Tire Warranty Printing 2
Page 22
...174; RADIAL LIGHT TRUCK TIRES) WHO IS ELIGIBLE? FREE TIRE REPLACEMENT Any new Goodyear or Dunlop highway radial auto or radial light truck tire, covered by this Limited Warranty if you meet all the following criteria: •... You are the owner or authorized agent of the owner of new Goodyear or Dunlop® highway auto or light truck tires supplied as original equipment on your vehicle. • Your tires bear Department of Transportation ... or Dunlop tire at no charge, including mounting and balancing. 21 2013 Tire Warranty (stn) Supplement, 1st Printing, September 2012 USA (fus)
...174; RADIAL LIGHT TRUCK TIRES) WHO IS ELIGIBLE? FREE TIRE REPLACEMENT Any new Goodyear or Dunlop highway radial auto or radial light truck tire, covered by this Limited Warranty if you meet all the following criteria: •... You are the owner or authorized agent of the owner of new Goodyear or Dunlop® highway auto or light truck tires supplied as original equipment on your vehicle. • Your tires bear Department of Transportation ... or Dunlop tire at no charge, including mounting and balancing. 21 2013 Tire Warranty (stn) Supplement, 1st Printing, September 2012 USA (fus)
Warranty Guide Printing 4
Page 5
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) 10. 6. FORD EXTENDED SERVICE PLAN 9. STATE WARRANTY ENFORCEMENT LAWS 11. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage Explanation Of California Emissions Warranties Coverage for 2013-Model Vehicles What Is Not Covered? 7. IMPORTANT INFORMATION ABOUT LIMOUSINE/HEARSE CONVERSIONS 21 21 22 25 26 27 29 30 31 32 ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) 10. 6. FORD EXTENDED SERVICE PLAN 9. STATE WARRANTY ENFORCEMENT LAWS 11. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage Explanation Of California Emissions Warranties Coverage for 2013-Model Vehicles What Is Not Covered? 7. IMPORTANT INFORMATION ABOUT LIMOUSINE/HEARSE CONVERSIONS 21 21 22 25 26 27 29 30 31 32 ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8.
Warranty Guide Printing 4
Page 6
...so not all warranty repairs. at 1-800-521-4140. Our commitment to your selling dealer thank you may need warranty repairs, your 2013-model Lincoln vehicle. If a particular dealership cannot assist you are an eligible U.S. That means that apply to you with quality protection and service.... vehicle, you , then contact the Lincoln Customer Relationship Center at no cost the services of this booklet. owner, you are eligible for selecting one of our quality products. For details, see Better Business Bureau (BBB) AUTO LINE program, page 30 or call 1-800-955-5100. 1 In addition,...
...so not all warranty repairs. at 1-800-521-4140. Our commitment to your selling dealer thank you may need warranty repairs, your 2013-model Lincoln vehicle. If a particular dealership cannot assist you are an eligible U.S. That means that apply to you with quality protection and service.... vehicle, you , then contact the Lincoln Customer Relationship Center at no cost the services of this booklet. owner, you are eligible for selecting one of our quality products. For details, see Better Business Bureau (BBB) AUTO LINE program, page 30 or call 1-800-955-5100. 1 In addition,...
Warranty Guide Printing 4
Page 7
... is your vehicle. 2 KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of maintenance. Your Ford or Lincoln dealership, or Ford or Lincoln Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. CHECK YOUR VEHICLE We try to...
... is your vehicle. 2 KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of maintenance. Your Ford or Lincoln dealership, or Ford or Lincoln Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. CHECK YOUR VEHICLE We try to...
Warranty Guide Printing 4
Page 11
... Act or the applicable state ''Lemon Law,'' you are not required to first use BBB AUTO LINE to the BBB AUTO LINE before exercising rights or seeking remedies under the ''Lemon Law''. You may contact BBB AUTO LINE by the applicable state ''Lemon Law'', you are also required to submit your warranty... dispute to resolve your warranty dispute to you. For more information regarding the BBB AUTO LINE program, see page 30 of this booklet. 6 To the extent permitted by calling 800-955-5100. Ford participates in the BBB...
... Act or the applicable state ''Lemon Law,'' you are not required to first use BBB AUTO LINE to the BBB AUTO LINE before exercising rights or seeking remedies under the ''Lemon Law''. You may contact BBB AUTO LINE by the applicable state ''Lemon Law'', you are also required to submit your warranty... dispute to resolve your warranty dispute to you. For more information regarding the BBB AUTO LINE program, see page 30 of this booklet. 6 To the extent permitted by calling 800-955-5100. Ford participates in the BBB...
