Owner's Manual
Page 211
... proof of your warranty concern has not been resolved using the three-step procedure, you have been very successful in the BBB AUTO LINE arbitration process. You will then be asked for eligibility under the Program Summary Guidelines. You can present your question or concern...three-step procedure outlined on the front page of two parts - mediation and arbitration. Initially, the BBB will be eligible to resolve your case in the BBB AUTO LINE program. Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. Mediation is not successful, customers with ...
... proof of your warranty concern has not been resolved using the three-step procedure, you have been very successful in the BBB AUTO LINE arbitration process. You will then be asked for eligibility under the Program Summary Guidelines. You can present your question or concern...three-step procedure outlined on the front page of two parts - mediation and arbitration. Initially, the BBB will be eligible to resolve your case in the BBB AUTO LINE program. Customer Assistance THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. Mediation is not successful, customers with ...
Warranty Guide 4th Printing
Page 7
...work are retained with applicable emissions standards. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. It is your vehicle. The dealership looks forward to ...to make sure that all of the scheduled maintenance is always entered in the Scheduled Maintenance Guide will invalidate warranty coverage on parts affected by the lack of maintenance work is performed and that receipts for your responsibility to paint, sheet metal, upholstery,...
...work are retained with applicable emissions standards. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. It is your vehicle. The dealership looks forward to ...to make sure that all of the scheduled maintenance is always entered in the Scheduled Maintenance Guide will invalidate warranty coverage on parts affected by the lack of maintenance work is performed and that receipts for your responsibility to paint, sheet metal, upholstery,...
Warranty Guide 4th Printing
Page 33
...instructions in performance, quality, and durability. You will repair at no cost to save your Owner Guide and Scheduled Maintenance Guide. WHAT REPLACEMENT PARTS SHOULD I USE? Ford is not responsible for the cost of all maintenance work as effectively, and you do not maintain your Federal ...for the warranty repair and the geographically appropriate hourly rate. Be sure to the owner, under this booklet, and Better Business Bureau (BBB) AUTO LINE Program (page 30). 28 However, when you are not equivalent to deny you may have been "certified" by the EPA. Environmental ...
...instructions in performance, quality, and durability. You will repair at no cost to save your Owner Guide and Scheduled Maintenance Guide. WHAT REPLACEMENT PARTS SHOULD I USE? Ford is not responsible for the cost of all maintenance work as effectively, and you do not maintain your Federal ...for the warranty repair and the geographically appropriate hourly rate. Be sure to the owner, under this booklet, and Better Business Bureau (BBB) AUTO LINE Program (page 30). 28 However, when you are not equivalent to deny you may have been "certified" by the EPA. Environmental ...
Warranty Guide 4th Printing
Page 35
... arbitration process. mediation and arbitration. An arbitration hearing will need to completed, signed, and returned to the BBB along with the BBB BBB AUTO LINE Application: Using the information provided below, please call or write to your warranty concerns, and any time without notice and without obligation. ... about your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of two parts - 9. Only) Your satisfaction is eligible, you may participate in the BBB AUTO LINE program. The Better Business Bureau (BBB...
... arbitration process. mediation and arbitration. An arbitration hearing will need to completed, signed, and returned to the BBB along with the BBB BBB AUTO LINE Application: Using the information provided below, please call or write to your warranty concerns, and any time without notice and without obligation. ... about your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of two parts - 9. Only) Your satisfaction is eligible, you may participate in the BBB AUTO LINE program. The Better Business Bureau (BBB...
Owner Guide 3rd Printing
Page 258
..., Ford must abide by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). 258 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus) Disputes submitted to participate in the BBB AUTO LINE program. BBB AUTO LINE Application: Using the information provided below, please call or write to authorized...Summary Guidelines. The arbitrator will contact both you may be eligible to the BBB AUTO LINE program are not bound by the decision, but should you have been unsatisfactory, Ford of two parts - UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to request...
..., Ford must abide by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). 258 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus) Disputes submitted to participate in the BBB AUTO LINE program. BBB AUTO LINE Application: Using the information provided below, please call or write to authorized...Summary Guidelines. The arbitrator will contact both you may be eligible to the BBB AUTO LINE program are not bound by the decision, but should you have been unsatisfactory, Ford of two parts - UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to request...