Customer Assistance Guide 1st Printing
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Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright
Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Table of contents Getting roadside assistance Ford extended service plan Getting the service you need Motorhome assistance The dispute settlement board Getting assistance outside of the U.S. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Copyright
Customer Assistance Guide 1st Printing
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...protection for your new car or light truck by Ford Motor Company. Ford ESP is the only extended service program with the Ford name on it and the only service contract backed by purchasing a Ford Extended Service Plan (Ford ESP). Should you need roadside assistance GETTING ROADSIDE ... or repossession). Roadside assistance will reimburse a reasonable amount. Even non-warranty related tows, like accidents or getting stuck in your Ford or Lincoln-Mercury dealer. Ford ESP is available: • 24-hours, seven days a week • through the warranty period of three years or 60...
...protection for your new car or light truck by Ford Motor Company. Ford ESP is the only extended service program with the Ford name on it and the only service contract backed by purchasing a Ford Extended Service Plan (Ford ESP). Should you need roadside assistance GETTING ROADSIDE ... or repossession). Roadside assistance will reimburse a reasonable amount. Even non-warranty related tows, like accidents or getting stuck in your Ford or Lincoln-Mercury dealer. Ford ESP is available: • 24-hours, seven days a week • through the warranty period of three years or 60...
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...equipment reliability. Each plan can be resolved at the dealership, speak with the owner or general manager of more than 5,100 participating Ford Motor Company dealers. and • other benefits during the warranty period (such as: reimbursement for rentals; coverage for certain maintenance ...and wear items.) You may , however, take your dealer for details.) When you buy Ford ESP, you receive peace-of-mind protection throughout the United States and Canada, provided by a network of the dealership. Repairs performed outside...
...equipment reliability. Each plan can be resolved at the dealership, speak with the owner or general manager of more than 5,100 participating Ford Motor Company dealers. and • other benefits during the warranty period (such as: reimbursement for rentals; coverage for certain maintenance ...and wear items.) You may , however, take your dealer for details.) When you buy Ford ESP, you receive peace-of-mind protection throughout the United States and Canada, provided by a network of the dealership. Repairs performed outside...
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... the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by certain state laws. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please have a complaint involving a warranty dispute, you may wish to contact the ...state replacement or repurchase laws. This dispute handling procedure is not required prior to help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to enforcing state created rights or other rights which is available 24 hrs/day....
... the Dispute Settlement Board before pursuing replacement or repurchase remedies provided by certain state laws. Box 43360 Detroit, Michigan 48243 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Please have a complaint involving a warranty dispute, you may wish to contact the ...state replacement or repurchase laws. This dispute handling procedure is not required prior to help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to enforcing state created rights or other rights which is available 24 hrs/day....
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...of consequential expenses. Expenses incidental to the warranty complaint being reviewed are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for warranty disputes • available free to the service writer. Please have... you arrive at the most appropriate repair location in all states. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of your concern When you at the repair location,...
...of consequential expenses. Expenses incidental to the warranty complaint being reviewed are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for warranty disputes • available free to the service writer. Please have... you arrive at the most appropriate repair location in all states. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of your concern When you at the repair location,...
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... number assigned to your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at receipt of their business leadership qualities. The dispute settlement board items not ...items covered by an independent consulting firm. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of your application are not eligible. Eligibility may differ according...
... number assigned to your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at receipt of their business leadership qualities. The dispute settlement board items not ...items covered by an independent consulting firm. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of your application are not eligible. Eligibility may differ according...
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... vehicle is reviewed, the Board mails you . After a case is within 40 days of the Board are binding on the dealer, in most states, and Ford, but not on consumers who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken ...to accept or reject the Board's decision. Because the Board usually meets only once a month, some cases may also be requested by the dealer(s) and Ford Motor Company • the names (if known) of all available information related to each case within 36 months and 36,000 miles of the warranty...
... vehicle is reviewed, the Board mails you . After a case is within 40 days of the Board are binding on the dealer, in most states, and Ford, but not on consumers who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken ...to accept or reject the Board's decision. Because the Board usually meets only once a month, some cases may also be requested by the dealer(s) and Ford Motor Company • the names (if known) of all available information related to each case within 36 months and 36,000 miles of the warranty...
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... to a foreign country, contact the appropriate foreign embassy or consulate. Before exporting your dealer or write to the Board at 1-800-392-3673 (Ford) TDD for any party in subsequent legal proceedings that may also result in Central or South America, the Caribbean, or the Middle East, contact.... Using leaded fuel may be serviced while you leave the U.S. Box 43360 Detroit, Michigan 48243 GETTING ASSISTANCE OUTSIDE OF THE U.S. Ford Motor Company is recommended for your vehicle, contact a district or owner relations office before you are traveling or living in difficulty importing...
... to a foreign country, contact the appropriate foreign embassy or consulate. Before exporting your dealer or write to the Board at 1-800-392-3673 (Ford) TDD for any party in subsequent legal proceedings that may also result in Central or South America, the Caribbean, or the Middle East, contact.... Using leaded fuel may be serviced while you leave the U.S. Box 43360 Detroit, Michigan 48243 GETTING ASSISTANCE OUTSIDE OF THE U.S. Ford Motor Company is recommended for your vehicle, contact a district or owner relations office before you are traveling or living in difficulty importing...
