Customer Assistance Guide 1st Printing
Page 6
... on the application form. Dealers are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are recruited and trained by a service contract alleged liability claims property damage where the damage is required to review commercial vehicles) • vehicles which are no longer in the DSB...
... on the application form. Dealers are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are recruited and trained by a service contract alleged liability claims property damage where the damage is required to review commercial vehicles) • vehicles which are no longer in the DSB...
Customer Assistance Guide 1st Printing
Page 7
...oral presentations, and arrive at the dealership(s) • a description of the action you expect to resolve your concern Should your case NOT qualify for review, a letter of explanation will be made to resolve each case within 36 months and 36,000 miles of the warranty start date, you contacted at... so on which to accept or reject the Board's decision. After a case is within 40 days of receiving the consumer's application form. Every effort will be requested by the dealer(s) and Ford Motor Company • the names (if known) of all the people you have the right to make , model,...
...oral presentations, and arrive at the dealership(s) • a description of the action you expect to resolve your concern Should your case NOT qualify for review, a letter of explanation will be made to resolve each case within 36 months and 36,000 miles of the warranty start date, you contacted at... so on which to accept or reject the Board's decision. After a case is within 40 days of receiving the consumer's application form. Every effort will be requested by the dealer(s) and Ford Motor Company • the names (if known) of all the people you have the right to make , model,...