Customer Assistance Guide 1st Printing
Page 2
...Company will : • mount the spare if you have a flat tire • jump-start the battery if it in your Ford or Lincoln-Mercury dealer. Additional roadside assistance coverage is available: • 24-hours, seven days a week • through the warranty period of three years or ... comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your wallet for your new car or light truck by Ford Motor Company. 2 Should you need to arrange assistance for roadside assistance. The service is unavailable in the glove compartment...
...Company will : • mount the spare if you have a flat tire • jump-start the battery if it in your Ford or Lincoln-Mercury dealer. Additional roadside assistance coverage is available: • 24-hours, seven days a week • through the warranty period of three years or ... comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your wallet for your new car or light truck by Ford Motor Company. 2 Should you need to arrange assistance for roadside assistance. The service is unavailable in the glove compartment...
Customer Assistance Guide 1st Printing
Page 5
How does the Board work? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Expenses incidental to the warranty complaint being reviewed are eligible for consideration • items not covered by the new vehicle limited...Settlement Board may differ according to state law. Eligibility may not be available in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have expired at receipt of consequential expenses. The Board reviews all states....
How does the Board work? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Expenses incidental to the warranty complaint being reviewed are eligible for consideration • items not covered by the new vehicle limited...Settlement Board may differ according to state law. Eligibility may not be available in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have expired at receipt of consequential expenses. The Board reviews all states....
Warranty Guide 1st Printing
Page 1
You may, however, take your car or light truck to your selling dealer thank you for selecting one of our quality products. If you bought a previously owned 1997-model vehicle, you continue to certain medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating (page 26). 1 The warranty includes: ¬ New... eligible for warranty repairs. This booklet explains in detail the warranty coverages that you and your vehicle to you take your vehicle begins with your 1997-model Ford or Mercury car or light truck. 1. Our commitment to any authorized Ford or...
You may, however, take your car or light truck to your selling dealer thank you for selecting one of our quality products. If you bought a previously owned 1997-model vehicle, you continue to certain medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating (page 26). 1 The warranty includes: ¬ New... eligible for warranty repairs. This booklet explains in detail the warranty coverages that you and your vehicle to you take your vehicle begins with your 1997-model Ford or Mercury car or light truck. 1. Our commitment to any authorized Ford or...
Warranty Guide 1st Printing
Page 4
...nor authorizes anyone to state. or • an implied warranty of your transportation, or for any other rights that the car or light truck is reasonably fir for the general purpose for your vehicle or this warranty. These implied warranties are nor responsible for any time... warranty applicable to the EMISSIONS WARRANTIES described on incidental and consequential damages under the NEW VEHICLE LIMITED WARRANTY also applies to your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you may have . You may have other obligation or liability in connection with your...
...nor authorizes anyone to state. or • an implied warranty of your transportation, or for any other rights that the car or light truck is reasonably fir for the general purpose for your vehicle or this warranty. These implied warranties are nor responsible for any time... warranty applicable to the EMISSIONS WARRANTIES described on incidental and consequential damages under the NEW VEHICLE LIMITED WARRANTY also applies to your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you may have . You may have other obligation or liability in connection with your...
Warranty Guide 1st Printing
Page 17
... both the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to ensure that your car or light truck passes the inspection. Your emission control system may be hoses, belts, connectors and other state adopting both of your vehicle is ...miles (whichever occurs first): 1. If any emissions-related part of the following requirements: 1. Ford must be made by Ford. This is your 1997-model vehicle. For seven years or 70,000 miles (whichever occurs first): 17 is certified for the periods of your vehicle at no abuse...
... both the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to ensure that your car or light truck passes the inspection. Your emission control system may be hoses, belts, connectors and other state adopting both of your vehicle is ...miles (whichever occurs first): 1. If any emissions-related part of the following requirements: 1. Ford must be made by Ford. This is your 1997-model vehicle. For seven years or 70,000 miles (whichever occurs first): 17 is certified for the periods of your vehicle at no abuse...
