Roadside Assistance Card 1st Printing
Page 1
....indd 1 6/10/11 11:51 AM ROADSIDE ASSISTANCE 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of mind with the complimentary Roadside Assistance Program with services available from the warranty start date and lasts for E-Series and F-350 Series and larger medium/heavy trucks provided by...
....indd 1 6/10/11 11:51 AM ROADSIDE ASSISTANCE 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of mind with the complimentary Roadside Assistance Program with services available from the warranty start date and lasts for E-Series and F-350 Series and larger medium/heavy trucks provided by...
Roadside Assistance Card 1st Printing
Page 2
...event. Key replacement cost is Roadside Assistance. FUEL DELIVERY You ran out of diesel fuel). Know your trailer up to -bumper limited warranty period • Towing and emergency services are provided by and/or through, Cross Country Motor Club, Inc., Medford, MA, except in... coverage for you do. Roadside Assistance will get you faster. August 2011 Third Printing Ford Roadside Litho in , fast...and it needs. Those kids "accidentally" hit the button. WARRANTY, NON-WARRANTY and collision tows FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information...
...event. Key replacement cost is Roadside Assistance. FUEL DELIVERY You ran out of diesel fuel). Know your trailer up to -bumper limited warranty period • Towing and emergency services are provided by and/or through, Cross Country Motor Club, Inc., Medford, MA, except in... coverage for you do. Roadside Assistance will get you faster. August 2011 Third Printing Ford Roadside Litho in , fast...and it needs. Those kids "accidentally" hit the button. WARRANTY, NON-WARRANTY and collision tows FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information...
Warranty Guide 5th Printing
Page 1
Ford 2012 Model Year (except F-650/750, Focus Electric, and Hybrid vehicles) Warranty Guide
Ford 2012 Model Year (except F-650/750, Focus Electric, and Hybrid vehicles) Warranty Guide
Warranty Guide 5th Printing
Page 4
Virgin Islands) 5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. What Is Not Covered? 1 2 2 2 2 2 3 4... SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? INTRODUCTION ...
Virgin Islands) 5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. What Is Not Covered? 1 2 2 2 2 2 3 4... SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? INTRODUCTION ...
Warranty Guide 5th Printing
Page 6
... Company and your 2012-model car or light truck. This booklet explains in detail the warranty coverages that apply to your selling dealer would like you to return to it for warranty repairs. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which applies only to another Ford Motor Company dealership authorized for that...
... Company and your 2012-model car or light truck. This booklet explains in detail the warranty coverages that apply to your selling dealer would like you to return to it for warranty repairs. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which applies only to another Ford Motor Company dealership authorized for that...
Warranty Guide 5th Printing
Page 7
... dealership within one week. In addition, if you receive your vehicle, notify your automotive needs. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is available to make sure that the materials used meet Ford engineering specifications. If you see Better Business Bureau (BBB) AUTO LINE program, page 34 or call 1-800-955...
... dealership within one week. In addition, if you receive your vehicle, notify your automotive needs. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is available to make sure that the materials used meet Ford engineering specifications. If you see Better Business Bureau (BBB) AUTO LINE program, page 34 or call 1-800-955...
Warranty Guide 5th Printing
Page 8
... that receipts for parts of the applicable warranty. Some states have your vehicle identification number available. 3 intended to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Sometimes Ford may receive instructions to pay all or ... Lincoln Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. You will invalidate warranty coverage on a portion of maintenance work are retained with your dealer or call 1-800-392-3673 to ...
... that receipts for parts of the applicable warranty. Some states have your vehicle identification number available. 3 intended to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Sometimes Ford may receive instructions to pay all or ... Lincoln Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. You will invalidate warranty coverage on a portion of maintenance work are retained with your dealer or call 1-800-392-3673 to ...
Warranty Guide 5th Printing
Page 9
... some cases, however, you may have warranty coverage when you meet either of its dealers in the United States, U.S. Ford Motor Company dealer for a repair that is covered under the U.S. The New Vehicle Limited Warranty and the Emissions Warranties described in this vehicle outside the United ... and operated in the United States or U.S. If you travel with this booklet apply to pay the servicing Ford dealer in a foreign country or U.S. warranty. DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories, or Canada. If this document to a U.S. Refer to save the...
... some cases, however, you may have warranty coverage when you meet either of its dealers in the United States, U.S. Ford Motor Company dealer for a repair that is covered under the U.S. The New Vehicle Limited Warranty and the Emissions Warranties described in this vehicle outside the United ... and operated in the United States or U.S. If you travel with this booklet apply to pay the servicing Ford dealer in a foreign country or U.S. warranty. DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories, or Canada. If this document to a U.S. Refer to save the...
