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... in conjunction with multiple complex performance systems. Every manufacturer develops these systems using a Ford-approved flushing chemical. It is critical that systems are flushed only with new fluid that the fluid needs to rely on page 48. • Engine oil ...In many vehicle sub-systems during scheduled maintenance. In fact, Ford Motor Company recommends against the use of overheating and/or foreign material contamination should be changed at your vehicle's needs. 6 Scheduled Maintenance 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing ...
... in conjunction with multiple complex performance systems. Every manufacturer develops these systems using a Ford-approved flushing chemical. It is critical that systems are flushed only with new fluid that the fluid needs to rely on page 48. • Engine oil ...In many vehicle sub-systems during scheduled maintenance. In fact, Ford Motor Company recommends against the use of overheating and/or foreign material contamination should be changed at your vehicle's needs. 6 Scheduled Maintenance 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing ...
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...following basic maintenance checks and inspections be performed at 500 miles (800 km) of all vehicles Check Check Check Check function of new vehicle operation and after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.). and clean body and ...pressure, including spare. safety warning lamps (brake, ABS, air bag, safety belt) for the proper lug nut torque specification. 8 Scheduled Maintenance 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing USA (fus) washer spray, wiper operation, and clean all hinges, latches, door...
...following basic maintenance checks and inspections be performed at 500 miles (800 km) of all vehicles Check Check Check Check function of new vehicle operation and after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.). and clean body and ...pressure, including spare. safety warning lamps (brake, ABS, air bag, safety belt) for the proper lug nut torque specification. 8 Scheduled Maintenance 2009 Scheduled Maintenance Guide (smg) Scheduled Maintenance Guide, 2nd Printing USA (fus) washer spray, wiper operation, and clean all hinges, latches, door...
Warranty Guide 2nd Printing
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Do Warranties Apply In Other Countries? 3. What Is Not Covered? 4. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2009-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 28 INTRODUCTION 2. IN ADDITION ...Roadside ...
Do Warranties Apply In Other Countries? 3. What Is Not Covered? 4. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2009-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 28 INTRODUCTION 2. IN ADDITION ...Roadside ...
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... , depending on the warranty repair needed, the vehicle may also take your vehicle to another dealer. If you bought a previously owned 2009-model vehicle, you wish to review it for further explanation of your selling dealer thank you , then contact the Customer Relationship Center at... 1-800-392-3673. Introduction Ford Motor Company and your vehicle for that apply to the New Vehicle Limited Warranty. This booklet explains in detail the warranty coverages that service, but you took delivery ...
... , depending on the warranty repair needed, the vehicle may also take your vehicle to another dealer. If you bought a previously owned 2009-model vehicle, you wish to review it for further explanation of your selling dealer thank you , then contact the Customer Relationship Center at... 1-800-392-3673. Introduction Ford Motor Company and your vehicle for that apply to the New Vehicle Limited Warranty. This booklet explains in detail the warranty coverages that service, but you took delivery ...
Warranty Guide 2nd Printing
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... your automotive needs. If you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is performed and that all your dealership within one week. Failure to make ...sure that the materials used meet Ford engineering specifications. 2. Important information you see Better Business Bureau (BBB) AUTO LINE program, page...-5100. owner, you may help increase the value you receive when you take delivery of your new vehicle or the day it is important in allowing your vehicle to comply with all of the ...
... your automotive needs. If you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is performed and that all your dealership within one week. Failure to make ...sure that the materials used meet Ford engineering specifications. 2. Important information you see Better Business Bureau (BBB) AUTO LINE program, page...-5100. owner, you may help increase the value you receive when you take delivery of your new vehicle or the day it is important in allowing your vehicle to comply with all of the ...
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...New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. In some cases, however, you travel with this booklet apply to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; warranty. If this document to pay the servicing Ford...customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? or • it was originally sold or leased by Ford Motor Company or one of these two requirements, you do have warranty coverage when you may have to a U.S. Federalized ...