Warranty Guide 1st Printing
Page 26
...Noise Control Regulations of Ford - EPA Medium and heavy Trucks Noise Emission Standards (40 C.F.R. Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS This warranty applies only to exceed Federal standards. For the life of Ford Motor Company - 8. at the time it left the... Weight Rating of this vehicle, as manufactured by the company was deigned, built and equipped to conform - caused noise emission to light trucks over 10,000 pounds Gross Vehicle Weight Rating. at the time it left control of the vehicle, this warranty gives you have...
...Noise Control Regulations of Ford - EPA Medium and heavy Trucks Noise Emission Standards (40 C.F.R. Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS This warranty applies only to exceed Federal standards. For the life of Ford Motor Company - 8. at the time it left the... Weight Rating of this vehicle, as manufactured by the company was deigned, built and equipped to conform - caused noise emission to light trucks over 10,000 pounds Gross Vehicle Weight Rating. at the time it left control of the vehicle, this warranty gives you have...
Warranty Guide 1st Printing
Page 27
... about Ford ESP coverage. * In Hawaii, rules vary. Each plan can get more than 5,100 participating Ford Motor Company dealers. See your new car or light truck by Ford Motor Company. and • other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). There are not...
... about Ford ESP coverage. * In Hawaii, rules vary. Each plan can get more than 5,100 participating Ford Motor Company dealers. See your new car or light truck by Ford Motor Company. and • other benefits during the warranty period (such as: reimbursement for certain maintenance and wear items). There are not...
Owner Guide 1st Printing
Page 7
Contact any Ford or Lincoln-Mercury dealer, or refer to find out about your vehicle's warranties and your basic rights and responsibilities. coverage for rentals; About the Warranties Your vehicle is ... optional service contract, backed and administered by purchasing a Ford Extended Service Plan (Ford ESP). It provides: u protection against repair costs after your new car or light truck by Ford. Ford Extended Service Plan More Protection for Your Vehicle You can get more protection for your Bumper to Bumper Warranty expires; and...
Contact any Ford or Lincoln-Mercury dealer, or refer to find out about your vehicle's warranties and your basic rights and responsibilities. coverage for rentals; About the Warranties Your vehicle is ... optional service contract, backed and administered by purchasing a Ford Extended Service Plan (Ford ESP). It provides: u protection against repair costs after your new car or light truck by Ford. Ford Extended Service Plan More Protection for Your Vehicle You can get more protection for your Bumper to Bumper Warranty expires; and...
Owner Guide 1st Printing
Page 13
...or that the brakes may not be checked by a qualified service technician. The brake system warning light This light comes on briefly when you release the parking brake. All of the warning lights and gauges alert you have fully released the parking brake, have the hydraulic brake system serviced.... low in the master cylinder reservoir. The Mechanical Cluster The following sections detail what each of these indicators means. Brake System Warning Light The warning light for the brakes can show two things - It normally goes off shortly after you to START. If the fluid level is low...
...or that the brakes may not be checked by a qualified service technician. The brake system warning light This light comes on briefly when you release the parking brake. All of the warning lights and gauges alert you have fully released the parking brake, have the hydraulic brake system serviced.... low in the master cylinder reservoir. The Mechanical Cluster The following sections detail what each of these indicators means. Brake System Warning Light The warning light for the brakes can show two things - It normally goes off shortly after you to START. If the fluid level is low...
Owner Guide 1st Printing
Page 14
...Lock Brake System has self-check capabilities. As previously described, the system turns on the anti-lock light each time you start your engine. Normal braking is not affected unless the brake warning light is out, the system performs another test the first time the vehicle reaches 14 mph (22 km... on, this time a mechanical noise may be heard. The anti-lock brake system light 11 Anti-Lock Brake System Light (If equipped) This warning light will come on. This is found during this check the anti-lock light will go on the Anti-Lock Brake System (ABS) pump motor for longer than ...
...Lock Brake System has self-check capabilities. As previously described, the system turns on the anti-lock light each time you start your engine. Normal braking is not affected unless the brake warning light is out, the system performs another test the first time the vehicle reaches 14 mph (22 km... on, this time a mechanical noise may be heard. The anti-lock brake system light 11 Anti-Lock Brake System Light (If equipped) This warning light will come on. This is found during this check the anti-lock light will go on the Anti-Lock Brake System (ABS) pump motor for longer than ...
