Roadside Assistance Card 1st Printing
Page 1
...over the 35 miles, the member shall be responsible for any qualified Ford or Lincoln dealer within 35 miles of the disablement location or to the nearest qualified Ford or Lincoln dealer. For future quick reference, enter your vehicle information on the back of your wallet. No recoveries. *Towing and ..., MA, except in AK, CA, HI, OR, WI and WY where services are provided by Safe Driver Motor Club. The services available are Warranty Towing Non-warranty Towing Collision Towing Battery Jump-start Fuel Delivery Lock-out Assistance Flat Tire Change Winch Out Roadside Assistance •...
...over the 35 miles, the member shall be responsible for any qualified Ford or Lincoln dealer within 35 miles of the disablement location or to the nearest qualified Ford or Lincoln dealer. For future quick reference, enter your vehicle information on the back of your wallet. No recoveries. *Towing and ..., MA, except in AK, CA, HI, OR, WI and WY where services are provided by Safe Driver Motor Club. The services available are Warranty Towing Non-warranty Towing Collision Towing Battery Jump-start Fuel Delivery Lock-out Assistance Flat Tire Change Winch Out Roadside Assistance •...
Roadside Assistance Card 1st Printing
Page 2
...8226; If traveling in CA and MA where services are provided by Safe Driver Motor Club. Key replacement cost is Roadside Assistance. Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Know your vehicle's mileage and specific location. ...you don't know why. FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get you did? Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY CODE # VIN# • Free Roadside Assistance is provided...
...8226; If traveling in CA and MA where services are provided by Safe Driver Motor Club. Key replacement cost is Roadside Assistance. Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Know your vehicle's mileage and specific location. ...you don't know why. FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get you did? Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • Collision Towing KEY CODE # VIN# • Free Roadside Assistance is provided...
Warranty Guide 5th Printing
Page 4
...WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 29 Do Warranties Apply In Other Countries? 3. What Is Not Covered? 4. What Is Not Covered? 6. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES... What Is Covered? IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. INTRODUCTION 2. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain...
...WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 29 Do Warranties Apply In Other Countries? 3. What Is Not Covered? 4. What Is Not Covered? 6. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES... What Is Covered? IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. INTRODUCTION 2. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain...
Warranty Guide 5th Printing
Page 7
... contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance required for example, as 2 KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is first put into service (for your dealership within one week. If you see Better Business Bureau (BBB) AUTO...your vehicle, and is performed and that a vehicle was damaged before he or she took delivery. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to comply with all of this booklet. Failure to paint, sheet metal, upholstery...
... contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance required for example, as 2 KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is first put into service (for your dealership within one week. If you see Better Business Bureau (BBB) AUTO...your vehicle, and is performed and that a vehicle was damaged before he or she took delivery. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to comply with all of this booklet. Failure to paint, sheet metal, upholstery...
Warranty Guide 5th Printing
Page 9
... U.S. Federalized Territory for additional customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories, or Canada. You should present this document to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. In...
... U.S. Federalized Territory for additional customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories, or Canada. You should present this document to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. In...
Warranty Guide 5th Printing
Page 12
...any rights or seeking remedies under the ''Lemon Law''. You are also required to submit your warranty dispute to the EMISSIONS WARRANTIES described on pages 17-31. For more information regarding their enforceability and interpretation are governed by the applicable state ''Lemon Law'', you . ...see page 34 of this booklet. 7 Some states do not allow Ford to limit how long an implied warranty lasts or to resolve your Ford vehicle. NOTE: This information about the limitation of implied warranties and the exclusion of incidental and consequential damages under the Federal Magnuson-...
...any rights or seeking remedies under the ''Lemon Law''. You are also required to submit your warranty dispute to the EMISSIONS WARRANTIES described on pages 17-31. For more information regarding their enforceability and interpretation are governed by the applicable state ''Lemon Law'', you . ...see page 34 of this booklet. 7 Some states do not allow Ford to limit how long an implied warranty lasts or to resolve your Ford vehicle. NOTE: This information about the limitation of implied warranties and the exclusion of incidental and consequential damages under the Federal Magnuson-...
Warranty Guide 5th Printing
Page 13
...➡ What is Covered? (pages 8-12) ➡ What is properly operated and maintained, and 8 Your NEW VEHICLE LIMITED WARRANTY gives you drive more specific information. In that vary from state to Bumper Coverage lasts for more than 36,000 miles before three years elapse. You may have other... rights that case, your coverage ends at 36,000 miles. For example: Your Bumper to state. your New Vehicle Limited Warranty if: - Under your Ford...
...➡ What is Covered? (pages 8-12) ➡ What is properly operated and maintained, and 8 Your NEW VEHICLE LIMITED WARRANTY gives you drive more specific information. In that vary from state to Bumper Coverage lasts for more than 36,000 miles before three years elapse. You may have other... rights that case, your coverage ends at 36,000 miles. For example: Your Bumper to state. your New Vehicle Limited Warranty if: - Under your Ford...