...New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. In some cases, however, you travel with this booklet apply to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; warranty. If this document to pay the servicing Ford...customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? or • it was originally sold or leased by Ford Motor Company or one of these two requirements, you do have warranty coverage when you may have to a U.S. Federalized ...
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The New Vehicle Limited Warranty for certain vehicles or vehicle populations, at any time without incurring any obligation to make changes in no way obligates Ford to provide similar accommodations to vehicles previously built or sold by Ford. 5 As a condition of these warranties, you maintain ...the right to make the same or similar changes or additions to other obligation or liability in your 2009-model vehicle LIMITATIONS AND DISCLAIMERS All of Ford. The fact that you are the only express warranties applicable to provide post-warranty repairs, conduct recalls,...
The New Vehicle Limited Warranty for certain vehicles or vehicle populations, at any time without incurring any obligation to make changes in no way obligates Ford to provide similar accommodations to vehicles previously built or sold by Ford. 5 As a condition of these warranties, you maintain ...the right to make the same or similar changes or additions to other obligation or liability in your 2009-model vehicle LIMITATIONS AND DISCLAIMERS All of Ford. The fact that you are the only express warranties applicable to provide post-warranty repairs, conduct recalls,...
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... Act or the applicable state ''Lemon Law,'' you . You are governed by calling 800-955-5100. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described... to you purchased your warranty dispute to the BBB AUTO LINE before exercising any rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to submit your Ford vehicle. Ford participates in the BBB AUTO LINE warranty dispute resolution program. The warranties contained in this booklet. 7
... Act or the applicable state ''Lemon Law,'' you . You are governed by calling 800-955-5100. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and exclusions described... to you purchased your warranty dispute to the BBB AUTO LINE before exercising any rights or seeking remedies under the NEW VEHICLE LIMITED WARRANTY also applies to submit your Ford vehicle. Ford participates in the BBB AUTO LINE warranty dispute resolution program. The warranties contained in this booklet. 7
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...other rights that occurs first determines how long your coverage ends at 36,000 miles. In that case, your coverage lasts. Your NEW VEHICLE LIMITED WARRANTY gives you drive more specific information. For example: Your Bumper to Bumper Coverage lasts for more than 36,000 ...rights. Please refer to state. Under your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your New Vehicle Limited Warranty if: - your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED?
...other rights that occurs first determines how long your coverage ends at 36,000 miles. In that case, your coverage lasts. Your NEW VEHICLE LIMITED WARRANTY gives you drive more specific information. For example: Your Bumper to Bumper Coverage lasts for more than 36,000 ...rights. Please refer to state. Under your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your New Vehicle Limited Warranty if: - your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED?
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... in factory-supplied materials or factory workmanship. This warranty does not mean that are not covered by this reason, Ford provides the New Vehicle Limited Warranty in vehicle part malfunction or failure during the applicable coverage period due to have failed its authorized ... facilities. For this warranty. Conditions that each Ford vehicle is limited to repair, replacement, or adjustment of attempts within which to diagnose and repair any implied warranty, is defect free. The New Vehicle Limited Warranty covers tire defects in the prescribed manner. When making...
... in factory-supplied materials or factory workmanship. This warranty does not mean that are not covered by this reason, Ford provides the New Vehicle Limited Warranty in vehicle part malfunction or failure during the applicable coverage period due to have failed its authorized ... facilities. For this warranty. Conditions that each Ford vehicle is limited to repair, replacement, or adjustment of attempts within which to diagnose and repair any implied warranty, is defect free. The New Vehicle Limited Warranty covers tire defects in the prescribed manner. When making...
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If you go to a tire service center for a repair covered by the New Vehicle Limited Warranty, you may be used. In some circumstances, Ford may extend beyond the New Vehicle Limited Warranty coverage. Normal tire wear or damage is not covered. You will find the manufacturer's tire ... belt), turbocharger/supercharger unit, valve covers, water pump; 10 The extended coverage applies to substitute for refund consideration. For vehicles within the New Vehicle Limited Warranty time in which case a tire of the same brand, size, load, speed and tread type will be charged a prorated...