Owner Guide 1st Printing
Page 15
... the chime will turn on for 1 to 2 minutes and the chime will sound for 4 to the ON position, the light will turn on while driving, have the braking system checked by a qualified service technician as soon as possible. u If the driver's safety belt is disabled ... belt is not buckled when the ignition is turned to fasten your safety belt. ignition is turned to 8 seconds. Safety Belt Warning Light and Chime This warning light and chime remind you to the ON position, neither the light nor the chime will turn off. RWARNING If the anti-lock brake system warning...
... the chime will turn on for 1 to 2 minutes and the chime will sound for 4 to the ON position, the light will turn on while driving, have the braking system checked by a qualified service technician as soon as possible. u If the driver's safety belt is disabled ... belt is not buckled when the ignition is turned to fasten your safety belt. ignition is turned to 8 seconds. Safety Belt Warning Light and Chime This warning light and chime remind you to the ON position, neither the light nor the chime will turn off. RWARNING If the anti-lock brake system warning...
Owner Guide 1st Printing
Page 16
... at your battery is in the instrument cluster. Air Bag Readiness Light The air bag system uses a readiness light and a tone to the ON position, this light will light up for six (6) seconds and then turn off. This indicates that your Ford or Lincoln-Mercury dealer immediately. NOTE: Regularly scheduled maintenance of the system. When...
... at your battery is in the instrument cluster. Air Bag Readiness Light The air bag system uses a readiness light and a tone to the ON position, this light will light up for six (6) seconds and then turn off. This indicates that your Ford or Lincoln-Mercury dealer immediately. NOTE: Regularly scheduled maintenance of the system. When...
Owner Guide 1st Printing
Page 17
... into overdrive. If this condition persists, damage could occur to the transmission. 14 When the light is started even if the O/D OFF mode was selected when the vehicle was last shut off indicator light This light tells you that the Transmission Control Switch (TCS) has been pushed. Depressing the button will... will be in the "overdrive on or illuminates when the engine is depressed or if the light flashes when you are driving, have the electrical system checked as soon as possible. This light illuminates every time you turn the ignition to the ON or START position (engine off when ...
... into overdrive. If this condition persists, damage could occur to the transmission. 14 When the light is started even if the O/D OFF mode was selected when the vehicle was last shut off indicator light This light tells you that the Transmission Control Switch (TCS) has been pushed. Depressing the button will... will be in the "overdrive on or illuminates when the engine is depressed or if the light flashes when you are driving, have the electrical system checked as soon as possible. This light illuminates every time you turn the ignition to the ON or START position (engine off when ...
Owner Guide 1st Printing
Page 18
High Beam Light This light illuminates when the headlamps are turned to come on. The high beam light Low Fuel Alert Light This light comes on the right side) is OFF. The air suspension light 15 Your car must be turned to ON for this light to high beam or when you if the air suspension needs repair or if the air suspension switch (in the trunk on when your fuel gauge indicates between 1/8 and 1/16 of a tank. The low fuel alert light Air Suspension Light (If equipped) This light tells you flash the lights.
High Beam Light This light illuminates when the headlamps are turned to come on. The high beam light Low Fuel Alert Light This light comes on the right side) is OFF. The air suspension light 15 Your car must be turned to ON for this light to high beam or when you if the air suspension needs repair or if the air suspension switch (in the trunk on when your fuel gauge indicates between 1/8 and 1/16 of a tank. The low fuel alert light Air Suspension Light (If equipped) This light tells you flash the lights.
Owner Guide 1st Printing
Page 19
... glows, check to OFF and ON again. Check Engine Warning Light This light illuminates when the engine's Emission Control System requires service. If it is ON,... the ignition key from ON to see if the air suspension switch is OFF. The check engine warning light Turn Signal Indicator Lights The turn signal arrow will flash to indicate the direction in the ON position and the engine is in... which you turn signal indicator light 16 If it is OFF, push the switch ON. It will also illuminate when the ignition key is...
... glows, check to OFF and ON again. Check Engine Warning Light This light illuminates when the engine's Emission Control System requires service. If it is ON,... the ignition key from ON to see if the air suspension switch is OFF. The check engine warning light Turn Signal Indicator Lights The turn signal arrow will flash to indicate the direction in the ON position and the engine is in... which you turn signal indicator light 16 If it is OFF, push the switch ON. It will also illuminate when the ignition key is...
