Customer Assistance Guide 1st Printing
Page 2
... it becomes discharged • unlock the vehicle if you are locked out • bring fuel if you run out • tow the vehicle if you have a flat tire • jump-start the battery if it and the only service contract backed by Ford Motor Company. FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by Ford. Should you need roadside assistance GETTING...
... it becomes discharged • unlock the vehicle if you are locked out • bring fuel if you run out • tow the vehicle if you have a flat tire • jump-start the battery if it and the only service contract backed by Ford Motor Company. FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by Ford. Should you need roadside assistance GETTING...
Customer Assistance Guide 1st Printing
Page 10
... and meets or exceeds Ford's rigid engineering and safety specifications. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights 10 Not all models. Ford accessories are available for all...
... and meets or exceeds Ford's rigid engineering and safety specifications. Safety Remote keyless entry Styled wheel protector locks Vehicle security systems Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights 10 Not all models. Ford accessories are available for all...
Customer Assistance Guide 1st Printing
Page 11
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack Removable luggage rack adapters Retractable bed hooks and loops Running boards Shift knobs Snow traction cables Soft luggage cover Speed control Towing mirrors Trailer hitch Trailer hitch bars and balls Trailer hitch wiring adaptor Trunk mount luggage rack Protection and appearance equipment Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes ...
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights Pickup box rails Removable luggage rack Removable luggage rack adapters Retractable bed hooks and loops Running boards Shift knobs Snow traction cables Soft luggage cover Speed control Towing mirrors Trailer hitch Trailer hitch bars and balls Trailer hitch wiring adaptor Trunk mount luggage rack Protection and appearance equipment Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes ...
Customer Assistance Guide 1st Printing
Page 12
... not properly installed. Ordering additional publications Lubricants and oils Molded splash guards Molded vinyl floor mats Rallye bars Rear air deflectors Rear decklid spoilers Side window air deflectors Spare tire lock Step bumpers Step/sill plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in your vehicle should be affected by a qualified service technician. • Mobile communications systems may be...
... not properly installed. Ordering additional publications Lubricants and oils Molded splash guards Molded vinyl floor mats Rallye bars Rear air deflectors Rear decklid spoilers Side window air deflectors Spare tire lock Step bumpers Step/sill plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in your vehicle should be affected by a qualified service technician. • Mobile communications systems may be...
Owner Guide 1st Printing
Page 21
... minutes with the windows closed during hot weather, the air conditioner will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area (at the bottom of the windshield under the hood). • If the air conditioner works well in MAX A/C, but not in A/C, this may indicate that the cabin air filter (if equipped) needs...
... minutes with the windows closed during hot weather, the air conditioner will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area (at the bottom of the windshield under the hood). • If the air conditioner works well in MAX A/C, but not in A/C, this may indicate that the cabin air filter (if equipped) needs...
Owner Guide 1st Printing
Page 28
... windows open. AUDIO SYSTEM Refer to operate while the engine is not 1 running. 3 4 5 28 Controls and features • Remove any snow, ice or leaves from the air intake area (at the bottom of the windshield). • If your vehicle has been parked with the windows closed during hot weather, the air conditioner will force most of the hot, stale air out of the vehicle. ACCESSORY, allows 2 the electrical accessories...
... windows open. AUDIO SYSTEM Refer to operate while the engine is not 1 running. 3 4 5 28 Controls and features • Remove any snow, ice or leaves from the air intake area (at the bottom of the windshield). • If your vehicle has been parked with the windows closed during hot weather, the air conditioner will force most of the hot, stale air out of the vehicle. ACCESSORY, allows 2 the electrical accessories...
Owner Guide 1st Printing
Page 34
... windshield wipers, push and release the windshield washer control quickly. TILT STEERING Pull the tilt steering control toward you to activate the rear washer. HI LO F S OFF HAZARD FLASHER For information on when the washer control is pressed, if it is moving. 34 Controls and features Press the washer control to move the steering wheel up or down. Hold the control while adjusting the wheel to Hazard lights control...
