Diesel Maintenance Tips Customer Letter 1st Printing
Page 1
... read and understands the information above: ____ Customer Name __ _____ Vehicle Identification Number (VIN) _____ Dealership Representative Customer Signature Effective 01-20-10, Version 5 performance modifications, programmers, modified exhaust or air intake systems) fails or causes a Ford part to fail, the cost of the "Wait to Start" lamp operation. Only Motorcraft®...
... read and understands the information above: ____ Customer Name __ _____ Vehicle Identification Number (VIN) _____ Dealership Representative Customer Signature Effective 01-20-10, Version 5 performance modifications, programmers, modified exhaust or air intake systems) fails or causes a Ford part to fail, the cost of the "Wait to Start" lamp operation. Only Motorcraft®...
Roadside Assistance Card 1st Printing
Page 2
... Ford Roadside Litho in AK, CA, HI, OR, WI and WY where services are provided by and/or through Cross Country Motor Club of diesel fuel). Certain restrictions apply to worry. For further details, call and we 'll be there to change service requires the customer... by and/or through, Cross Country Motor Club, Inc., Medford, MA, except in U.S.A. Key replacement cost is Roadside Assistance. This is the customer's responsibility. Roadside Assistance will get help to the information below will give us a call us. Those kids "accidentally" hit the button. PHONE ...
... Ford Roadside Litho in AK, CA, HI, OR, WI and WY where services are provided by and/or through Cross Country Motor Club of diesel fuel). Certain restrictions apply to worry. For further details, call and we 'll be there to change service requires the customer... by and/or through, Cross Country Motor Club, Inc., Medford, MA, except in U.S.A. Key replacement cost is Roadside Assistance. This is the customer's responsibility. Roadside Assistance will get help to the information below will give us a call us. Those kids "accidentally" hit the button. PHONE ...
Warranty Guide 5th Printing
Page 2
...: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In Puerto Rico: Ford International Business Development, ... or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101...
...: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In Puerto Rico: Ford International Business Development, ... or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101...
Warranty Guide 5th Printing
Page 4
FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 6. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For...
FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 6. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For...
Warranty Guide 5th Printing
Page 6
... return to another dealer. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your 2012-model car or light truck. If a particular dealership cannot assist you may need to be taken to medium/heavy duty trucks over 10,000 pounds...service, but you , then contact the Customer Relationship Center at 1-800-392-3673. This booklet explains in detail the warranty coverages that apply to your emissions control systems, and Noise Emissions Warranty which applies only to another Ford Motor Company dealership authorized for that , ...
... return to another dealer. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your 2012-model car or light truck. If a particular dealership cannot assist you may need to be taken to medium/heavy duty trucks over 10,000 pounds...service, but you , then contact the Customer Relationship Center at 1-800-392-3673. This booklet explains in detail the warranty coverages that apply to your emissions control systems, and Noise Emissions Warranty which applies only to another Ford Motor Company dealership authorized for that , ...
Warranty Guide 5th Printing
Page 7
...expenses resulting from neglect or inadequate maintenance, may help increase the value you receive when you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your vehicle to check vehicles carefully at no cost the services of the scheduled ...your vehicle, and is available to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - For details, see any damage to assist you may find that a vehicle was damaged before he or she took delivery. Please...
...expenses resulting from neglect or inadequate maintenance, may help increase the value you receive when you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your vehicle to check vehicles carefully at no cost the services of the scheduled ...your vehicle, and is available to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - For details, see any damage to assist you may find that a vehicle was damaged before he or she took delivery. Please...
Warranty Guide 5th Printing
Page 9
...registered/licensed and operated in a foreign country or U.S. In some cases, however, you travel with this document to www.Ford.com for additional customer assistance reference information. 4 warranty. You should present this vehicle outside the United States, U.S. If you meet either of... its dealers in this happens, be sure to pay the servicing Ford dealer in the United States, U.S. Refer to a U.S. The...