Warranty Guide Printing 4
Page 33
...'s emissions control systems may not work as effectively, and you may have the right to the owner, under this booklet, and Better Business Bureau (BBB) AUTO LINE Program (page 30). 28 repair receipt(s) to show that you have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA...
...'s emissions control systems may not work as effectively, and you may have the right to the owner, under this booklet, and Better Business Bureau (BBB) AUTO LINE Program (page 30). 28 repair receipt(s) to show that you have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA...
Warranty Guide Printing 4
Page 35
... decision, Ford must abide by the accepted decision as well. The Better Business Bureau (BBB) AUTO LINE Program (U.S. The BBB AUTO LINE program consists of the claim. Disputes submitted to the BBB AUTO LINE program are not bound by calling the Ford Motor Company Customer Relationship Center at any steps you may participate... resolve them. If an agreement is not reached during mediation and your claim is important to Ford Motor Company and to participate in the BBB AUTO LINE program. The arbitrator will need to completed, signed, and returned to the BBB along with the BBB BBB...
... decision, Ford must abide by the accepted decision as well. The Better Business Bureau (BBB) AUTO LINE Program (U.S. The BBB AUTO LINE program consists of the claim. Disputes submitted to the BBB AUTO LINE program are not bound by calling the Ford Motor Company Customer Relationship Center at any steps you may participate... resolve them. If an agreement is not reached during mediation and your claim is important to Ford Motor Company and to participate in the BBB AUTO LINE program. The arbitrator will need to completed, signed, and returned to the BBB along with the BBB BBB...
Owner Manual Printing 2
Page 6
Only)...248 Utilizing the Mediation/Arbitration Program (Canada Only)...249 Getting Assistance Outside the U.S. Only)...252 Vehicle Care General Information...286 Cleaning Products...286 4 MKZ (CC9) Table of Contents Towing Towing a Trailer...230 Recommended Towing Weights...231 Essential Towing Checks...232 Transporting the Vehicle...234 Towing the Vehicle on Four ... the Services You Need...246 In California (U.S. and Canada...250 Ordering Additional Owner's Literature...251 Reporting Safety Defects (U.S. Only)...247 The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...248 Utilizing the Mediation/Arbitration Program (Canada Only)...249 Getting Assistance Outside the U.S. Only)...252 Vehicle Care General Information...286 Cleaning Products...286 4 MKZ (CC9) Table of Contents Towing Towing a Trailer...230 Recommended Towing Weights...231 Essential Towing Checks...232 Transporting the Vehicle...234 Towing the Vehicle on Four ... the Services You Need...246 In California (U.S. and Canada...250 Ordering Additional Owner's Literature...251 Reporting Safety Defects (U.S. Only)...247 The Better Business Bureau (BBB) Auto Line Program (U.S.
Owner Manual Printing 2
Page 66
... the intelligent access key inside your vehicle is not in motion, and • your vehicle attains a speed greater than 12 mph (20 km/h). 64 MKZ (CC9) Auto Relock If you close the last door. Autolock Feature The autolock feature will lock all the doors when: • all doors are closed, • the...
... the intelligent access key inside your vehicle is not in motion, and • your vehicle attains a speed greater than 12 mph (20 km/h). 64 MKZ (CC9) Auto Relock If you close the last door. Autolock Feature The autolock feature will lock all the doors when: • all doors are closed, • the...
Owner Manual Printing 2
Page 92
...appropriate mirror housing will automatically dim when the interior auto-dimming mirror is clear and carefully change lanes. To adjust a mirror: 1. Heated Exterior Mirrors See Heated Windows and Mirrors (page 129). See Memory Function (page 136). 90 MKZ (CC9) Adjust the position of the exterior mirrors... can save and recall the mirror positions through the memory function. If no vehicles are closer than they appear. Windows and Mirrors Auto-Dimming Feature (If Equipped) The driver 's exterior mirror will blink when the turn signal is activated. Signal Indicator Mirrors The outer...
...appropriate mirror housing will automatically dim when the interior auto-dimming mirror is clear and carefully change lanes. To adjust a mirror: 1. Heated Exterior Mirrors See Heated Windows and Mirrors (page 129). See Memory Function (page 136). 90 MKZ (CC9) Adjust the position of the exterior mirrors... can save and recall the mirror positions through the memory function. If no vehicles are closer than they appear. Windows and Mirrors Auto-Dimming Feature (If Equipped) The driver 's exterior mirror will blink when the turn signal is activated. Signal Indicator Mirrors The outer...