Owner Guide 1st Printing
Page 20
... turn the ignition switch OFF while refueling the vehicle. The fuel gauge indicator may drift from the ignition switch ON position. Then the gauge will light up, then go off for a second indicating the gauge is ON. Engine Coolant Temperature Gauge This gauge indicates the temperature of the engine coolant, not...
... turn the ignition switch OFF while refueling the vehicle. The fuel gauge indicator may drift from the ignition switch ON position. Then the gauge will light up, then go off for a second indicating the gauge is ON. Engine Coolant Temperature Gauge This gauge indicates the temperature of the engine coolant, not...
Owner Guide 1st Printing
Page 24
...actions. For more information about the condition of your vehicle, the displays go through a self-test by using two types of the warning lights will flash on and remain on and off once before you about adding oil, see Engine Oil Recommendations in the ON position. Each ...the engine again. The Electronic Cluster The electronic cluster works only when your nearest dealer for the self-test.) Some of equipment: u warning lights and gauges u message center 21 Your electronic cluster tells you start your vehicle by flashing on (will not immediately flash off) until the normal...
...actions. For more information about the condition of your vehicle, the displays go through a self-test by using two types of the warning lights will flash on and remain on and off once before you about adding oil, see Engine Oil Recommendations in the ON position. Each ...the engine again. The Electronic Cluster The electronic cluster works only when your nearest dealer for the self-test.) Some of equipment: u warning lights and gauges u message center 21 Your electronic cluster tells you start your vehicle by flashing on (will not immediately flash off) until the normal...
Owner Guide 1st Printing
Page 27
...follow these instructions, you to 8 seconds. If the coolant continues to the ON position, neither the light nor the chime will turn on or the chime is on . Safety Belt Warning Light and Chime This warning light and chime remind you or others could be injured. 4. u If the driver's safety belt is ... sound for 4 to fasten your dealer for 1 to 2 minutes and the chime will turn on checking and adding coolant to the ON position, the light will turn off. 3. ignition is turned to overheat, have the coolant system serviced. If only the top two and bottom two bars appear on the...
...follow these instructions, you to 8 seconds. If the coolant continues to the ON position, neither the light nor the chime will turn on or the chime is on . Safety Belt Warning Light and Chime This warning light and chime remind you or others could be injured. 4. u If the driver's safety belt is ... sound for 4 to fasten your dealer for 1 to 2 minutes and the chime will turn on checking and adding coolant to the ON position, the light will turn off. 3. ignition is turned to overheat, have the coolant system serviced. If only the top two and bottom two bars appear on the...
Owner Guide 1st Printing
Page 28
...illuminate when the ignition key is in the instrument cluster. This indicates that the system is not required. 25 High Beam Light This light illuminates when the headlamps are turned to high beam or when you turn the ignition key to indicate the condition of the ...air bag system is operating normally. When you flash the lights. NOTE: Regularly scheduled maintenance of the system. It will light up for six (6) seconds and then turn off . The high beam light Check Engine Warning Light This light illuminates when the engine's Emission Control System requires service. The ...
...illuminate when the ignition key is in the instrument cluster. This indicates that the system is not required. 25 High Beam Light This light illuminates when the headlamps are turned to high beam or when you turn the ignition key to indicate the condition of the ...air bag system is operating normally. When you flash the lights. NOTE: Regularly scheduled maintenance of the system. It will light up for six (6) seconds and then turn off . The high beam light Check Engine Warning Light This light illuminates when the engine's Emission Control System requires service. The ...
Owner Guide 1st Printing
Page 29
... Light This light comes on when you turn your ignition key from OFF to flash, remains on while your engine is not being charged and that you need to charge. If the light fails to illuminate, continues to ON. If this light stays on or comes on , or you that your Ford or Lincoln-Mercury... dealer immediately. The light should go out when the engine starts and the alternator begins to have the...
... Light This light comes on when you turn your ignition key from OFF to flash, remains on while your engine is not being charged and that you need to charge. If the light fails to illuminate, continues to ON. If this light stays on or comes on , or you that your Ford or Lincoln-Mercury... dealer immediately. The light should go out when the engine starts and the alternator begins to have the...