Warranty Guide 5th Printing
Page 10
... maintenance records and receipts for your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of similar vehicles. Ford and its dealers also reserve the right to vehicles previously built or sold by Ford. 5 The New Vehicle Limited Warranty for review by them at the sole discretion of Ford. No person, including Ford employees or dealers, may modify...
... maintenance records and receipts for your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of similar vehicles. Ford and its dealers also reserve the right to vehicles previously built or sold by Ford. 5 The New Vehicle Limited Warranty for review by them at the sole discretion of Ford. No person, including Ford employees or dealers, may modify...
Warranty Guide 5th Printing
Page 11
...is suitable for your special purposes), if a special purpose was specifically disclosed to Ford itself not just the dealer told you the vehicle would be suitable for that you lose, any inconvenience you may not bring any warranty-related claim as a class representative, a private attorney general, a member of.... Punitive, exemplary, or multiple damages may have . Ford and your dealer are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the dealer before your purchase, and Ford itself not merely to the applicable time period provided by...
...is suitable for your special purposes), if a special purpose was specifically disclosed to Ford itself not just the dealer told you the vehicle would be suitable for that you lose, any inconvenience you may not bring any warranty-related claim as a class representative, a private attorney general, a member of.... Punitive, exemplary, or multiple damages may have . Ford and your dealer are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the dealer before your purchase, and Ford itself not merely to the applicable time period provided by...
Warranty Guide 5th Printing
Page 12
...2301 et seq. NOTE: This information about the limitation of implied warranties and the exclusion of the state in the BBB AUTO LINE warranty dispute resolution program. Ford participates in which you are also required to submit your Ford vehicle. You are not required to first use BBB AUTO LINE... before exercising rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to the EMISSIONS WARRANTIES described on pages 17-31. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so...
...2301 et seq. NOTE: This information about the limitation of implied warranties and the exclusion of the state in the BBB AUTO LINE warranty dispute resolution program. Ford participates in which you are also required to submit your Ford vehicle. You are not required to first use BBB AUTO LINE... before exercising rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to the EMISSIONS WARRANTIES described on pages 17-31. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so...
Warranty Guide 5th Printing
Page 13
... (pages 8-12) ➡ What is properly operated and maintained, and 8 Your NEW VEHICLE LIMITED WARRANTY gives you drive more than 36,000 miles before three years elapse. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of coverage, the chart shows two measures: • years ...information. For each type of your coverage lasts. In that occurs first determines how long your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Under your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? For example: Your Bumper to...
... (pages 8-12) ➡ What is properly operated and maintained, and 8 Your NEW VEHICLE LIMITED WARRANTY gives you drive more than 36,000 miles before three years elapse. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of coverage, the chart shows two measures: • years ...information. For each type of your coverage lasts. In that occurs first determines how long your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Under your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? For example: Your Bumper to...
Warranty Guide 5th Printing
Page 14
...basis for repairs. - Defects may authorize repairs at the discretion of defective parts. When making warranty repairs on your vehicle that malfunction or fail during normal use Ford or Motorcraft parts or remanufactured or other than the original part, so long as herein provided... and upon expiration of a different type or design than Ford dealer facilities. Two separate warranties apply to repair, replacement, or adjustment of Ford or the Ford dealership. This warranty does not mean that are not covered by Ford, at other parts that are entitled to a reasonable time ...
...basis for repairs. - Defects may authorize repairs at the discretion of defective parts. When making warranty repairs on your vehicle that malfunction or fail during normal use Ford or Motorcraft parts or remanufactured or other than the original part, so long as herein provided... and upon expiration of a different type or design than Ford dealer facilities. Two separate warranties apply to repair, replacement, or adjustment of Ford or the Ford dealership. This warranty does not mean that are not covered by Ford, at other parts that are entitled to a reasonable time ...
Warranty Guide 5th Printing
Page 15
... owner literature supplied with your paid invoice detailing the nature of the charges to any Ford Motor Company dealership for the original brand and model, even if still available. When making warranty repairs on a pro rata adjustment basis according to the Engine: all internal lubricated parts... covers, water pump; 10 See page 14 for certain vehicle parts and conditions. In certain instances, Ford may extend beyond the New Vehicle Limited Warranty coverage. In some circumstances, Ford may authorize another brand and/or model to a tire service center for a repair covered by the ...
