ask your dealer for further information. The problem is subject to providing Ford, Lincoln and Mercury vehicle owners with programs that service. 237 On the surface, many independent plans appear to provide that will enhance your New Vehicle Limited...be tailored to fit your vehicle, you from any participating Ford or LincolnĆMercury or Ford of Canada, we are not backed by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer assistance Ford extended service plan You can get more protection for towing and rental ...
...is that are dedicated to change, please ask your dealer for further information. The problem is subject to providing Ford, Lincoln and Mercury vehicle owners with programs that service. 237 On the surface, many independent plans appear to provide that will enhance your New Vehicle Limited...be tailored to fit your vehicle, you from any participating Ford or LincolnĆMercury or Ford of Canada, we are not backed by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer assistance Ford extended service plan You can get more protection for towing and rental ...
Owner Guide 1st Printing
Page 238
...Michigan 48121 1Ć800Ć392Ć3673 (FORD) (TDD for the hearing impaired: 1Ć800Ć232Ć5952) In Canada: Customer Assistance Centre Ford Motor Company of Canada, Limited P.O. Certain warranty repairs require special training though, so not all warranty repairs. Ford Motor Company and... perform all dealers are still not satisfied, speak with the service manager. If a particular dealership can not assist you, then contact the Customer Assistance Center. Box 2000 Oakville, Ontario L6J 5E4 1Ć800Ć565Ć3673 (FORD) 238 If the concern or inquiry remains ...
...Michigan 48121 1Ć800Ć392Ć3673 (FORD) (TDD for the hearing impaired: 1Ć800Ć232Ć5952) In Canada: Customer Assistance Centre Ford Motor Company of Canada, Limited P.O. Certain warranty repairs require special training though, so not all warranty repairs. Ford Motor Company and... perform all dealers are still not satisfied, speak with the service manager. If a particular dealership can not assist you, then contact the Customer Assistance Center. Box 2000 Oakville, Ontario L6J 5E4 1Ć800Ć565Ć3673 (FORD) 238 If the concern or inquiry remains ...
Owner Guide 1st Printing
Page 239
... (Canada). THE DISPUTE SETTLEMENT BOARD (U.S. Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford, Mercury and Lincoln cars and Ford, Mercury and Lincoln light trucks which are eligible for warranty disputes • available free to owners and lessees of qualifying... warranty are independent of the MagnusonĆMoss Warranty Act or state replacement or repurchase laws. Customer assistance Please have the following information available when contacting Ford Customer Assistance: • Your telephone number (home and business) • The name of the ...
... (Canada). THE DISPUTE SETTLEMENT BOARD (U.S. Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford, Mercury and Lincoln cars and Ford, Mercury and Lincoln light trucks which are eligible for warranty disputes • available free to owners and lessees of qualifying... warranty are independent of the MagnusonĆMoss Warranty Act or state replacement or repurchase laws. Customer assistance Please have the following information available when contacting Ford Customer Assistance: • Your telephone number (home and business) • The name of the ...