Customer Assistance Guide 1st Printing
Page 5
...• an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company vehicles The Dispute Settlement Board may not be available in your problem is not resolved, please contact the number... incidental to the warranty complaint being reviewed are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for reimbursement of any applicable written new vehicle warranty are eligible for consideration 5 Contacting ...
...• an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company vehicles The Dispute Settlement Board may not be available in your problem is not resolved, please contact the number... incidental to the warranty complaint being reviewed are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for reimbursement of any applicable written new vehicle warranty are eligible for consideration 5 Contacting ...
Owner Guide 1st Printing
Page 327
... these steps: 1. Contact your Sales Representative or Service Advisor at your vehicle. Dealership Service and Maintenance Your satisfaction is our #1 goal. If the inquiry or concern cannot be resolved at the dealership. 3. If You Have a Service Concern Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to get...you how to service your selling/servicing dealership. 2. In the United States: 332 If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center.
... these steps: 1. Contact your Sales Representative or Service Advisor at your vehicle. Dealership Service and Maintenance Your satisfaction is our #1 goal. If the inquiry or concern cannot be resolved at the dealership. 3. If You Have a Service Concern Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to get...you how to service your selling/servicing dealership. 2. In the United States: 332 If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center.
Owner Guide 1st Printing
Page 329
... when compared to contact the Dispute Settlement Board (U.S. The Dispute Settlement Board (U.S. What Kinds of consequential expenses. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to the warranty complaint being reviewed ... the warranty dispute s cases currently in Canada. s items not covered by a dealer or Ford Motor Company, except those involving: s a non-Ford product s a non-Ford dealership s a vehicle sales transaction s request for consideration. only) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in...
... when compared to contact the Dispute Settlement Board (U.S. The Dispute Settlement Board (U.S. What Kinds of consequential expenses. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to the warranty complaint being reviewed ... the warranty dispute s cases currently in Canada. s items not covered by a dealer or Ford Motor Company, except those involving: s a non-Ford product s a non-Ford dealership s a vehicle sales transaction s request for consideration. only) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in...