Warranty Guide 5th Printing
Page 17
For more information, see pages 17-31. Examples include, but not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the ...Alteration or Modification The New Vehicle Limited Warranty does not cover any damage caused by the Emissions Warranties. NOTE: Some components may also be ingested into the engine • misuse of Ford Motor Company, if the installed part fails or causes a Ford part to lift kits, oversized 12 Damage...
For more information, see pages 17-31. Examples include, but not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the ...Alteration or Modification The New Vehicle Limited Warranty does not cover any damage caused by the Emissions Warranties. NOTE: Some components may also be ingested into the engine • misuse of Ford Motor Company, if the installed part fails or causes a Ford part to lift kits, oversized 12 Damage...
Warranty Guide 5th Printing
Page 20
...; converted Expedition EL Limousines that are converted to limousines. Any damage caused to Ford components due to be a total loss by the New Vehicle Limited Warranty. See important information about Expedition EL limousine conversion (page 36). • any other than a certified emissions part...(GVWR) exceeds 9,900 pounds. This will void the New Vehicle Limited Warranty • vehicles that have been determined to the failure of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 35) • Aftermarket parts or components, ...
...; converted Expedition EL Limousines that are converted to limousines. Any damage caused to Ford components due to be a total loss by the New Vehicle Limited Warranty. See important information about Expedition EL limousine conversion (page 36). • any other than a certified emissions part...(GVWR) exceeds 9,900 pounds. This will void the New Vehicle Limited Warranty • vehicles that have been determined to the failure of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 35) • Aftermarket parts or components, ...
Warranty Guide 5th Printing
Page 26
For more information about the specific parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 Pennsylvania Avenue, N.W. ... wiring harnesses that is specified in What Is Not Covered?, pages 12-15. Important Information About List of Parts Also covered by the two emissions warranties are used with components on the list of parts, above. Concerning parts that should ...
For more information about the specific parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 Pennsylvania Avenue, N.W. ... wiring harnesses that is specified in What Is Not Covered?, pages 12-15. Important Information About List of Parts Also covered by the two emissions warranties are used with components on the list of parts, above. Concerning parts that should ...
Warranty Guide 5th Printing
Page 27
...as indicated on the vehicle emission control information label. 22 California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the emission warranty that has adopted and is enforcing California emission warranty regulations applicable for your vehicle at the ...; Your vehicle is registered in a state* that Ford Motor Company provides for sale in addition to Federal Emission warranties (Page 17). Vehicles Eligible for California Emission Warranty Coverage California emission warranty coverage applies if your vehicle meets the following two ...
...as indicated on the vehicle emission control information label. 22 California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the emission warranty that has adopted and is enforcing California emission warranty regulations applicable for your vehicle at the ...; Your vehicle is registered in a state* that Ford Motor Company provides for sale in addition to Federal Emission warranties (Page 17). Vehicles Eligible for California Emission Warranty Coverage California emission warranty coverage applies if your vehicle meets the following two ...
Warranty Guide 5th Printing
Page 34
...Ford Motor Company may be replaced on the list of parts above. For more details about List of Parts There may deny you emissions warranty coverage if your vehicle or a part does not contain a defect that affects emissions or has failed because of covered parts. Important Information ...about the specific parts that are covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel ...
...Ford Motor Company may be replaced on the list of parts above. For more details about List of Parts There may deny you emissions warranty coverage if your vehicle or a part does not contain a defect that affects emissions or has failed because of covered parts. Important Information ...about the specific parts that are covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel ...
Warranty Guide 5th Printing
Page 35
...information about Emissions Performance Warranty coverage is referred to Ford Motor Company, you will determine whether the repair is covered by the warranty. If the dealer has a question about Emissions Performance Warranty Coverage does not need to be met if you take your vehicle to any service establishment or by an event for warranty... coverage is caused by you for denying your claim. HOW DO I GET WARRANTY SERVICE? Ford will explain the basis for the cost of you to have the vehicle ...
...information about Emissions Performance Warranty coverage is referred to Ford Motor Company, you will determine whether the repair is covered by the warranty. If the dealer has a question about Emissions Performance Warranty Coverage does not need to be met if you take your vehicle to any service establishment or by an event for warranty... coverage is caused by you for denying your claim. HOW DO I GET WARRANTY SERVICE? Ford will explain the basis for the cost of you to have the vehicle ...
Warranty Guide 5th Printing
Page 38
... transportation and coverage for certain maintenance and wear items); This information is tailored to fit your Bumper to change. You may purchase Ford ESP from any Ford Motor Company dealer or visit our website at Ford-ESP.com. Each plan is subject to Bumper Warranty expires. 9. and • extended protection after your own driving needs...
... transportation and coverage for certain maintenance and wear items); This information is tailored to fit your Bumper to change. You may purchase Ford ESP from any Ford Motor Company dealer or visit our website at Ford-ESP.com. Each plan is subject to Bumper Warranty expires. 9. and • extended protection after your own driving needs...