... windshield wipers, push and release the windshield washer control quickly. TILT STEERING Pull the tilt steering control toward you to activate the rear washer. HI LO F S OFF HAZARD FLASHER For information on when the washer control is pressed, if it is moving. 34 Controls and features Press the washer control to move the steering wheel up or down. Hold the control while adjusting the wheel to Hazard lights control...
Owner Guide 1st Printing
Page 36
If equipped with a moon roof, the map lamps are located on the moon roof control panel. Press LIGHT to close windows. • Press the top portion of the rocker switch to illuminate the map lamp. AUTO 36 Controls and features The map lamps and controls are located on the dome lamp. TILT SLIDE LIG HT LIG HT POWER WINDOWS Press and hold the rocker switches to open . AUTO • Press the bottom portion of each map lamp to open and close . Press the controls on either side of the rocker switch to activate the lamps.
If equipped with a moon roof, the map lamps are located on the moon roof control panel. Press LIGHT to close windows. • Press the top portion of the rocker switch to illuminate the map lamp. AUTO 36 Controls and features The map lamps and controls are located on the dome lamp. TILT SLIDE LIG HT LIG HT POWER WINDOWS Press and hold the rocker switches to open . AUTO • Press the bottom portion of each map lamp to open and close . Press the controls on either side of the rocker switch to activate the lamps.
Owner Guide 1st Printing
Page 60
... driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of the driver and passengers. When to vehicle movement. Refer to Safety Restraints for Children or Safety Seats for Children later in response to use the automatic locking mode • When a tight lap/shoulder fit is desired. • Anytime a child safety seat is installed in the shoulder belt. The front and rear seat passenger outboard safety belts...
... driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of the driver and passengers. When to vehicle movement. Refer to Safety Restraints for Children or Safety Seats for Children later in response to use the automatic locking mode • When a tight lap/shoulder fit is desired. • Anytime a child safety seat is installed in the shoulder belt. The front and rear seat passenger outboard safety belts...
Owner Guide 1st Printing
Page 91
... at start up, remains on or continues to flash, the ABS needs to be activated immediately, thus allowing you to retain full steering control of your vehicle and the vehicle in the instrument cluster momentarily BRAKE illuminates when the ignition is turned on and the engine is still effective unless the brake warning light also remains illuminated with parking brake released. (If your brake warning lamp illuminates, have your vehicle serviced immediately...
... at start up, remains on or continues to flash, the ABS needs to be activated immediately, thus allowing you to retain full steering control of your vehicle and the vehicle in the instrument cluster momentarily BRAKE illuminates when the ignition is turned on and the engine is still effective unless the brake warning light also remains illuminated with parking brake released. (If your brake warning lamp illuminates, have your vehicle serviced immediately...
Owner Guide 1st Printing
Page 102
... Driving • GCWR (Gross Combined Weight Rating) : Maximum combined weight of your loaded trailer when figuring the total weight. Remember to tow. Do not use replacement tires with a higher limit than the originals because they may lower the vehicle's GVWR and GAWR limitations. It is determined by subtracting the vehicle curb weight for each engine/transmission combination, any required option weight for trailer towing and the weight of the driver from...
... Driving • GCWR (Gross Combined Weight Rating) : Maximum combined weight of your loaded trailer when figuring the total weight. Remember to tow. Do not use replacement tires with a higher limit than the originals because they may lower the vehicle's GVWR and GAWR limitations. It is determined by subtracting the vehicle curb weight for each engine/transmission combination, any required option weight for trailer towing and the weight of the driver from...
Owner Guide 1st Printing
Page 106
... towed vehicles. Do not drive faster than 88 km/h (55 mph) when towing a trailer. See your chances of the tow vehicle is rated for optimum fuel economy and transaxle cooling. • Anticipate stops and brake gradually. 106 When towing a trailer: • Use D (Drive) or a lower gear when towing up trailer lamps. Do not connect a trailer's hydraulic brake system directly to your trailer lamps conform to the manufacturer's specifications. Speed control may not have enough braking power...
