Customer Assistance Guide 1st Printing
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Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Copyright
Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Copyright
Customer Assistance Guide 1st Printing
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FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer. It provides: 2 Roadside assistance will reimburse a reasonable amount. Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide ... the vehicle if you are locked out • bring fuel if you run out • tow the vehicle if you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. Even non-warranty related tows, like accidents or getting stuck in your wallet for quick reference. To obtain...
FORD EXTENDED SERVICE PLAN You can get more protection for your Ford or Lincoln-Mercury dealer. It provides: 2 Roadside assistance will reimburse a reasonable amount. Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide ... the vehicle if you are locked out • bring fuel if you run out • tow the vehicle if you have a vehicle concern, Ford Motor Company has a complimentary roadside assistance service hotline. Even non-warranty related tows, like accidents or getting stuck in your wallet for quick reference. To obtain...
Customer Assistance Guide 1st Printing
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...a network of the dealership. Ford strongly recommends taking your vehicle to any participating Ford Motor Company dealer. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. See your dealer for complete details about Ford ESP coverage. Ask your vehicle to... in various time-and-mileage combinations. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to fit your vehicle. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the service manager....
...a network of the dealership. Ford strongly recommends taking your vehicle to any participating Ford Motor Company dealer. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. See your dealer for complete details about Ford ESP coverage. Ask your vehicle to... in various time-and-mileage combinations. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to fit your vehicle. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the service manager....
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... you still have the following information available when contacting Ford Customer Assistance: • your vehicle needs service, or if you need more help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please...
... you still have the following information available when contacting Ford Customer Assistance: • your vehicle needs service, or if you need more help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please...
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... not satisfied, contact the number above and advise them accordingly. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except ... : • an independent, third-party arbitration program for you arrive at the most appropriate repair location in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review your concern. Contacting the dispute settlement board If ...
... not satisfied, contact the number above and advise them accordingly. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except ... : • an independent, third-party arbitration program for you arrive at the most appropriate repair location in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review your concern. Contacting the dispute settlement board If ...
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.... Eligibility may differ according to submit statements at this time. 6 Board membership The Board consists of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to state law. The dispute settlement board items not covered by the new vehicle limited warranty items covered by an independent... needs To have expired at receipt of your application • the toll-free phone number of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees.
.... Eligibility may differ according to submit statements at this time. 6 Board membership The Board consists of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to state law. The dispute settlement board items not covered by the new vehicle limited warranty items covered by an independent... needs To have expired at receipt of your application • the toll-free phone number of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees.
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...sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Every effort will be presented as evidence 7 The decisions of receiving the consumer's application form. Board decisions may also be requested... by the dealer(s) and Ford Motor Company • the names (if known) of explanation will be reviewed. The dispute settlement board To properly review your case, the...
...sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Every effort will be presented as evidence 7 The decisions of receiving the consumer's application form. Board decisions may also be requested... by the dealer(s) and Ford Motor Company • the names (if known) of explanation will be reviewed. The dispute settlement board To properly review your case, the...
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... the Middle East, contact the nearest Ford dealership. Before exporting your dealer or write to a foreign country, contact the appropriate foreign embassy or consulate. Ford Motor Company is recommended for the hearing impaired: 1-800-232-5952 or by law. To Request a DSB Brochure/Application For a brochure/application, speak to your vehicle...
... the Middle East, contact the nearest Ford dealership. Before exporting your dealer or write to a foreign country, contact the appropriate foreign embassy or consulate. Ford Motor Company is recommended for the hearing impaired: 1-800-232-5952 or by law. To Request a DSB Brochure/Application For a brochure/application, speak to your vehicle...
Customer Assistance Guide 1st Printing
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...and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of your local authorized Ford or Lincoln-Mercury dealer. or Canada, register your automotive needs; FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality...your vehicle. These quality accessories have been specifically engineered to fulfill your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. they can direct you to clean your vehicle in another foreign country, contact the nearest Ford dealership. Telephone:...
...and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of your local authorized Ford or Lincoln-Mercury dealer. or Canada, register your automotive needs; FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality...your vehicle. These quality accessories have been specifically engineered to fulfill your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. they can direct you to clean your vehicle in another foreign country, contact the nearest Ford dealership. Telephone:...
Owner Guide 1st Printing
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... normal driving. 4. Ignition switched on, all main electrical circuits are disabled. The accessory position. Steering unlocked, radio operational. Ignition and all electrical circuits operational. Starter motor activated. Warning and indicator lights illuminate. The ignition key should not be left in P (Park). 2. Controls and features STEERING COLUMN CONTROLS 3 4 5 6 7 0 x 1000 TRACTION CONTROL O/D OFF...
... normal driving. 4. Ignition switched on, all main electrical circuits are disabled. The accessory position. Steering unlocked, radio operational. Ignition and all electrical circuits operational. Starter motor activated. Warning and indicator lights illuminate. The ignition key should not be left in P (Park). 2. Controls and features STEERING COLUMN CONTROLS 3 4 5 6 7 0 x 1000 TRACTION CONTROL O/D OFF...
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... if the lap belt does not fit snugly on both thighs, or if the thighs are too short to let the child sit all federal motor vehicle safety standards. Belt-positioning booster seats raise the child and provide a shorter, firmer seating posture and better fit of your child with your pediatrician...
