Customer Assistance Guide 1st Printing
Page 2
... need to arrange assistance for roadside assistance. To receive roadside assistance, call 1-800-241-FORD. To obtain information about reimbursement, call 1-800-241-FORD. Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide portfolio in ...36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 Roadside assistance will reimburse a reasonable amount. Customer assistance GETTING ROADSIDE ASSISTANCE To ...
... need to arrange assistance for roadside assistance. To receive roadside assistance, call 1-800-241-FORD. To obtain information about reimbursement, call 1-800-241-FORD. Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide portfolio in ...36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your new car or light truck by Ford Motor Company. 2 Roadside assistance will reimburse a reasonable amount. Customer assistance GETTING ROADSIDE ASSISTANCE To ...
Customer Assistance Guide 1st Printing
Page 5
...How does the Board work? Contacting the Dispute Settlement Board The Dispute Settlement Board may differ according to state law. Ford Motor Company reserves the right to review commercial vehicles) Complaints involving vehicles in states where the Dispute Settlement Board is required ...used primarily for family, personal or household purposes (except in which applicable new vehicle limited warranties have expired at receipt of your application are eligible for consideration • items not covered by the new vehicle limited warranty • items covered by either a dealer or Ford Motor...
...How does the Board work? Contacting the Dispute Settlement Board The Dispute Settlement Board may differ according to state law. Ford Motor Company reserves the right to review commercial vehicles) Complaints involving vehicles in states where the Dispute Settlement Board is required ...used primarily for family, personal or household purposes (except in which applicable new vehicle limited warranties have expired at receipt of your application are eligible for consideration • items not covered by the new vehicle limited warranty • items covered by either a dealer or Ford Motor...
Customer Assistance Guide 1st Printing
Page 7
Before exporting your vehicle must be presented as evidence by using improper fuel. Ford Motor Company is recommended for any damage caused by any party in difficulty importing your vehicle, contact a district or owner relations office before you leave the...reject the Board's decision. Because the Board usually meets only once a month, some cases may be serviced while you are binding on the dealer and Ford, but not on which to a foreign country, contact the appropriate foreign embassy or consulate. Customer assistance Making a decision Board members will review all ...
Before exporting your vehicle must be presented as evidence by using improper fuel. Ford Motor Company is recommended for any damage caused by any party in difficulty importing your vehicle, contact a district or owner relations office before you leave the...reject the Board's decision. Because the Board usually meets only once a month, some cases may be serviced while you are binding on the dealer and Ford, but not on which to a foreign country, contact the appropriate foreign embassy or consulate. Customer assistance Making a decision Board members will review all ...
Warranty Guide 1st Printing
Page 2
...WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the responsibility of impartial individuals who resolve disputes; for example, as a customer may use - MAINTAIN YOUR VEHICLE PROPERLY Your glove box contains an Owner Guide and a Service Guide booklet for reference and for recording maintenance work...indicating that a vehicle was damaged before he or she took delivery. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to check vehicles carefully at no cost the services of this booklet. 2. CHECK YOUR VEHICLE We try to...
...WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the responsibility of impartial individuals who resolve disputes; for example, as a customer may use - MAINTAIN YOUR VEHICLE PROPERLY Your glove box contains an Owner Guide and a Service Guide booklet for reference and for recording maintenance work...indicating that a vehicle was damaged before he or she took delivery. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to check vehicles carefully at no cost the services of this booklet. 2. CHECK YOUR VEHICLE We try to...
Warranty Guide 1st Printing
Page 6
During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are authorized by airborne material (environmental fallout) - There are two types of the miles driven. • ... coverage lasts for five years, regardless of damage: • If corrosion causes perforation (holes) in factory-supplied materials or workmanship. For damage caused by Ford. Safety Restraint Coverage Under your New Vehicle Limited Warranty, Safety Restraint Coverage begins at the Warranty Start Date and covers body sheet metal panels against...
During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are authorized by airborne material (environmental fallout) - There are two types of the miles driven. • ... coverage lasts for five years, regardless of damage: • If corrosion causes perforation (holes) in factory-supplied materials or workmanship. For damage caused by Ford. Safety Restraint Coverage Under your New Vehicle Limited Warranty, Safety Restraint Coverage begins at the Warranty Start Date and covers body sheet metal panels against...