Owner Manual Printing 2
Page 93
...your vehicle is moving. C Note: Do not clean the housing or glass of the main mirror when it leaves the blind spot mirror (C). B Auto-Dimming Mirror A E138665 The image of the approaching vehicle is at a distance. The mirror will transition from reaching the sensor. The vehicle will ... return to normal reflection when you have a second pivot point. Blind Spot Monitor (If Equipped) See Blind Spot Monitor (page 211). 91 MKZ (CC9) Some mirrors also have a clear view when backing up or down and from behind your peripheral field of the mirror. Mirror performance ...
...your vehicle is moving. C Note: Do not clean the housing or glass of the main mirror when it leaves the blind spot mirror (C). B Auto-Dimming Mirror A E138665 The image of the approaching vehicle is at a distance. The mirror will transition from reaching the sensor. The vehicle will ... return to normal reflection when you have a second pivot point. Blind Spot Monitor (If Equipped) See Blind Spot Monitor (page 211). 91 MKZ (CC9) Some mirrors also have a clear view when backing up or down and from behind your peripheral field of the mirror. Mirror performance ...
Owner Manual Printing 2
Page 106
Settings (cont'd) Vehicle (cont'd) Remote Start Climate Control Auto Last Settings Seats and Steering Wheel Duration System Auto Off 5 / 10 / 15 minutes On / Off 104 MKZ (CC9) Hold OK to Initialize Remaining Life XXX% - On / Off On / Off Select time interval Settings (cont'd) Vehicle (cont'd) Locks Autolock Autounlock Mislock Remote Unlocking ... Oil Life Power Deck Lid Hold Ok to Reset On / Off Note: Some MyKey items will only appear if a MyKey is set. Information Displays Settings Auto Engine Off Lighting On (default on key cycle) / Off Adaptive Head Lamps...
Settings (cont'd) Vehicle (cont'd) Remote Start Climate Control Auto Last Settings Seats and Steering Wheel Duration System Auto Off 5 / 10 / 15 minutes On / Off 104 MKZ (CC9) Hold OK to Initialize Remaining Life XXX% - On / Off On / Off Select time interval Settings (cont'd) Vehicle (cont'd) Locks Autolock Autounlock Mislock Remote Unlocking ... Oil Life Power Deck Lid Hold Ok to Reset On / Off Note: Some MyKey items will only appear if a MyKey is set. Information Displays Settings Auto Engine Off Lighting On (default on key cycle) / Off Adaptive Head Lamps...
Owner Manual Printing 2
Page 130
Use A/C with recirculated air to switch on. AUTO: Press the button to improve cooling performance and efficiency. For the system to fog up inside your vehicle interior is more economical and efficient. Note: ... as long as this setting to turn off , outside air cannot enter your vehicle, drive with AUTO selected, the system directs air toward the windshield and side windows for two to the rear seats. 128 MKZ (CC9) Climate Control F A/C: Press the button to defog and clear the windshield of a thin covering of...
Use A/C with recirculated air to switch on. AUTO: Press the button to improve cooling performance and efficiency. For the system to fog up inside your vehicle interior is more economical and efficient. Note: ... as long as this setting to turn off , outside air cannot enter your vehicle, drive with AUTO selected, the system directs air toward the windshield and side windows for two to the rear seats. 128 MKZ (CC9) Climate Control F A/C: Press the button to defog and clear the windshield of a thin covering of...
Owner Manual Printing 2
Page 131
Outside air flows into your warranty does not cover. Press the button to a comfortable setting. 129 MKZ (CC9) Press the AUTO button. 2. Press the MAX A/C button. 2. Adjust the temperature to clear the rear window of thin ice and fog. Side Window ...temperature control to a comfortable setting. Adjust the temperature control to the desired setting. These actions could cause damage to outside air. Press the AUTO button. 2. When the system reaches the selected air temperature, it automatically switches to the glass and mirrors. Adjust the temperature control to ...
Outside air flows into your warranty does not cover. Press the button to a comfortable setting. 129 MKZ (CC9) Press the AUTO button. 2. Press the MAX A/C button. 2. Adjust the temperature to clear the rear window of thin ice and fog. Side Window ...temperature control to a comfortable setting. Adjust the temperature control to the desired setting. These actions could cause damage to outside air. Press the AUTO button. 2. When the system reaches the selected air temperature, it automatically switches to the glass and mirrors. Adjust the temperature control to ...
Owner Manual Printing 2
Page 132
...the cabin air is set to the system. In moderate weather, the system either heats or cools (based on to return the system to AUTO in place at regular intervals. You need to turn on , such as dust, spores and pollen in the air supplied to operate in degradation... see an authorized dealer. The rear defroster, heated mirrors and heated/cooled seats do not automatically turn certain vehicle-dependent features back on . 130 MKZ (CC9) Cooled seats are set the climate control to the interior of your driving comfort by reducing particle concentration. • It improves the interior...
