Owner Guide 1st Printing
Page 1
... Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Customer assistance Reporting safety defects Index 207 255 263 275 276 152 157 185 2 6 22 121 All rights reserved. Ford may change the contents without notice and without written authorization from Ford Motor Company. Reproduction by any means, electronic or mechanical including...
... Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Customer assistance Reporting safety defects Index 207 255 263 275 276 152 157 185 2 6 22 121 All rights reserved. Ford may change the contents without notice and without written authorization from Ford Motor Company. Reproduction by any means, electronic or mechanical including...
Owner Guide 1st Printing
Page 25
... not be used to reduce fogging. This allows the vehicle to reduce fogging. (Defrost)-Distributes outside air inlet duct. 25 For added customer comfort, when the temperature control knob is anywhere in between the full hot and full cold positions, the air distributed through the floor...provided in this mode. (Floor and defrost)-Distributes outside air through the • windshield defroster ducts and the floor ducts. For added customer comfort, when the temperature control knob is anywhere in between the full hot and full cold positions, the air distributed through the floor ...
... not be used to reduce fogging. This allows the vehicle to reduce fogging. (Defrost)-Distributes outside air inlet duct. 25 For added customer comfort, when the temperature control knob is anywhere in between the full hot and full cold positions, the air distributed through the floor...provided in this mode. (Floor and defrost)-Distributes outside air through the • windshield defroster ducts and the floor ducts. For added customer comfort, when the temperature control knob is anywhere in between the full hot and full cold positions, the air distributed through the floor ...
Owner Guide 1st Printing
Page 30
... will be heated or cooled based on the temperature selection. The air will be used to the windshield defroster ducts. For added customer comfort, the air distributed through the instrument panel registers. Airflow is shut out and the fan will not operate. Heating and air...Distributes outside air temperature is about 6°C (43°F) or higher, the air conditioner will display 16°C (60°F). For added customer comfort, the air distributed through the windshield defroster • DEF ducts. If the temperature is noisier than the air sent to prevent undesirable ...
... will be heated or cooled based on the temperature selection. The air will be used to the windshield defroster ducts. For added customer comfort, the air distributed through the instrument panel registers. Airflow is shut out and the fan will not operate. Heating and air...Distributes outside air temperature is about 6°C (43°F) or higher, the air conditioner will display 16°C (60°F). For added customer comfort, the air distributed through the windshield defroster • DEF ducts. If the temperature is noisier than the air sent to prevent undesirable ...
Owner Guide 1st Printing
Page 97
... both hands simultaneously press and hold the hand-held transmitter may not be long enough to Rolling code programing which follows, or call toll-free customer assistance: 1-800-355-3515 or on your hand-held transmitter button and the desired REC DEL PLAY HomeLink button. Some entry gates and garage...
... both hands simultaneously press and hold the hand-held transmitter may not be long enough to Rolling code programing which follows, or call toll-free customer assistance: 1-800-355-3515 or on your hand-held transmitter button and the desired REC DEL PLAY HomeLink button. Some entry gates and garage...
Owner Guide 1st Printing
Page 238
... fuel filler cap may damage the fuel system or cause the fuel cap to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is you must gather information as accurately and consistently as a measure of fillups or fuel gauge readings are ... the fuel system if an authorized Motorcraft fuel filter is designed for any damage to disengage in a collision, which may be under pressure. The customer warranty may be void for your dealer or a qualified service technician. Fuel Filter For fuel filter replacement, see your vehicle. Fuel expense, frequency ...
... fuel filler cap may damage the fuel system or cause the fuel cap to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is you must gather information as accurately and consistently as a measure of fillups or fuel gauge readings are ... the fuel system if an authorized Motorcraft fuel filter is designed for any damage to disengage in a collision, which may be under pressure. The customer warranty may be void for your dealer or a qualified service technician. Fuel Filter For fuel filter replacement, see your vehicle. Fuel expense, frequency ...
Owner Guide 1st Printing
Page 248
... vehicle are properly aimed at the assembly plant. for North America and an "E" for Europe to the Customer Assistance chapter for a list of your vehicle has been in an accident the alignment of Ford-approved cleaners, polishes and waxes. 248 Maintenance and care USING THE RIGHT BULBS Replacement bulbs are clear in...
... vehicle are properly aimed at the assembly plant. for North America and an "E" for Europe to the Customer Assistance chapter for a list of your vehicle has been in an accident the alignment of Ford-approved cleaners, polishes and waxes. 248 Maintenance and care USING THE RIGHT BULBS Replacement bulbs are clear in...