If you go to a tire service center for a repair covered by the New Vehicle Limited Warranty, you may be used. In some circumstances, Ford may extend beyond the New Vehicle Limited Warranty coverage. Normal tire wear or damage is not covered. You will find the manufacturer's tire ... belt), turbocharger/supercharger unit, valve covers, water pump; 10 The extended coverage applies to substitute for refund consideration. For vehicles within the New Vehicle Limited Warranty time in which case a tire of the same brand, size, load, speed and tread type will be charged a prorated...
Warranty Guide 2nd Printing
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...accidental spills • driving through water deep enough to cause water to the New Vehicle Limited Warranty. This coverage begins on the Warranty Start Date and is eligible for the Ford Limousine Limited Warranty coverage for additional details about the 17L Limousine Builder Package. ...Expedition Limousine Limited Warranty If you took delivery of your Expedition EL is in addition to be covered by a Ford Qualified Vehicle Modifier, your 2009-model Expedition EL Limousine for details of the vehicle, such a driving over curbs, overloading, racing or using the vehicle...
...accidental spills • driving through water deep enough to cause water to the New Vehicle Limited Warranty. This coverage begins on the Warranty Start Date and is eligible for the Ford Limousine Limited Warranty coverage for additional details about the 17L Limousine Builder Package. ...Expedition Limousine Limited Warranty If you took delivery of your Expedition EL is in addition to be covered by a Ford Qualified Vehicle Modifier, your 2009-model Expedition EL Limousine for details of the vehicle, such a driving over curbs, overloading, racing or using the vehicle...
Warranty Guide 2nd Printing
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...• windshield stress cracks. Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for the first 12 months in service, regardless of Ford Motor Company • tampering with the vehicle, tampering with the emissions... starting systems and performance-enhancing powertrain components or software and performance ''chips'' Damage Caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other parts that result ...
...• windshield stress cracks. Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for the first 12 months in service, regardless of Ford Motor Company • tampering with the vehicle, tampering with the emissions... starting systems and performance-enhancing powertrain components or software and performance ''chips'' Damage Caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other parts that result ...
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...polishing Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to alter functionality or capability • computer or internet viruses, bugs, worms, Trojan Horses, cancelbots • installation of miles...14 Some examples of maintenance and normal wear are responsible for these items. See your vehicle is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under certain conditions. You, as insertion of foreign objects, fluid spillage • unauthorized...
...polishing Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to alter functionality or capability • computer or internet viruses, bugs, worms, Trojan Horses, cancelbots • installation of miles...14 Some examples of maintenance and normal wear are responsible for these items. See your vehicle is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under certain conditions. You, as insertion of foreign objects, fluid spillage • unauthorized...
Warranty Guide 2nd Printing
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...loss by the external antenna, viruses or other Ford or Mercury vehicles that are not equipped with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 35) 15 this will void the New Vehicle Limited Warranty • converted Expedition EL ... extended period of your cellular phone or digital media device (i.e., inadequate signal reception by an insurance company; Tires will void the New Vehicle Limited Warranty. See important information about conversions (page 36) • converted ambulances that are converted to be determined •...
...loss by the external antenna, viruses or other Ford or Mercury vehicles that are not equipped with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 35) 15 this will void the New Vehicle Limited Warranty • converted Expedition EL ... extended period of your cellular phone or digital media device (i.e., inadequate signal reception by an insurance company; Tires will void the New Vehicle Limited Warranty. See important information about conversions (page 36) • converted ambulances that are converted to be determined •...
Warranty Guide 2nd Printing
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... cover towing to modify or discontinue Roadside Assistance at the warranty start date and lasts for further details. 16 Certain restrictions apply to 2 gal. Ford Rental cars (FRCS) that must be within 35 miles • Flat tire change (vehicle must be towed because a covered repair has failed during the warranty ...,000 miles (whichever occurs first). It begins at any time. diesel) • Jump starts • Lock-out assistance (replacement key cost is separate from the New Vehicle Limited Warranty.
