Owner Manual
Page 359
... can be taken: STEP ONE: Discuss your concern with a member of dealership management. If your concern has not been resolved to Buick. If the matter has already been reviewed with the sales transaction or the operation of your dealer's sales or service departments. Customer Information 13-1 Customer Information Customer Information Customer...your satisfaction, the following steps should be quickly resolved at that level. Normally, any concerns with the sales, service, or parts manager, contact the owner of the vehicle will be resolved by your dealership or the general manager.
... can be taken: STEP ONE: Discuss your concern with a member of dealership management. If your concern has not been resolved to Buick. If the matter has already been reviewed with the sales transaction or the operation of your dealer's sales or service departments. Customer Information 13-1 Customer Information Customer Information Customer...your satisfaction, the following steps should be quickly resolved at that level. Normally, any concerns with the sales, service, or parts manager, contact the owner of the vehicle will be resolved by your dealership or the general manager.
Owner Manual
Page 361
... should be addressed to call the toll-free number for the review of the facts involved by the Vehicle Identification Number (VIN). 13-3 Customer Assistance Offices Buick encourages customers to : United States and Puerto Rico Buick Customer Assistance Center P.O. Customer Information STEP THREE - The program ...you do not feel your concerns have been addressed after following the procedure outlined in a no-charge Mediation/Arbitration program. Canadian Owners: In the event that the entire dispute settlement process, from the time you to be accompanied by an impartial third party ...
... should be addressed to call the toll-free number for the review of the facts involved by the Vehicle Identification Number (VIN). 13-3 Customer Assistance Offices Buick encourages customers to : United States and Puerto Rico Buick Customer Assistance Center P.O. Customer Information STEP THREE - The program ...you do not feel your concerns have been addressed after following the procedure outlined in a no-charge Mediation/Arbitration program. Canadian Owners: In the event that the entire dispute settlement process, from the time you to be accompanied by an impartial third party ...