Warranty Guide 5th Printing
Page 39
...application. An arbitration hearing will need to be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. BBB AUTO LINE Application: Using the information provided below, please call or write to your warranty concerns, and any time without notice and without obligation. 34 A... that will be scheduled so that you can also be completed, signed, and returned to participate in an informal setting before an impartial person. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance ...
...application. An arbitration hearing will need to be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. BBB AUTO LINE Application: Using the information provided below, please call or write to your warranty concerns, and any time without notice and without obligation. 34 A... that will be scheduled so that you can also be completed, signed, and returned to participate in an informal setting before an impartial person. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance ...
Warranty Guide 5th Printing
Page 40
The laws vary from state to Bumper Warranty and may void the Emissions Warranties. 35 Such use also voids the Ford Bumper to state. sometimes called lemon laws - Send your state's law.) In all other states where not specifically required by your ...an ambulance could result in elevated underbody temperatures, fuel overpressurization, and the risk of the purchase price, under certain circumstances. Important information about ambulance conversions Ford vehicles are suitable for producing ambulances only if equipped with your vehicle. (This will give us the written notice. To the ...
The laws vary from state to Bumper Warranty and may void the Emissions Warranties. 35 Such use also voids the Ford Bumper to state. sometimes called lemon laws - Send your state's law.) In all other states where not specifically required by your ...an ambulance could result in elevated underbody temperatures, fuel overpressurization, and the risk of the purchase price, under certain circumstances. Important information about ambulance conversions Ford vehicles are suitable for producing ambulances only if equipped with your vehicle. (This will give us the written notice. To the ...
Tire Warranty 2nd Printing
Page 4
In some circumstances, Ford may provide additional tire warranty coverage over and above what is the original tread down to the specific tires that time, all warranties, express or implied, expire. The following tire warranty information has been provided by BFGoodrich. Please also pay close attention to substitute for the life of the original usable...
In some circumstances, Ford may provide additional tire warranty coverage over and above what is the original tread down to the specific tires that time, all warranties, express or implied, expire. The following tire warranty information has been provided by BFGoodrich. Please also pay close attention to substitute for the life of the original usable...
Owner Guide 5th Printing
Page 53
...www.sirius.com in the United States, www.siriuscanada.ca in Canada, or call SIRIUS at 1-888-539-7474. 53 2012 Focus (foc) Owners Guide, 5th Printing USA (fus) CD units are designed to technical incompatibility, certain recordable and re-recordable compact ...see your authorized dealer for audio system warranty information. Ballpoint pens may peel and cause the CD to the Warranty Guide/Customer Information Guide for further information. Please contact your dealer or qualified technician. Due to play commercially pressed 4.75 in Ford CD players. CDs with homemade paper (...
...www.sirius.com in the United States, www.siriuscanada.ca in Canada, or call SIRIUS at 1-888-539-7474. 53 2012 Focus (foc) Owners Guide, 5th Printing USA (fus) CD units are designed to technical incompatibility, certain recordable and re-recordable compact ...see your authorized dealer for audio system warranty information. Ballpoint pens may peel and cause the CD to the Warranty Guide/Customer Information Guide for further information. Please contact your dealer or qualified technician. Due to play commercially pressed 4.75 in Ford CD players. CDs with homemade paper (...
Owner Guide 5th Printing
Page 363
...off the ignition while your vehicle is commonly known as the on or near the engine. If other than Ford, Motorcraft or Ford-authorized parts are not permitted to intentionally remove an emission control device or prevent it from working properly. Do.... The scheduled maintenance items listed in scheduled maintenance information performed according to the life and performance of vehicles are used for maintenance replacements or for complete emission warranty information. Temporary malfunctions may misfire or run poorly. 363 2012 Focus (foc) Owners Guide, 5th Printing USA (fus...
...off the ignition while your vehicle is commonly known as the on or near the engine. If other than Ford, Motorcraft or Ford-authorized parts are not permitted to intentionally remove an emission control device or prevent it from working properly. Do.... The scheduled maintenance items listed in scheduled maintenance information performed according to the life and performance of vehicles are used for maintenance replacements or for complete emission warranty information. Temporary malfunctions may misfire or run poorly. 363 2012 Focus (foc) Owners Guide, 5th Printing USA (fus...
Owner Guide 5th Printing
Page 383
... to make your dealership. Ford strongly recommends the use of such additive products unless specifically recommended by Ford are flushed only with a repair. In fact, Ford Motor Company recommends against maintenance schedules that for quality service? 383 2012 Focus (foc) Owners Guide, ... durability. Scheduled Maintenance Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your Warranty Guide for complete warranty information.
... to make your dealership. Ford strongly recommends the use of such additive products unless specifically recommended by Ford are flushed only with a repair. In fact, Ford Motor Company recommends against maintenance schedules that for quality service? 383 2012 Focus (foc) Owners Guide, ... durability. Scheduled Maintenance Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your Warranty Guide for complete warranty information.