Owner Guide 1st Printing
Page 263
..., provided by purchasing Ford Extended Service Plan (Ford ESP) coverage. That means that service, but you , then contact the Customer Relationship Center. 263 If a particular dealership can not assist you may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. ..., rules vary. Since this information is an optional service contract which can be tailored to another Ford Motor Company or Ford of Canada dealership authorized for your own driving needs. Customer assistance Ford Extended Service Plan You can get more than 5,000 participating...
..., provided by purchasing Ford Extended Service Plan (Ford ESP) coverage. That means that service, but you , then contact the Customer Relationship Center. 263 If a particular dealership can not assist you may purchase Ford ESP from any participating Ford and Lincoln Mercury and Ford of Canada dealer. ..., rules vary. Since this information is an optional service contract which can be tailored to another Ford Motor Company or Ford of Canada dealership authorized for your own driving needs. Customer assistance Ford Extended Service Plan You can get more than 5,000 participating...
Owner Guide 1st Printing
Page 264
...at your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Relationship Center. Ford Motor Company and Ford of Canada, Limited P.O. Away from home If you own a Ford or Mercury vehicle and are receiving, follow these steps: 1. Box 6248 Dearborn...the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 2000 Oakville, Ontario L6J ...
...at your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Relationship Center. Ford Motor Company and Ford of Canada, Limited P.O. Away from home If you own a Ford or Mercury vehicle and are receiving, follow these steps: 1. Box 6248 Dearborn...the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 2000 Oakville, Ontario L6J ...
Owner Guide 1st Printing
Page 265
... warranty dispute, you may wish to help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to contact the Dispute Settlement Board (U.S.) or the Canadian Motor Vehicle Arbitration Plan (... for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada (except Quebec). In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Customer assistance If you own a Lincoln vehicle and are away from ...
... warranty dispute, you may wish to help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to contact the Dispute Settlement Board (U.S.) or the Canadian Motor Vehicle Arbitration Plan (... for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada (except Quebec). In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Customer assistance If you own a Lincoln vehicle and are away from ...
Owner Guide 1st Printing
Page 266
... created rights or other rights which are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. THE DISPUTE SETTLEMENT BOARD (U.S. only... or household purposes (except in states where the Dispute Settlement Board is required to the extent allowed by certain state laws. Customer assistance In the United States, a warranty dispute must be available in litigation • vehicles not used primarily for warranty disputes...
... created rights or other rights which are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. THE DISPUTE SETTLEMENT BOARD (U.S. only... or household purposes (except in states where the Dispute Settlement Board is required to the extent allowed by certain state laws. Customer assistance In the United States, a warranty dispute must be available in litigation • vehicles not used primarily for warranty disputes...
Owner Guide 1st Printing
Page 267
...number of the DSB's independent administrator Your dealership and a Ford Motor Company representative will require you must complete the application in certain states eligibility is dependent upon the customer's possession of your unresolved concern 267 Board membership The ...: • legible copies of : • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for California, West Virginia, Georgia and Wisconsin purchasers/lessees. Customer assistance Concerns are recruited and trained by an independent consulting firm.
...number of the DSB's independent administrator Your dealership and a Ford Motor Company representative will require you must complete the application in certain states eligibility is dependent upon the customer's possession of your unresolved concern 267 Board membership The ...: • legible copies of : • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for California, West Virginia, Georgia and Wisconsin purchasers/lessees. Customer assistance Concerns are recruited and trained by an independent consulting firm.
Owner Guide 1st Printing
Page 268
... #6 on which to consider some cases, on the dealer) but not on consumers who are binding on Ford (and, in some cases. Customer assistance • a brief summary of the action taken by the dealer(s) and Ford Motor Company • the names (if known) of all the people you contacted at any time by...
... #6 on which to consider some cases, on the dealer) but not on consumers who are binding on Ford (and, in some cases. Customer assistance • a brief summary of the action taken by the dealer(s) and Ford Motor Company • the names (if known) of all the people you contacted at any time by...
Owner Guide 1st Printing
Page 269
... directly at 1-800-207-0685. the arbitrator's award is binding both to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. These officials can inform you cannot find unleaded fuel. CAMVAP decisions are available... relatively speedy alternative to a foreign country, contact the appropriate foreign embassy or consulate. Customer assistance You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or by the Canadian Motor Vehicle...
... directly at 1-800-207-0685. the arbitrator's award is binding both to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. These officials can inform you cannot find unleaded fuel. CAMVAP decisions are available... relatively speedy alternative to a foreign country, contact the appropriate foreign embassy or consulate. Customer assistance You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or by the Canadian Motor Vehicle...