... towed vehicles. Do not drive faster than 88 km/h (55 mph) when towing a trailer. See your chances of the tow vehicle is rated for optimum fuel economy and transaxle cooling. • Anticipate stops and brake gradually. 106 When towing a trailer: • Use D (Drive) or a lower gear when towing up trailer lamps. Do not connect a trailer's hydraulic brake system directly to your trailer lamps conform to the manufacturer's specifications. Speed control may not have enough braking power...
Owner Guide 1st Printing
Page 110
... could start a fire. 110 Using a fuse with one that has the specified amperage rating. FUSES AND RELAYS Fuses If electrical components in the vehicle are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Blown fuses are not 15 15 working, a fuse may have blown. Roadside emergencies If your vehicle is a wagon, the fuel pump shut-off switch is located behind the service panel on...
... could start a fire. 110 Using a fuse with one that has the specified amperage rating. FUSES AND RELAYS Fuses If electrical components in the vehicle are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Blown fuses are not 15 15 working, a fuse may have blown. Roadside emergencies If your vehicle is a wagon, the fuel pump shut-off switch is located behind the service panel on...
Owner Guide 1st Printing
Page 118
... feature, one of the center ornament with the window at the valve stem. 2. To remove the wheel cover, pry it loose by pressing with the spare tire. Do not use an impact wrench with the palm of your hand. To replace the wheel cover: 1. If you lose the key, send the registration card to the manufacturer (not the dealer) to the lug...
... feature, one of the center ornament with the window at the valve stem. 2. To remove the wheel cover, pry it loose by pressing with the spare tire. Do not use an impact wrench with the palm of your hand. To replace the wheel cover: 1. If you lose the key, send the registration card to the manufacturer (not the dealer) to the lug...
Owner Guide 1st Printing
Page 162
... up specifications. Maintenance and care Do not make any unauthorized changes to your "Warranty Guide" for at least eight hours without starting the engine. Readiness for inspection/maintenance (I/M) testing In some tune up to its battery has just been serviced, the OBD-II system is reset to a "not ready for I /M test" condition. By law, vehicle owners and anyone who manufactures, repairs, items, sells, leases, trades vehicles...
... up specifications. Maintenance and care Do not make any unauthorized changes to your "Warranty Guide" for at least eight hours without starting the engine. Readiness for inspection/maintenance (I/M) testing In some tune up to its battery has just been serviced, the OBD-II system is reset to a "not ready for I /M test" condition. By law, vehicle owners and anyone who manufactures, repairs, items, sells, leases, trades vehicles...
Owner Guide 1st Printing
Page 170
... the body of special wheel surfaces. Cleaning the engine Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. This could be repaired with a clean cloth to remove any bugs and tar before waxing vehicle. Use cleaning fluid or alcohol with touch-up paint, repair foil or aerosol paint spray from road debris...
... the body of special wheel surfaces. Cleaning the engine Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. This could be repaired with a clean cloth to remove any bugs and tar before waxing vehicle. Use cleaning fluid or alcohol with touch-up paint, repair foil or aerosol paint spray from road debris...
Owner Guide 1st Printing
Page 186
... waxing ...170 wheels ...170 wiper blades ...173 Console ...39 Controls power seat ...56 Coolant ...140 checking and adding ...138 refill capacities ...140 Defrost rear window ...18 Doors central unlocking ...37,38 Emission control system ...160 Engine coolant ...137 idle speed control . 144 service points ...130,131,132 starting after a collision ...109 Engine block heater . 88 Engine oil checking and adding ...134 dipstick ...133 specifications . 133,135 Exhaust fumes ...88 Floor mats ...40 Fuel choosing the right fuel ...158 detergent...