...the cabin air is set to the system. In moderate weather, the system either heats or cools (based on to return the system to AUTO in place at regular intervals. You need to turn on , such as dust, spores and pollen in the air supplied to operate in degradation... see an authorized dealer. The rear defroster, heated mirrors and heated/cooled seats do not automatically turn certain vehicle-dependent features back on . 130 MKZ (CC9) Cooled seats are set the climate control to the interior of your driving comfort by reducing particle concentration. • It improves the interior...
Owner Manual Printing 2
Page 133
The rear defroster and heated mirrors automatically turn on during hot weather. 131 MKZ (CC9) These devices (if available and selected to AUTO in the information display). Last Settings You can set to 72°F (22°C). Heated devices typically switch on during cold weather, and cooled devices ... controls other heated and cooled devices inside the vehicle. The heated seats and heated steering wheel are set to high (if available, and selected to AUTO in the information displays) may switch on .
The rear defroster and heated mirrors automatically turn on during hot weather. 131 MKZ (CC9) These devices (if available and selected to AUTO in the information display). Last Settings You can set to 72°F (22°C). Heated devices typically switch on during cold weather, and cooled devices ... controls other heated and cooled devices inside the vehicle. The heated seats and heated steering wheel are set to high (if available, and selected to AUTO in the information displays) may switch on .
Owner Manual Printing 2
Page 249
...servicing authorized dealer. 2. In some states. This dispute handling procedure is not required prior to cause death or serious bodily injury OR 247 MKZ (CC9) Two or more repair attempts are independent of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first:...Number. • Your telephone number (home and business). • The name of attempts, the manufacturer shall be submitted to the BBB AUTO LINE before taking action under your state's warranty laws. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved, ...
...servicing authorized dealer. 2. In some states. This dispute handling procedure is not required prior to cause death or serious bodily injury OR 247 MKZ (CC9) Two or more repair attempts are independent of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first:...Number. • Your telephone number (home and business). • The name of attempts, the manufacturer shall be submitted to the BBB AUTO LINE before taking action under your state's warranty laws. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved, ...
Owner Manual Printing 2
Page 250
...one time). During mediation, a representative of the BBB will contact both you may be scheduled so that you choose to BBB AUTO LINE before asserting in an informal setting before exercising rights or seeking remedies created by California Civil Code Section 1793.22(b) or ...Getting the Services you file your dealer. ONLY) Your satisfaction is eligible, you and Ford Motor Company to the BBB AUTO LINE program are admissible 248 MKZ (CC9) mediation and arbitration. An arbitration hearing will consider the testimony provided and make a decision after you need for...
...one time). During mediation, a representative of the BBB will contact both you may be scheduled so that you choose to BBB AUTO LINE before asserting in an informal setting before exercising rights or seeking remedies created by California Civil Code Section 1793.22(b) or ...Getting the Services you file your dealer. ONLY) Your satisfaction is eligible, you and Ford Motor Company to the BBB AUTO LINE program are admissible 248 MKZ (CC9) mediation and arbitration. An arbitration hearing will consider the testimony provided and make a decision after you need for...
Owner Manual Printing 2
Page 251
...arbitrators conduct hearings at mutually convenient times and places in an impartial third party mediation/arbitration program administered by Ford of ownership. BBB AUTO LINE Application: Using the information provided below, please call or write to authorized Canadian dealers. Upon receipt, the BBB will be ...the decision within 30 days of receipt of Canada. 249 MKZ (CC9) The CAMVAP program is designed to eliminate the need to be requested by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833...
...arbitrators conduct hearings at mutually convenient times and places in an impartial third party mediation/arbitration program administered by Ford of ownership. BBB AUTO LINE Application: Using the information provided below, please call or write to authorized Canadian dealers. Upon receipt, the BBB will be ...the decision within 30 days of receipt of Canada. 249 MKZ (CC9) The CAMVAP program is designed to eliminate the need to be requested by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833...
Owner Manual Printing 2
Page 266
Fuses Fuse or relay number Fuse amp rating 1 Protected components 36 37 38 1 15A Continuous control damping suspension, Auto-dimming rear view mirror All-wheel drive relay, Heated steering wheel Rear window shade 15A 1 30A Micro fuse Dual micro fuse 2 264 MKZ (CC9)
Fuses Fuse or relay number Fuse amp rating 1 Protected components 36 37 38 1 15A Continuous control damping suspension, Auto-dimming rear view mirror All-wheel drive relay, Heated steering wheel Rear window shade 15A 1 30A Micro fuse Dual micro fuse 2 264 MKZ (CC9)