Warranty Guide 1st Printing
Page 26
... pounds Gross Vehicle Weight Rating. THE NOISE EMISSION WARRANTY OBLIGATIONS DO NOT APPLY TO: • loss of time, inconvenience, loss of use of the vehicle, commercial loss or other consequential damages. • any part, component, system of the U.S. To the extent permitted ... enclosed operator's compartment, such as a previously owned vehicle you specific legal rights. For the life of the vehicle as manufactured by Ford Motor Company. EPA Medium and heavy Trucks Noise Emission Standards (40 C.F.R. caused noise emission to conform - at the time it left the...
... pounds Gross Vehicle Weight Rating. THE NOISE EMISSION WARRANTY OBLIGATIONS DO NOT APPLY TO: • loss of time, inconvenience, loss of use of the vehicle, commercial loss or other consequential damages. • any part, component, system of the U.S. To the extent permitted ... enclosed operator's compartment, such as a previously owned vehicle you specific legal rights. For the life of the vehicle as manufactured by Ford Motor Company. EPA Medium and heavy Trucks Noise Emission Standards (40 C.F.R. caused noise emission to conform - at the time it left the...
Warranty Guide 1st Printing
Page 28
... repurchase laws. Your satisfaction is not required prior to your warranty concern has not been resolved using the three-step procedure, you are independent of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, alternative process for resolving warranty disputes. ...warranty dispute must be available in achieving satisfaction by certain state laws. This dispute handling procedure is important to Ford Motor Company and to change eligibility limitations, modify procedures and discontinue this booklet. Dispute settlement board DO YOU NEED THE DISPUTE SETTLEMENT...
... repurchase laws. Your satisfaction is not required prior to your warranty concern has not been resolved using the three-step procedure, you are independent of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, alternative process for resolving warranty disputes. ...warranty dispute must be available in achieving satisfaction by certain state laws. This dispute handling procedure is important to Ford Motor Company and to change eligibility limitations, modify procedures and discontinue this booklet. Dispute settlement board DO YOU NEED THE DISPUTE SETTLEMENT...
Four Wheeling Supplement 1st Printing
Page 3
... directed to 4WD or AWD vehicle operators, these principles of safe driving also apply to operators of this reason, Ford urges you to 3 Ford Motor Company reserves the right at speeds safe for your vehicle, many of its operating characteristics are the best means of... avoiding the possibility of accident and serious injury. Notice to 4x2 utility vehicle owners All occupants should always wear the safety belts provided and children/infants should use...
... directed to 4WD or AWD vehicle operators, these principles of safe driving also apply to operators of this reason, Ford urges you to 3 Ford Motor Company reserves the right at speeds safe for your vehicle, many of its operating characteristics are the best means of... avoiding the possibility of accident and serious injury. Notice to 4x2 utility vehicle owners All occupants should always wear the safety belts provided and children/infants should use...
Owner Guide 1st Printing
Page 75
... special needs of your child with your vehicle. To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that encourages safer seating posture and better fit of lap and shoulder belts on the child. Belt-positioning booster... if the lap belt does not fit snugly on both thighs, or if the thighs are too short to let the child sit all Federal motor vehicle safety standards.
... special needs of your child with your vehicle. To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that encourages safer seating posture and better fit of lap and shoulder belts on the child. Belt-positioning booster... if the lap belt does not fit snugly on both thighs, or if the thighs are too short to let the child sit all Federal motor vehicle safety standards.
Owner Guide 1st Printing
Page 139
...Headlamps Daytime running lamps and fog lamps Auxiliary power point Not used Not used Not used 4WABS/rear anti-lock brake Air suspension compressor Trailer tow battery charge and stop/turn lamps 4WD transfer case shift motor and clutch Driver power seat Fuel pump Instrument panel fuse panel... ignition switch feed Instrument panel fuse panel ignition switch feed I/P fuse panel battery feed I/P blower PCM power Power windows Not used Not used Trailer tow electronic brake Not used Position 1 2 Diodes ...