...registered/licensed and operated in a foreign country or U.S. In some cases, however, you travel with this document to www.Ford.com for additional customer assistance reference information. 4 warranty. You should present this vehicle outside the United States, U.S. If you meet either of... its dealers in this happens, be sure to pay the servicing Ford dealer in the United States, U.S. Refer to a U.S. The...
Warranty Guide 5th Printing
Page 17
...ingested into the engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be covered by : • alterations or modifications of the... vehicle, including the body, chassis, or components, after the vehicle leaves the control of a non-Ford Motor Company part (other parts that affect these systems (for example, but are not limited to lift kits, oversized 12
...ingested into the engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be covered by : • alterations or modifications of the... vehicle, including the body, chassis, or components, after the vehicle leaves the control of a non-Ford Motor Company part (other parts that affect these systems (for example, but are not limited to lift kits, oversized 12
Warranty Guide 5th Printing
Page 21
... gal. If you are driving a daily rental unit). diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must have useable spare) • Fuel delivery (limited to two occurances in a 12-month period up to the nearest... tire change (vehicle must be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for the vehicle disablement is covered by another Ford warranty, Ford will cover towing to 2 gal. Call 1-800-241-3673 for five years or 60,000 miles ...
... gal. If you are driving a daily rental unit). diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must have useable spare) • Fuel delivery (limited to two occurances in a 12-month period up to the nearest... tire change (vehicle must be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for the vehicle disablement is covered by another Ford warranty, Ford will cover towing to 2 gal. Call 1-800-241-3673 for five years or 60,000 miles ...
Warranty Guide 5th Printing
Page 30
... a Smog Check inspection, all scheduled maintenance. If your emission control system PERFORMANCE WARRANTY. Ford Motor Company recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of time, not to exceed 30 ...days. If an emissions-related part on your vehicle, but Ford cannot deny warranty ...
... a Smog Check inspection, all scheduled maintenance. If your emission control system PERFORMANCE WARRANTY. Ford Motor Company recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of time, not to exceed 30 ...days. If an emissions-related part on your vehicle, but Ford cannot deny warranty ...
Warranty Guide 5th Printing
Page 36
... PRESERVES YOUR WARRANTY If you do not maintain your vehicle properly, Ford may choose to use genuine Ford replacement parts. CUSTOMER ASSISTANCE If you are having non-warranty work done on your vehicle. Ford is not responsible for future repairs during the warranty period. To ...EPA. You will repair at no cost to Ford parts, your emissions warranty coverage. Ford Motor Company recommends that are equivalent to keep accurate records of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPA certified parts without voiding...
... PRESERVES YOUR WARRANTY If you do not maintain your vehicle properly, Ford may choose to use genuine Ford replacement parts. CUSTOMER ASSISTANCE If you are having non-warranty work done on your vehicle. Ford is not responsible for future repairs during the warranty period. To ...EPA. You will repair at no cost to Ford parts, your emissions warranty coverage. Ford Motor Company recommends that are equivalent to keep accurate records of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPA certified parts without voiding...
Warranty Guide 5th Printing
Page 39
... and without obligation. 34 An arbitration hearing will be scheduled so that will contact both you can get more information by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. You are usually decided within forty days after the hearing. If a warranty concern has not ...procedure outlined on the first page of the BBB will need to be mailed that you and Ford Motor Company to the BBB along with the BBB. During mediation, a representative of the Customer Assistance section, you choose to your claim with proof of ownership. If an agreement is ...
... and without obligation. 34 An arbitration hearing will be scheduled so that will contact both you can get more information by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. You are usually decided within forty days after the hearing. If a warranty concern has not ...procedure outlined on the first page of the BBB will need to be mailed that you and Ford Motor Company to the BBB along with the BBB. During mediation, a representative of the Customer Assistance section, you choose to your claim with proof of ownership. If an agreement is ...
Warranty Guide 5th Printing
Page 40
... state. The laws vary from state to receive a replacement vehicle or a refund of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). In addition, Ford urges ambulance manufacturers to : Ford Motor Company Customer Relationship Center P.O. Send your written notification to follow the recommendations of the purchase price, under...