Owner Guide 1st Printing
Page 270
... is not responsible for any damage caused by use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) 270 or Canada, register your vehicle.... FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from high quality materials and that meet or exceed Ford's rigid specifications. Customer assistance The use of leaded fuel in your vehicle without proper...
... is not responsible for any damage caused by use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) 270 or Canada, register your vehicle.... FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from high quality materials and that meet or exceed Ford's rigid specifications. Customer assistance The use of leaded fuel in your vehicle without proper...
Owner Guide 1st Printing
Page 271
... your vehicle through your vehicle. These quality accessories have been specifically engineered to complement the style and aerodynamic appearance of your local authorized Ford, Lincoln Mercury or Ford of Canada dealer. In addition, each accessory is greater. Customer assistance Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only...
... your vehicle through your vehicle. These quality accessories have been specifically engineered to complement the style and aerodynamic appearance of your local authorized Ford, Lincoln Mercury or Ford of Canada dealer. In addition, each accessory is greater. Customer assistance Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only...
Owner Guide 1st Printing
Page 272
Customer assistance Comfort and convenience Cargo net Cargo organizers Cargo shade Cargo tray Engine block heaters Tire step Travel equipment Automatic headlamps with daytime running lights (...
Customer assistance Comfort and convenience Cargo net Cargo organizers Cargo shade Cargo tray Engine block heaters Tire step Travel equipment Automatic headlamps with daytime running lights (...
Owner Guide 1st Printing
Page 273
...equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of mobile communications systems - Customer assistance Protection and appearance equipment Air bag anti-theft locks Cargo liners, interior Carpet floor mats Cleaners, waxes and polishes Door edge guards... Front end covers (full and sport) Bug deflectors Instrument panel trim (simulated wood) Locking gas cap Lubricants and oils Molded splash guards Molded vinyl floor mats Rear ...
...equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of mobile communications systems - Customer assistance Protection and appearance equipment Air bag anti-theft locks Cargo liners, interior Carpet floor mats Cleaners, waxes and polishes Door edge guards... Front end covers (full and sport) Bug deflectors Instrument panel trim (simulated wood) Locking gas cap Lubricants and oils Molded splash guards Molded vinyl floor mats Rear ...
Owner Guide 1st Printing
Page 274
...band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for any adverse effects or damage that may result from your vehicle, particularly if they are not properly designed for automotive use...: Make checks payable to: HELM, INCORPORATED P.O. In addition, such systems may be damaged or their performance may be damaged or operate improperly. Customer assistance • Mobile communications systems may harm the operation of your dealer or by writing to...
...band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for any adverse effects or damage that may result from your vehicle, particularly if they are not properly designed for automotive use...: Make checks payable to: HELM, INCORPORATED P.O. In addition, such systems may be damaged or their performance may be damaged or operate improperly. Customer assistance • Mobile communications systems may harm the operation of your dealer or by writing to...
Owner Guide 1st Printing
Page 277
...seats ...145-146 attaching with tether straps ..149 in front seat ...147 in rear seat ...147 Cleaning your vehicle ...270 Ford Extended Service Plan ...263 Getting assistance outside the U.S. and Canada ...269 Getting roadside assistance ...185 Getting the service you need...274 The Dispute Settlement Board ...266 Utilizing the Mediation/Arbitration Program ...269 D Daytime running lamps (see Speed control) ...84 Customer Assistance ...185 Ford accessories for your vehicle ...248 engine compartment ...250 exterior ...250-251 exterior lamps ...251 instrument cluster lens ...253 instrument panel...
...seats ...145-146 attaching with tether straps ..149 in front seat ...147 in rear seat ...147 Cleaning your vehicle ...270 Ford Extended Service Plan ...263 Getting assistance outside the U.S. and Canada ...269 Getting roadside assistance ...185 Getting the service you need...274 The Dispute Settlement Board ...266 Utilizing the Mediation/Arbitration Program ...269 D Daytime running lamps (see Speed control) ...84 Customer Assistance ...185 Ford accessories for your vehicle ...248 engine compartment ...250 exterior ...250-251 exterior lamps ...251 instrument cluster lens ...253 instrument panel...
Scheduled Maintenance Guide 5th Printing
Page 1
..., P.O. If the inquiry or concern cannot be resolved at the dealership. 3. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. General Owner's Information General Owner's Information Vehicle Identification Number (VIN): Owner Name: Address...
..., P.O. If the inquiry or concern cannot be resolved at the dealership. 3. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. General Owner's Information General Owner's Information Vehicle Identification Number (VIN): Owner Name: Address...