Customer Assistance Guide 1st Printing
Page 5
... What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Ford Motor Company reserves the right to state law. The Board consists of cases does the Board review? For example, see the unique brochure for reimbursement of your application ...; items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. The Board reviews all states. Eligibility may not be available in...
... What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Ford Motor Company reserves the right to state law. The Board consists of cases does the Board review? For example, see the unique brochure for reimbursement of your application ...; items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California and Wisconsin purchasers/lessees. The Board reviews all states. Eligibility may not be available in...
Customer Assistance Guide 1st Printing
Page 6
... on the application. Oral presentations may also be requested by an independent consulting firm. Contacting the Dispute Settlement Board Consumer candidates for review, a letter of explanation will be eligible, you will receive an acknowledgment indicating: • the file number assigned to your application... • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at this time. Oral presentations If the involved vehicle is determined to be mailed...
... on the application. Oral presentations may also be requested by an independent consulting firm. Contacting the Dispute Settlement Board Consumer candidates for review, a letter of explanation will be eligible, you will receive an acknowledgment indicating: • the file number assigned to your application... • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at this time. Oral presentations If the involved vehicle is determined to be mailed...
Customer Assistance Guide 1st Printing
Page 7
...or living in subsequent legal proceedings that may cause engine knocking or serious engine damage. Customer assistance Making a decision Board members will review all available information related to them under state and federal law. Because the Board usually meets only once a month, some cases may... may be initiated, where allowed by using improper fuel. Decisions of receiving the consumer application form. Ford Motor Company is reviewed, the Board mails you are binding on the dealer and Ford, but not on which to the Board at a fair and impartial decision, decided by a simple...
...or living in subsequent legal proceedings that may cause engine knocking or serious engine damage. Customer assistance Making a decision Board members will review all available information related to them under state and federal law. Because the Board usually meets only once a month, some cases may... may be initiated, where allowed by using improper fuel. Decisions of receiving the consumer application form. Ford Motor Company is reviewed, the Board mails you are binding on the dealer and Ford, but not on which to the Board at a fair and impartial decision, decided by a simple...