... if the lap belt does not fit snugly on both thighs, or if the thighs are too short to let the child sit all federal motor vehicle safety standards. Belt-positioning booster seats raise the child and provide a shorter, firmer seating posture and better fit of your child with your pediatrician...
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Refer to all Federal and local motor vehicle safety standards. Read the labels located on the child seat cushion and shoulder belt for information on the builtin child seat. Use the built-...
Refer to all Federal and local motor vehicle safety standards. Read the labels located on the child seat cushion and shoulder belt for information on the builtin child seat. Use the built-...
Owner Guide 1st Printing
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... 38 Passenger compartment fuse panel (below instrument panel) Relay R 12 R 13 R 14 R 15 R 16 D2 Circuit switched Interior lighting Rear window defrost Heater blower motor Wiper motor Ignition Reverse voltage protection 113 Use the fuse puller (2) attached to the cover of the power distribution box to the inside cover of emergency fuse...
... 38 Passenger compartment fuse panel (below instrument panel) Relay R 12 R 13 R 14 R 15 R 16 D2 Circuit switched Interior lighting Rear window defrost Heater blower motor Wiper motor Ignition Reverse voltage protection 113 Use the fuse puller (2) attached to the cover of the power distribution box to the inside cover of emergency fuse...
Owner Guide 1st Printing
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... yellow brown light blue light green light green brown brown brown brown brown brown red light green - passenger's side Air bag Heater blower motor Not used Wiper motors (circuit breaker) Power windows ABS module Backup lamps Brake lamps Door locks Main light Cigar lighter Electric seats Rear window defrost Engine management system...
... yellow brown light blue light green light green brown brown brown brown brown brown red light green - passenger's side Air bag Heater blower motor Not used Wiper motors (circuit breaker) Power windows ABS module Backup lamps Brake lamps Door locks Main light Cigar lighter Electric seats Rear window defrost Engine management system...
Owner Guide 1st Printing
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...; release the parking brake, • move the gearshift to N (Neutral), • turn the ignition to the off position and • unlock the steering wheel. Ford Motor Company has not developed or approved a T-hook or slingbelt towing procedure. TOWING YOUR VEHICLE BEHIND ANOTHER VEHICLE Before you have your vehicle be towed with...
...; release the parking brake, • move the gearshift to N (Neutral), • turn the ignition to the off position and • unlock the steering wheel. Ford Motor Company has not developed or approved a T-hook or slingbelt towing procedure. TOWING YOUR VEHICLE BEHIND ANOTHER VEHICLE Before you have your vehicle be towed with...
Owner Guide 1st Printing
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... TIT UTE Checking the engine oil Check the engine oil each time you fuel your vehicle. Maintenance and care Engine oil Use SAE 5W-30 motor oil CERTIFIED FOR GASOLINE ENGINES by Ford Warranty. The oil level should be in P (Park). 3.
... TIT UTE Checking the engine oil Check the engine oil each time you fuel your vehicle. Maintenance and care Engine oil Use SAE 5W-30 motor oil CERTIFIED FOR GASOLINE ENGINES by Ford Warranty. The oil level should be in P (Park). 3.
Owner Guide 1st Printing
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Maintenance and care 6. Continuous contact with used motor oil has caused cancer in this chapter. 2. Check the engine oil. Put the dipstick back in and ensure it is below the minimum line, add ...
Maintenance and care 6. Continuous contact with used motor oil has caused cancer in this chapter. 2. Check the engine oil. Put the dipstick back in and ensure it is below the minimum line, add ...
Owner Guide 1st Printing
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Maintenance and care Recycled engine coolant Ford Motor Company recommends that Ford and Lincoln-Mercury dealers use of used automotive fluids in a responsible manner. Not all coolant recycling processes produce coolant which meets Ford specifications ESEM97B44-A, and use recycled engine coolant produced by Ford-approved processes. Always dispose of such coolant may harm engine and cooling system components. Follow your community's standards for recycling and disposing of automotive fluids. 138
Maintenance and care Recycled engine coolant Ford Motor Company recommends that Ford and Lincoln-Mercury dealers use of used automotive fluids in a responsible manner. Not all coolant recycling processes produce coolant which meets Ford specifications ESEM97B44-A, and use recycled engine coolant produced by Ford-approved processes. Always dispose of such coolant may harm engine and cooling system components. Follow your community's standards for recycling and disposing of automotive fluids. 138
Owner Guide 1st Printing
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The Motorcraft maintenance-free battery normally does not require additional water during its life of the battery clean and dry. Motor SUPER START craft Pb 143 For longer, trouble-free operation, keep the top of service. Also, make certain the battery cables are done cleaning them, ...
The Motorcraft maintenance-free battery normally does not require additional water during its life of the battery clean and dry. Motor SUPER START craft Pb 143 For longer, trouble-free operation, keep the top of service. Also, make certain the battery cables are done cleaning them, ...
Owner Guide 1st Printing
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... test wheel than the minimum required by law. Excessive speed, underinflation, or excessive loading can cause the material of heat when tested under the Federal Motor Vehicle Safety Standard No. 109.
... test wheel than the minimum required by law. Excessive speed, underinflation, or excessive loading can cause the material of heat when tested under the Federal Motor Vehicle Safety Standard No. 109.