... waxing ...170 wheels ...170 wiper blades ...173 Console ...39 Controls power seat ...56 Coolant ...140 checking and adding ...138 refill capacities ...140 Defrost rear window ...18 Doors central unlocking ...37,38 Emission control system ...160 Engine coolant ...137 idle speed control . 144 service points ...130,131,132 starting after a collision ...109 Engine block heater . 88 Engine oil checking and adding ...134 dipstick ...133 specifications . 133,135 Exhaust fumes ...88 Floor mats ...40 Fuel choosing the right fuel ...158 detergent...
Owner Guide 1st Printing
Page 187
... pass ...17 instrument panel, dimming ...17 interior lamps ...166 replacing bulbs ...163,166 Lane change indicator (see Turn signal) ...33 Liftgate ...44 remote release ...41 Lights, warning and indicator air bag ...11 anti-lock brakes (ABS) ...10 anti-theft ...9 brake ...10 charging system ...11 cruise indicator ...10 door ajar ...7 low coolant ...9 low fuel ...9 oil pressure ...10 overdrive off ...9 safety belt ...7 service engine soon ...7,8 speed control ...32 turn signal indicator . 6 Locks ...53 childproof ...39 Luggage rack ...108 Lumbar support, seats ...56,57 Mirrors heated ...38 side...
... pass ...17 instrument panel, dimming ...17 interior lamps ...166 replacing bulbs ...163,166 Lane change indicator (see Turn signal) ...33 Liftgate ...44 remote release ...41 Lights, warning and indicator air bag ...11 anti-lock brakes (ABS) ...10 anti-theft ...9 brake ...10 charging system ...11 cruise indicator ...10 door ajar ...7 low coolant ...9 low fuel ...9 oil pressure ...10 overdrive off ...9 safety belt ...7 service engine soon ...7,8 speed control ...32 turn signal indicator . 6 Locks ...53 childproof ...39 Luggage rack ...108 Lumbar support, seats ...56,57 Mirrors heated ...38 side...
Owner Guide 1st Printing
Page 188
... Panic alarm feature, remote entry system ...45 Parking brake ...92 Power distribution box (see Fuses) ...113 Power door locks ...37 Power steering ...93 fluid, checking and adding ...141,142 Relays ...110,116 Remote entry system ...44 illuminated entry ...45 locking/unlocking doors ...44 replacement/additional transmitters ...46 replacing the batteries ...46 Safety restraints ...63 cleaning the safety belts ...66,175 extension assembly ...65 for children ...72,73,74 lap belt ...62 warning light and chime ...11,65,66 Seat belts (see Safety...
... Panic alarm feature, remote entry system ...45 Parking brake ...92 Power distribution box (see Fuses) ...113 Power door locks ...37 Power steering ...93 fluid, checking and adding ...141,142 Relays ...110,116 Remote entry system ...44 illuminated entry ...45 locking/unlocking doors ...44 replacement/additional transmitters ...46 replacing the batteries ...46 Safety restraints ...63 cleaning the safety belts ...66,175 extension assembly ...65 for children ...72,73,74 lap belt ...62 warning light and chime ...11,65,66 Seat belts (see Safety...
Owner Guide 1st Printing
Page 192
... capacity (AX4N)-3.0L V6 Vulcan engine Automatic transaxle capacity (AX4N)-3.0L V6 Duratec and 3.4L V8 SHO engine Automatic transaxle capacity (AX4S)-3.0L V6 Vulcan engine 1 Fill to line on the dipstick handle. quarts). If your engine coolant is MERCON and/or MERCON V approved. Refer to verify the fluid is green in color, use Ford Premium Cooling System Fluid. Check the container to Lubricant Specifications. Transmission fluid...
... capacity (AX4N)-3.0L V6 Vulcan engine Automatic transaxle capacity (AX4N)-3.0L V6 Duratec and 3.4L V8 SHO engine Automatic transaxle capacity (AX4S)-3.0L V6 Vulcan engine 1 Fill to line on the dipstick handle. quarts). If your engine coolant is MERCON and/or MERCON V approved. Refer to verify the fluid is green in color, use Ford Premium Cooling System Fluid. Check the container to Lubricant Specifications. Transmission fluid...