...Headlamps Daytime running lamps and fog lamps Auxiliary power point Not used Not used Not used 4WABS/rear anti-lock brake Air suspension compressor Trailer tow battery charge and stop/turn lamps 4WD transfer case shift motor and clutch Driver power seat Fuel pump Instrument panel fuse panel... ignition switch feed Instrument panel fuse panel ignition switch feed I/P fuse panel battery feed I/P blower PCM power Power windows Not used Not used Trailer tow electronic brake Not used Position 1 2 Diodes ...
Owner Guide 1st Printing
Page 159
...provide the best engine performance, fuel economy and engine protection for your vehicle. Windshield washer fluid reservoir ENGINE OIL Oil specifications Use WSS-M2C153-F motor oil CERTIFIED FOR GASOLINE ENGINES by your engine. Engine oils with an SAE 5W-30 viscosity and displaying the American Petroleum ...preferred viscosity may be changed according to -25°C (-15°F). The engine oil and oil filter must still be used in your Ford warranty. Power steering fluid reservoir 12. Maintenance and care 11. Synthetic engine oils which is not covered by the American Petroleum ...
...provide the best engine performance, fuel economy and engine protection for your vehicle. Windshield washer fluid reservoir ENGINE OIL Oil specifications Use WSS-M2C153-F motor oil CERTIFIED FOR GASOLINE ENGINES by your engine. Engine oils with an SAE 5W-30 viscosity and displaying the American Petroleum ...preferred viscosity may be changed according to -25°C (-15°F). The engine oil and oil filter must still be used in your Ford warranty. Power steering fluid reservoir 12. Maintenance and care 11. Synthetic engine oils which is not covered by the American Petroleum ...
Owner Guide 1st Printing
Page 162
... add oil through the opening. Make sure you use a certified engine oil of the preferred viscosity. 5. Put the dipstick back in laboratory mice. 163 Remove the yellow oil filler cap. 4. Make sure that the ... MAX line, engine damage or high oil consumption may occur and some oil must be removed from the engine by a service technician. 7. Continuous contact with used motor oil has caused cancer in and ensure it is fully seated.
... add oil through the opening. Make sure you use a certified engine oil of the preferred viscosity. 5. Put the dipstick back in laboratory mice. 163 Remove the yellow oil filler cap. 4. Make sure that the ... MAX line, engine damage or high oil consumption may occur and some oil must be removed from the engine by a service technician. 7. Continuous contact with used motor oil has caused cancer in and ensure it is fully seated.
Owner Guide 1st Printing
Page 168
... dispose of automotive fluids. Maintenance and care Recycled engine coolant Ford Motor Company recommends that the coolant will not 169 Coolant refill capacity To find out how much fluid your dealer check the engine cooling system for recycling and disposing of used automotive fluids in the Capacities and specifications chapter. Severe winter climate...
... dispose of automotive fluids. Maintenance and care Recycled engine coolant Ford Motor Company recommends that the coolant will not 169 Coolant refill capacity To find out how much fluid your dealer check the engine cooling system for recycling and disposing of used automotive fluids in the Capacities and specifications chapter. Severe winter climate...
Owner Guide 1st Printing
Page 186
...tires or larger size tires. Maintenance and care When replacing full size tires, never mix radial, bias-belted, or bias-type tires. Use only the tire combinations recommended on this vehicle. 187 Do not replace your vehicle may adversely affect the handling of the same size, type..., load-carrying capacity and tread design (e.g., "All Terrain", etc.), as originally offered by Ford. Failure to determine the specific size tire and wheel Ford Motor Company recommends for use on the decal. Use only the tire sizes that are the same size, speed rating, and load-carrying capacity.
...tires or larger size tires. Maintenance and care When replacing full size tires, never mix radial, bias-belted, or bias-type tires. Use only the tire combinations recommended on this vehicle. 187 Do not replace your vehicle may adversely affect the handling of the same size, type..., load-carrying capacity and tread design (e.g., "All Terrain", etc.), as originally offered by Ford. Failure to determine the specific size tire and wheel Ford Motor Company recommends for use on the decal. Use only the tire sizes that are the same size, speed rating, and load-carrying capacity.