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...Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Spot and Stain Remover Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford... If the dealership employees cannot help you are custom designed to the nearest Ford affiliate office. FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality materials 9 or Canada, register ...
...Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Spot and Stain Remover Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford... If the dealership employees cannot help you are custom designed to the nearest Ford affiliate office. FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from high quality materials 9 or Canada, register ...
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... only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights 10 Ford accessories are available for up to three years or 60,000 km (36,000 miles), whichever comes first. Not all accessories are warrented for all...
... only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights 10 Ford accessories are available for up to three years or 60,000 km (36,000 miles), whichever comes first. Not all accessories are warrented for all...
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Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage ...
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage ...
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Consult your dealer for automotive use of mobile communications systems - that are not properly installed. such as indicated on the Safety compliance certification label). Any such equipment installed in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to stumble or stall. In addition, such systems may be damaged or their performance may be installed only by operating your 12 When operated, such systems may cause the engine to your vehicle, do not exceed the total weight capacity of the vehicle or of ...
Consult your dealer for automotive use of mobile communications systems - that are not properly installed. such as indicated on the Safety compliance certification label). Any such equipment installed in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to stumble or stall. In addition, such systems may be damaged or their performance may be installed only by operating your 12 When operated, such systems may cause the engine to your vehicle, do not exceed the total weight capacity of the vehicle or of ...
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.... (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card holders only 13 ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio: Make checks payable to: HELM...
.... (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for credit card holders only 13 ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio: Make checks payable to: HELM...
Owner Guide 1st Printing
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.... Our work must be done with you want, determination to develop the right concept, and execution of life. and in their safety and value - Introduction Ford's Commitment to You At Ford Motor Company, excellence is the continuous commitment to our success. s Continuous improvement is essential to achieve the best result possible.
.... Our work must be done with you want, determination to develop the right concept, and execution of life. and in their safety and value - Introduction Ford's Commitment to You At Ford Motor Company, excellence is the continuous commitment to our success. s Continuous improvement is essential to achieve the best result possible.
Owner Guide 1st Printing
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This guide describes equipment and gives specifications for equipment that was approved for your dealer. Ford may not have a specific question or need additional information. NOTES and WARNINGS NOTES give you additional information about the equipment and the options for printing. ...
This guide describes equipment and gives specifications for equipment that was approved for your dealer. Ford may not have a specific question or need additional information. NOTES and WARNINGS NOTES give you additional information about the equipment and the options for printing. ...
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...If you keep track of other related words and look them up. About the Warranties Your vehicle is covered by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Read your Warranty Information Booklet carefully to find information under a technical term. Contact any... Ford or Lincoln-Mercury dealer, or refer to the addresses and phone numbers on the first page of warranties: Basic Vehicle Warranty, Extended...
...If you keep track of other related words and look them up. About the Warranties Your vehicle is covered by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Read your Warranty Information Booklet carefully to find information under a technical term. Contact any... Ford or Lincoln-Mercury dealer, or refer to the addresses and phone numbers on the first page of warranties: Basic Vehicle Warranty, Extended...
Owner Guide 1st Printing
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.... However, your option to stop. - During the break-in period, you need to pay careful attention to buy this option when you buy a Ford Extended Service Plan for your vehicle. Begin braking well in advance. - Because your vehicle has new brake linings, you should take advantage of the... Ford Extended Service Plan at the time of time than the basic warranty that you can buy your vehicle. Ford Extended Service Plan If you bought your vehicle in the U.S., you can anticipate when to ...
.... However, your option to stop. - During the break-in period, you need to pay careful attention to buy this option when you buy a Ford Extended Service Plan for your vehicle. Begin braking well in advance. - Because your vehicle has new brake linings, you should take advantage of the... Ford Extended Service Plan at the time of time than the basic warranty that you can buy your vehicle. Ford Extended Service Plan If you bought your vehicle in the U.S., you can anticipate when to ...
Owner Guide 1st Printing
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... Module that limits engine and/or vehicle speeds with a cut-out mode to proper torque specifications at 500 miles/800 km of engine oil that Ford recommends. Proper torque specifications are provided in this guide.
... Module that limits engine and/or vehicle speeds with a cut-out mode to proper torque specifications at 500 miles/800 km of engine oil that Ford recommends. Proper torque specifications are provided in this guide.
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The illustrations on the following pages show the major parts of the following pages. 7 Some items shown may not be on all vehicles. Your vehicle has one of the instrument panel that are not sure which cluster your vehicle is divided into several different sections. Instrumentation The instrument panel (dashboard) on your vehicle has, check the diagrams on the following clusters: s Mechanical Cluster s Mechanical Cluster with a tachometer If you are described in this chapter.
The illustrations on the following pages show the major parts of the following pages. 7 Some items shown may not be on all vehicles. Your vehicle has one of the instrument panel that are not sure which cluster your vehicle is divided into several different sections. Instrumentation The instrument panel (dashboard) on your vehicle has, check the diagrams on the following clusters: s Mechanical Cluster s Mechanical Cluster with a tachometer If you are described in this chapter.