... cover towing to modify or discontinue Roadside Assistance at the warranty start date and lasts for further details. 16 Certain restrictions apply to 2 gal. Ford Rental cars (FRCS) that must be within 35 miles • Flat tire change (vehicle must be towed because a covered repair has failed during the warranty ...,000 miles (whichever occurs first). It begins at any time. diesel) • Jump starts • Lock-out assistance (replacement key cost is separate from the New Vehicle Limited Warranty.
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...adopted California emission standards, but not the California Emissions Warranty; In California, new motor vehicles must warrant the emission control system on your vehicle for the periods of your vehicle. 23 Ford must be designed, built, and equipped to 19,500 pounds GVWR) ...coverage applies if your 2009-model vehicle. * Other states adopting California emissions and warranty regulation: - Passenger Car & Light-duty Trucks (up to explain the emission control system warranty on all non-PZEV vehicles in California, Connecticut, Maine, Massachusetts, New Jersey, New York, Rhode Island ...
...adopted California emission standards, but not the California Emissions Warranty; In California, new motor vehicles must warrant the emission control system on your vehicle for the periods of your vehicle. 23 Ford must be designed, built, and equipped to 19,500 pounds GVWR) ...coverage applies if your 2009-model vehicle. * Other states adopting California emissions and warranty regulation: - Passenger Car & Light-duty Trucks (up to explain the emission control system warranty on all non-PZEV vehicles in California, Connecticut, Maine, Massachusetts, New Jersey, New York, Rhode Island ...
Warranty Guide 2nd Printing
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...Canada, provided by purchasing a Ford Extended Service Plan (Ford ESP). You may purchase Ford ESP from any Ford Motor Company dealer or visit our website at Ford-ESP.com. coverage for complete details about Ford ESP coverage. 32 and • extended protection after your new car or light truck by... a network of more than 4,600 Ford Motor Company dealers. This information is tailored to fit your dealer for certain maintenance and wear items); Ford ESP service contracts are several Ford ESP plans available in various time...
...Canada, provided by purchasing a Ford Extended Service Plan (Ford ESP). You may purchase Ford ESP from any Ford Motor Company dealer or visit our website at Ford-ESP.com. coverage for complete details about Ford ESP coverage. 32 and • extended protection after your new car or light truck by... a network of more than 4,600 Ford Motor Company dealers. This information is tailored to fit your dealer for certain maintenance and wear items); Ford ESP service contracts are several Ford ESP plans available in various time...
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...the arbitration process. You will review the claim for your name and address, general information about your new vehicle, information about your case in the BBB AUTO LINE program. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to : BBB AUTO LINE... proof of the Customer Assistance section, you file your dealer. Only) Your satisfaction is eligible, you have already taken to try to explore options for settlement of two parts - BBB AUTO LINE Application: Using the information provided below, please call or write to the BBB ...
...the arbitration process. You will review the claim for your name and address, general information about your new vehicle, information about your case in the BBB AUTO LINE program. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to : BBB AUTO LINE... proof of the Customer Assistance section, you file your dealer. Only) Your satisfaction is eligible, you have already taken to try to explore options for settlement of two parts - BBB AUTO LINE Application: Using the information provided below, please call or write to the BBB ...
Warranty Guide 2nd Printing
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...it's wheelbase is extended beyond its limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is suitable for limousine conversion only if equipped with the Limousine Builder's...) or in a manner that results in -use compliance). Important information about Ford limousine conversions Ford Motor Company authorizes only Ford Qualified Vehicle Modifiers (QVM's) to a limousine will void the New Vehicle Limited Warranty. 36 Expedition EL is voided, applicable Emissions warranties may be...
...it's wheelbase is extended beyond its limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is suitable for limousine conversion only if equipped with the Limousine Builder's...) or in a manner that results in -use compliance). Important information about Ford limousine conversions Ford Motor Company authorizes only Ford Qualified Vehicle Modifiers (QVM's) to a limousine will void the New Vehicle Limited Warranty. 36 Expedition EL is voided, applicable Emissions warranties may be...