... state. The laws vary from state to receive a replacement vehicle or a refund of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). In addition, Ford urges ambulance manufacturers to : Ford Motor Company Customer Relationship Center P.O. Send your written notification to follow the recommendations of the purchase price, under...
Tire Warranty 2nd Printing
Page 15
... applicable taxes set forth under this Limited Warranty and Policy. Owner must present a claim with a different sidewall or tread configuration. If the customer accepts a higher-priced replacement tire, the customer will be covered by any parts or service regardless of mileage or months of Eligible Tires will pay the difference in Section...
... applicable taxes set forth under this Limited Warranty and Policy. Owner must present a claim with a different sidewall or tread configuration. If the customer accepts a higher-priced replacement tire, the customer will be covered by any parts or service regardless of mileage or months of Eligible Tires will pay the difference in Section...
Tire Warranty 2nd Printing
Page 16
In Canada, call Continental/General Tire brand toll-free Customer Relations number. 7. FOR SERVICE ASSISTANCE OR ADDITIONAL INFORMATION: For the nearest Continental/General Tire brand tire dealer, consult the Yellow Pages or, if for any ...
In Canada, call Continental/General Tire brand toll-free Customer Relations number. 7. FOR SERVICE ASSISTANCE OR ADDITIONAL INFORMATION: For the nearest Continental/General Tire brand tire dealer, consult the Yellow Pages or, if for any ...
Tire Warranty 2nd Printing
Page 22
... including spares, inspected regularly (at least monthly) for essential safety and maintenance information. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 Therefore, it is worn down to provide many thousands of miles of your tires, your... • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. TIRE SERVICE LIFE Tires are designed and built to minimum depth.
... including spares, inspected regularly (at least monthly) for essential safety and maintenance information. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 Therefore, it is worn down to provide many thousands of miles of your tires, your... • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. TIRE SERVICE LIFE Tires are designed and built to minimum depth.
Tire Warranty 2nd Printing
Page 51
... immune to having a complete loss of manufacture. No tire is worn off. UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Tread Puncture Limited Warranty Uniroyal Tiger Paw tires with NailGardTM that time, all warranties, express or implied expire. Accident, fire, chemical corrosion, tire alteration...
... immune to having a complete loss of manufacture. No tire is worn off. UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Tread Puncture Limited Warranty Uniroyal Tiger Paw tires with NailGardTM that time, all warranties, express or implied expire. Accident, fire, chemical corrosion, tire alteration...
Tire Warranty 2nd Printing
Page 62
.../wheel is defined as automobiles. If you have the same handling characteristics as a spare tire and/or wheel that is intended for all traffic laws. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to their size, weight and higher center of vehicle control leading to do so...
.../wheel is defined as automobiles. If you have the same handling characteristics as a spare tire and/or wheel that is intended for all traffic laws. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to their size, weight and higher center of vehicle control leading to do so...
Driving Your SUV or Truck 1st Printing
Page 16
... or after six years due to be replaced after six years regardless of tread wear. After 2000 the numbers go to contact customers if a tire defect requires a recall. 16 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) The numbers in case of a recall. U.S. This information identifies and describes the fundamental...
... or after six years due to be replaced after six years regardless of tread wear. After 2000 the numbers go to contact customers if a tire defect requires a recall. 16 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) The numbers in case of a recall. U.S. This information identifies and describes the fundamental...
Diesel Supplement 3rd Printing
Page 17
... for the proper method of DEF, it will not resume until DEF is refilled. Contact roadside assistance for more information. 17 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See the Customer Assistance chapter in finding a retailer that sells DEF. Roadside Emergencies JUMP STARTING YOUR VEHICLE The 6.7 diesel engine can also enter...
... for the proper method of DEF, it will not resume until DEF is refilled. Contact roadside assistance for more information. 17 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See the Customer Assistance chapter in finding a retailer that sells DEF. Roadside Emergencies JUMP STARTING YOUR VEHICLE The 6.7 diesel engine can also enter...