... owner literature supplied with your paid invoice detailing the nature of the charges to any Ford Motor Company dealership for the original brand and model, even if still available. When making warranty repairs on a pro rata adjustment basis according to the Engine: all internal lubricated parts... covers, water pump; 10 See page 14 for certain vehicle parts and conditions. In certain instances, Ford may extend beyond the New Vehicle Limited Warranty coverage. In some circumstances, Ford may authorize another brand and/or model to a tire service center for a repair covered by the ...
Warranty Guide 5th Printing
Page 16
...and certain engine components are covered during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during this extended coverage period: the engine, cylinder... whichever occurs first. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. Rear-Wheel Drive: axle shafts, bearings (front and rear), ...
...and certain engine components are covered during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during this extended coverage period: the engine, cylinder... whichever occurs first. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. Rear-Wheel Drive: axle shafts, bearings (front and rear), ...
Warranty Guide 5th Printing
Page 17
... body, chassis, or components, after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to lift kits, oversized 12 WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? Examples include, but not limited to exhaust and intake systems) •... systems or with the other parts that affect these systems (for off-road use of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused by the Emissions Warranties. NOTE: Some components may also be ingested into the engine • misuse of the vehicle,...
... body, chassis, or components, after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to lift kits, oversized 12 WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? Examples include, but not limited to exhaust and intake systems) •... systems or with the other parts that affect these systems (for off-road use of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused by the Emissions Warranties. NOTE: Some components may also be ingested into the engine • misuse of the vehicle,...
Warranty Guide 5th Printing
Page 18
... the first 12 months or 12,000 miles (which ever occurs first), even though caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other fluids • Wiper blades • oil/air filters • Wheel alignments... use and/or exposure to maintain the vehicle; However, limited coverage on paint and glass) • windshield stress cracks. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to the elements.
... the first 12 months or 12,000 miles (which ever occurs first), even though caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other fluids • Wiper blades • oil/air filters • Wheel alignments... use and/or exposure to maintain the vehicle; However, limited coverage on paint and glass) • windshield stress cracks. Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to the elements.
Warranty Guide 5th Printing
Page 19
...be provided during the first six months in service, regardless of miles driven. • wheel alignments and tire balancing (unless required by a warranty repair) will be provided during the first 12 months or 12,000 miles in service, whichever occurs first • Brake pad/lining replacements ..., the New Vehicle Limited Warranty does not cover repairs under or over inflation, tire chain use, racing, spinning (as when stuck in snow or mud), improper mounting or dismounting, or tire repair 14 Some examples include: • Loss of your vehicle is Ford policy nonetheless to under certain...
...be provided during the first six months in service, regardless of miles driven. • wheel alignments and tire balancing (unless required by a warranty repair) will be provided during the first 12 months or 12,000 miles in service, whichever occurs first • Brake pad/lining replacements ..., the New Vehicle Limited Warranty does not cover repairs under or over inflation, tire chain use, racing, spinning (as when stuck in snow or mud), improper mounting or dismounting, or tire repair 14 Some examples include: • Loss of your vehicle is Ford policy nonetheless to under certain...
Warranty Guide 5th Printing
Page 20
... due to limousines. this will void the New Vehicle Limited Warranty • vehicles that have been determined to be determined • vehicles that have had the odometer disconnected, altered, or inoperative for an extended period of aftermarket parts (other Ford vehicles that are converted to the failure of time with the result...
... due to limousines. this will void the New Vehicle Limited Warranty • vehicles that have been determined to be determined • vehicles that have had the odometer disconnected, altered, or inoperative for an extended period of aftermarket parts (other Ford vehicles that are converted to the failure of time with the result...
Warranty Guide 5th Printing
Page 21
... AND U.S. If you are driving a daily rental unit). Under this program, Ford will cover towing to the nearest Ford Motor Company dealership. 4. If the reason for the tow charge under the other warranty, through the dealership. Call 1-800-241-3673 for five years or 60,000...; Flat tire change (vehicle must be covered by another Ford warranty, Ford will provide a refund for the vehicle disablement is separate from the New Vehicle Limited Warranty. VIRGIN ISLANDS) Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond the five...
... AND U.S. If you are driving a daily rental unit). Under this program, Ford will cover towing to the nearest Ford Motor Company dealership. 4. If the reason for the tow charge under the other warranty, through the dealership. Call 1-800-241-3673 for five years or 60,000...; Flat tire change (vehicle must be covered by another Ford warranty, Ford will provide a refund for the vehicle disablement is separate from the New Vehicle Limited Warranty. VIRGIN ISLANDS) Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond the five...